Holding - Hitachi SelecSet 900 User Manual

Attendant operations
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T
A
RUNK
NSWER

Holding

Holding calls
Recommended
hold
procedures
2-22
F
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NY
TATION
Depending on how your SelecSet 940A is programmed,
you can hold calls in three different ways:
Use this hold
method...
Soft park
Hold loops
(1-8)
Hold key
Whenever possible use the soft park key or hold loops
instead of the <HOLD> key to hold a single call to avoid
tying up CAPs. The <HOLD> key uses a cap. However,
you must use the <HOLD> key to hold a conference.
(TAFAS)
place up to ten calls on hold. The held
calls do not occupy a CAP. Calls are
automatically retrieved in
first-in/first-out order, so the first call
placed in soft park hold is the first call
retrieved. Your system administrator
must program this feature for you.
hold a single call. The held call does
not occupy a CAP. A single key
represents a single call when using a
hold loop. Your system administrator
must assign these keys for you.
place a single call on hold. This is not
recommended because the held call
occupies a CAP. Conferences can only
be held using the <HOLD> key.
HCXTD860, Rev. A01, September 2001
S
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940A U
ELEC
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To...
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UIDE

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