Skype Troubleshooting - Sony KDL-22CX520 Service Manual

Self Diagnostic Function
3-11. Skype Trouble Shooting Flow
Problem!
NO NO
Is it Skype
ready TV?
YES
NO
Do you have
CMU‐BR100?
YES
NO
USB plugged?
YES
NO
Able to run
Skype App?
YES
* Continue
Buy ready TV
Buy
CMU‐BR100
Insert USB
‐Unplug other USB
device.
‐AC Off/On
NO
Able to run
Skype App?
YES
Spec. USB overload.
* Continue
NG
CMU-BR100
is NG.
NO
Network
connected?
YES
NO NO
Far end Far end
PIC/AUD
quality?
YES
Network speed. p
Or Far end system
issue.
Change USB port.
Able to run NO
Skype App?
YES
Repair BAT PWB
-27-
Move unit away
from speaker.
NG
Test again.
Do network setup
NO NO
Auto‐Focus
doesn't work?
YES
NO
CMU‐BR100 is NG.
Manual Focus Manual Focus
work?
Swap to new one.
YES
SPEC. Focus area.
Insert other CMU Insert other CMU‐
BR100 or USB
dongle.
NO
Works? Works?
YES
CMU‐BR100 is NG.
Swap to new one.
KDL- 22, 32, 40, 46 CX520
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
RM-GD020
Far end
setting/system.
OK
Call Skype
sound test.
Sound quality?
Sound quality?
No video?
No video
Enough NET
speed?
Yes
Repair BAT PWB Repair BAT PWB