Message Features; Message Waiting - Panasonic KX-TAW848 Features Manual

1.17 Message Features

1.17 Message Features

1.17.1 Message Waiting

Description
When an extension user calls another extension that does not or cannot answer the call, he or
she can leave a Message Waiting notification. The appropriate button or lamp on the called
extension user's telephone will light, indicating that a call was missed or a message recorded
by the Voice Processing System (VPS) is waiting. A Message button can be used to call the
caller back or listen to the message.
When a message is left for a proprietary telephone (PT), the Message button on it lights or the
Message/Ringer Lamp turns red. Pressing the lit Message button while on-hook shows the
caller's information as shown below:
[Example]
105:Tom Smith
Conditions
• Message Button
Any flexible button can be assigned as a Message button. This button can be used on a
PT which does not have the MESSAGE button (fixed button), or can be used on any PT to
access messages left for another extension or for an incoming call distribution (ICD) group.
• Distinctive Dial Tone for Message Waiting
If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message
has been left on the extension. (
• It is possible to leave a Message Waiting notification while hearing a ringback tone, busy
tone, or DND tone.
• Message Waiting notifications are always left on the original extension. Message Waiting
notifications cannot be sent to a Call Forwarding (FWD) destination (
Forwarding (FWD)).
• Both the calling extension and the called extension can cancel a notification after it has
been left.
• If a call is missed, the Message Waiting notification will be cleared when the called
extension calls the caller back and the call is answered.
120 Feature Guide
--- Extension no. and name of who left the message
Message buttons
This extension
ICD Group
Other extension*
* For example, this button is useful
when the secretary checks
messages left for the boss (Boss
& Secretary Feature).
1.23.1 Dial Tone)
1.3.1.2 Call