The following may cause a failed connection
to the device:
▶
Wi-Fi signal is too weak
▶
5G Wi-Fi network is too weak
▶
SSID contains space or non-ASCII characters
▶
Incorrect password
▶
Wi-Fi is okay but your internet is unavailable
▶
Additional webpage authentication is required
Once a connection is successfully established, an account
ID will appear. This ID is for the network to which the
device has been added.
For an unregistered device, a message will be displayed
indicating the device needs to be registered.
Follow instructions on the next page to add the
device to your account after downloading the App
and setting up an account.
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