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Panasonic KX-FP343HK Operating Instructions Manual

Compact plain paper fax with copier and with answering system
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This pictured model is KX-FP343.

Operating Instructions

Compact Plain Paper Fax with Copier
KX-FP343HK
Model No.
KX-FP363HK
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
Compact Plain Paper Fax
with Answering System

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Summary of Contents for Panasonic KX-FP343HK

  • Page 1: Operating Instructions

    This pictured model is KX-FP343. Operating Instructions Compact Plain Paper Fax with Copier KX-FP343HK Model No. Compact Plain Paper Fax with Answering System KX-FP363HK Model No. Please read these Operating Instructions before using the unit and save for future reference.
  • Page 2 Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open so that you will find easy reference to the buttons. OPEN...

  • Page 3: Location Of Controls

    Location of Controls Please keep this page open when following operating instructions. For a description of each button, see page 9. KX-FP343 KX-FP363 Keys (Listed in alphabetical order) AUTO ANSWER BROADCAST CALLER ID COPY DIGITAL SP-PHONE ERASE FAX/START FLASH HELP LOWER MENU MONITOR...
  • Page 4 L Most figures shown in these operating instructions are based on a KX-FP343. Copyright: L This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of PCC and its licensee.

  • Page 5: Safety Instructions

    Safety Instructions Safety Instructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.

  • Page 6: Other Information

    Safety Instructions INSTALLATION: L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 7: Table Of Contents

    Receiving a fax automatically ... 28 Using the unit with an answering machine (KX-FP343 only) ... 30 Receive polling (retrieving a fax placed on another fax machine)... 30 4.10 Black list function... 31 5. Duplex Ring Duplex Ring Using with the ring detection feature 32 6.

  • Page 8: Table Of Contents

    Table of Contents Frequently Asked Questions When a function does not work, check here ... 49 Jams Recording paper jam ... 53 Document jams – sending... 55 Cleaning Document feeder cleaning... 55 Thermal head cleaning...56 10.General Information Printed Reports 10.1 Reference lists and reports ... 58 Specifications 10.2 Technical data about this product...

  • Page 9: Introduction And Installation

    1 Introduction and Installation 1.1 Included accessories Item Power cord Telephone line cord Handset Handset cord Paper tray Recording paper support Ink film Operating instructions Quick start sheet *1 For replacement film, see page 8. Note: L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.

  • Page 10: Accessory Information

    Model No. KX-FA57E *1 Please use genuine Panasonic replacement film. We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 11: Overview

    Finding the Controls 1.3 Overview 4 56 7 *The pictured model is KX-FP363. 1 Speaker 2 Document guides 3 Paper tray 4 Recording paper support 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Front cover 9 Document exit j Microphone (KX-FP363 only) k Document entrance l Green button (Back cover release button)

  • Page 12: Ink Film

    1. Introduction and Installation L To select features or feature settings during programming (page 42). L To navigate to the next operation. {MENU} L To initiate or exit programming. {COPY} L To initiate copying (page 33). {STOP} L To stop an operation or programming. {FAX/START}{SET} L To initiate fax transmission or reception.

  • Page 13: Replacing The Ink Film

    See page 8 for accessory information. L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. Open the covers (see steps 1 to 3 on page 10).

  • Page 14: Paper Tray

    1. Introduction and Installation 1.6 Paper tray Insert the tabs (1) on the paper tray (2) into the slots on the back of the unit (3). 1.7 Recording paper support Insert the recording paper support (1) into the slot to the right of the recording paper exit (2), then into the left slot (3).

  • Page 15: Preparation

    Connections and Setup 2 Preparation 2.1 Connections Connect to LINE. To a single telephone line jack Telephone line cord To a power outlet (220–240 V, 50/60 Hz) Power cord Caution: L When you operate this product, the power outlet should be near the product and easily accessible.

  • Page 16: Help Function

    2. Preparation 2.2 Help function The unit contains helpful information which can be printed for quick reference. Send guide (KX-FP363 only): How to send faxes with the voice guide. (This information will not be printed.) Quick set up: How to set the date, time, your logo and fax number.

  • Page 17: Date And Time

    Initial Programming 2.4 Date and time You must set the date and time. {MENU} {<}{>} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} repeatedly to display the following. SET DATE & TIME Press {SET}. L Cursor (|) will appear on the display. 0 1/D:01/Y:03 TIME: 12:00AM Enter the current month/day/year by...

  • Page 18: Your Logo

    2. Preparation 2.5 Your logo The logo can be your company, division or name. {MENU} {MUTE} {FLASH} {<}{>}{A}{B} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} repeatedly to display the following. YOUR LOGO Press {SET}. L Cursor (|) will appear on the display. LOGO=| Enter your logo, up to 30 characters.

  • Page 19: Your Fax Number

    Keys Characters U V t W X Y Z w x < > % & ¥ To change capital or lower- case letter. {FLASH} Hyphen button Insert button {MUTE} {STOP} Delete button Note: L To enter another character located on the same number key, press {>} to move the cursor to the next space.

  • Page 20: Telephone

    3. Telephone Automatic Dialling 3 Telephone 3.1 Storing names and telephone numbers into the one-touch dial and navigator directory For rapid access to frequently dialled numbers, the unit provides the one-touch dial (10 entries) and navigator directory (100 entries). L You can also send faxes using the one-touch dial and navigator directory (page 24).

  • Page 21: Making A Phone Call Using The One-Touch Dial And Navigator Directory

    3.1.3 Editing a stored entry Press {>}. Press {A} or {B} repeatedly to display the desired entry. Press {MENU}. Press {*}. L If you do not need to edit the name, skip to step 6. Edit the name (see the storing procedure on page 18 for instructions).

  • Page 22: Recording A Telephone Conversation (Kx-Fp363 Only)

    3. Telephone Recording 3.3 Recording a telephone conversation (KX-FP363 only) You can record a telephone conversation. This conversation can be played back later, either directly or remotely. L Keep the front cover page open for button locations. During a telephone conversation, press {RECORD}.
  • Page 23 – The caller information does not include a telephone number. {ERASE} {<}{A}{B} {MENU} {MONITOR} (KX-FP343) {DIGITAL SP-PHONE} (KX-FP363) Press {CALLER ID}. Press {A} to search from the most recent caller information. Press {B} to search from the oldest caller information. L If you need to edit the telephone number, see page 21.

  • Page 24: Storing Caller Information Into The One- Touch Dial And Navigator Directory

    3. Telephone 3.6 Storing caller information into the one- touch dial and navigator directory L Keep the front cover page open for button locations. Important: L This feature is not available in the following cases. – The telephone number includes data other than numbers (i.e.

  • Page 25: Fax

    4 Fax Sending Faxes 4.1 Sending a fax manually {A}{B} {STOP} {MONITOR} (KX-FP343) {DIGITAL SP-PHONE} (KX-FP363) {REDIAL/PAUSE} Adjust the width of the document guides (1) to the size of the document. Insert the document (up to 10 pages) FACE DOWN (2) until a single beep is heard and the unit grasps the document.

  • Page 26: Documents You Can Send

    4. Fax L After transmission, the voice guide will turn off automatically. To stop transmission Press {STOP}. Sending report for confirmation A sending report provides you with a printed record of transmission results. To use this feature, activate feature #04 (page 42). For an explanation of error messages in the result column, see page 48.

  • Page 27: Broadcast Transmission

    Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. If necessary, press {A} or {B} repeatedly to select the desired resolution (page 23). Enter the fax number. Using stations 1–5: Press the desired station key.
  • Page 28 4. Fax Press {STOP}. 4.4.3 Erasing a stored entry from the broadcast memory Press {>}. Press {A} or {B} repeatedly to display “<BROADCAST>”. Press {MENU}. Press {#}. Press {A} or {B} repeatedly to display the desired entry you want to erase. L To cancel erasing, press {STOP}.

  • Page 29: Selecting The Way To Use Your Fax

    L Set feature #77 (page 46) to “TAD/FAX” beforehand. How to receive calls If the call is a phone call, the fax machine will record voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.

  • Page 30: Receiving A Fax Manually

    4.6.1 Activating TEL mode {FAX/START} {STOP} {RECEIVE MODE} (KX-FP343) {AUTO ANSWER} (KX-FP363) Set the fax machine to TEL mode by pressing {RECEIVE MODE} (KX-FP343)/{AUTO ANSWER} (KX-FP363) repeatedly to display the following. KX-FP343: KX-FP363: How to receive calls Lift the handset to answer the call.
  • Page 31 4.7.1 Activating FAX ONLY mode For KX-FP343 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} repeatedly to display the following. For KX-FP363 Set feature #77 to “FAX ONLY” (page 46) beforehand. Press {AUTO ANSWER} repeatedly to display the following.

  • Page 32: Using The Unit With An Answering Machine (Kx-Fp343 Only)

    Otherwise, both machines will not function correctly. Activate the answering machine. Set the fax machine to TEL mode (page 28) or FAX ONLY mode (page 29). L If you set to FAX ONLY mode, change the ring setting in FAX ONLY mode to more than 4 (feature #06 on page 43).

  • Page 33: Black List Function

    4.10 Black list function You can reject receiving facsimiles by registering the black list numbers. Up to 10 phone numbers can be stored as follows. {MENU} {A}{B} Press {MENU}. Press {#}, then {2}{7}. Press {A} or {B} to select “ON”. Press {SET}.

  • Page 34: Duplex Ring

    When you subscribe to a duplex ring service, your telephone company will assign you a new fax number and will also tell you the assigned ring pattern. Please complete the following setup on your fax machine to identify the assigned ring pattern. {MENU} {A}{B} Press {MENU}.

  • Page 35: Copy

    6 Copy Copying 6.1 Making a copy {STOP} {>}{A}{B} {START} Adjust the width of the document guides (1) to the size of the document. Insert the document (up to 10 pages) FACE DOWN (2) until a single beep is heard and the unit grasps the document.
  • Page 36 6. Copy Note: L If the appropriate reduction rate is not selected, the document may be divided and the top of the second sheet will be deleted. L If the image at the bottom of the document is not copied when you copy a document that is the same length as the recording paper, try 92% or 86%.

  • Page 37: Answering Device (Kx-Fp363 Only)

    7 Answering Device (KX-FP363 only) Greeting 7.1 Recording your greeting message You can record your own greeting message for TAD/FAX mode, for a maximum of 16 (default) or 60 seconds in length. We recommend you record a message of less than 12 seconds to make it easier to receive faxes.

  • Page 38: Listening To Recorded Messages

    7. Answering Device (KX-FP363 only) Incoming Messages 7.3 Listening to recorded messages When the unit has recorded new voice messages: – The PLAY MESSAGES indicator will flash. – The display will show the total number of recorded messages. Example: – The unit will beep slowly if the message alert feature is activated (feature #42, page 45).

  • Page 39: Remote Operation

    7.4 Operating from a remote location You can call your unit from a remote location and access the answering device. Important: L Program the remote operation ID beforehand (feature #11, page 43). L Set the unit to TAD/FAX mode before going out (page 29). L Use a touch tone telephone for remote operations.

  • Page 40: Allowing Callers To Leave Private Messages

    7. Answering Device (KX-FP363 only) “The message has been erased.” L The unit will play back the next message. Erasing all the messages Press {*}{5} to erase all the messages. Voice guide example: “All messages have been erased.” L A long beep will sound. Monitoring the room Press {6} to monitor the sound for about 30 seconds in the room where the unit is installed.

  • Page 41: Recording Your Mailbox Greeting Messages

    message, speak after the beep. To leave a private message, press and the desired mailbox number 1 or 2. Thank you.” Record your mailbox greeting message if necessary (page 39). Change the mailbox password if necessary. – For mailbox 1 password, see feature #51, (page 45).

  • Page 42: Listening To Recorded Mailbox Messages From A Remote Location

    7. Answering Device (KX-FP363 only) Note: L See the following topics on page 36 for details on features that can be used during playback. – To repeat a message – To skip a message – To stop playback – To change the playback speed –...
  • Page 43 L The display will show the remaining recording time. When finished recording, press {STOP}. L The unit will repeat your message. Adjust the volume using {A} or {B}. Press {MENU}. To check the transfer greeting message 1. Press {MENU}, {#}{6}{1}. 2.

  • Page 44: Programmable Features

    8. Programmable Features 8 Programmable Features Features 8.1 Programming {MENU} {<}{>}{A}{B} 8.1.1 Programming basic features Press {MENU}. Select the feature you wish to program. Press {<} or {>} repeatedly to display the desired feature. L The current setting of the feature will be displayed.

  • Page 45: Advanced Features

    Code #06 (KX-FP343 only): Changing the ring setting in FAX ONLY mode FAX RING COUNT RINGS=2 [±] To change the number of rings before the unit answers a call in FAX ONLY mode. You can select “1”, “2” (default), “3”, “4”, or “5 EXT.TAM”.
  • Page 46 8. Programmable Features L This feature is not available for broadcast transmission. L The calling charge may be higher as the transmission speed is slowed down. “ON”: After transmission, this feature will turn off automatically. “OFF” (default): Deactivates this feature. Code #25: Sending a fax at a specific time DELAYED SEND =OFF...
  • Page 47 2. Press {#}, then {4}{1}. 3. Press {A} or {B} repeatedly to select “ON”. 4. Press {SET}. 5. Enter your code from 2 to 4 digits, using 0–9, {*} and {#}. L The default code is ***9. 6. Press {SET}. 7.
  • Page 48 8. Programmable Features “60s”: Maximum recording time is 60 seconds. See page 35 for details. Code #55 (KX-FP363 only): Greeting message for mailbox 1 BOX1 GREETING CHECK [±] See page 39 for details. Code #56 (KX-FP363 only): Greeting message for mailbox 2 BOX2 GREETING CHECK [±]...
  • Page 49 Code #80: Resetting advanced features to their default settings SET DEFAULT RESET=NO [±] To reset the advanced features: 1. Press {MENU}. 2. Press {#}, then {8}{0}. 3. Press {A} or {B} repeatedly to select “YES”. 4. Press {SET}. 5. Press {SET} again. 6.

  • Page 50: Help

    Re-insert the document and try again. OTHER FAX NOT RESPONDING L The other party’s fax machine is busy or has run out of recording paper. Try again. L The document was not fed properly. Re- insert the document and try again.

  • Page 51: When A Function Does Not Work, Check Here

    MODEM ERROR L There is something wrong with the modem circuit. Contact our service personnel. NO FAX REPLY L The other party’s fax machine is busy or has run out of recording paper. Try again. OPEN CABINET CHECK FILM SLACK...

  • Page 52: Fax – Sending

    EXT jack on the unit. Connect to the LINE jack (page 13) (KX-FP343 only). L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine.
  • Page 53 (page 55). The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 8 for further details. L The other party sent a faint document. Ask them to send a clearer copy of the document.

  • Page 54: If A Power Failure Occurs

    Change the code on the answering machine to another number which does not include “#”. Also change the code of the fax machine with feature #12 (page 43). Callers complain that they cannot send a document. L Your answering machine has run out of recording tape.

  • Page 55: Recording Paper Jam

    9.4 Recording paper jam 9.4.1 When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED Open the front cover (1) by pulling up the centre part (2). Release the back cover by pushing the green button (1) on the right side of the unit.
  • Page 56 9. Help L Make sure that the ink film is wrapped around the blue core (2) at least once. Correct 1 turn Tight Incorrect The ink film is not wrapped around the blue core. Slack/Crease Reverse First close the back cover securely (1) by pushing down on the dotted area at both ends (2).

  • Page 57: Document Jams - Sending

    9.5 Document jams – sending Open the front cover (1) by pulling up the centre part (2). Remove the jammed document carefully (3). Close the front cover securely (1). Note: L Do not pull out the jammed paper forcibly before opening the front cover. Cleaning 9.6 Document feeder cleaning...

  • Page 58: Thermal Head Cleaning

    9. Help Close the front cover securely (1). Connect the power cord and the telephone line cord. 9.7 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust.
  • Page 59 9. Help Connect the power cord and the telephone line cord.

  • Page 60: General Information

    10. General Information 10 General Information Printed Reports 10.1 Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 42 to page 47).

  • Page 61: Technical Data About This Product

    10.2 Technical data about this product Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm in width, Max. 600 mm in length Effective scanning width: 208 mm Effective printing width: 202 mm Transmission time KX-FP343: Approx. 12 s/page (ECM-MMR) KX-FP363: Approx.
  • Page 62 10. General Information Paper specifications Recording paper size: Recording paper weight: Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes –...

  • Page 63: Index

    11. Index 11.1 Index # #01 Date and time: 15 #02 Your logo: 16 #03 Your fax number: 17 #04 Sending report: 24, 42 #06 FAX ring setting: 43 #06 TAD ring setting: 29, 43 #10 Recording time for an incoming message: 43 #11 Remote operation ID: 43 #12 Remote activation ID: 43...
  • Page 64 11. Index Message transfer (Feature #60): 40, 46 N Navigator directory Making a phone call: 19 Selecting characters: 17 Sending faxes: 25 Storing: 18 O One-touch dial Making a phone call: 19 Sending faxes: 25 Storing: 18 Overseas mode (Feature #23): 43 P Pager call (Feature #70): 41 Polling: 30 Power failure: 52...
  • Page 66 Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan CM0803YH0 PFQX1843ZA...

This manual is also suitable for:

Kx-fp363hk

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