Toshiba Surveillix IPSe8-X Software Manual

Toshiba Surveillix IPSe8-X Software Manual

Ipse, nvspro network video recorder
Table of Contents

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IPSe, NVSPro
Network Video Recorder
Software Manual
model no.
IPSe8-X
IPSe16-X
IPSe32-X
NVSProX-2U-X
NVSProX-4U-X
Please carefully read these instructions before using this product.
Save this manual for future use.
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Summary of Contents for Toshiba Surveillix IPSe8-X

  • Page 1 IPSe, NVSPro Network Video Recorder Software Manual model no. IPSe8-X IPSe16-X IPSe32-X NVSProX-2U-X NVSProX-4U-X Please carefully read these instructions before using this product. Save this manual for future use.
  • Page 2: Manual Edition 32338Ac - November 2014

    No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Table of Contents SURVEILLIX™ IPS ............................III SOFTWARE MANUAL (VERSION 5.1) ....................... III MANUAL EDITION 32338AC – NOVEMBER 2014 ..................III PRINTED IN USA ............................III NVR BASICS ..............................9 Setting the Time and Date ................................. 10 Accessing the DVR Utility ................................10 Exporting Settings ................................
  • Page 4 General Setup ................................... 28 Audio ....................................29 Configure Audio Channels ......................29 System Volume ................................29 Voice Warning..........................29 Audio Channels..........................29 Display ....................................30 Display Options ..........................30 General ....................................30 Sequencing ..................................31 Auto Sequence..........................31 Create Custom Auto Sequence ..................... 31 Alarms / Sensor ..................................
  • Page 5 Data Management ................................48 Delete Recorded Data........................48 File Management ........................... 48 Storage Management........................48 System Information ................................49 Basic Information ........................... 49 Program Management ........................50 Setting Up DDNS ............................... 50 Log Files ....................................51 Viewing Log Files ........................... 51 Exporting Log Files ........................
  • Page 6 Search in Live .................................... 67 advanced ptz setup ................................... 68 PTZ Address Settings ................................68 PTZ Presets/Tours ................................69 Creating a Preset ........................... 69 Viewing a Preset ..........................69 Accessing PTZ Menus ................................69 Controlling a PTZ Camera ................................. 69 Using the Graphical PTZ Controller .............................
  • Page 7 Search Alarm Window ................................90 View Recorded Video........................90 Export Video........................... 90 Remote Software Overview ............................... 91 Remote Software Setup ............................... 92 Installing Remote Software ......................92 Create a New Remote Connection ....................92 Configuring the Recorder ....................... 93 Digital Verifier Overview ................................94 Installing the Digital Verifier ..............................
  • Page 8: Nvr Basics

    NVR BASICS This chapter includes the following information: Becoming familiar with the Display screen  Defining Screen Divisions  32338AC...
  • Page 9: Setting The Time And Date

    SETTING THE TIME AND DATE Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode. Click OK. Click the Start button > Control Panel. Click Date and Time inside Control Panel, and then click Change Date and Time. Adjust the Date and Time.
  • Page 10: Display Screen

    DISPLAY SCREEN Each time the recorder starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. Current Date / Time CPU meter Opens:...
  • Page 11: Live Camera Options

    Live Camera Options Right-click a camera on the Display screen to display these options: Full Screen – Expand the camera window to the  full size of the screen. Instant Recording – Begin Instant Recording for  the selected camera channel. Search In Live –...
  • Page 12: Camera View

    CAMERA VIEW Recording Status INSTAN Camera Number and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Displayed when the camera is currently being recorded to the recorder. Recording Displayed when a camera (set up for motion detection) detects motion.
  • Page 13: Edit Live View Channels

    EDIT LIVE VIEW CHANNELS By default, the recorder only allows live video from four network channels at one time on the local server. This protects the processor resources for recording data. The SCS software allows you to view live video from multiple recorders at once and with the same limitations that the recorder has on the number of live IP based video channels.
  • Page 14: 64 Channel Screen Division

    64 Channel Screen Division To access channels 17-32, 33-48, and 49-64 on a 64-channel recorder follow these instructions. Toggle between first and second 16-screen divisons Screen Division buttons On the Live screen, click the additional screen division buttons (First Sixteen, Last Sixteen, etc.) Select your desired screen division for those sixteen channels.
  • Page 15: Custom Live View Divisions

    Custom Live View Divisions Customize your Live View screen by changing the order of the cameras. Each screen division can be individually customized but a camera can only be displayed once in each group view. Create custom live view divisions: On the Display screen, click Setup, and then click General Setup.
  • Page 16: Setup Options

    SETUP OPTIONS This chapter includes the following information: Setup Overview  Network Cameras  Motion Detection  PTZ Camera Setup  Alarms  Recording Schedule  Network Setup  Storage Management  Instant Recording  32338AC...
  • Page 17: Setup Overview

    SETUP OVERVIEW The Setup options allow you to optimize your recorder by adjusting things like camera names, restart schedules, recording schedules and more. It is extremely important that you setup your recorder correctly for several reasons. Recording Schedules – Increase the amount of pertinent recorded video that is saved on the recorder by optimizing the ...
  • Page 18: Network Camera Setup

    NETWORK CAMERA SETUP Connect IP cameras to your recorder using a network switch, which is connected to the network port on your recorder. By default, your recorder can display 4 IP camera channels in the Display screen. To change this setting, see the Edit Live View Channels section. Note Your recorder is a hybrid recorder and, by default, does not require licensing.
  • Page 19: Connecting With Find Cameras

    Connecting with Find Cameras On the Display screen, click Setup. Click Camera Setup, and then click IP Cameras. Click Find Camera to automatically find all connected Network cameras. Select the check box next to your desired camera. Type the User ID and Password of the device. Click Add Selected.
  • Page 20: Removing A Camera

    Removing a Camera To remove a camera from your system, follow these instructions. On the Display screen, click Setup. Click Camera Setup, and then click IP Cameras. Click the Camera Setup tab. Right-click the camera you want to remove on the Network Cameras Currently in Use list, and then click Remove Device. Click Yes to finish removing the camera.
  • Page 21: Alarm Recording Mode

    Alarm Recording Mode Set your camera to trigger Intensive Recording via Motion detection, Sensor Alarms, or user-instigated Instant Alarm. On the Display screen, click Setup. Click Motion Detection, and then click the Etc. tab. Select your desired camera channel from the Select Channel list. Select Enable Motion Detection on Continuous Recording.
  • Page 22: Camera Status And Information

    Camera Status and Information The Camera Status and Information tab displays information on all cameras connected to the recorder. In the Display screen, click Setup. Click IP Cameras. Click the Camera Status and Information tab. 32338AC...
  • Page 23: Nvr Registration And Upgrade

    NVR Registration and Upgrade Note Your recorder is a hybrid recorder and, by default, does not require licensing. If you apply an NVR upgrade to your recorder, the license tab will appear. Have the following information available before registering the NVR upgrade. Product Serial Number: This may be the Product Serial Number displayed on the product sticker on the left side of the recorder;...
  • Page 24: Unlocking The Upgrade

    Unlocking the Upgrade Return to Setup > Network Cameras > License. Enter the Unlock Code generated by the Registration Site into the License Key box. Click Register and confirm that the new License Key is listed in the Channel Connection License box. Click OK.
  • Page 25: Ptz Camera Setup

    PTZ CAMERA SETUP Note IPSe recorders support only select IP PTZ cameras. Select PTZ cameras can be configured and controlled using the Surveillix recorder software. For instructions on configuring and installing your PTZ camera, refer to the camera manual. Enabling an IP PTZ Camera Ensure that you have properly connected your IP PTZ camera to the network.
  • Page 26: Motion Detection Setup

    MOTION DETECTION SETUP The recorder allows the user to adjust several different Motion Settings and create motion detection areas. Set pre- alarm recording duration Set up advanced motion area Set post-alarm recording and sensor duration Create a Motion Area On the Display screen, click Setup. Click Motion Detection.
  • Page 27: Enable Sabotage Detection

    Enable Sabotage Detection The Camera Sabotage Detection feature will notify users that the field of vision of a camera has been compromised, abruptly changed, or detects significant vibration. To enable Sabotage Detection: In the Motion Detection window, click the Sabotage Detection tab. Select Enable Sabotage Detection.
  • Page 28: General Setup

    GENERAL SETUP To access the General Setup window, click Setup in the Live screen, and then click General Setup. Audio The Audio tab allows you to configure audio channels, audio playback, and set a voice warning. Select an audio for use with alarm or sensor event Adjust Volume...
  • Page 29: Display

    Display The Display tab allows you to control the on-screen appearance of your recorder, including the resolution and configuration of multiple monitors. Set monitor resolution and Display motion box the font for the On Screen Display Show Sensor / Relay status bars on display screen Enable live decoding...
  • Page 30: Sequencing

    Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View. Auto Sequence Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel.
  • Page 31: Alarms / Sensor

    ALARMS / SENSOR Use the Alarms/Sensor menu to configure your alarms, sensors, and relays. To access the Alarms/Sensors Setup screen, click Setup on the Live screen, and then click Alarms/Sensor. Alarms Intensive on Recording – Enable this function to increase the frame rate and resolution for a camera if an alarm or sensor is activated, or if motion is detected.
  • Page 32: Hybrid Sensor Setup

    Hybrid Sensor Setup This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software. Click Setup. Click Alarms/Sensor, and then click the Sensors tab. In the Hybrid Sensor Setup area, click Setup. Select a camera from the Network Device List. Double-click DVR Relay No, and then select a relay to assign to this camera.
  • Page 33: Recording Schedule

    RECORDING SCHEDULE The Recording Schedule window allows you to create different recording schedules based on the day, time, and type of recording desired. This window contains the System Restart options. To access the Recording Schedule window, click Setup in the Live screen, and then click Recording Schedule.
  • Page 34: Day Of The Week

    Day of the Week Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week. Single Selection Mode – Set your schedule one day at a time by selecting the appropriate day. Multi Selection Mode –...
  • Page 35: Setting Nighttime Continuous Recording

    Setting Nighttime Continuous Recording In the Schedule Number list, select Sch02. On the Sch02 row, click and drag your mouse to select the hours 0 – 8, and then click Set. Click 1 in the Camera section repeatedly, until a red C (continuous) appears. Repeat for 2 –...
  • Page 36: Creating A Sensor Schedule (Example)

    Creating a Sensor Schedule (Example) Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm event occurs. Note You must first associate the software sensors with the sensors. See the Hybrid Sensor Setup section of this manual for more detail.
  • Page 37: Special Day Schedule

    Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events. Date Selector (Calendar) Special Day Mode / Normal Day Mode Configured Special Days List Creating/Editing a ‘Special Day’ Schedule Click Normal Day Mode to enable the Special Day Mode. Set a recording schedule as desired.
  • Page 38: Alarm Options

    Alarm Options Use the Alarm Options section to configure the alarm output for specific events. There are two Alarm Options Sensor Event – Trigger an alarm output based on a sensor  Motion Event – Trigger an alarm output based on motion detection ...
  • Page 39: Setting A Restart Schedule

    Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts according to specified parameters. Create System Restart Schedule In the Display screen, click Setup. Click Recording Schedule. Click Power Off Options. Select Enable for each day of the week that a restart is desired.
  • Page 40: Network Setup

    NETWORK SETUP Network Setup allows you to adjust network settings such as Ports, and enable Remote Access. View live video via Internet Explorer Remote Client Ports Enable two-way audio between recorder and Remote Client Time Out Value – When attempting to connect to the recorder, if the connection does not succeed during the timeout period (seconds), the connection will be terminated (default: 60).
  • Page 41: User Management

    USER MANAGEMENT The User Management screen allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the recorder system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can access the User Management screen.
  • Page 42: User Rank

    User Rank The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely 1-10. (1 is the highest privilege level). For example: Since only one user is allowed to use the PTZ controls at any one time, a user with a rank of 1 will take precedence over a user with a rank of 2 if both are attempting to use PTZ controls.
  • Page 43: Storage Management

    STORAGE MANAGEMENT Status Check / Email Use the Status Check/Email tab in Storage Management to configure settings for status checks and email recipients when status checks require attention. This function can keep you apprised of events detected by your system without requiring you to check check the recorder each day.
  • Page 44: Storage Check

    Storage Check Set up the General and Users tabs first. Click the Storage Check tab. Select Enable. Define the frequency of storage checks (in minutes). Select an additional Alert Option if desired: Beep or Popup Message. Add a Comment that will be seen in the email message if desired. Click Apply to save your settings.
  • Page 45: Smart Alert

    SMART Alert Set up the General and Users tabs first. Click the SMART Alert tab. Select Enable. Define the frequency of SMART status checks (in hours). Select the type of SMART event to trigger an action. If selecting for temperature checks, define the maximum HDD temperature. Note Surveillix recommends a temperature threshold of 150°...
  • Page 46: Mysurveillix

    MySurveillix Set up the General and Users tabs first. Click the MySurveillix tab. Select Use My Surveillix. Enter a numeric Security Code if desired (this is an additional security measure to prevent unauthorized users from adding the recorder to their MySurveillix account).
  • Page 47: Data Management

    Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder. Use this tab to troubleshoot a recorder, or verify the amount of Hard Drive storage installed. This function is native to the Windows operating system. For more information about Disk Management, consult a Windows 7 manual.
  • Page 48: System Information

    System Information The Log Management window provides you the options to overwrite log files or schedule log deletion. Basic Information The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the recorder, store tech support and contact number information, and see the currently running server software version.
  • Page 49: Program Management

    Program Management Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the recorder. This service is most useful for installations where the WAN (public) IP address is dynamic (changes from time to time). Most public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider.
  • Page 50: Log Files

    Performance Monitor The Performance Monitor (perfmon.exe) brings the Windows Utility Performance Monitor to the foreground. This troubleshooting tool is to be used when working with technical support to diagnose a problem with your recorder. Log Files Use the Log File tab to view logs for system, event, alarm, and drive check statuses by date. You can also export logs, and manage how the log files are stored.
  • Page 51: Set Up Log Management Options

    Set Up Log Management Options In the Display screen, click Setup. Click System Information, and then click the Log Files tab. Click Log Magement. Select Log File Overwrite Option to enable. Select Overwrite or Do Not Overwrite. If Overwrite is selected: Enter a maximum Log File Size.
  • Page 52: Upgrade Information

    UPGRADE INFORMATION The Upgrade Information tab is used to remotely upgrade Server Software. The latest version of Server Software can be downloaded and installed in this tab, or installed from a file location on a connected USB device. Remote Software Upgrade Note Log files can also be manually deleted.
  • Page 53: Search

    SEARCH This chapter includes the following information: Search Overview  Basic Search  Printing an Image  Daylight Savings Time  Index Search  Preview Search  Status Search  Object Search  Motion Search  Search in Live ...
  • Page 54: Search Overview

    SEARCH OVERVIEW The recorder has several options that allow the user to easily find recorded video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the recorder is equipped to help you quickly find a specific video or event. This chapter describes how to use the Search features.
  • Page 55: Adjust The Brightness Of An Image

    Adjust the Brightness of an Image Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. Move the Bright slide bar to the right or left to adjust the brightness. Reset the Brightness by moving the slider back to the center of the bar. Zooming in on an Image Select an image to adjust by double-clicking on the desired image.
  • Page 56: Instant Recording

    INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and you want to flag that section of video for easy retrieval at a later date.
  • Page 57: Daylight Saving Time

    DAYLIGHT SAVING TIME The recorder automatically adjusts for Daylight Saving Time changes. When the hour “jumps forward” no video is lost because an hour is skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The recorder actually records both hours and allows the user to select which hour to play if the need arises.
  • Page 58: Exporting Image Or Video Files

    EXPORTING IMAGE OR VIDEO FILES Your recorder can export single images in a JPG Image file format and save video clips in an AVI format. JPG and AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use.
  • Page 59: Bookmarks

    Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. Locate your desired video using the Search screen. Stop playback at the beginning of the desired clip. Right-click the video and select BookMark Start. Click the play button to continue playback.
  • Page 60: Clip Backup

    Clip Backup Within the Save option, Clip Backup can also be utilized to backup a single camera or multiple channels. The Clip Backup option gives you the ability to choose a backup time frame, choose a specific camera or cameras, add memos, and even include the Backup Viewer if needed.
  • Page 61: Index Search

    INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Performing an Index Search In the Search screen, click Select Date.
  • Page 62: Preview Search

    PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day.
  • Page 63: Performing A Preview Search

    Performing a Preview Search Select a single camera channel. Click Preview. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image would be. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view by double-right-clicking on any image.
  • Page 64: Object Search

    OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search Select a single camera channel. Click the calendar icon to select a date and time to start your search.
  • Page 65: Motion Search

    MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Live screen, click Setup, and then click Motion Detection.
  • Page 66: Search In Live

    SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. Move the mouse cursor over the desired live video display on the Live Display screen. Right-click and choose Search In Live (or click the scroll wheel on the mouse).
  • Page 67: Advanced Ptz Setup

    ADVANCED PTZ SETUP The General tab in PTZ Setup allows you to reverse PTZ direction function if necessary, enable the use of Onscreen Compass for PTZ control, set the speed for your camera, and set the camera ID. Reverse PTZ controls Enable Onscreen Compass PTZ status when closing PTZ controls on recorder...
  • Page 68: Ptz Presets/Tours

    PTZ Presets/Tours A Preset Position is a user-defined location where the camera can be pointed, zoomed-in, and focused. Preset positions can be defined and labeled if the camera supports this. Configure these functions using the Presets/Tours tab. Creating a Preset In the Live view, click Setup, and then click PTZ Setup.
  • Page 69: Using The Graphical Ptz Controller

    Arrow buttons Using the Graphical PTZ Controller Current In the Display screen, click Pan/Tilt. camera channel Click the viewing area of the PTZ camera you want to control. Use the Arrow buttons to control the direction of the PTZ camera. To select a new camera, click the video display of a different camera on the Display screen display.
  • Page 70: Ptz Tour Schedule

    PTZ Tour Schedule Hours 0-23 (24 hours) Days of the week In the Live screen, click Setup, and then click PTZ Setup. Select the PTZ camera you want to configure from the Select Channel list. Click Tour Schedule to open the PTZ Tour Schedule window. Click and drag the pointer to select blocks of time (hours 0-24) on the desired days of the week.
  • Page 71: Backing Up Video Data

    BACKING UP VIDEO DATA This chapter includes the following information: Overview  Saving Video to a DVD  Saving Video from a Single Camera  Scheduling Regular Video Backup ...
  • Page 72: Backup Overview

    BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD- RW drive, Network Storage Locations, and External Hard Drives. The recorder can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-Rs, DVD-Rs, External USB or FireWire Hard Drives, and Network Drives.
  • Page 73: General Backup Overview

    General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Calendar Select Additional Drive/Folder Display all Hard Drives Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 vertical columns) and 10-minute (6 horizontal rows) segments.
  • Page 74: Clip Backup Overview

    Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location. Performing a Clip Backup On the Display screen, click Backup. Click the Clip tab. Set the Start Time and End Time under Time Setup.
  • Page 75: Scheduled Screen Overview

    Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras on a regular scheduled basis (1-24 hours). The Scheduled Backup Screen is similar to the General Backup Screen. Activating Scheduled Backup In order to use the Scheduled Backup feature, you must first activate the function for your Server software.
  • Page 76: Performing A Scheduled Backup

    Performing a Scheduled Backup Click Backup on the Display screen. Click the Schedule tab at the top of the Backup Center window. Select the blocks of time to back up using the Hour/Minute Grid. Blocks of time with recorded video are highlighted in green. Blocks of time selected for backup are highlighted in red.
  • Page 77: Lan / Isdn / Pstn Connections

    LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: Overview  Configuring TCP/IP Settings  Connecting to a LAN  LAN / ISDN / PSTN Connections ...
  • Page 78: Lan Overview

    LAN OVERVIEW The recorder can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® 7 Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use.
  • Page 79: Ldap Integration

    LDAP INTEGRATION This chapter includes the following information: Installing LDAP ...
  • Page 80: Features

    FEATURES The instructions below are for LDAP with Server Software version 3.6.36 and above. The recorder server does not need to be joined to the Domain. The recorder server will query the LDAP server for accounts  and authorization levels. The recorder server creates groups within LDAP for each of the permissions on the recorder.
  • Page 81 Go to the Active Directory Users and Computers application. You should now see an OU called DVR with an OU inside of it named the same as the Site Code above (example 100-000). You can now add users within Active Directory to the groups the recorder has created. When a user belongs to a group he or she will have access (or be denied access in the case of Audio or Camera channels) to that permission on any recorders with that site code.
  • Page 82: Web Viewer

    WEB VIEWER This chapter includes the following information: Overview  Configuring the Web Viewer  32338AC...
  • Page 83: Web Viewer Overview

    WEB VIEWER OVERVIEW The recorder allows you to access video using Microsoft® Internet Explorer® 7 and above. Highlights: View Live Video from most computers  Username and Password protected  Easy to use graphical interface  Basics: 75 users can access the Web Viewer simultaneously (if network bandwidth allows). The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.
  • Page 84: Configuring The Recorder For Remote Connection

    Configuring the Recorder for Remote Connection In the Display screen, click Setup. Click Network Setup. Select Enable Web Viewer. Note If you are using a Firewall, it may be necessary to adjust the port settings on both the recorder and the Firewall. Contact the Network Administrator for more information.
  • Page 85: Included Software Setup

    INCLUDED SOFTWARE SETUP This chapter includes the following information: The Surveillix App Overview  Emergency Agent Overview  Remote Software Overview  Digital Verifier  Backup Viewer ...
  • Page 86: The Surveillix App Overview

    The Toshiba Surveillix App software, available for iPhone, Android, and Blackberry, allows you to access your Surveillix recorder from almost anywhere on your mobile device. The Toshiba Surveillix App gives you the ability to view live video from your cameras using a simple interface.
  • Page 87: Configuring The Client Pc

    Configuring the Client PC All configurations take place in the Emergency Agent window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent window refer to the Emergency Agent window section later in this chapter. Open the Emergency Agent window on the Client PC - Start >All Programs >...
  • Page 88: Emergency Agent Window

    Emergency Agent Window Video Display Thumbnails DVR List Event Level Event Type Event List Edit Memo Save Memo Memo Text Box Level Buttons Filter Event List Select a recorder from the DVR List in the Filter Options section. Select the Date to include. Select the type of Events to include.
  • Page 89: Search Alarm Window

    Search Alarm Window Video Display Play Controls Go to Next Event Alarm Event Go to Previous Event Information Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality.
  • Page 90: Remote Software Overview

    REMOTE SOFTWARE OVERVIEW The recorder was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
  • Page 91: Remote Software Setup

    Remote Software Setup Installing Remote Software On the client workstation, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows. Create a New Remote Connection DVR Site List Import/Export saved configurations...
  • Page 92: Configuring The Recorder

    Configuring the Recorder In order to access the recorder remotely, the recorder Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data.
  • Page 93: Digital Verifier Overview

    DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way. Included on the Software Installation DVD supplied with the recorder is the Digital Signature Verification program.
  • Page 94: Backup Viewer Overview

    BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer.
  • Page 95: Additional Software

    ADDITIONAL SOFTWARE This chapter includes the following information: SCS Multi-Site Management Software Upgrade ...
  • Page 96: Scs Overview

    In addition, each user can be assigned different privileges that allow them or deny them access to different functions. Purchasing SCS Software Upgrade Contact your Toshiba Sales Representative to purchase an SCS Software Upgrade. Use part number SCS-OPT. Connecting to a Recorder Refer to the Setup section of the SCS Manual for information on using the SCS Software.

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