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SIMATIC
PCS 7 process control system
Service support and diagnostics
(V8.0)
Service Manual
03/2012
A5E02779775-02
Preface
Additional support
Ensuring Availability
Configuring diagnostics
conditions
Message concept of PCS 7
Failure - What next?
Diagnostics in PCS 7
Failure, replacement and
return
1
2
3
4
5
6
7
8

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Summary of Contents for Siemens PCS 7

  • Page 1 Preface Additional support Ensuring Availability SIMATIC Configuring diagnostics conditions PCS 7 process control system Service support and diagnostics Message concept of PCS 7 (V8.0) Failure - What next? Service Manual Diagnostics in PCS 7 Failure, replacement and return 03/2012 A5E02779775-02...
  • Page 2: A5E02779775

    Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.
  • Page 3: Table Of Contents

    Table of contents Preface.................................7 Additional support............................11 Ensuring Availability............................13 Introduction..........................13 Data backup..........................14 3.2.1 Options for data backup......................14 3.2.2 Backing up ES project data......................16 3.2.2.1 How to back up parameter settings of the SIMATIC station............16 3.2.2.2 How to archive a project......................17 3.2.2.3 How to retrieve a project......................19 3.2.2.4 How to archive and retrieve a multiproject..................20...
  • Page 4 How to read the CPU diagnostic buffer..................66 6.2.4 CPU fault - preparing diagnostics....................66 6.2.5 How to back up the diagnostic data of the PCS 7 OS..............68 6.2.6 Remote diagnostics of a PCS 7 system..................69 6.2.7 Interactive operator control and monitoring with the OS Web Option.........70 Diagnostics in PCS 7..........................73...
  • Page 5 Diagnostics for time of day......................86 7.17 Diagnostics for hardware displays....................87 7.18 Diagnostic tools...........................90 7.18.1 Diagnostics tools of PCS 7......................90 7.18.2 Diagnostics for the PCs.......................91 7.18.2.1 Windows System Information......................91 7.18.2.2 Managing the operating system....................91 7.18.2.3 Shares for drives, folders and files....................92 7.18.2.4 System tools - Local Users and Groups..................93...
  • Page 6 7.18.7.4 PROFIBUS diagnostics with diagnostic repeater..............113 7.18.7.5 SIMATIC PDM...........................114 7.18.8 Additional diagnostic options.....................115 7.18.8.1 Additional diagnostic options for PCS 7..................115 7.18.8.2 Amprolyzer (add-on product).....................116 7.18.8.3 BANY (add-on product)......................117 7.18.8.4 BT 200 bus test device......................119 7.18.8.5 SYSTEM Process Control Diagnostics (add-on product)............119 Failure, replacement and return........................121...
  • Page 7: Preface

    ● Responding appropriately to faults and preparing detailed information about the state of the PCS 7 system for service experts ● Selecting the correct diagnostic tool, enabling you to perform diagnostics on your PCS 7 system with the help provided...
  • Page 8 PCS 7 and takes precedence over the documentation supplied for PCS 7. ● Following the installation of PCS 7, you can find documents such as Process Control PCS 7; PCS 7 Readme and What's New in PCS 7? via the submenu SIMATIC > System Product Information > <Language>.
  • Page 9 – Microsoft Windows 7 – Windows Server 2008 New since PCS 7 V7.0 ● Maintenance station for universal diagnostics/maintenance in PCS 7 You can find information about this in the section "Diagnostics with the maintenance station (asset management) (Page 75)".
  • Page 10 Preface ● Diagnostic tools for the following operating systems: – Microsoft Windows XP Professional – Windows Server 2003 ● Other diagnostic tools: – Simatic Shell (Page 101) – Microsoft Baseline Security Analyzer (MBSA) (Page 101) – BANY PROFIBUS (Page 117) Conventions In this documentation, the names of elements in the software interface are specified in the language of this documentation.
  • Page 11: Additional Support

    Additional support If this manual does not contain the answers to any questions you may have about how to use the products described, please contact your local Siemens representative. You can locate your local representative at: http://www.siemens.com/automation/partner (http://www.siemens.com/automation/partner) The guide that provides details of the technical documentation offered for the individual SIMATIC products and systems is available at: http://www.siemens.com/simatic-tech-doku-portal...
  • Page 13: Ensuring Availability

    Ensuring Availability Introduction Overview This section presents measures for ensuring availability of a PCS 7 system. Process Control System PCS 7; Fault- You can find information on fault-tolerant systems in the Tolerant Process Control Systems manual. The information in this section enables you to perform the following tasks: ●...
  • Page 14: Data Backup

    – Updates that utilize the new functions of a new version of PCS 7 – Updates that do not utilize the new functions of a new version of PCS 7 ● WHEN?: – If you want to utilize new functions of a new version of PCS 7.
  • Page 15 – After configuration changes – Before and after system component upgrades – Before and after configuration software upgrades ● Keep at least the three most recent versions of your PCS 7 project. ● Use different storage media for backing up the data. Examples: –...
  • Page 16: Backing Up Es Project Data

    Introduction You can change parameters (such as controller settings) online in the SIMATIC station using the PCS 7 OS and the engineering station. Some situations make it necessary to back up the current data blocks, FBs or parameter settings from the SIMATIC station. This is the case, for example, when the configuration data have been restored from a data backup.
  • Page 17: How To Archive A Project

    You can use various tools to archive project data. PKZip ( PKZip Server) program is used for archiving: Below, the PKZip on the SIMATIC PCS 7-DVD. PKZip is automatically installed You can find the setup for during the PCS 7 system setup.
  • Page 18 Backing up configuration data Also back up the following configuration data: ● GSD files (Siemens\STEP 7\S7Data\GSD) to another partition or to another drive ● C scripts of the standard functions Service support and diagnostics (V8.0)
  • Page 19: How To Retrieve A Project

    Ensuring Availability 3.2 Data backup Backup of PDM configuration data on the Engineering Station PDM configuration data is included automatically in the backup of your PCS 7 project. Additional information PCS 7 Readme on the SIMATIC PCS You can find information on the product version in the 7-DVD.
  • Page 20: How To Archive And Retrieve A Multiproject

    If individual projects of a multiproject are stored on more than one PC in a network, you must use the following programs to archive the multiproject: PKZip This program is installed automatically together with PCS 7 (STEP 7 add-on package). Recommendation: Archive the multiproject on an engineering server.
  • Page 21: How To Archive Custom Libraries

    3.2.2.5 How to archive custom libraries Introduction If you have created a custom project library in PCS 7, we recommend that you archive it. Perform the steps below for each library to be backed up. Procedure 1. In SIMATIC Manager, select the menu command File > Archive.
  • Page 22: How To Export Operator And Display Texts

    Requirement PCS 7 allows you to store all operator and display texts in every desired language. The only requirement is that the language is installed in your project: ● The languages available in SIMATIC Manager can be displayed via the menu command Options >...
  • Page 23: How To Back Up Custom Functions And Actions

    PCS 7 places these functions in the following folders: ● Project functions are placed in the "\library" folder of the OS project. ● Standard functions are placed in the "\aplib" folder in the installation directory of PCS 7. Local and global actions Local and global actions have file names with the extension *.pas.
  • Page 24: Backing Up Os Project Data

    3.2.3.1 Backing up configuration data Introduction The configuration data of the PCS 7 operator station is automatically backed up when a multiproject is archived. A separate backup is not required. Backing up OS configuration data Configuration data for the PCS 7 operator station are saved by default in the following folder: ...\Siemens\WinCC\WinCCProjects.
  • Page 25: Backing Up Batch Data

    (1) "User settings" can/will only be backed up to a database copy. (2) Save the data to an SBB file (compressed XML file). (3) Restore the data from an SBB file (compressed XML file). Additional information Process Control System PCS 7; SIMATIC BATCH ● Manual 3.2.4.2 How to generate a backup Elements of the backup You can back up all configured data with the Backup command.
  • Page 26 Ensuring Availability 3.2 Data backup ● Rights and roles ● Project settings Rule NOTICE The follow applies when a backup is running: Operator input cannot be executed on the BATCH client where a backup is being generated. Procedure 1. In BatchCC, select the menu command Options > Backup. 2.
  • Page 27: How To Restore Data From A Backup

    Ensuring Availability 3.2 Data backup Starting with the Import/Export Assistant (IEA) ● Start the export assistant from BatchCC by selecting the Options > Export menu command. ● Start the import assistant from BatchCC by selecting the Options > Import menu command. Additional information SIMATIC BATCH Manual ●...
  • Page 28: How To Archive Batches

    Ensuring Availability 3.2 Data backup Result In BatchCC, the data from the backup file is entered into the batch database and made available again to the plant. 3.2.4.4 How to archive batches Long-term archive You archive batches in long-term archives in BatchCC. Long-term archives are used for long- term storage of batch data in accordance with the FDA.
  • Page 29: Backing Up Simatic Route Control Data

    Note You can back up the partial routes with the offline project data from SIMATIC Route Control. The interface blocks are part of the PCS 7 project and are backed up during the archiving of the PCS 7 project. Preparing the database backups...
  • Page 30: How To Restore Data From A Backup

    7. Select all check boxes. 8. Click "Continue". 9. Click "Finish". The files are exported. Additional information Process Control System PCS 7; SIMATIC Route Control ● Manual 3.2.5.3 How to restore data from a backup Introduction You restore partial routes from SIMATIC Route Control from a backup file.
  • Page 31: Creating An Image

    Ensuring Availability 3.2 Data backup Additional information Process Control System PCS 7; SIMATIC Route Control ● Manual 3.2.6 Creating an image 3.2.6.1 Backing up data by generating an image file Introduction It is advisable to generate an image file of the installation in order to backup partitions and hard disk data (e.g.
  • Page 32: Comparing Project Versions

    Detailed Called with Additional information information Process Changes to different project CFC charts In the Siemens SIMATIC programs Configuration manual Control System PCS 7; versions in the user program Start menu: STEP 7 > VXM - SFC charts Engineering System...
  • Page 33 ● Operating system enhancements Released modules You can find the firmware versions for modules released of a particular PCS 7 version in the "PCS 7 - Released Modules" documentation that corresponds to the version in question. Requirements for the firmware update A firmware update for a SIMATIC module may be required if you wish to use new functions or correct errors.
  • Page 34 Supply sources for the latest firmware version You can request the update files for the latest firmware versions from your Siemens contact partner, or download these from the Internet (http://support.automation.siemens.com). If you cannot access the Internet address, contact Technical Support.
  • Page 35: How To Make Adjustments After A Hardware Change

    If replacement of the CPU is required, contact your Siemens representative. Firmware update for CPU S7-400H Note In a fault-tolerant PCS 7 system, the (S7-400H) CPUs must always have a uniform hardware version and the same firmware version. Update capability of CPUs...
  • Page 36: How To Perform A Firmware Update For The Cpu (As Of V5.0)

    Compare the type and manufacture date of the modules you are using with the information in PCS 7 Released Modules. the document If replacement of the CPU is required, contact your Siemens representative. Requirements ● STEP 7 V5.3 or higher is installed on the programming device or PC.
  • Page 37 ● The subnet mask ● The static SNMP parameters Updating a CPU with an operating system update card You can find information on this at the following Internet address: http://www.siemens.automation.com/service (http://support.automation.siemens.com/WW/ view/en/2774118) Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 38: How To Perform A Firmware Update For The H-Cpu (As Of V4.5)

    Ensuring Availability 3.3 Hardware update 3.3.3.2 How to perform a firmware update for the H-CPU (as of V4.5) The firmware version can be changed using the online functionality as of firmware version V4.5.x. ● Firmware update of an H system in RUN ●...
  • Page 39: Updating An Interface Module

    3.3.4.1 Updating an interface module (IM) Introduction The interface modules (IM) ) are the interface to the PROFIBUS DP in PCS 7. Preparation ● Compare the type and version of the interface modules you are using with the information PCS 7 Released Modules.
  • Page 40: How To Perform A Firmware Update Of An Interface Module (Im)

    "Routing" is listed). ● The files containing the current (new) version of the firmware is available in the file system of your programming device or PC. ● The IM has been integrated in your PCS 7 project. Procedure 1. Open SIMATIC Manager.
  • Page 41: Updating A Cp Xxx

    3.3.5.1 Updating a communication processor (CP) Introduction In PCS 7, communication modules (CPs) are used to connect a SIMATIC station to bus systems. By updating the firmware, you can enhance the CP properties without replacing the hardware. Service support and diagnostics (V8.0)
  • Page 42: How To Perform A Firmware Update Of The Cp 341

    ● Compare the type and version of the modules you are using with the information in the PCS 7 Released Modules. document ● If you need to replace the CP, contact your Siemens representative. Requirements for the firmware update ● STEP 7 V5.3 or higher is installed on the programming device or PC.
  • Page 43: How To Perform A Firmware Update Of The Cp 443-1

    ● Compare the type and version of the modules you are using with the information in the PCS 7 Released Modules. document ● If you need to replace the CP, contact your Siemens representative. Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 44 ● Do not cancel a download operation once it is started. The CP may no longer be usable if you do this and you will have to send it in for repair. 1. In the Siemens SIMATIC programs Start menu, select: STEP 7 > NCM S7 Industrial Ethernet > Firmware Loader.
  • Page 45: How To Perform A Firmware Update Of The Cp 443-5 Extended

    ● Compare the type and version of the modules you are using with the information in the PCS 7 Released Modules. document ● If you need to replace the CP, contact your Siemens representative. Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 46 Ensure the following for the firmware update of the CP 443-5 Extended: ● If you want to connect devices that operate with PROFIBUS standard DPV1 to your PCS 7 system after conversion, you might have to replace the hardware (e.g. CP type: 6GK7 443-5DX03-0XE0 with firmware V5.1 or higher).
  • Page 47 ● Do not cancel a download operation once it is started. The CP may no longer be usable if you do this and you will have to send it in for repair. 1. In the Siemens SIMATIC programs Start menu, select: STEP 7 > NCM S7 > Firmware Loader.
  • Page 48: Working With Gsd Files

    Ensuring Availability 3.3 Hardware update Procedure when a download error occurs If the download operation was terminated by an error, no LED is lit on the CP. 1. Switch the power supply of the rack off and on again. 2. Repeat the load operation. 3.3.6 Working with GSD files 3.3.6.1...
  • Page 49: Software Update

    3.4.1 Software updates Information ● For additional information on the update of the PCS 7 software, refer to the – Process Control System PCS 7; Software update without utilization of new functions Process Control System PCS 7; Software update with utilization of new functions –...
  • Page 50: Updating The Pcs 7 Os In Runtime

    Note that you must use the appropriate hardware in order to take advantage of features in new software versions. You can find information on the minimum requirements for PC stations in PCS 7 in the manual PCS 7 Process Control System; PC Configuration and Authorization.
  • Page 51: Configuring Diagnostics Conditions

    Configuring diagnostics conditions Requirements for diagnostics Requirements Several requirements must be fulfilled to ensure that the status of a PCS 7 system can be diagnosed effectively. The most important requirements are: ● Diagnostics are enabled for the components. ● Diagnostic options were activated during configuration...
  • Page 52 Available diagnostic options can be found in the following tabs: – Diagnostics" – Inputs" – Outputs" – Options" SIMATIC modules with diagnostic properties The following components are available in PCS 7 diagnostic-capable modules: ● S7-400 ● S7 300 modules ● ET 200M ● ET 200S ● ET 200iSP ●...
  • Page 53: Message Concept Of Pcs 7

    Servicing a system - message concept Introduction The message system and diagnostic options of PCS 7 help you to assess the system status. You can find information about the PCS 7 message concept in the following sections: ● PCS 7 message system (Page 54) ●...
  • Page 54: Pcs 7 Message System

    PCS 7 message system PCS 7 message system PCS 7 acquires data on the status of your process and process control system using blocks assigned with appropriate parameters. You can influence the response to an event with a suitable program.
  • Page 55: Origin Of A Message

    5.3 Origin of a message ● Specify the status used to report an event ● Use the "Alarm Logging" editor on the PCS 7 OS to modify the selection of message information to be displayed in WinCC Message accuracy for signal transitions Note Be aware of the accuracy of the message system.
  • Page 56: How To Determine The Source Of A Message

    PCS 7 OS. Figure 5-1 The letter "A" in the picture symbolizes an alarm message in PCS 7. Additional information You can find information on configuring messages in the following documentation: Process Control System PCS 7;...
  • Page 57: Understanding Messages

    Understanding messages 5.5.1 Introduction Overview You can find important information for understanding the PCS 7 message concept in the following sections: ● Message types in message lists and archives (Page 58) ● Target groups of messages (Page 58) ● Message lists in process mode (Page 59) ●...
  • Page 58: Message Types In Message Lists And Archives

    Such errors range from failure of a component to a wire break message for a connected I/O signal. Process control messages are generated by the driver blocks in PCS 7 and do not need to be configured.
  • Page 59: Message Lists In Process Mode

    Message lists in process mode Message lists PCS 7 places incoming messages in message lists. The message is available in different alarm lists, depending on the event source and on the alarm status. The following messages lists are available by default. You can modify these standard message lists or create additional message lists.
  • Page 60: Overflow Of Message Buffer

    If more alarms are generated in a component (for example, an AS) within a particular time frame than the component can process, some of these alarms will be lost. If this case, the AS sets an overflow flag and the following event is reported at the PCS 7 OS: "NRMS7 Messages Lost".
  • Page 61: Message Priorities

    Message priorities Changing message priorities In PCS 7, a priority can be assigned to each message. 0 is the lowest priority and 16 the highest priority. When a signaling block is newly generated, its messages initially have the lowest priority (0).
  • Page 62: Influencing Messages

    5.5.7 Influencing messages Options PCS 7 offers the following options for influencing messages: ● Message suppression – You can suppress individual block messages with the CFC configuration. – In process mode, you can suppress individual messages directly in the faceplate using the "Suppress message"...
  • Page 63: Failure - What Next

    You can find the cause of a fault. You can verify the presumed cause of a fault. – You can find the following information in the section "Diagnostics for PCS 7" for support: The diagnostic tools available for PCS 7...
  • Page 64: Preparing For Expert Support

    Failure - What next? 6.2 Preparing for expert support Examples of causes Fault Possible causes Initial diagnostics CPU fault ● Fault due to internal error CPU diagnostics ● Fault due to external error CP fault ● Fault due to internal error Module Diagnostics >...
  • Page 65: Plant Documentation

    ● Backing up the diagnostics files facilitates the analysis of an OS fault. For additional information, refer to the "How to back up the diagnostic data of the PCS 7 OS (Page 68)" section below. ● You can take all measures necessary to enable remote diagnostics via "remote access".
  • Page 66: How To Read The Cpu Diagnostic Buffer

    Failure - What next? 6.2 Preparing for expert support 6.2.3 How to read the CPU diagnostic buffer Saving diagnostic data You can make it easier for service engineers to perform initial diagnostics on a faulty CPU by saving and having ready the contents of the diagnostic buffer as service data (as of firmware version V4.0) or in the following formats: ●...
  • Page 67 Failure - What next? 6.2 Preparing for expert support Rules WARNING Note the following: ● Only trained service employees should be authorized to work on the process control system. ● Always observe the plant-specific rules and government regulations when making changes to a system.
  • Page 68: How To Back Up The Diagnostic Data Of The Pcs 7 Os

    "information in the event of a fault" indicated above ready. 6.2.5 How to back up the diagnostic data of the PCS 7 OS Basic procedure We recommend that you back up the diagnostic files for analysis of the cause of the OS fault by experts.
  • Page 69: Remote Diagnostics Of A Pcs 7 System

    ● TCP/IP connection (system-internal network connection) Security requirements If you wish to perform remote diagnostics in a PCS 7 plant, you need to protect the this plant against unauthorized access. Several measures are required to realize a security concept. Optimal protection is only provided with all security measures as a whole.
  • Page 70: Interactive Operator Control And Monitoring With The Os Web Option

    Interactive operator control and monitoring with the OS Web Option Interactive operator control and monitoring of a PCS 7 plant using the OS Web Option Use the OS Web Option for interactive control and monitoring of a PCS 7 plant.
  • Page 71 6.2 Preparing for expert support Security requirements If you use the OS Web Option in a PCS 7 plant, you must protect this plant against unauthorized access. Several measures are required to realize a security concept. Optimal protection is only provided with all security measures as a whole.
  • Page 73: Diagnostics In Pcs 7

    ● Always bear in mind that changes in a system can impact other sections of the system. Introduction The message system and diagnostic tools of PCS 7 help you to assess the status of your system. You can find information about the diagnostic tools In the following sections.
  • Page 74 Diagnostics in PCS 7 7.1 Diagnostic capabilities in PCS 7 subsystems Assessing the status of your process control system Topic Questions Answered Diagnostics in PCS 7 Where can I perform a specific diagnostics operation? Diagnostic tools ● Which diagnostic procedures can be performed with a diagnostic tool? ●...
  • Page 75: Diagnostics With The Maintenance Station (Asset Management)

    Diagnostics with the maintenance station (asset management) Introduction With PCS 7 V6.1 and higher, a PCS 7 system can be fully diagnosed with the help of the maintenance station. The maintenance station is an operator station that is specially configured and assigned parameters for use in diagnostic and maintenance functions.
  • Page 76 PCS 7 Process Control System; PCS 7 OS Process Control . manual ● You can find information on the configuration of a PCS 7 system with a Web Diagnostic PCS 7 Process Control System; PCS 7 Server and Web Diagnostic Client in the manual OS Web Option .
  • Page 77: Diagnostics For Pc User Settings

    Open WinCC Explorer by selecting the (Page 103) menu command Editors > User Administrator > Open PCS 7 users (user roles and In the Siemens SIMATIC programs rights in PCS 7 applications) Start menu: SIMATIC Logon > Configure SIMATIC Logon...
  • Page 78 Faxes To obtain information about a print job, click on the printer executing the job. Installed versions of the PCS 7 software Installed SIMATIC software In the Siemens SIMATIC programs Start menu: (Page 97) SIMATIC > Product Information > Installed...
  • Page 79: Diagnostics For Network Connections

    DHCP, WINS, DNS In the DOS window, enter ipconfig –all. PC station Set PC Station (Page 94) In the Siemens SIMATIC programs Start menu: SIMATIC NET > Set PC Station Redundant switches: Observer function (Page 99) Enter the following in the "Run" dialog of the Start menu: "cmd"...
  • Page 80: Diagnostics During Configuration

    You can find additional information in the section "Diagnostics on PROFIBUS PA (Page 83)". Status of devices which support PC DiagMonitor (Page 97) In the Siemens SIMATIC programs Start menu: SNMP (e.g., network switches) PC DiagMonitor > Management Station Diagnostics during configuration...
  • Page 81: Diagnostics For The Cpu

    The maintenance station has to be configured. Additional information is available in the manual Process Control System PCS 7; Maintenance Station HW Config (Page 111) Select CPU: Menu command Station > Online...
  • Page 82: Diagnostics For Profibus Dp

    With Diagnostic Repeater (Page 113) Status of PROFIBUS nodes NetPro (Page 97) In the Siemens SIMATIC programs Start menu: STEP 7 > NetPro Select the menu command View > With DP Slaves to display the DP slaves in the network...
  • Page 83: Diagnostics For Profibus Pa

    Diagnostics via Edit > PROFINET IO > Topology. Status of PROFINET stations NetPro (Page 97) In the Siemens SIMATIC programs Start menu: STEP 7 > NetPro Select the menu command View > With DP Slaves to display the DP slaves in the network...
  • Page 84: Diagnostics On Foundation Fieldbus

    In WinCC: Options > Status of Multi-User client (Page 104) Operation Status of channels and connections to WinCC Channel Diagnostics In the Siemens SIMATIC programs Start menu: the AS (Page 104) WinCC > Tools > Channel Diagnostics Visual representation of redundancy Area overview (Page 105) In WinCC: Area overview >...
  • Page 85: Diagnostics For The Batch Stations

    OS fault - preparing diagnostics Only to support experts You can find information on this in the section "OS fault - preparing diagnostics (Page 68)". Status PCS 7 Web Server Internet Explorer: http:// <server_address>.status.html 7.14 Diagnostics for the BATCH Stations...
  • Page 86: Diagnostics For The Route Control Stations

    Select "Windows Time": Action > Properties "General" tab > Startup type: ... Synchronization status on the terminal Set PG/PC Interface (Page 94) In the Siemens SIMATIC programs Start menu: SIMATIC NET > Set PG/PC Interface Select interface > Click "Diagnostics" > In the "Time"...
  • Page 87: Diagnostics For Hardware Displays

    Diagnostics in PCS 7 7.17 Diagnostics for hardware displays 7.17 Diagnostics for hardware displays Overview Many components have displays indicating the component status and errors. Analyzing these displays enables you to obtain information without intervening in the system. Components You can find information about diagnostic options in the following manuals and sections: SIMATIC;...
  • Page 88 Diagnostics in PCS 7 7.17 Diagnostics for hardware displays Components You can find information about diagnostic options in the following manuals and sections: SIMATIC; ET 200M Manual ET 200M Distributed I/O; Commissioning and Diagnostics ● Diagnostics by means of LED display IM 153-1, IM 153-2 ●...
  • Page 89 Diagnostics in PCS 7 7.17 Diagnostics for hardware displays Components You can find information about diagnostic options in the following manuals and sections: SIMATIC; Diagnostic repeaters Manual Diagnostic Repeater for PROFIBUS DP ● LED diagnostics SIMATIC NET; Switch for Ethernet...
  • Page 90: Diagnostic Tools

    7.18.1 Diagnostics tools of PCS 7 Disclaimer of liability WARNING Siemens assumes no liability for improper use of the instructions provided in this documentation and for any consequences that might result for the customer. WARNING Note the following: ● All work must be performed by trained service personnel.
  • Page 91: Diagnostics For The Pcs

    Diagnostics in PCS 7 7.18 Diagnostic tools 7.18.2 Diagnostics for the PCs 7.18.2.1 Windows System Information Calling Enter the following in the "Run" dialog of the Start menu: "msinfo32". Overview Topic Detailed information Called with Additional information Operating system System Overview...
  • Page 92: Shares For Drives, Folders And Files

    Diagnostics in PCS 7 7.18 Diagnostic tools Topic Detailed information Called via Additional information Hard disks Drive names, formats, size, Data Memory > Storage segmentation, partitions, status Media Management Network Network adapter type access System Tools > System adapters and levels, users, servers, network Information >...
  • Page 93: System Tools - Local Users And Groups

    Diagnostics in PCS 7 7.18 Diagnostic tools 7.18.2.4 System tools - Local Users and Groups Overview Topic Detailed information Called with Additional information Managing ● Creation and modification of Control Panel > Online help of the users and local user accounts Administrative Tools >...
  • Page 94: Set Pc Station

    (network Center computer I/Os, adapter Ethernet statistics function) 7.18.2.6 Set PC station Calling In the Siemens SIMATIC programs Start menu: SIMATIC NET > Settings > Set PC Station Overview Topic Detailed Information Called with Additional information Microsoft Configuration Detected modules...
  • Page 95: Station Configuration Editor

    Diagnostics in PCS 7 7.18 Diagnostic tools Overview Topic Detailed Information Called with Additional information Time Synchronization status on Select interface > Click Online help for Microsoft synchronization the PC's terminal bus "Diagnostics" > In the Management (requirement: CP 1613) "Time"...
  • Page 96: Printers And Print Jobs

    Diagnostics in PCS 7 7.18 Diagnostic tools Overview Information on Detailed information Called with Additional information Hardware The status display in the Components" tab Online help configuration configuration list indicates Topic: "Status the following: Symbols for configuration of Components" ● Whether or not the...
  • Page 97: 7.18.2.10 Pc Diagmonitor

    Diagnostics in PCS 7 7.18 Diagnostic tools 7.18.2.10 PC DiagMonitor Overview of DiagMonitor Topic Detailed information Called with Additional information Preparing the PC CPU temperature, In the Siemens Online help station SIMATIC programs fan speed, Only a SIMATIC PC can...
  • Page 98: Ncm S7 Industrial Ethernet

    Display DP slaves in the View > With DP Slaves slaves network view 7.18.3.2 NCM S7 Industrial Ethernet Calling In the Siemens SIMATIC programs Start menu: STEP 7 > NCM S7 Industrial Ethernet > Diagnostics Overview Topic Detailed information Called with Additional information...
  • Page 99: Simatic Net Switches - Scalance X-300 / X-400

    Network Connections operating system Industrial network adapters Ethernet 7.18.3.5 NCM S7 Calling In the Siemens SIMATIC programs Start menu: STEP 7 > NCM S7 > Diagnostics Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 100: Topology Editor (Profinet)

    Diagnostics in PCS 7 7.18 Diagnostic tools Overview Topic Detailed information Called via Additional information General CP Operating mode General" tab ● Online help Diagnostics, Topic diagnostics and Connected stations statistics "General diagnostic Station-related statistics functions functions" functions ● Manual SIMATIC Station overview NET;...
  • Page 101: Mbsa

    The Microsoft Baseline Security Analyzer (MBSA) is a tool for administrators that enables them to check a Windows network for security vulnerability. Overview Topic Detailed information Additional information Security concept PCS 7 and WinCC Security Configuration, passwords, ● Whitepaper vulnerability utilities, creation of security ●...
  • Page 102: Wincc "System Info" Channel

    Diagnostics in PCS 7 7.18 Diagnostic tools Overview Topic Detailed information Called via Additional information Network ● Network adapters of the Network adapters" list Online help of Simatic adapters local computer Shell ● "IP" column current TCP/IP addresses and MAC...
  • Page 103: User Administrator

    WinCC Information System , "Communication > System Info > Channel Online help for Configuration > How to Configure the Channel System Info". 7.18.4.4 User Administrator Calling In the Start menu under the SIEMENS SIMATIC products, select the menu command WinCC. Overview Topic Detailed information Called via...
  • Page 104: Wincc Channel Diagnostics

    Diagnostics in PCS 7 7.18 Diagnostic tools 7.18.4.5 WinCC Channel Diagnostics Calling In the Siemens SIMATIC programs Start menu: WinCC > Tools > Channel Diagnosis Overview Topic Detailed information Called with Additional information WinCC Connections Overview of the status of the...
  • Page 105: Status Of Connections

    Diagnostics in PCS 7 7.18 Diagnostic tools 7.18.4.7 Status of connections Overview Topic Detailed information Called with Additional information WinCC Connection Connection between WinCC Only when OS is in Online help for Information System , topic: status (OS-AS) and an automation system...
  • Page 106: Redundancy Status Display

    Diagnostics in PCS 7 7.18 Diagnostic tools Note Redundant single-station systems The redundancy status is displayed in the process control messages. 7.18.4.9 Redundancy status display Overview For diagnostics in systems with redundant PCs, it is important to always have an overview of the redundancy status.
  • Page 107: Diagnostics For The Batch Station

    Diagnostics in PCS 7 7.18 Diagnostic tools Information on Detailed information Called with Additional information Time master for Status information Process picture on the OS You can find information on OS server configuration in the online ● Active master ● Configured text tags on...
  • Page 108 Diagnostics in PCS 7 7.18 Diagnostic tools Thumbnail Meaning of the thumbnail Readiness The server is ready for operation, SIMATIC BATCH is not started Status transition A status transition is active at least at one server application. Process mode is The server application has assumed the process mode.
  • Page 109: Diagnostics For The Route Control Station

    Master server Icon in the taskbar of the Standby server 7.18.7 Diagnostics for the SIMATIC station 7.18.7.1 SIMATIC Manager Calling In the Siemens SIMATIC programs Start menu: SIMATIC Manager Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 110 Diagnostics in PCS 7 7.18 Diagnostic tools Overview Topic Detailed information Called via Additional information STEP 7 , Diagnosing Quick view: icons indicate PLC > Diagnostics/ Online help for hardware operating status or module Setting > Hardware topic: "Hardware status.
  • Page 111: Hw Config

    __SIMATIC PCS 7 CHS__ = Asian language version 7.18.7.2 HW Config Calling In the Siemens SIMATIC programs Start menu: SIMATIC Manager. In the tree view, click on "SIMATIC Station" and double-click "Hardware" in the selection list. Overview Topic Detailed information Called via...
  • Page 112: Module Information

    Diagnostics in PCS 7 7.18 Diagnostic tools ● Hardware diagnostics and troubleshooting ● Operating mode and operating mode transitions 7.18.7.3 Module information Calling up quick information 1. Call up the quick information in SIMATIC Manager by selecting the menu command Component View >...
  • Page 113: Profibus Diagnostics With Diagnostic Repeater

    Diagnostics in PCS 7 7.18 Diagnostic tools Topic Detailed information Called using Additional information DP slave Diagnostic data for the "DP Slave Diagnostics" To determine the cause diagnostics selected DP slave (in of a DP slave error accordance with EN 50170)
  • Page 114: Simatic Pdm

    Diagnostics in PCS 7 7.18 Diagnostic tools Calling Select the diagnose repeater in HW Config. Select menu command PLC > Diagnostics/Setting > Module Information Additional information: STEP 7 , topic "Diagnostics, hardware diagnostics and troubleshooting" Help on Overview Topic Detailed information...
  • Page 115: Additional Diagnostic Options

    7.18.8.1 Additional diagnostic options for PCS 7 Disclaimer of liability WARNING Siemens assumes no liability for improper use of the instructions provided in this documentation and for any consequences that might result for the customer. WARNING Note the following: ● Only trained service employees should be authorized to work on the process control system.
  • Page 116: Amprolyzer (Add-On Product)

    7.18 Diagnostic tools Overview The components and tools listed below are not part of PCS 7 and are used for advanced testing and diagnostics. Below you will find some of the diagnostics applications suitable for PCS 7: ● Amprolyzer (add-on product) (Page 116) ●...
  • Page 117: Bany (Add-On Product)

    BANY (add-on product) Overview BANY is a Microsoft Windows-based tool used for documentation, diagnostics, recording, and analysis of your PCS 7 Ethernet, PROFINET and PROFIBUS networks. The program packages below can be supplied separately or as a bundle: Program packages...
  • Page 118 Diagnostics in PCS 7 7.18 Diagnostic tools BANY PROFIBUS The table below lists the options for diagnosing PROFIBUS networks using BANY PROFIBUS : Topic Detailed information Called via Additional information System configuration Comparison of the target and actual In the Start window via the...
  • Page 119: Bt 200 Bus Test Device

    Diagnostics in PCS 7 7.18 Diagnostic tools 7.18.8.4 BT 200 bus test device Overview Note The bus test device is not a software program – for this reason, the Call column is omitted. Topic Details Information and Help Bus line diagnostics...
  • Page 120 Diagnostics in PCS 7 7.18 Diagnostic tools Configuration SYSTEM DIAGNOSTICS - Help > section The configuration is described in the online help "PROFIBUS DP/PA DIAGNOSTICS". Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 121: Failure, Replacement And Return

    Controller fault on ● Diagnostics for analog modules modules S7-300, ET 200M ex I/O modules PCS 7 Failure and function Configuration manual ● Failure of Redundant I/O Modules Process Control System; Fault- fault of redundant I/O ● How to Set the CPU in Respect of the...
  • Page 122 OS server failure Tolerant Process Control event of an OS server Systems failure Process Control Failure of BATCH Manual ● Failure of BATCH servers System PCS 7; SIMATIC servers BATCH Service support and diagnostics (V8.0) Service Manual, 03/2012, A5E02779775-02...
  • Page 123 Information can be found in ... Section ... Process Control Switchover response Manual ● Switchover response of BATCH clients in System PCS 7; SIMATIC of BATCH clients in the event of a BATCH server failure BATCH the event of a BATCH server failure...
  • Page 125: Index

    Creating, 25 Activities, 63 Custom library, 21 In the event of a fault, 63 Multiproject, 20 Additional diagnostics options for PCS 7, 115 PC stations in an image file, 31 Adjustments, 35 PCS 7 OS data, 24 After hardware changes, 35...
  • Page 126 Restoring from a backup, 27 Causes, 63 Data backup, 14, 24, 25, 29, 31 Of a CP fault, 63 PCS 7 OS, 24 Of a CPU fault, 63 SIMATIC BATCH, 25 Of a PC component fault, 63 SIMATIC Route Control, 29...
  • Page 127 Determining, 39 Diagnostics on PROFIBUS PA, 83 FMS connections, 99, 100 Display configuration, 114 Folder, 24 Displays, 87 For PCS 7 OS data, 24 Diagnostics for the hardware, 87 Folders, 92 DOS window/command prompt, 63 Sharing, 92 DP slave, 112...
  • Page 128 Diagnostics, 77 Modules, 51, 95, 111, 112, 113 pcAnywhere, 69 Checking, 95 Installing, 69 Data, 112 PCS 7 OS data, 24 State, 111, 112 Backing up, 24 State with diagnose repeater, 113 PDM device, 114 With diagnostic properties, 51 Pending print jobs, 91...
  • Page 129 Index Plant documentation, 65 Preparing, 69 Remote diagnostics, 69 Preparing remote diagnostics, 69 Set PC station, 94 Printers and devices, 91 Set PC Station Printers and print jobs, 96 Calling, 94 Process control messages, 106 Set PG/PC Interface, 94 PROFIBUS, 82, 97, 99, 100, 116, 117, 119 Calling, 94 Call analysis, 117 Setting access permissions, 103...
  • Page 130 Index System, 93, 109 Local users and groups, 93 System error, 109 System and system settings, 91 WinCC, 102, 104 System configuration, 116, 117 Channel Diagnostics , 104 SYSTEM diagnostics control engineering, 119 WinCC System Info channel, 102 Windows Help and Support Center, 91 Working with GSD files, 48 Target groups of messages, 58 Target system, 112...

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