D-Link DNS-312H User Manual page 66

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What You Must Do For Warranty Service:
Registration Card. The Registration Card provided at the back of this manual must be completed and returned to
an Authorized D-Link Service Office for each D-Link product within ninety (90) days after the product is purchased
and/or licensed. The addresses/telephone/fax list of the nearest Authorized D-Link Service Office is provided in
the back of this manual. FAILURE TO PROPERLY COMPLETE AND TIMELY RETURN THE
REGISTRATION CARD MAY AFFECT THE WARRANTY FOR THIS PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be submitted in writing before the end of the
Warranty Period to an Authorized D-Link Service Office. The claim must include a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same. The
original product owner must obtain a Return Material Authorization (RMA) number from the Authorized D-Link
Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated
purchase invoice for the product) before the warranty service is provided. After an RMA number is issued, the
defective product must be packaged securely in the original or other suitable shipping package to ensure that it will
not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The
packaged product shall be insured and shipped to Authorized D-Link Service Office with all shipping costs prepaid.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing
requirements, or for which an RMA number is not visible from the outside of the package. The product owner
agrees to pay D-Link's reasonable handling and return shipping charges for any product that is not packaged and
shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or
non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for
the product, or if the model or serial number has been altered, tampered with, defaced or removed;
Initial installation, installation and removal of the product for repair, and shipping costs;
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