Warranty; Warranty Period; Warranty Scope; Guarantee Service - Panasonic MINAS A6B Series Reference Specifications

12. Warranty

12-1 Warranty period

Warranty period shall be 12 months from the ex-factory date or 18 months from the date of manufacturing.
This Warranty shall be exempted in the following cases,
[1] defects resulting from misuse and/or repair or modification by the customer.
[2] defects resulting from drop of the Product or damage during transportation.
[3] defects resulting from improper usage of the Product beyond the Specifications.
[4] defects resulting from fire, earthquake, lightening, flood, damage from salt, abnormal voltage or other
natural disasters.
[5] defects resulting from the intrusion of foreign material to the Product, such as water, oil or metallic particles.
[6] when the typical life of components that is described exceeds.

12-2 Warranty scope

When failure occurs due to our responsibility during the warranty period, we will respond only to the repl
acement or repair of the failed part of the single unit delivered by our company. In addition, the responsi
bility of our company is limited to the replacement and repair of the single unit delivered by our compan
y, we shall not bear any responsibility for damages of your company and third parties caused by equipme
nt malfunction delivered by our company. We are not responsible for any of the exclusion items stated in
12-1 above or any malfunction of the equipment which occurred in any of the cases and damages of your
company and third party.
① If the equipment is incorporated or used contrary to the instructions or notices stipulated in this spec
ification.
② When there is a cause for the combination of the equipment and the product incorporating the equip
ment.
③ If you can not respond to the items you are asking for in this specification.
④ In case of malfunction of equipment other than our responsibility.

12-3 Guarantee service

If you need to receive warranty service (troubleshooting cause repair / repair etc), please contact us.
If you send us directly to our company after consent of the purchaser, please receive "repair / survey request
form" from the supplier, after filling in the necessary items, attach it to the product and send it to our motor
service reception. As a rule shipping fee will be paid by the customer.
R2.0 Industrial Device Solution Business Unit, Panasonic Corporation
No. SX-DSV03335 - 89-