Application Support - Siemens SINAMICS S120 Manual

5 Appendix
5.2

Application support

Additional information
The latest information about SINAMICS products, product support, and FAQs can
be found on the Internet here
https://support.industry.siemens.com/cs/ww/en/ps/20087
You can find information about Crane Application Notes on the Internet here
https://support.industry.siemens.com/cs/ww/en/ps/20087/ae
Application support for cranes
E-mail: (mailto:applications.cranes.aud@siemens.com)
Additional support
We also offer training courses to help you familiarize yourself with SIMOCRANE.
You can find more information here
learning.siemens.com/NL/en/product/chapter/76AAMGO/chain/QAABSZA/learning
Path.do?hash=de6914f269e1b1a221ab7d7723c84f6e).
Under following link you can find a video for introduction and training of
SIMOCRANE Drive-Based Technology
http://w3.siemens.com/mcms/mc-solutions/en/mechanical-engineering/crane-
solutions/video/Pages/cranes-videos.aspx
Product support for SIMOCRANE
Use the following addresses to receive support for your SIMOCRANE products:
·
Support request in the Internet:
https://support.industry.siemens.com
·
Europe hotline
Tel.: +49 (0) 911 895 7 222
Fax: +49 (0) 911 895 7 223
E-mail:
·
America hotline
Tel.: +1 423 262 5710
Fax: +1 423 262 2231
E-mail:
·
Asia/Pacific hotline
Tel.: +86 10 6475 7575
Fax: +86 10 6474 7474
E-mail:
Extended Crane Drive-Based Technology AC
Extended Crane Drive-Based Technology SINAMICS S120
DCC Add-On Description 109767457,
(https://www.sitrain-
support.automation@siemens.com
support.america.automation@siemens.com
support.asia.automation@siemens.com
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