NEC univerge sv8100 Installation Manual page 237

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use
For each Work Schedule (1~4), designate the start and stop times for each of the
eight Work Periods. After you set up the schedules, assign them to days of the week
in Program 41-07. (This is the same program used by the ACD Agent Work
Schedules.)
Input Data
Conditions
Feature Cross Reference
Telephone Programming Instructions
To enter data for Program 41-06 (Trunk Work Schedules):
1.
2.
3.
ACD Installation Manual
Program 41-06 : Trunk Work Schedules
ACD Work Schedule Time Pattern Number
Item
Work Period
No.
Mode Number
01
1~8
None
Automatic Call Distribution (ACD)
Enter the programming mode.
41 06
41-06-01
Time Pttn 1
Mode1 Start_Time=00:00

back
select
Enter the number of the item you want to program.
41-06-nn
Time Pttn n
nnnnn

41-06 : Trunk Work Schedules
to set up the Work Schedules for trunks.
Start Time
End Time
0000~2359
0000~2359
Issue 4.0
1~4
Default
(Start) 0000
(End) 0000
4 - 91

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