Brother DCP-115C User Manual page 74

DIFFICULTY
™
PhotoCapture Center
Removable Disk does not
work properly.
Cannot access Removable
Disk from Desktop icon.
Network Difficulties (DCP-315CN and DCP-340CW only)
The network scanning feature
does not work.
The network PC-Fax Receive
feature does not work.
Your computer cannot find
your machine.
I cannot print over the network.
Other Difficulties
Incorrect LCD language
I cannot see the LCD clearly
6 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
SUGGESTIONS
Difficulties
a) Have you installed the Windows
If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows
Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.
b) Take out the media card and put it back in again.
c) If you have tried "Eject" from within Windows
media card before you continue.
d) If an error message appears when you try to eject the media card, it
means the card is being accessed.
Wait a while and then try again.
e) If all of the above do not work, please turn off your PC and machine,
and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)
Make sure you have inserted the media card into the media slot.
®
(For Windows users only) Firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure
the firewall. If you are using any other than the firewalls mentioned below,
see the instructions for that software or contact the software manufacturer.
®
<Windows XP SP2 users.>
1. Click the 'Start' button, 'Settings', 'Control Panel' and then
'Windows Firewall'. Make sure that Windows Firewall on the 'Basic'
tab is set to On.
2. Click the 'Exceptions' tab and 'Add port' button.
3. Enter any name, port number (54295 for network scanning and
54926 for network PC-Fax receiving), select 'UDP' and click 'OK'.
4. Make sure if the new setting is added and is checked, and then click 'OK'.
®
For Windows XP SP1 users, please visit the Brother Solutions Center.
®
<For Windows
Firewall setting on your PC may be rejecting the necessary network
connection. For detail, see the instruction above.
®
<For Macintosh
Re-select your machine in the DeviceSelector application located in
Macintosh HD/Library/Printers/Brother/Utilities or from the mode l of
ControlCenter2.
Make sure your machine is powered on and is on-line and in Ready
mode. Print the Network Configuration list to see your current Network
settings. (See Printing reports on page A-1.)
Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable.
If the connections are good, the machine will show LAN Active for
2 seconds.
(DCP-340CW only)
(If you are using a wireless connection or are having Network problems
see the Network User's Guide on the CD-ROM for more information.)
See How to change LCD language on page 6-10.
Try to change the contrast settings. (See How to improve the LCD viewing on page 6-10.)
®
2000 update?
®
2000 update. Please see the Quick Setup
user>
users>
®
, you must take out the