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NEC NS170 User Manual

NEC NS170 User Manual

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Summary of Contents for NEC NS170

  • Page 1 NAS Server NS170 User Guide...
  • Page 3 The NEC Computers International product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each product is dependent upon factors such as system configuration, customer data, and operator control.

  • Page 5: Table Of Contents

    NS170 User Guide - Table of Contents Table of Contents Using This Guide _______________________________________________________ ix Text Conventions ____________________________________________________x Related Documents __________________________________________________ xi Safety Notices _____________________________________________________ xii Care and Handling _________________________________________________ xiv 1. Server General Description ____________________________________________ 1-1 Server Overview ___________________________________________________ 1-2...
  • Page 6 NS170 User Guide - Table of Contents 3. Configuring Your Server ______________________________________________ 3-1 Overview _________________________________________________________ 3-2 BIOS Redirection Console ___________________________________________ 3-3 Definition ______________________________________________________ 3-3 Requirements ___________________________________________________ 3-3 HyperTerminal Configuration ______________________________________ 3-4 BIOS Setup Utility ________________________________________________ 3-11 Using the BIOS Setup Utility ______________________________________ 3-11...
  • Page 7 NS170 User Guide - Table of Contents Expansion File Device Bay _________________________________________ 4-16 Installing a File Device __________________________________________ 4-16 Removing a File Device __________________________________________ 4-20 Installing or Removing 3.5-inch Hard Disk Drives _______________________ 4-21 Installing a 3.5-inch Hard Disk Drive _______________________________ 4-22 Removing a 3.5-inch Hard Disk Drive ______________________________ 4-26...
  • Page 8 NS170 User Guide - Table of Contents Problems and Suggestions ___________________________________________ 5-8 Problems with NS170 ____________________________________________ 5-9 Collecting Event Log ___________________________________________ 5-12 Collect Configuration Information _________________________________ 5-13 Collecting Dr. Watson Diagnostic Information _______________________ 5-13 Memory Dump ________________________________________________ 5-13 If You Need Assistance ____________________________________________ 5-14...

  • Page 9: Using This Guide

    Using This Guide Welcome to the NAS Server NS170 User Guide. This user’s guide provides a quick ref- erence to information about your server. Its goal is to familiarize you with your server and the tasks necessary for system configuring and upgrading.

  • Page 10: Text Conventions

    NS170 User Guide - Using This Guide Text Conventions This guide uses the following text conventions: Warning Warnings alert you to situations that could result in serious per- sonal injury or loss of life. Caution Cautions indicate situations that can damage the system hard- ware or software.

  • Page 11: Related Documents

    NS170 User Guide - Using This Guide Related Documents In addition to this guide, the following system documentation may be included with your system either as electronic files or as paper copy shipped with your server. System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.

  • Page 12: Safety Notices

    NS170 User Guide - Using This Guide Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards.
  • Page 13 NS170 User Guide - Using This Guide Safety Notices for Users Outside the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically-compatible circuits to the external ports.

  • Page 14: Care And Handling

    NS170 User Guide - Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it.

  • Page 15: Server General Description

    Server General Description Server Overview Server Chassis Standard Features Optional Features Rack Version 1 0 0 S y s t e m O v e r v i e w...

  • Page 16: Server Overview

    These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e-mail, web access, web site server, etc. The NAS Server NS170 is housed and available as a tower-based system. As application requirements increase, you can expand your server with an additional memory, add-in boards and peripheral devices;...

  • Page 17: Server Chassis

    NS170 User Guide - Server General Description Server Chassis Front View Figure 1 - 2 : NS170 Front View 1 - 3...
  • Page 18 NS170 User Guide - Server General Description File bay The file bay contains both a 5.25-inch device bay and a 3.5-inch device bay. Optical drive Each drive is equipped with the following: - Tray eject button to eject the tray...

  • Page 19: Rear View

    NS170 User Guide - Server General Description Rear View Figure 1 - 3 : NS170 Rear View 1 - 5...
  • Page 20 NS170 User Guide - Server General Description AC power connector Connect the power cord to this socket. Thumb screws Secure the right side cover Cable tie Used to bundle the peripheral device cables (mouse and keyboard) Cabinet lock Installing a theft prevention device protects the internal components from being stolen.
  • Page 21 NS170 User Guide - Server General Description RJ45 Leds Table 1 - 1: RJ45 Leds Activity Speed Led A Activity Led B Activity Lights ON (green) ON (green) when active 1000 ON (orange) Figure 1 - 4 : RJ45 Leds...

  • Page 22: Internal View

    NS170 User Guide - Server General Description Internal View Figure 1 - 5 : NS170 Internal View Power supply Processor cooling heatsink (mounted on the processor) DIMMs CD-ROM drive File bay An optical drive and a floppy disk drive are installed. The standard device bay can include a maximum of two 5.25-inch devices and two 3.5-inch device...

  • Page 23: Motherboard

    NS170 User Guide - Server General Description Motherboard 5-#4 5-#3 5-#2 5-#1 17-#1 17-#2 17-#3 17-#4 17-#5 15-#1 15-#2 Figure 1 - 6 : NS170 Motherboard Heat sink fan connector Rear cooling fan connector Processor socket Power connectors DIMM sockets...
  • Page 24 NS170 User Guide - Server General Description Ultra ATA100 connector (secondary, for tape drive if any) Serial ATA connectors USB connector (not used) PCI board slots Slots 17 - #1 and #2: 64-bit/66 MHz, PCI, 3.3V Slots17 - #3 to #5: 32-bit/33 MHz, PCI, 5.0V...

  • Page 25: Standard Features

    NS170 User Guide - Server General Description Standard Features High performance Expandability Intel® Pentium® 4 Processor Five integrated I/O expansion PCI slots (two 64-bit/ 66 MHz) High-speed 1000BASE-T/100BASE-TX/10BASE-T Large memory of up to 4GB (four 1GB interface (1Gbps/100Mbps/10Mbps DIMMs) supported)

  • Page 26: Remote Power-On Feature

    Check the user account when entering the BIOS setup utility or booting the system. NEC ESMPRO The NEC ESMPRO is a server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the NEC Express server.

  • Page 27: Power Supply

    NS170 User Guide - Server General Description Power Supply The server contains one auto-sensing 300-watt power supply at an operating frequency of 50/60 Hz. The power supply is designed to comply with existing emission standards and provide sufficient power for a fully loaded system configuration.

  • Page 28: Optional Features

    NS170 User Guide - Server General Description Optional Features You will find hereafter information about the optional components that may be installed in your system. With Enhanced Cage Three 5.25-inch file bays for installing the standard 3.5-inch floppy disk drive in a converter (supports 720 KB and 1.44 MB floppy disk media) and optional file...

  • Page 29: Rack Version

    NS170 User Guide - Server General Description Rack Version This section applies only to the rack version of your server. Specifications The rack version of your system features an Intel Pentium 4 Northwood processor of a minimum of 2.8 GHz.
  • Page 30 NS170 User Guide - Server General Description 3. Open the Front Bezel pulling on the handle and remove the tabs (A) from the frame as shown on the picture. Figure 1 - 8 : Removing the Front Bezel Your server is now ready to be upgraded.

  • Page 31: Installing The Rack Front Bezel

    NS170 User Guide - Server General Description Installing the Rack Front Bezel Caution Observe the safety precautions 1. Position the Front Bezel as shown on the pictures. The tabs (A) should click into their respective slots. Figure 1 - 9 : Positioning the Front Bezel 2.

  • Page 33: Setting Up Your Server

    Setting Up Your Server Overview Selecting a Site Unpacking the Server Making Connections Connecting the Power Cord Using the Server...

  • Page 34: Overview

    NS170 User Guide - Setting Up Your Server Overview This chapter describes how to select a site, unpack the server, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter.

  • Page 35: Selecting A Site

    NS170 User Guide - Setting Up Your Server Selecting a Site The server operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 6-15R outlet for 200-240 VAC.

  • Page 36: Unpacking The Server

    NS170 User Guide - Setting Up Your Server Unpacking the Server When you receive your server, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.

  • Page 37: Making Connections

    NS170 User Guide - Setting Up Your Server Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Caution Damage to the system may result if the keyboard/ mouse cable is inserted or removed when power is applied to the system.

  • Page 38: Connecting The Power Cord

    NS170 User Guide - Setting Up Your Server Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC, or CEE7, or UK outlet for 200-240 VAC.

  • Page 39: Using The Server

    NS170 User Guide - Setting Up Your Server Using the Server The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown.

  • Page 40: Powering On Your Server

    NS170 User Guide - Setting Up Your Server Powering On Your Server Caution If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered.

  • Page 41: Powering Off Your Server

    NS170 User Guide - Setting Up Your Server Note: For error messages that appear on the display unit, refer to subsection POST Error Codes and Messages in Chapter 5 of this Guide. Caution Always allow POST to complete before powering down your server.

  • Page 43: Configuring Your Server

    Configuring Your Server Overview BIOS Redirection Console BIOS Setup Utility SCSISelect Utility RAID Configuration Utility Configuring MotherBoard Jumpers...

  • Page 44: Overview

    NS170 User Guide - Configuring Your Server Overview Configuration and setup utilities are used to change your server configuration. You can configure your server, as well as option boards you may add to your server, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.

  • Page 45: Bios Redirection Console

    A NULL MODEM serial cable is required to connect your NS170 to a client through its serial port. Use COM1 located on the rear panel to connect your client to the NEC Storage NS170. Figure 3 - 1 : COM1 on the NS170 Rear Panel...

  • Page 46: Hyperterminal Configuration

    NS170 User Guide - Configuring Your Server HyperTerminal Configuration To configure HyperTerminal: 1. In Programs/Accessories/Communications launch HyperTerminal. After a few seconds, the Connection Description dialog box opens. 2. In the Connection Description dialog box, type the name of the connection, NS 170 for example.
  • Page 47 NS170 User Guide - Configuring Your Server 3. Choose an icon for the connection then click [OK]. The Connect To dialog box opens. 4. Select the COM port used on your second machine, for example COM1. 5. Click [OK]. The COM1 Properties dialog box opens.
  • Page 48 6. To configure the connection, enter the following parameters: - Bits per second: 19200 - Flow control: Xon/Xoff. Note: When you modify your serial connection speed, setup the speed in the BIOS of the NS170 then modify it in the HyperTerminal connection. 3 - 6...
  • Page 49 NS170 User Guide - Configuring Your Server 7. Click [OK]. The NS170 HyperTerminal windows opens. 8. In the menu click File. The pull-down File menu unrolls. 3 - 7...
  • Page 50 NS170 User Guide - Configuring Your Server 9. Click Properties. The NS170 Properties dialog box opens. 10. Click the Settings tab. The Settings tab opens. 3 - 8...
  • Page 51 NS170 User Guide - Configuring Your Server 11. Set up as following: - Function, arrow, and ctrl keys act as: Windows Key - Emulation: ANSI 3 - 9...
  • Page 52 13. In the ASCII Receiving area unmark "Wrap lines that exceed terminal width" then click [OK]. The ASCII Setup dialog box closes. 14. In the NS170 Properties dialog box click [OK]. The NS170 Properties dialog box closes. 15. Click [OK].

  • Page 53: Bios Setup Utility

    NS170 User Guide - Configuring Your Server BIOS Setup Utility The BIOS Setup Utility is used to change server configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run.

  • Page 54: Bios Setup Configuration Settings

    NS170 User Guide - Configuring Your Server BIOS Setup Configuration Settings The BIOS Setup Configuration tables show the default settings for the BIOS Setup Utility and provide a place for you to record any changes you make to these settings.
  • Page 55 NS170 User Guide - Configuring Your Server Table 3 - 4: Primary And Secondary Master And Slave IDE Submenus Feature Choices or Description Your Setting Display Only Type Auto Select Auto if a device is Not Installed attached to the IDE channel.
  • Page 56 NS170 User Guide - Configuring Your Server Table 3 - 5: Processor Settings Submenu Feature Choices or Description Your Setting Display Only Processor Retest If Yes is selected, the BIOS will clear historical processor status and retest the processor on next boot.

  • Page 57: Advanced Menu And Submenus

    NS170 User Guide - Configuring Your Server Advanced Menu and Submenus Table 3 - 6: Advanced Menu Feature Choices or Description Your Setting Display Only Memory Select submenu Configuration PCI Configuration Select submenu Peripheral Select submenu Configuration Advanced Chipset Select submenu...
  • Page 58 NS170 User Guide - Configuring Your Server Table 3 - 8: PCI Configuration Submenu Feature Choices or Description Your Setting Display Only PCI Device, Select submenu Embedded device PCI Device, Select submenu Embedded device PCI Slot 1 Option Disabled Initialises device expansion Enabled ROM;...
  • Page 59 NS170 User Guide - Configuring Your Server Table 3 - 11: Peripheral Configuration Submenu (Continued) Feature Choices or Description Your Setting Display Only Interrupt IRQ3 Set the interrupt for serial port A IRQ4 Serial port B Disabled Only if serial port B present, Enabled grayed otherwise.

  • Page 60: Security Menu

    NS170 User Guide - Configuring Your Server Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Table 3 - 14: Security Menu Feature Choices or Description Your Setting Display Only...

  • Page 61: Server Menu And Submenus

    NS170 User Guide - Configuring Your Server Server Menu and Submenus Table 3 - 15: Server Menu Feature Choices or Description Your Setting Display Only System Select Submenu Management Console Redirection Select Submenu Assert NMI on Disabled Sets support of PCI bus system...
  • Page 62 NS170 User Guide - Configuring Your Server Table 3 - 17: Console Redirection Submenu (Continued) Feature Choices or Description Your Setting Display Only Baud Rate 9600 Selects a baud rate for 19.2K communications with the 38.4K connected HW console. 57.6K 115.2K...

  • Page 63: Boot Menu

    NS170 User Guide - Configuring Your Server Boot Menu Table 3 - 18: Boot Menu Feature Description CD-ROM Drive Keys used to view or configure devices: +Removable <Enter> expand or collapses devices with a + or - in front Devices <Ctrl+Enter>...

  • Page 64: Exit Menu

    NS170 User Guide - Configuring Your Server Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.

  • Page 65: Scsiselect Utility

    NS170 User Guide - Configuring Your Server SCSISelect Utility The SCSISelect Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system. This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk.

  • Page 66: Adaptec Scsi Utility Configuration Settings

    NS170 User Guide - Configuring Your Server Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Table 3 - 21: Active Keys Action Arrows Up and down arrows move from one parameter to another within a screen.

  • Page 67: Scsi Disk Utilities

    NS170 User Guide - Configuring Your Server Table 3 - 22: SCSISelect Utility Setup Configurations (Continued) OPTION RECOMMENDED SETTING OR YOUR DISPLAY ONLY CONFIGURATION Support Removable Disks 1, 2 Disabled Under Int13 as Fixed Disks BIOS Support for Bootable Enabled CDROM No effect if BIOS is disabled.

  • Page 68: Exiting Adaptec Scsi Utility

    NS170 User Guide - Configuring Your Server The following submenu is displayed. SCSI ID#4: xxxxxxxxx Firmware: xxxx xxx Capacity: xxGB Format Verify Disk Me- The following table lists submenu items and descriptions.: Table 3 - 23: Submenu Items Submenu item...

  • Page 69: Raid Configuration Utility

    NS170 User Guide - Configuring Your Server RAID Configuration Utility Your server includes the serial ATA RAID controller by supporting the RAID levels 0 and 1. The Array Configuration Utility (ACU) that is an embedded BIOS utility is used to create, configure, and manage arrays.

  • Page 70: Running The Array Configuration Utility (Acu)

    NS170 User Guide - Configuring Your Server Running the Array Configuration Utility (ACU) To run ARCU, press Ctrl+A when prompted by the following message during the system startup: Press <Ctrl><A> for Adaptec RAID Configuration Utility The ARCU menu appears, presenting these options:...

  • Page 71: Using The Array Configuration Utility

    NS170 User Guide - Configuring Your Server Using the Array Configuration Utility The Array Configuration Utility (ACU) enables you to create, manage, and delete arrays from the controller’s BIOS, and initialize drives. Managing Arrays Use the Manage Arrays option to view array properties and members, and delete arrays.

  • Page 72: Deleting Arrays

    NS170 User Guide - Configuring Your Server Deleting Arrays Caution Back up the data on an array before you delete it. Otherwise, all data on the array is lost. Deleted arrays cannot be restored. To delete an existing array: 1. Turn on your server and press Ctrl + A when prompted to access the ARCU.

  • Page 73: Assigning Array Properties

    NS170 User Guide - Configuring Your Server 3. Select the disks for the new array and press Insert. To deselect any disk, highlight the disk and press Delete. 4. Press Enter when both disks for the new array are selected. The Array Properties menu displays.
  • Page 74 3. For RAID0, select the desired stripe size. Available stripe sizes are 16, 32, and 64 KB (default). Note: NEC recommends that you do not change the default. 4. Create RAID via allows you to select between the creation methods for RAID0 and RAID1.
  • Page 75 NS170 User Guide - Configuring Your Server Caution Do not interrupt the creation of a RAID 0 using the Migrate option. Doing so would make the server unable to restart, and there would be no way to recover the data that was on the source drive.

  • Page 76: Initializing Disk Drives

    NS170 User Guide - Configuring Your Server Initializing Disk Drives If an installed disk does not appear in the disk selection list for creating a new array or if it appears grayed out, you may have to initialize it before you can use it as part of an array.

  • Page 77: Using The Disk Utilities

    NS170 User Guide - Configuring Your Server Using the Disk Utilities The Disk Utilities enable you to format or verify the media of your Serial ATA hard disks. To access the disk utilities: 1. Turn on your server and press Ctrl + A when prompted to access the ACU.
  • Page 78 NS170 User Guide - Configuring Your Server Format Disk: Simulates a low-level format of the hard drive by writing zeros to the entire disk. Serial ATA drives are low-level formatted at the factory and do not need to be low-level formatted again.

  • Page 79: Configuring Motherboard Jumpers

    NS170 User Guide - Configuring Your Server Configuring MotherBoard Jumpers Caution Clearing the CMOS data resumes the factory-set configura- tion data. Do not change any other switch settings. Any change may cause the server to fail or malfunction. Warning Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual.
  • Page 80 NS170 User Guide - Configuring Your Server 4. Install the jumper on position 1 - 2 (CMOS clear) of the jumper block. A = Hold B = Clear Figure 3 - 2 : Configuring Motherboard Jumper 5. After three seconds, reinstall the jumper.

  • Page 81: Upgrading Your Server

    Upgrading Your Server General Information Static Precautions Equipment Log Tools Recommended for Upgrading Your Server Preparing Your Server for Upgrade Removing or Installing the Right Side Door Removing and Replacing the Front Panel File Device Expansion File Device Bay Installing or Removing 3.5-inch Hard Disk Drives Installing or Removing Random Access Memory Installing and Removing a PCI Board Replacing the Battery...

  • Page 82: General Information

    NS170 User Guide - Upgrading Your Server General Information Warning The DC push-button on/off switch on the front panel does not turn off completely the system AC power. Also, +5vdc is present on the system boardwhenever the AC power cord is connected between the system and an AC outlet.

  • Page 83: Equipment Log

    NS170 User Guide - Upgrading Your Server Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system. You will need this information when configuring your system.

  • Page 84: Removing Or Installing The Right Side Door

    NS170 User Guide - Upgrading Your Server Removing or Installing the Right Side Door The right side door, also known as side cover, provides access to the disk drive bays, to the motherboard and to the 5.25 and 3.5-inch bays.
  • Page 85 NS170 User Guide - Upgrading Your Server 4. Remove the two thumb screws located on the back of your system. Figure 4 - 2 : Removing the Thumb Screws 5. Carefully slide the cover about two centimetres towards the back of the unit.

  • Page 86: Replacing The Right Side Door

    NS170 User Guide - Upgrading Your Server Replacing the Right Side Door Avoid damaging your system: before replacing the cover, make sure no cables or other devices protrude from the chassis. Note: If you have previously removed the front panel, be sure to fasten it securely to the chassis before restoring the cover.
  • Page 87 NS170 User Guide - Upgrading Your Server corresponding slots. You may find this procedure easier to follow if you lay the unit on the left side. 3. Make sure the cover is properly inserted; the cover, the chassis and the front panel should fit squarely together.

  • Page 88: Removing And Replacing The Front Panel

    NS170 User Guide - Upgrading Your Server Removing and Replacing the Front Panel The front panel must be removed to install or remove the hard disk drive and 5.25-inch device. Removing the Front Panel 1. Remove the right side door. See “Removing or Installing the Right Side Door”...

  • Page 89: Replacing The Front Panel

    NS170 User Guide - Upgrading Your Server 4. Once the right side is free, pivot the front panel toward you until it is totally released. Be careful not to damage the switches and LEDs board when pulling. Figure 4 - 7 : Releasing the Right Tabs Replacing the Front Panel 1.
  • Page 90 NS170 User Guide - Upgrading Your Server 2. Gently press on the left side of the front panel until the 3 remaining tabs are securely inserted into their slots. Figure 4 - 9 : Installing the Front Panel 3. Replace the right side door. See “Removing or Installing the Right Side Door”...

  • Page 91: File Device

    NS170 User Guide - Upgrading Your Server File Device The server has two slots on which backup devices including CD-RW, DVD-ROM and magnetic tape drives are installed (the normally equipped CD-ROM drive occupies another slot). Install devices in the 5.25-inch device bay (A), also called standard cage, below the CD-ROM drive (B).

  • Page 92: Installing A File Device

    NS170 User Guide - Upgrading Your Server Installing a file device 1. Provide the proper setting for the device. Refer to table “IDE Device Configuration” on page 50. See the table below for the settings of the devices which can be installed in the device bay.
  • Page 93 NS170 User Guide - Upgrading Your Server 6. Place the file bay on a flat and rigid table carefully. 7. Push the tabs on both sides of the dummy cover (A) to remove the cover. Note: Save the removed dummy cover carefully.
  • Page 94 NS170 User Guide - Upgrading Your Server 9. Insert a file device into the file bay. Figure 4 - 15 : Inserting a File Device 10. Align the screw holes on the device with those on the file bay and secure the device by using the four screws provided with the device.

  • Page 95: Removing A File Device

    NS170 User Guide - Upgrading Your Server 11. Insert the file bay into the server and push it until a click occurs to lock it. Figure 4 - 17 : Pushing the File Bay 12. Connect the interface and power cables to the 5.25-inch device installed from one side of the server.

  • Page 96: Expansion File Device Bay

    NS170 User Guide - Upgrading Your Server Expansion File Device Bay The optional expansion file device bay includes three 5.25-inch single-height devices and one slim CD-ROM drive. Note: An optional 5.25-inch to 3.5-inch converter can be used to insert a 3.5-inch floppy disk drive.
  • Page 97 NS170 User Guide - Upgrading Your Server 3. Pull the floppy disk drive out of the standard file bay. Save the standard file bay for future use. 4. Remove two screws on both sides of the expansion file bay. 5. Pull the floppy disk drive carrier out of the expansion file bay.Place the floppy disk drive into the floppy disk drive carrier.
  • Page 98 NS170 User Guide - Upgrading Your Server 8. Fix the floppy disk drive with two of the three screws removed in Step 2. 9. Slide the floppy disk drive carrier into the expansion file bay. 10. Secure the floppy disk drive to the expansion file bay with the screws previously removed in Step 4.
  • Page 99 NS170 User Guide - Upgrading Your Server 12. Insert the file bay into the server then push the file bay until a click occurs. The file bay is locked. Note: If the expansion file bay cannot be inserted completely, pull the file bay up while inserting the bay into the server chassis.

  • Page 100: Removing A File Device

    NS170 User Guide - Upgrading Your Server 13. Connect the interface and power cables to the 5.25-inch device installed from one side of the server. See “Cabling the Devices” on page 42 Caution The power relay cable is connected to the power connector of the slim CD-ROM drive.

  • Page 101: Installing Or Removing 3.5-Inch Hard Disk Drives

    NS170 User Guide - Upgrading Your Server Installing or Removing 3.5-inch Hard Disk Drives The server may contain up to four hard disk drives. Caution Your server does not support mixing SCSI and Serial ATA hard disk drives. A = First hard disk drive...

  • Page 102: Installing A 3.5-Inch Hard Disk Drive

    NS170 User Guide - Upgrading Your Server Installing a 3.5-inch Hard Disk Drive Follow the procedure as described below to install 3.5-inch hard disk drives. 1. Configure the operation mode of hard disks according to the manual supplied with the hard disk.
  • Page 103 NS170 User Guide - Upgrading Your Server 6. Disconnect the cooling fan cables on hard disk bay from the cooling fan cable connectors (A) on the mother board. Figure 4 - 20 : Cooling Fan Cable Connectors 7. Loosen the screw (A) securing the hard disk bay.
  • Page 104 NS170 User Guide - Upgrading Your Server 8. Remove three screws (B) on the front panel securing the hard disk bay. Only loosen the screws. They may not be removed. 9. Slide the hard disk bay backwards, and set it aside.
  • Page 105 NS170 User Guide - Upgrading Your Server 12. Insert the claws of the hard disk bay into the hooks of the server (A) making the hard disk bay contact with the frame of the server. Figure 4 - 21 : Installing the Hard Disk Bay - 1...

  • Page 106: Removing A 3.5-Inch Hard Disk Drive

    NS170 User Guide - Upgrading Your Server 13. Slide the hard disk bay to the front of the server making sure the claws on the hard disk bay are inserted into the holes on the front of the server. 14. Install the screw removed in step 7 and tighten the three screws removed in step 8.

  • Page 107: Installing Or Removing Random Access Memory

    NS170 User Guide - Upgrading Your Server Installing or Removing Random Access Memory The DIMM (Dual Inline Memory Module) is installed in a DIMM socket on the motherboard installed in the server. The motherboard contains four sockets in which DIMMs are installed. A 256 MB DIMM is normally installed in DIMM #1 (A).

  • Page 108: Installing Dimms

    DIMM on a desk directly. See "Static Precautions" for details of the static electricity. Do not use any DIMM not approved by NEC. If an unap- proved third party's DIMM is installed in the server, not only the DIMM but also the server itself may be defected. You will be charged by any repair of a malfunction or defect caused by such a device within the warranty period.

  • Page 109: Removing Dimms

    Note: To remove the defected DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the deffected DIMM is installed. The server operates only when at least one DIMM is installed.

  • Page 110: Installing And Removing A Pci Board

    NS170 User Guide - Upgrading Your Server Installing and Removing a PCI Board The server is equipped with five slots for installing PCI boards. Caution Long-sized boards may be installed in slots #3 to #5 only. A = PCI slot #1...

  • Page 111: Raid Controller

    NS170 User Guide - Upgrading Your Server Table 4 - 4: Available Slots for PCI Boards PCI Slots Note 64-bit/ 66MHz 32-bit/ 33MHz Slot size Full-height Supported board type 3.3V Available board size Short Long Short Long SCSI Controller for disks...
  • Page 112 NS170 User Guide - Upgrading Your Server To indicate the global disk access status of drives connected to the RAID controller with the DISK ACCESS lamp on the front panel of the server, use the LED cable that comes with your server to connect the LED connector (A) on the motherboard and RAID controller.
  • Page 113 NS170 User Guide - Upgrading Your Server Figure 4 - 29 : Disk Array Controller A = Red pin B = Black pin Use an appropriate RAID configuration utility to configure the RAID. 4 - 33...

  • Page 114: Scsi Controller

    NS170 User Guide - Upgrading Your Server SCSI Controller Take the following into consideration either when installing an SCSI controller or when using SCSI hard disk drives as internal hard disk drives. Refer to the manual that comes with the SCSI controller for details.
  • Page 115 NS170 User Guide - Upgrading Your Server Figure 4 - 32 : SCSI Controller for Tapes A = Red pin Figure 4 - 33 : SCSI Controller for Disks External SCSI Connector Internal SCSI Connector Hard Disc Activity LED Connector...
  • Page 116 NS170 User Guide - Upgrading Your Server Figure 4 - 34 : LED Cable LED Cable end A goes to motherboard, red wire towards the inside of the motherboard. LED Cable end B goes to the SCSI controller with red wire on pin A in the picture below.

  • Page 117: Installing A Board Onto The Pci Board

    NS170 User Guide - Upgrading Your Server Installing a Board onto the PCI Board Install the board to be connected to the PCI board slot following the procedure described hereafter. Refer to the manual provided with the board. 1. Before the installation, set the switches and jumpers on the installed board appropriately referring to the manual provided with the board, if necessary.
  • Page 118 NS170 User Guide - Upgrading Your Server 6. Remove the additional slot cover at the same location (height) as the installation slot and save it carefully. Figure 4 - 35 : Removing the Slot Cover 7. Make the component side of the board face the bottom of the server, put the rear panel of the board on the frame spring securely, and push the board fully so that the board connection port is firmly connected to the slot.

  • Page 119: Setting After Installation

    NS170 User Guide - Upgrading Your Server 8. Install the PCI retention springs removed in step 5. Figure 4 - 37 : Installing the PCI Retention Springs 9. Push the tabs of the PCI board retention springs one by one to make them contact with the rear of the server.

  • Page 120: Removing A Board From The Pci Board

    NS170 User Guide - Upgrading Your Server Removing a Board from the PCI Board Remove the board connected to the PCI board slot in the following procedure. 1. Read section “Preparing Your Server for Upgrade” on page 3. 2. Remove the right side door. See “Removing or Installing the Right Side Door”...

  • Page 121: Replacing The Battery

    NS170 User Guide - Upgrading Your Server Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identical rated battery from the same manufacturer. Caution Removing the battery from the motherboard causes the server to lose system configuration information.

  • Page 122: Cabling The Devices

    NS170 User Guide - Upgrading Your Server Cabling the Devices The IDE Cable Depending on your configuration, your server may come with one or several three- connector IDE interface cables. Each IDE connector on the motherboard supports two devices. The addition of a device to an IDE connector does not require the replacement of the existing IDE cable.

  • Page 123: Server Power Cables

    NS170 User Guide - Upgrading Your Server Server Power Cables Power cables come from the power supply and are attached to standard storage devices. Server power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations. Power cable connectors are keyed to fit only in the correct position.

  • Page 124: Cabling A Hard Disk Drive

    NS170 User Guide - Upgrading Your Server 3. Connect the appropriate power cable (D) to the power connector on the storage device. A - Audio Cable - N/A B - IDE cable C - Red edge (Pin 1) D - Power cable...

  • Page 125: Cabling A Floppy Disk Drive

    NS170 User Guide - Upgrading Your Server 4. Connect the power cable adaptor to the connector on the storage device. Figure 4 - 43 : S-ATA Hard Disk Drive Cabling a Floppy Disk Drive All storage devices require power and data cable connections. Devices shipped with the system are already connected.

  • Page 126: Preparing The Devices

    NS170 User Guide - Upgrading your Server Preparing the Devices Note: In normal operation mode, the ‘cable select’ position is recommended for all IDE devices. Preparing a CD-ROM or DVD-ROM Drive Before installing a CD/DVD-ROM drive in the server, set it as “cable select” by using the jumper on the back of the drive.

  • Page 127: Preparing A Tape Drive

    NS170 User Guide - Upgrading your Server Preparing a Tape Drive Before installing a tape drive in the server, set it as a master or a slave device by using the drive select jumper at the back of the drive.

  • Page 128: Internal Cabling

    NS170 User Guide - Upgrading your Server Internal Cabling This section describes the internal cable connections of the server. Installing SCSI Hard Disks To add SCSI hard disks, connect the cables as shown in the figure below (the number of connectors varies depending on the type of the SCSI cable).

  • Page 129: Installing S-Ata Hard Disks

    NS170 User Guide - Upgrading your Server Installing S-ATA Hard Disks To add the serial ATA (S-ATA) hard disks, connect the cables as shown in the figure below. Fill the drive bay with the hard disk drives from the top to bottom bay.

  • Page 130: Connecting A Disk Array Controller

    NS170 User Guide - Upgrading your Server Connecting a Disk Array Controller If IDE disks are installed, the disk array controller (S-ATA) can be connected to the server. The disk array controller (S-ATA) is an optional PCI RAID board provided to improve the data reliability.

  • Page 131: Standard Raid Types

    NS170 User Guide - Upgrading your Server Standard RAID Types RAID 0 Also known as 'striping'. Data is written in blocks across multiple drives, so one drive can be writing (or reading) a block while the next is seeking the next block. The advantages of striping are the higher access rate, and full utilization of the array capacity.

  • Page 132: Connecting A 5.25-Inch Device

    NS170 User Guide - Upgrading your Server Connecting a 5.25-inch Device The 5.25-inch device bay can be equipped with a single device or a SCSI device, or an IDE device such as an optical device. Installing an additional SCSI device requires additional SCSI cable and controller. This additional SCSI controller can be connected with both internal and external SCSI devices.

  • Page 133: Power Cables

    NS170 User Guide - Upgrading your Server Power cables An example of the power cable connection is shown in the figure below. The server only uses the power cables shown here. * Unused connector For serial ATA hard disk drives, use the conversion cable connector that comes with the optional serial ATA cable as shown figure below.

  • Page 135: Problems Solving

    Problems Solving Overview Static Precautions Resetting the Server Troubleshooting Guide Problems at initial Server Start-up Problems After the Server Has Been Running Correctly Problems Running New Application Software Problems and Suggestions If You Need Assistance Error Messages Beep Codes How to Identify BIOS Revision Level Status Indicators...

  • Page 136: Overview

    NS170 User Guide - Problems Solving Overview This chapter helps you identify and solve problems that may occur during server installation or while using your server. The first section tells you how to reset your server in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific server problems.

  • Page 137: Resetting The Server

    NS170 User Guide - Problems Solving Resetting the Server Caution Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. There are two ways to reset the server: hard reset, soft reset.

  • Page 138: Troubleshooting Guide

    Monitor the occurrence of fault by NEC ESMPRO during the server operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.

  • Page 139: Problems At Initial Server Start-Up

    NS170 User Guide - Problems Solving Problems at initial Server Start-up Problems that occur at initial server start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause. Are all cables properly connected and secure?

  • Page 140: Problems After The Server Has Been Running Correctly

    NS170 User Guide - Problems Solving Problems After the Server Has Been Running Correctly After the server hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to the Troubleshooting Guide section earlier in this chapter.

  • Page 141: Problems Running New Application Software

    NS170 User Guide - Problems Solving Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected.

  • Page 142: Problems And Suggestions

    NS170 User Guide - Problems Solving Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 5 - 1: Problems and Suggestions Problem What to do Application software problems Make sure all cables are installed correctly.

  • Page 143: Problems With Ns170

    NS170 User Guide - Problems Solving Problems with NS170 No screen display appears and beep occurs. Is the DIMM board installed securely? - Check whether the DIMM board is inserted into the mating connector securely. - Make sure the jumper switches have been returned to their original positions after CMOS clearing.
  • Page 144 NS170 User Guide - Problems Solving Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? - Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order.
  • Page 145 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? - Operation of any SCSI device that is not authorized by NEC is not guaranteed. Is the cable connection changed? Are SCSI devices properly configured? - When the server has external SCSI devices connected, devices settings, includ- ing SCSI ID and terminator, are required.

  • Page 146: Collecting Event Log

    NS170 User Guide - Problems Solving Are the optional SCSI controllers properly configured? - When the server has an optional SCSI controller installed and SCSI devices connected to it, use the POST Setup utility that comes with the optional SCSI controller for proper configuration.

  • Page 147: Collect Configuration Information

    NS170 User Guide - Problems Solving Collect Configuration Information This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. Caution If STOP error, system error, or stall occurred, follow the proce- dure below after restarting the server.

  • Page 148: If You Need Assistance

    If you have a problem with your server, first review the sections of Problems Solving. Note: Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country. For technical support such as BIOS upgrades, consult our Web site: http://www.nec- online.com. 5 - 14...

  • Page 149: Error Messages

    NS170 User Guide - Problems Solving Error Messages Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.

  • Page 150: Post Error Messages

    NS170 User Guide - Problems Solving POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error codes, error messages, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your sales agent.
  • Page 151 NS170 User Guide - Problems Solving Table 5 - 2: POST Error Messages (Continued) Error Code Error Message Recommended Action 02F6 Software NMI Failed 02F7 Fail-safe Timer NMI Failed 0611 IDE configuration changed 0612 IDE configuration error-device disabled 0613 COM A configuration changed 0614 COM A config.
  • Page 152 NS170 User Guide - Problems Solving Table 5 - 2: POST Error Messages (Continued) Error Code Error Message Recommended Action 0BE9 IPMB device Error detected 0BEA IPMB timeout. 8100 Memory Error detected in DIMM group #1. Contact your service representative to replace the DIMM in the relevant group.

  • Page 153: Beep Codes

    NS170 User Guide - Problems Solving Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.

  • Page 154: How To Identify Bios Revision Level

    NS170 User Guide - Problems Solving How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform either one or the other of the following procedures: 1. Power-on or reboot the system. 2. When logo displays, press the ESC key.

  • Page 155: Status Indicators

    NS170 User Guide - Problems Solving Status Indicators This section explains the indication and meanings of the server lamps. Figure 5 - 1 : Front and Rear Lamps A = Power Lamp B = Disk Access Lamp C = LINK/ ACT Lamp...

  • Page 156: Disk Access Lamp

    NS170 User Guide - Problems Solving DISK ACCESS Lamp The DISK ACCESS lamp indicates the status of the hard disk mounted in the hard disk drive. The lamp turns amber each time access is made to the hard disk. Caution To indicate the access states of the built-in hard disk drives when an optional board (e.g.

  • Page 157: Appendix A: Specifications

    NS170 User Guide - Appendix A: Specifications Appendix A: Specifications Table A - 1: NS170 Specifications NAS Server NS170 Cabinet design ATX form factor 30.5cm x 24.5cm Minimum 2,8GHz Type Intel Pentium 4 Prescott L2 Cache 1 MB on Die (ECC)
  • Page 158 NS170 User Guide - Appendix A: Specifications Table A - 1: NS170 Specifications (Continued) NAS Server NS170 Video On board Video PCI ATI Rage-XL 8MB On board LAN CSA LAN 10/100/1000BASE-T External Keyboard PS/2 (1 port) interface Mouse PS/2 (1 port) 2.0 (2 ports)

  • Page 159: Appendix B: Irq And I/O Port Adresses

    NS170 User Guide - Appendix B: IRQ and I/O Port Adresses Appendix B: IRQ and I/O Port Adresses Interrupt Requests Table B - 2: Interrupt Requests Peripheral Device Peripheral Device (Controller) (Controller) System timer Real-time clock Keyboard Cascaded connection COM B...

  • Page 160: I/O Port Address

    NS170 User Guide - Appendix B: IRQ and I/O Port Adresses I/O Port Address Table B - 4: I/O Port Address Address* Chip in Use 00 – 0F DMA1 controller 20 – 21 Interrupt controller 1 2E – 2F Super I/O configuration 40 –...

  • Page 161: Appendix C: Maintenance

    NS170 User Guide - Appendix C: Maintenance Appendix C: Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the server on a regular basis.

  • Page 162: Cleaning The External Surfaces Of The Server

    NS170 User Guide - Appendix C: Maintenance Cleaning the External Surfaces of the Server Caution To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server. The power receptacle, the cables, the connectors on the rear panel of server, and the inside of the server must be kept dry.

  • Page 163: Cleaning The Keyboard

    NS170 User Guide - Appendix C: Maintenance To clean the interior of the server, you will need a small vacuum cleaner (with plastic tipped nozzle and electrostatic protection), a computer grade canned air, and a small brush. Warning Unplug all power cords.

  • Page 164: Cleaning The Mouse

    NS170 User Guide - Appendix C: Maintenance Cleaning the Mouse The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. To clean the mouse: 1.
  • Page 165 NS170 User Guide - Appendix C: Maintenance 4. Wipe the tray with a dry soft cloth. Caution Do not wipe the lens of the optical drive. Doing so may damage the lens and may cause a malfunction of the drive.

  • Page 167: Appendix D: Product Configuration Record Table

    NS170 User Guide - Appendix D: Product Configuration Record Table Appendix D: Product Configuration Record Table Use these tables to record pertinent information about your server. You will need some of this information to run the System Setup Utility. Be sure to update these tables when you add options.
  • Page 168 NS170 User Guide - Appendix D: Product Configuration Record Table Table D - 5: Hardware Product Configuration Record Table (Continued) Type Serial No. Capacity Type number 5.25-inch External Accessible Bay Type Model name Serial No. Date Installed Type Model name Serial No.
  • Page 169 NS170 User Guide - Appendix D: Product Configuration Record Table Table D - 6: Software Product Configuration Record Table Firmware version Name: Version: Name: Version: File system FAT32 NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred...

  • Page 171: Glossary

    NS170 User Guide - Glossary Glossary AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory.
  • Page 172 NS170 User Guide - Glossary CMOS (Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used in computers. See also TTL. COM1 or COM2 The name you can assign a serial port to set or change its address. See also serial port.
  • Page 173 NS170 User Guide - Glossary floppy disk drive See disk drive. format The process used to organize a hard or floppy disk into sectors so it can accept data. Formatting destroys all previous data on the disk. FRB (Fault Resilient Boot) A server management feature.
  • Page 174 NS170 User Guide - Glossary LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port.
  • Page 175 NS170 User Guide - Glossary operating system A set of programs that provides the interface between other software programs and the computer. parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer.
  • Page 176 NS170 User Guide - Glossary S-ATA (Serial Advanced Technology Attachment) Standard for connecting hard drives into computer systems. An evolution of the Parallel ATA physical storage interface, SATA is based on serial signalling technology, a single cable with a minimum of four wires creating a point-to-point connection between devices.

  • Page 177: Index

    NS170 User Guide - Index Index Features Optional Features ......1-14 Standard Features ......1-11 Numerics File Device ........... 4-11 Floppy Disk Drive ........1-4 5.25-inch Front Panel ..........4-8 Bay ...........1-4 Front View ..........1-3 AC Power Connector ......1-6 Hard Disk Drive ........
  • Page 178 NS170 User Guide - Index Power Lamp .........5-21 Power Supply .........1-8 Preparing CD-ROM or DVD-ROM Drive ..4-46 S-ATA Hard Disk Drive ....4-46 Tape Drive ........4-47 Problems Solving .....5-5, 5-6, 5-7, 5-8 Rack ............1-15 RAID Configuring RAID ......3-27 Random Access Memory .....4-27 Rear View ..........1-5...

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