Troubleshooting - NEC Express5800/R320g-M4 Maintenance Manual

Chapter 1 Maintenance
8.

Troubleshooting

If this system does not work normally, check it according to the following checklist.

The server does not work normally.
 See "8.1 Problem of Powering on".
 See "8.4 Problem of Starting OS".
 See "8.5 Problem of Windows STOP Error".
 See "8.6 Problem of Internal Devices and Other Hardware".
 See "8.7 Problem of OS Operation".
 See "8.10 Problem of Optical Disk Drive and Flash FDD".

Failed to start from EXPRESSBULDER.
 See "8.2 Problem of EXPRESSBUILDER".
 See "8.8 Problem of EXPRESSBUILDER on Windows".

Failed to install OS.
 See "8.3 Problem of Installing OS".

NEC ESMPRO does not work normally.
 See "8.9 Problem of Bundled Software".
 See "NEC ESMPRO Agent Installation Guide (Windows)" in EXPRESSBUILDER.

Event logs
 See "8.11 Event Logs".

Failed to setup Windows.
 See "8.3 Problem of Installing OS".
If the server still does not work normally, see the following topics in this chapter before suspecting failure.

Error message
 See "6. Error Messages".

NEC ESMPRO Manager
 See "NEC ESMPRO Manager Installation Guide" in EXPRESSBUILDER.

Collect failure information
 See "7. Collecting Failure Information".

Recovery of Windows system
 See "9. Windows System Recovery".
If the trouble persists, contact your sales representative.
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
8. Troubleshooting
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