System Paging A User For Special Callers - Toshiba Stratagy IVP8 Installation And Maintenance Manual

System Paging a User for Special Callers

Perhaps you would like to create a special User ID for family, friends, or special customers that
would:
1. When accessed, page you over the telephone paging system in your office.
2. Let you know that you have an important call.
3. Transfer that call to your extension through a "back door," even though your regular extension
User ID may be in Do Not Disturb mode.
You would program Stratagy to:
1. Dial the telephone system's paging access code.
2. Say something like "There is an important call for David.''
3. Transfer the caller to a back door User ID.
Program Example
In the following example:
•
Telephone system's paging access code: 33*
•
Special User ID: 5222
•
Back door User ID: 6222
•
System code to return to a caller placed on transfer hold: F-
➤
To program the example
1. Customize User ID 5222 by defining the Users record and recording the greeting.
2. Define the user's record to contain:
Extension
@F-33*P(G1)G(6222)
@
F-
33*
P(G1)
G(6222)
3. Access the User ID mailbox via telephone. Record:
Greeting 1: "There is an important call for David.''
How It Works
When Stratagy tries to transfer a caller that has entered User ID mailbox 5222, it:
1. Places the caller on transfer hold.
2. Dials the telephone system paging code.
3. Plays greeting 1.
4. Performs a hookflash to return to the caller.
5. Continues processing at User ID 6222, which should be configured to ring an extension that
may be answered by the user.
Stratagy I&M 06/02
Suppresses normal process.
Performs a hookflash and pauses 0.5 second. (Some telephone systems require
F-F to return to a caller placed on transfer hold.)
Telephone system's paging access code. (The code varies depending upon the
telephone system.)
Plays greeting 1 for this User ID.
Goes to the User ID 6222.
Customization Examples
Users Menu Examples
8-3