HP Elite x2 G8 Manuals

HP Elite x2 G8 Manuals

Manuals and User Guides for HP Elite x2 G8. We have 1 HP Elite x2 G8 manual available for free PDF download: Maintenance And Service Manual

HP Elite x2 G8 Maintenance And Service Manual

HP Elite x2 G8 Maintenance And Service Manual (184 pages)

Brand: HP | Category: Tablet | Size: 13.87 MB

Table of Contents

Table of Contents
5
1 Product Description

11
2 Components

15
- Locating Hardware
  15
- Locating Software
  15
- Right
  15
- Left
  16
- Display
  17
- Bottom
  19
- Top
  19
- Rear
  20
- Using the Kickstand
  21
- Keyboard Area (Select Products Only)
  22
  - Connecting the Keyboard
    22
  - Removing the Keyboard
    23
  - Touchpad
    24
    
    Adjusting Touchpad Settings
    24
    
    Touchpad Settings
    24
    
    Turning on the Touchpad
    24
    
    Touchpad Components
    25
  - Lights
    25
  - Special Keys
    26
  - Action Keys
    27
  - Hot Keys (Select Products Only)
    29
- Labels
  29
- Using a SIM Card (Select Products Only)
  31
  - Determining the Correct SIM Card Size for Your Computer
    31
  - Inserting a Nano SIM Card
    31
3 Illustrated Parts Catalog

33
- Computer Major Components
  33
- Plastics Kit
  36
- Miscellaneous Parts
  37
4 Removal and Replacement Procedures Preliminary Requirements

41
5 Removal and Replacement Procedures for Customer Self-Repair Parts

50
- Component Replacement Procedures
  50
  - Preparation for Disassembly
    50
  - Kickstand
    50
6 Removal and Replacement Procedures for Authorized Service Provider Parts

52
- Component Replacement Procedures
  52
  - Preparation for Disassembly
    52
  - Display Panel
    52
  - Battery
    56
  - Solid-State Drive
    58
  - SIM Card Holder Board
    59
  - Kickstand Hinges
    60
  - WWAN Module
    61
  - POGO Connector
    63
  - Camera Module
    63
  - Speakers with Antennas
    65
  - Antenna Removal
    69
  - Power Button Board
    70
  - Volume Board
    71
  - Fingerprint Reader Board
    72
  - System Board
    73
  - Heat Sink with Fan
    76
7 Troubleshooting Guide

78
- Resources
  78
- General Troubleshooting Steps
  79
- Helpful Hints
  93
  - At Startup
    93
  - During Operation
    93
  - Consulting with HP Service
    94
- Common Issues and Possible Solutions
  95
  - Power-On Issues
    95
    
    No Power
    95
    
    Intermittent Power-On, Shutdown, Reboot
    97
    
    AC Adapter Issue
    98
    
    Battery Not Recognized, Not Charging
    98
    
    Battery Discharges too Fast
    100
    
    Burnt Smell
    101
  - Post
    101
    
    No Video (with Power)
    101
    
    Blinking Lights
    102
    
    BIOS Password
    103
    
    Diagnostic Error Messages
    103
  - Performance (OS)
    104
    
    Intermittent Shutdown
    104
    
    Blue Screen
    106
    
    Freeze at Windows Logo (Hang or Lockup)
    107
    
    Electromagnetic Interference (EMI)
    108
    
    No Wake up
    109
    
    Unresponsive
    110
    
    HP Smart Adapter Warning Message
    111
    
    Slow Performance
    111
    
    Incorrect Time and Date
    112
  - Display
    112
    
    Display Anomalies
    112
    
    Quick Check
    113
    
    Symptom
    113
    
    Display Assembly Diagram
    114
    
    HP PC Hardware Diagnostics (UEFI) for Video Test
    114
    
    Dead Pixel
    115
    
    No Video (External)
    115
    
    No Video (Internal)
    115
    
    Displayport/Vga
    116
    
    Hdmi
    116
    
    Incorrect or Missing Color/Distorted Image
    117
    
    No or Bad External Video Via Docking
    117
    
    Touch Screen
    118
  - I/O Devices
    119
    
    Keyboard
    119
    
    Keyboard Pointing Stick (Select Products Only)
    120
    
    Keyboard Backlight
    121
    
    Touchpad
    121
    
    Network Connectivity (RJ-45 Jack)
    122
    
    Network Connectivity Wireless (WLAN)
    122
    
    Usb
    123
    
    Wwan
    123
    
    Smart Card Reader
    124
    
    Speaker, Headphone - Audio Issues
    125
    
    Thunderbolt (TB)
    126
  - Storage
    127
    
    Hard Drive or Solid-State Drive Not Recognized
    128
    
    No Boot to Operating System (no Read-Write Error)
    129
    
    Read-Write Error
    129
    
    Blue Screen (BSOD) Error
    130
    
    Noisy Hard Drive
    130
    
    Slow Performance
    130
  - Mechanical
    131
    
    Noise (Sound)
    131
    
    Fan Runs Constantly
    132
    
    Thermal Shutdown (Hot)
    133
- Additional Information
  134
8 Using Setup Utility (BIOS)

150
- Starting Setup Utility (BIOS)
  150
- Updating Setup Utility (BIOS)
  150
  - Determining the BIOS Version
    150
  - Preparing for a BIOS Update
    151
    
    Downloading a BIOS Update
    151
    
    Installing a BIOS Update
    151
9 Computer Setup (BIOS), TPM, and HP Sure Start

153
- Using Computer Setup
  153
  - Navigating and Selecting in Computer Setup
    153
  - Restoring Factory Settings in Computer Setup
    153
  - Updating the BIOS
    154
    
    Determining the BIOS Version
    154
    
    Preparing for a BIOS Update
    154
    
    Downloading a BIOS Update
    155
    
    Installing a BIOS Update
    155
  - Changing the Boot Order Using the F9 Prompt
    155
- TPM BIOS Settings (Select Products Only)
  156
- Using HP Sure Start (Select Products Only)
  156
10 Backing Up, Resetting, and Recovering

157
- Backing up
  157
- Resetting
  157
- Recovering
  157
- Setting up Your Computer after a Reset or Recovery
  159
- Erase and Reformat the Recovery Media
  159
11 Backing Up, Restoring, and Recovering

160
- Backing up Information and Creating Recovery Media
  160
  - Using Windows Tools for Backing up
    160
  - Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
    160
- Restoring and Recovering Your System
  160
12 Using HP PC Hardware Diagnostics

163
13 Specifications

169
- Computer Specifications
  169
- Display Specifications
  169
14 Statement of Memory Volatility

171
- Current BIOS Steps
  171
- Nonvolatile Memory Usage
  173
- Questions and Answers
  175
- Using HP Sure Start (Select Products Only)
  177
15 Power Cord Set Requirements

178
- Requirements for All Countries
  178
- Requirements for Specific Countries and Regions
  178

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