Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps
2. Tap the Auto-sync option to enable the feature (checkmark).
If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
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whenever a change is made.
If the Auto-sync option is off, tap the sync icon within the account field to reveal the account's
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synchronization settings screen.
3. Tap More options > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps
2. Tap the sync icon within the Corporate account field to reveal the account's synchronization
settings screen.
3. Toggle the onscreen checkmark to manually synchronize the desired parameters (Contacts or
Calendar).
To back up your Google apps:
Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
1. From home, tap Apps
2. Tap Menu
> My apps > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your microSD card (not included), please unmount
it from your phone prior to starting the update process. From home, tap Apps
Storage > Unmount SD card.
Basic Operations
> Settings
> Google.
> Settings
> Microsoft Exchange ActiveSync.
> Play Store
.
> Settings
>
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