Issue 1.0
UNIVERGE SV8100/SV8300
Figure 11-39 Recorder Screen
11.5.6.5
Choose and Install Player Options
There are several player options available with the NEC
BackOffice Recording solution.
Desktop Player – can be loaded on an individual
user's PC, giving the user complete access
(although restrictions can be applied) to call
management; deleting calls, e-mailing
conversations, exporting to wav file, etc. This
software can be downloaded from
www.usbcallrecord.com
for free.
VSR Manager 2.0 – enables a supervisor(s) to
search for calls, playback calls, associate notes
about calls and mark them as important, as well as
delete or e-mail conversations. Refer to the VSR
Manager Installation Manual for instructions.
11 - 54
Installing SV8100/SV8300 Optional Equipment