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HP 9000 K-Class Manuals
Manuals and User Guides for HP 9000 K-Class. We have
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HP 9000 K-Class manuals available for free PDF download: Service Manual, Site Preparation And Requirements Manual
HP 9000 K-Class Service Manual (352 pages)
Enterprise Servers
Brand:
HP
| Category:
Server
| Size: 2.15 MB
Table of Contents
Service Manual
1
Table of Contents
5
1 Introduction
15
HP 3000 Systems
16
HP 9000 Systems
17
2 Hardware Installation and Configuration
21
Installation
22
HP 3000/9X9Ks Install Summary
22
HP 9000/Kxx0 Install Summary
23
System Start-Up Process
24
Configuration Rules
26
CPU Card Rules
26
Memory SIMM Rules
26
Graphics Module Rules
26
HP-PB Rules
26
Hardware Configuration
29
Address Paths
29
Graphics Terminal Configuration
32
Internal Modem Configuration
34
Internal Modem Remote Access
40
HP-UX Remote Access
40
Mpe/IX Remote Access
41
Enabling or Disabling Remote Access Hardware
42
3 Troubleshooting
45
Introduction
45
Calling the Response Center
46
Safety Considerations
47
Hard Failures
47
Power System Troubleshooting
48
Power Supply
49
Power Monitor Card
50
Display Panel Troubleshooting
53
Key Switch Troubleshooting
53
Powertrust UPS Online Error Messages
54
Troubleshooting System Hardware Faults
54
Overtemperature Indications
58
High Priority Machine Check (HPMC)
60
Troubleshooting Hpmcs
60
Core I/O Troubleshooting
63
Integrated Access Port
63
Core I/O Card Status Leds
65
HP 9000 Core I/O
66
HP 3000 Core I/O
68
Troubleshooting LAN Problems
71
System Build-Up Procedure
71
Soft Errors
73
Performance Problems
73
Diagnostic Tools
73
Mpe/IX or HP-UX Prior to 10.20 IPR 9707
73
HP-UX 10.2X or Later
74
Offline Diagnostics
74
Operating System Problems
75
Mpe/IX System Hang
75
Mpe/IX Monitor Halts
76
Mpe/IX System Abort
76
HP-UX System Hang
77
Performing a Memory Dump
77
Mpe/IX Memory Dump Summary
77
Mpe/IX Memory Dump Detailed Procedures
78
HP-UX Automatic Core Dump
82
What to Do with Core Files
82
Problems with Automatic Memory Dump
82
Avoiding Problems with Automatic Memory Dump
83
Running Savecore Manually
83
4 Front Panel Display Codes
85
PDC Chassis Codes
85
Major Code Category 1
86
Major Code Category 2
90
Major Code Category 3
92
Major Code Category 4
93
Major Code Category 5
94
Major Code Category 7
95
Major Code Category 8
98
Major Code Category 9
98
Major Code Category a
99
Major Code Category B
99
HP-UX Category B Codes
99
Mpe/IX Category B Codes
99
Major Code Category C
103
Major Code Category D
107
Major Code Category E
108
Major Code Category F
108
Selftest Console Display Messages
109
Memory Warning Messages
109
Processor Warning Messages
109
BCH Warning Messages
110
Internal Modem Error Codes
112
5 Diagnostics
115
Online Diagnostics and Utilities
115
Using the Support Tools Manager
115
Running STM
116
Using SYSDIAG
116
Offline Utilities
117
Using ODE-Based Diagnostics
117
Using the Support Media
118
HP-UX Recovery Kernel
118
Support Media Boot
118
Support Media Main/Utilities Menus
119
6 Replaceable Parts
121
External HP-PB I/O Card Cage Replaceable Parts
125
Power Cords
130
7 Removal and Replacement Procedures
137
Preparing the SPU
137
Tools Required
137
Front Bezel
138
Top Cap, Sides, and Rear Bezels
139
Top Cap
139
Sides
139
Rear Bezels
139
Processor Card
139
Front Processor Card
140
Back Processor Card
142
Power Monitor Card
144
Memory Simms
144
HP 9000/K100 SIMM Removal
145
HP 9000/K100 SIMM Replacement
145
HP 3000/939KS/959KS/969KS/979KS and HP 9000/K2X0/K4X0/Kx70 SIMM Removal
145
HP 3000/939KS/959KS/969KS/979KS and HP 9000/K2X0/K4X0/Kx70 SIMM Replacement
147
LCD Display
147
Internal Peripheral Bay
148
Upper Peripherals
149
Lower Peripherals
152
Key Switch
153
Core I/O Card
154
Internal Modem
156
Audio Card (HP VISUALIZE K260/K450/K460 Workstations)
157
HP-HSC Card (HP9000 Only)
158
HP-HSC Expansion I/O Card
159
Dual Bus 4-Slot HSC Expansion I/O Card (K570/K580 Only)
161
HP-HSC I/O Card
162
HP-PB I/O Card
163
Power Supply (All Models Except HP3000/979KS, HP9000/K250/K260/K450/460 and HP VISUALIZE Workstation Models)
164
Power Supply (HP3000/979KS, Hp9000/Kx50/Kx60/Kx70/Kx80, and HP VISUALIZE Workstation Models)
165
Power Supply Fan Assembly
167
Fan Tray
168
System Board
169
Hp 9000/K100
169
HP 3000/9X9Ks and HP 9000/K2X0/K4X0/Kx70
171
HP-PB I/O Card Cage and Card Cage Power Supply (HP3000 969/979/989 and HP9000 K3Xx/K4Xx/K5Xx)
175
I/O Card Removal
175
HP-PB I/O Card Cage Removal
176
Power Supply Removal
177
SPCM Card Removal
177
HP-PB Card Cage Backplane Removal
178
Rack-Mount Cabinet Procedures
179
Cabinet Removal and Replacement Procedures
182
Rear Door
182
Top Cap
182
Side Cover
182
Forehead Assembly
183
Base Cover
183
Rear Door Hinge
184
Rail Assembly
184
Fan Assembly
184
Fan
185
Pdu
186
Cabinet Leveler or Caster
187
Magnetic Door Catch
187
Door Bumper
188
8 SCSI Peripherals and I/O Information
189
Introduction
189
Configuration
190
SCSI Cables
191
Cable Characteristics
191
Voltages / Current
191
Termination/Term Power
194
Termination Characteristics and Power
194
Normal Operation
194
Common Problems
195
Cable and Terminator Part Numbers
195
Status Returns
198
Internal Peripherals
205
HP A3629A SCSI Disk Drive
206
Specifications
206
Jumpering
207
Preventative Maintenance
210
Troubleshooting
210
Exchange Part Number
210
Diagnostics
210
HP A3353A SCSI Disk Drive (Source 1)
211
Specifications
211
Jumpering
212
Preventative Maintenance
214
Troubleshooting
214
Exchange Part Number
214
Diagnostics
214
HP A3353A SCSI Disk Drive (Source 2)
215
Specifications
215
Jumpering
216
Preventative Maintenance
219
Troubleshooting
219
Exchange Part Number
219
Diagnostics
219
HP C3145A SCSI Disk Drive
220
Specifications
220
Jumpering
221
Preventative Maintenance
223
Troubleshooting
223
Front Panel LED Indicator
223
Exchange Part Number
223
Diagnostics
223
HP A3351A SCSI Disk Drive (Source 1)
224
Specifications
224
Jumpering
225
Preventive Maintenance
227
Troubleshooting
227
Exchange Part Number
227
Diagnostics
227
HP A3351A SCSI Disk Drve (Source 2)
228
Specifications
228
Jumpers
229
Termpwr
229
Active Termination
229
Scsi ID
230
Spindle Synchronization
230
Write Protection
231
Delayed Spin-Up
231
Remote Busy and Fault Leds
231
Troubleshooting
232
Exchange Part Number
232
Diagnostics
232
HP A3058A SCSI Disk Drive (Source 1)
233
Specifications
234
Jumpering
235
Preventative Maintenance
238
Troubleshooting
238
Exchange Part Number
238
Disk Diagnostics
238
HP A3058A SCSI Disk Drive (Source 2)
239
Specifications
240
Jumpering
241
Preventative Maintenance
242
Troubleshooting
243
Exchange Part Number
243
Diagnostics
243
HP A3350A SCSI Disk Drive
244
Specifications
244
Jumpering
245
Jumper Descriptions
247
Preventive Maintenance
249
Troubleshooting
249
Exchange Part Number
249
Diagnostics
249
HP C2478SZ (C1504B) DDS Tape Drives
250
Specifications
250
Jumpering
251
Configuration Switches
252
Preventative Maintenance
252
Cleaning
252
Head Cleaning Procedure
253
Firmware Updates
253
Troubleshooting
254
Front Panel Status Display
254
Forced Eject
255
Triggering a Forced Eject
256
Forced Eject Action
256
Consequences of a Forced Eject
256
Manual Cartridge Removal
256
Alternate Method
257
Exchange Part Number
258
Diagnostics
258
HP A3183A DDS-2 Tape Drive
259
Specifications
259
Jumpering
260
Configuration Switches
261
Preventative Maintenance
261
Head Cleaning Procedure
262
Firmware Updates
262
Troubleshooting
263
Front Panel Status Display
263
Forced Eject
264
Triggering a Forced Eject
264
Forced Eject Action
265
Consequences of a Forced Eject
265
Manual Cartridge Removal
265
Alternate Method
266
Exchange Part Number
266
Diagnostics
266
HP A3024A 8 MM Tape Drive
267
Specifications
267
Jumpering
268
Preventative Maintenance
269
Tape Drive Cleaning
269
Firmware Updating
269
Troubleshooting
270
Drive Status Light
270
Drive Logs
271
Exchange Part Number
271
Diagnostics
271
HP A3542A DDS-3 Tape Drive
272
Specifications
272
Setting the SCSI ID
273
Configuration Switches
274
Preventative Maintenance
275
Head Cleaning Procedure
275
Firmware Updates
275
Firmware Upgrade Tape Procedure
275
Firmware Upgrade Failures
276
Troubleshooting
276
Front Panel Status Display
276
Forced Eject
277
Triggering a Forced Eject
277
Forced Eject Action
278
Consequences of a Forced Eject
278
Manual Cartridge Removal
278
Alternate Method
279
Exchange Part Number
279
Diagnostics
280
HP A3086A CD-ROM Drive
281
Specifications
282
Front Panel
283
Jumpering
284
Preventative Maintenance
285
Troubleshooting
285
Drive Status Light
285
Internal Drive Logs
285
Exchange Part Number
285
Diagnostics
285
Parts and Accessories
285
HP A3184A CD-ROM Drive
286
Specifications
287
Front Panel
287
Jumpering
288
Preventative Maintenance
288
Troubleshooting
288
Drive Status Light
288
Internal Drive Logs
289
Exchange Part Number
289
Diagnostics
289
HP A3416A CD-ROM Drive
290
Specifications
290
Front Panel
291
CD-ROM Front Panel Features
291
Jumpering
292
CD Loading Procedures
293
Preventative Maintenance
297
Troubleshooting
297
Drive Status Light
297
Internal Drive Logs
297
Exchange Part Number
297
Diagnostics
298
HP A3715A CD-ROM Drive
299
Specifications
299
Front Panel
299
Jumpering
300
Preventative Maintenance
301
Troubleshooting
301
Drive Status Light
301
Internal Drive Logs
301
Replacement Part Number
301
Diagnostics
301
System Specifications
303
Support Information
307
HP 9X9Ks Block Diagram
308
HP K100 Block Diagram
309
HP K2X0/K4X0 Block Diagram
310
Kx70/Kx80 Block Diagram
311
Access Port Commands
312
ISL Commands
313
PDC Menus and Commands
314
Main Menu
314
Configuration Menu
315
Information Menu
315
Service Menu
316
PDC Update Procedures
317
Current Version Verification
318
With On-Line Diagnostics
318
With Boot Console Handler (BCH
318
PDC Distribution
320
HP Electronic Support Center (HPESC) Access
320
Creating the Firmware Update Tape
323
Firmware Update Procedure
324
Memory Configuration Guidelines
327
Memory Configuration and SIMM Installation
327
Before You Begin
327
Configuring Memory for Optimum Performance
328
Memory Optimization Procedure for Single Memory Extenders - Overview
330
Procedure for Single Memory Extenders - Detailed
331
Verifying Memory
332
Memory Optimization Procedure for Dual Memory Extenders - Overview
334
Procedure for Dual Memory Extenders - Detailed
335
If You Still Get Warning Messages
338
500 D - New System Features and Configuration Issues
343
Hardware Features
343
Processor Speed
343
UPS Power Supply
343
The 5.5Kva Power Trust UPS Is Supported for Kx80 Systems
343
HP-PB Slot Expansion
343
Hversion Numbers
343
Firmware Differences
344
Expanded Chiprevision Information
344
Configuration Issues
344
Memory for Hp9000/Kx70/Kx80 Servers
344
LASI Lan on Hp9000/Kx80 Servers
345
External HP-PB I/O Card Configuration
345
Configuring the HP-PB I/O Card Cage for 9X9Ks/K-Class System Performance
345
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HP 9000 K-Class Site Preparation And Requirements Manual (82 pages)
Enterprise Servers
Brand:
HP
| Category:
Server
| Size: 0.86 MB
Table of Contents
Site Preparation
1
Preface
4
Table of Contents
5
Chapter 1 - Introduction
11
How to Use this Manual
11
Hewlett-Packard Service Organization
12
Sales Representative
12
Customer Engineer (CE)
12
Applications Engineer (AE)
12
Table 1-1. Site Preparation Technical Tasks
13
Hewlett-Packard Site Preparation Services
14
Site Planning Visit
14
Site Verification Visit
14
Third Party Service
14
Customer Responsibilities
15
Local Codes
16
Data Communications Equipment
16
Selection of Site Personnel
17
Site Coordinator
17
Principal Operator
17
Site Planning Team
18
Chapter 2 - Site Preparation Guidelines
19
Site Preparation Guidelines
19
Site Planning Time Table
19
Preparing for Installation
20
Computer Site Safety Considerations
20
Fire Safety
20
Emergency Power Shut off
20
Floor Plan
21
Computer Room Construction
22
Power Requirements
24
Table 2-2. Power Requirements
24
Line Voltage
25
Powertrust UPS Power Requirements
25
Dedicated Circuits
26
Frequency
26
Safety and Dedicated Grounds
26
Receptacles
27
Power Line Transients and Noise
27
Sources of Electrical Interference
28
Convenience Wall Outlets
28
Lightning
28
Vibration
28
Electromagnetic Interference
29
Environmental Considerations
29
Flammable Materials
29
Airborne Contaminants
29
Temperature and Humidity
29
Electrostatic Discharge
30
Miscellaneous Requirements
31
Computer Supplies
31
Media Storage
31
Protection of Valuable Records
32
Telephone
32
Chapter 3 - Receiving the Computer System
33
Equipment Arrivals
33
Checking for Shipping Shortage and Damage
33
Unpacking the Cartons
34
Appendix A - Site Preparation Kit
35
Pre-Installation Worksheet
35
Table A-3. Pre-Installation Activities
35
Table A-4. Shipment Schedule
36
Space Planning Kit
37
Figure A-1. Space Planning Grid Sheet
38
Figure A-2. System Cutouts
39
Tables and Worksheets
40
Table A-5. Worksheet for Power Requirement Calculations
40
Table A-7. System Heat Dissipation Worksheet
42
Appendix B - Specifications
43
Introduction
43
SPU Configurations
43
Regulatory Standards
44
Specifications
45
Table B-9. Environmental Specifications
45
Table B-10. Electrical Specifications
47
Table B-11. DC Voltage Specifications
48
Table B-12. Electromagnetic and Electrostatic Specifications
49
Table B-13. SPU Physical Specifications
50
Configurations
51
Table B-14 . HP 3000 - 939KS, 959KS, 929KS, 969Ks/X00, & 969Ks/X20
51
Table B-15 . HP 9000 - K100, K200, K400, K210, K410, K220, & K420
52
Table B-16 . HP 9000 - K250, K260, K450, & K460 and
52
Cabinet Specifications
53
Powertrust UPS Specifications
55
Table B-20. Powertrust UPS Model Listing
55
Table B-21. A2941A Powertrust UPS Specifications
56
Table B-22. A2994A Powertrust UPS Specifications
58
Table B-23. A2996A Powertrust UPS Specifications
60
Table B-24. A2997A Powertrust UPS Specifications
63
Table B-25. A2998A Powertrust UPS Specifications
66
Appendix C- Enterprise Parallel Server Considerations
71
Introduction
71
System Application Summary
71
Enterprise Parallel Server Configurations
72
Model EPS 22 Configuration
72
Model EPS 30 Configuration
72
Node Upgrade
73
Space Planning
74
Figure C-3. Space Planning Grid
75
Figure C-4. K-Class Equipment Profiles
76
Figure C-5. T-Class Equipment Profiles
77
Supported Configurations
78
Enterprise Parallel Server Configuration Worksheets
79
Table C-26. Worksheet for Power Requirement Calculations
79
Table C-28. Heat Dissipation (Miscellaneous) Worksheet
81
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