Call Sprint Worldwide Customer support at 1-888-226-7212.
Your Phone's SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
Note: The SIM included contains information specific to your phone and should be retained with the
phone for use on GSM networks.
Insert a SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a
SIM card.
1. Insert the removal tool into the hole on the SIM tray, and push until the tray pops out.
2. Place the SIM card on the tray, and slide the tray back into the slot.
Caution: Make sure that the card's gold contacts face down into the device and that the card is
positioned as shown.
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE
network or GSM/UMTS network when you travel. You may set global roaming options through the
settings menu.
Global Services
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