Other Messages And Troubleshooting; Table 16. Other Messages In The Network Extender Display - Samsung 4G LTE Network Extender 2 User Manual

LCD Display
Connecting to the
Verizon Network
(Step 8e of 14)
Connecting to the
Verizon Network
(Step 8f of 14)
Connecting to the
Verizon Network
(Step 8g of 14)
Setting up Device
Please Wait...
(Step 11b of 14)
Setting up Device
Please Wait...
(Step 11c of 14)
Setting up Device
Please Wait...
(Step 11e of 14)
Setting up Device
Please Wait...
(Step 11d of 14)
In Service
Verizon 4G LTE
Push Button for More

Other Messages and Troubleshooting

The following alarms may appear on the display of the Network Extender during
startup process and operation. These messages will be displayed on the Network
Extender Admin website (local).

Table 16. Other Messages in the Network Extender Display

Alarm
"Resetting Device
Please Wait..."
"Factory Reset
Restarting Device
Please Wait..."
Verizon 4G LTE Network Extender 2 User Guide v1.1
Copyright © 2017, All Rights Reserved.
Possible error message
Device Not Activated
(Step 9 of 14)
Call Verizon Support
Setup Failure
(Step 11b of 14)
See User Guide
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Setup Failure
(Step 11e of 14)
See User Guide
-
-
Description
The Network Extender is
restarting automatically
The Network Extender is
restarting as part of a
factory reset
Troubleshooting
The Network Extender has a failure with initial/serving
SeGW for IPSec setup.
If unable to connect to the Verizon Network, go to the
Admin Website to see if the server connectivity status
is reachable or not. If not reachable, please check the
LAN/firewall setting or contact your network
administrator before calling Customer Service.
The Network Extender has a failure to connect to
Serving management server for downloading software
and configuration parameter.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Configuration download in progress.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Software download in progress. Please do not unplug
your Network Extender until download completed.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Parameter download in progress.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Troubleshooting
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Chapter 5 Troubleshooting
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44