Appendix; Troubleshooting - LG SN730H-SI Owner's Manual

8

Appendix

Troubleshooting

Symptoms
The Power does not turn on.
The remote control does not
work properly.
There is no picture.
3
Picture noise appears.
There is no sound or the sound
is distorted.
SN730H-SI__BIDNLLK_OM_MFL67370733_130419.indd 8
Cause & Solution
y Plug the power cord into the wall outlet securely.
y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path between the remote control and the
unit.
y The batteries in the remote control are exhausted.
y Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y Connect the video connection securely.
y Your TV may not support the resolution you have set on the unit.
Change the resolution to one that your TV accepts.
y The unit's HDMI OUT jack is connected to a DVI device that does not
support copyright protection.
y Set the resolution to one that your TV accepts.
y Connect the audio connection securely.
y The input source setting on the amplifier or the connection to the
amplifier is incorrect.
y The sound volume is low.
y Check that the connected amplifier is compatible with the audio
format output from the unit.
y The unit's HDMI OUT jack is connected to a DVI device. The DVI jack
does not accept audio signal.
y Check the device connected to the unit's HDMI OUT jack is
compatible with the audio format output from the unit.
2013-04-19 6:01:10