D-Link Air Xpert DWL-AG520 Manual page 35

Troubleshooting
2. I cannot connect to the Access Point or the wireless Router.
Make sure that the SSID on the DWL-AG520 PCI adapter is
exactly the same as the SSID on the Access Point or wireless
Router.
Move the DWL-AG520 and Access Point or wireless Router into
the same room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
Make sure that the Access Point/Router is not locked down to a
different frequency
Turn off your Access Point and the computer with the
DWL-AG520. Turn on the Access Point, and then turn on the
computer with the DWL-AG520.
Refresh the DWL-AG520 Utility
3. The DWL-AG520 Power and Link lights are not on.
Check to see if the DWL-AG520 PCI adapter is firmly inserted
into the PCI slot of your desktop computer.
4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the
DWL-AG520 Wireless PCI Adapter to the factory default settings.
5. The computer does not recognize the DWL-AG520 Wireless Adapter.
Make sure that the DWL-AG520 Wireless Adapter is properly seated
in the computer's PCI slot.
If Windows does not detect the hardware upon insertion of the
adapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
35