Configuring the Hotel Guest Directory
The hotel guest directory enables callers to transfer directly to a guest's room without the assistance of an operator.
The messaging system never provides callers with the guest's room numbers.
Guests can select if they are included in the guest directory. To be included in the hotel guest directory, guests access
the messaging system, select the guest directory setting, and follow the system prompts to record their name.
To enable the use of the hotel guest directory
In the Navigation Pane, click the System > Configuration > Hospitality Settings.
1.
Set the ID for guest directory, callers enter this ID number to access the guest directory.
2.
Configure a one-key dialing rule for the guest directory. Assign a touchtone key pad number to the guide directory
3.
ID.
Record a greeting providing instructions for callers. For example, press 1 for the guest directory.
4.
Related Topics
Configuring Basic Hospitality Settings
Configuring Hotel Guest Template
System Configuration
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