Samsung NP270E5J-K01 User Manual
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Samsung NP270E5J-K01 User Manual

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Summary of Contents for Samsung NP270E5J-K01

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Keyboard Replacement Parts and Accessories Touchpad Regulatory Compliance Statements CD Drive (ODD, Optional) WEEE Symbol Information Multi Card Slot Samsung Packaging Take-Back Program Connecting an External Display Device Product Specifications Adjusting the Volume Glossary LCD Brightness Control Wired Network Wireless Network (Optional)

  • Page 3: Chapter 1. Getting Started

    Chapter 1. Getting Started Before You Start Safety Precautions Proper Posture During Computer Use Overview Turning the Computer On and Off...

  • Page 4: Before You Start

    Before You Start Chapter 1 Getting Started Before reading the User Guide, first check the following Safety Precaution Notations information. Icon Notation Description • Optional items, some devices and software referred to in the User Guide may not be provided and/or changed by Failure to follow instructions marked with upgrade.
  • Page 5 HDD in Windows is smaller than the Samsung Electronics shall not be liable for any data loss. Please actual capacity due to the difference in capacity calculation.

  • Page 6: Safety Precautions

    Since this is commonly applied to Samsung computers, This increases the risk that a malfunction or some pictures may differ from actual products.
  • Page 7 Safety Precautions Chapter 1 Getting Started Warning If the power cord or power outlet makes a noise, disconnect the power cord from the Failure to follow instructions marked with this symbol may wall outlet and contact a service center. cause personal injury and even fatality. There is a danger of electric shock or fire hazard.
  • Page 8 Safety Precautions Chapter 1 Getting Started Warning AC Adapter Usage Precautions Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Connect the power cord to the AC adapter firmly. Connect the power cord to an outlet or Otherwise, there is a danger of fire due to an multiple power plug (extended cable) with incomplete contact.
  • Page 9 Please use an authorized battery and adapter still turned on. approved by Samsung Electronics. If you put the computer into your bag without Unauthorized batteries and adapters may not turning it off, the computer may overheat and meet the proper safety requirements and may there is a danger of fire.
  • Page 10 Safety Precautions Chapter 1 Getting Started Warning Usage Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Disconnect all cables connected to the computer before cleaning it. If your notebook is an external & removable Never heat the product (or battery) or put battery type, remove the external battery.
  • Page 11 Safety Precautions Chapter 1 Getting Started Warning Upgrade Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Be sure to upgrade the computer by yourself only if you have sufficient knowledge and ability. Avoid direct sunlight when the computer is in an air-tight location such as inside a If this is not the case, ask for assistance from...
  • Page 12 Safety Precautions Chapter 1 Getting Started Warning Security and Movement Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Follow the instructions for the relevant location (e.g., airplane, hospital, etc.) when using a wireless communication device Before upgrading the computer, be sure (wireless LAN, Bluetooth, etc.).
  • Page 13 This may cause an injury, fire or explosion. shock or fire. Use only a battery authorized by Samsung Electronics. When using the computer with it lying on its side, place it so Failure to do so may cause an explosion.
  • Page 14 Do not drop or knock the product. Authorized Samsung Repair Centers will carry out safety checks This may result in injury or damage to the data. after a repair. Using a repaired product without testing it for safety may cause an electric shock or fire.
  • Page 15 Safety Precautions Chapter 1 Getting Started Caution Do not place your face close to the Optical Disk Drive tray when it is operating. Failure to follow instructions marked with this symbol may There is a danger of injury due to an abrupt ejection. cause slight injury or damage to the product.
  • Page 16 If the product is modified, disassembled or repaired by the user, the warranty is expired, a service fee will be charged and there is a danger of an accident. Be sure to use an authorized Samsung Electronics service center.
  • Page 17 Safety Precautions Chapter 1 Getting Started Caution Causes that may damage the data of a hard disk drive and the hard disk drive itself. Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. •...
  • Page 18 Safety Precautions Chapter 1 Getting Started When Using the AC Power Plug Using the Power Supply in an Airplane Connect the power plug pins perpendicular into the center of the Since the power outlet type differs depending on the type of power outlet.
  • Page 19 Safety Precautions Chapter 1 Getting Started When Using the Auto Adapter When a cigar socket is provided, you have to use the auto adapter (optional). Insert the cigar plug of the auto adapter into the cigar socket and connect the DC plug of the auto adapter to the power input port of the computer.

  • Page 20: Proper Posture During Computer Use

    Proper Posture During Computer Use Chapter 1 Getting Started Maintaining a proper posture during computer use is very • Do not use the computer while you are lying down, but only important to prevent physical harm. while you are sitting down. The following instructions are about maintaining a proper posture •...
  • Page 21 Proper Posture During Computer Use Chapter 1 Getting Started Eye Position Hand Position Keep the monitor or LCD away from your eyes by at least Keep your arm at a right angle as shown by the figure. 50cm. • Keep the line from your elbow to your hand straight. •...
  • Page 22 Proper Posture During Computer Use Chapter 1 Getting Started Volume Control (Headphones and Speakers) Use Time (Break Time) Check your volume first to listen to music. • Take a break for 10 minutes or more after a 50-minute period when working for more than one hour. Illumination •...

  • Page 23: Overview

    Overview Chapter 1 Getting Started Front View • The pictures used for the cover and the main body in the Camera operating This indicates the camera operating User Manual are those of the representative model of each indicator (Optional) status. series.
  • Page 24 Overview Chapter 1 Getting Started Right View Plays CD or DVD titles. CD Drive (ODD) A CD Drive is optional. The installed drive (Optional) may differ depending on the model specifications. You can connect USB devices to the USB 2 USB Port port such as a keyboard/mouse, digital camera, etc.
  • Page 25 Overview Chapter 1 Getting Started Left View A jack to connect the AC adapter that 1 DC Jack supplies power to the computer. 2 Wired LAN Port Connect the Ethernet cable to this port. The internal heat of the computer is emitted through these holes.
  • Page 26 Overview Chapter 1 Getting Started Bottom View This is a Lithium-Ion rechargeable 1 Battery battery that supplies power to the computer. The latch used to remove or install 2 Battery Latches the battery.

  • Page 27: Turning The Computer On And Off

    Turning the Computer On and Off Chapter 1 Getting Started Turning the computer on About Windows Activation Connect the AC adapter. When you turn the computer on for the first time, the Windows activation screen appears. Lift the LCD panel up. Follow the activation procedures according to the instructions on the screen to use the computer.
  • Page 28 Turning the Computer On and Off Chapter 1 Getting Started Turning the computer off Adjusting the screen brightness • Since the procedures to turn the computer off may differ depending on the installed operating system, please turn When the computer runs on battery power, the LCD brightness is the computer off according to the procedures for the automatically set to low.
  • Page 29 Turning the Computer On and Off Chapter 1 Getting Started On the Start screen On the Charms Open the Charms. Click Power at the upper-right corner of the Start screen. • Touchpad/mouse: Drag the mouse pointer to the top- or the bottom-right corner of the screen.
  • Page 30 Turning the Computer On and Off Chapter 1 Getting Started Unlocking the screen To unlock the lock screen, do one of the following: • Touchpad/mouse: Click the lock screen. • Keyboard: Press any key. 10:00 Wednesday, January 1 If the account has a password, enter the password to log in after unlocking the screen.
  • Page 31 Chapter 2. Using Windows What is Microsoft Windows? Screen At a Glance Using the Charms Using Apps Windows Hot Key Function...

  • Page 32: Chapter 2. Using Windows

    What is Microsoft Windows? Chapter 2 Using Windows Microsoft Windows is an operating system that is required for Viewing Help+Tips operating a computer. On the Start screen, select Help+Tips. To use your computer optimally, you need to know how to use it properly.

  • Page 33: Screen At A Glance

    Screen At a Glance Chapter 2 Using Windows The following two screens are provided: the Start screen and the Desktop Refers to the Desktop. desktop. The Charms is hidden at the right of the Start screen. Displaying the The Charms appears as shown. Charms Touchpad/mouse: •...
  • Page 34 Screen At a Glance Chapter 2 Using Windows Using the Start button Start screen Right-click the Start button ( ) to select quick access menus. Launch applications on the Start screen. On the desktop, click the Start button ( ) or open the Charms and select the Start charm.
  • Page 35 Refers to the apps that are currently installed. is displayed. This screen appears only when using the mouse. Samsung Apps supplied with the This button appears only when using the original factory product are compatible mouse. Move the mouse pointer to the with the product’s supported OS.

  • Page 36: Using The Charms

    Using the Charms Chapter 2 Using Windows The Charms is a new type of menu that combines the Start menu Search Search with the Control Panel of existing Windows. Perform the keyword search to produce an integrated Search Search list of search results covering apps, files and web pages. The Charms allows you to quickly configure the device(s) Search connected to your computer, search for App(s)/file(s), and use the...
  • Page 37 Using the Charms Chapter 2 Using Windows Changing the Settings Frequently used Windows menus are collected. Icon Name Function Description Click the Charms > Settings. You can connect to a wireless network. Wireless Select a wireless network to connect Network Adjusting the You can adjust the volume or mute the Volume...

  • Page 38: Using Apps

    Using Apps Chapter 2 Using Windows An App refers to an application program (hereafter referred to as Using Apps an App). In a larger sense, it refers to all the software programs installed on the operating system. Displaying Currently Running App(s) Windows provides basic Apps for frequently performed tasks.
  • Page 39 Using Apps Chapter 2 Using Windows Using split screens Adding/Removing an App to/from the Start Screen Move to the Apps screen. Select the Apps in the Start screen. Touchpad/mouse: Click the icon in the bottom-left Touchpad/mouse: Move the mouse pointer to the top corner of the Start screen.
  • Page 40 Using Apps Chapter 2 Using Windows To play the photo or movie Camera App at a Glance Use the OS-provided camera app to take photos or make movies ► To play the Camera-taken photos instantly and edit them to your preference. •...
  • Page 41 Run the Charms and click Settings > Change PC Settings. Or select PC settings on the Start screen. Select Your account > Connect to a Microsoft account. Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support for the app directly.

  • Page 42: Windows Hot Key Function

    Windows Hot Key Function Chapter 2 Using Windows You can use the following convenient hot keys in Windows. Function Hot Keys Function Description Displaying the Start Screen Windows Key Switches to Start mode. Displaying the Desktop Windows Key + D Switches to Desktop mode.

  • Page 43: Chapter 3. Using The Computer

    CD Drive (ODD, Optional) Multi Card Slot Connecting an External Display Device Adjusting the Volume LCD Brightness Control Wired Network Wireless Network (Optional) Using the TPM Security Device (Optional) Samsung Software Update Diagnosing the Computer Status and Troubleshooting Using the Security Slot...

  • Page 44: Keyboard

    Keyboard Chapter 3. Using the computer Shortcut key functions and procedures are discussed in the following sections. • The keyboard image may differ from the actual keyboard. • The keyboard may differ depending on your country. The following mainly describes the shortcut keys. Shortcut Keys While pressing and holding the Fn key, press a shorcut keys.
  • Page 45 Using the computer Shortcut Keys Name Function Settings The Samsung software control program, the Settings, is launched. Screen Brightness Control Controls the screen brightness. Switches the screen output to the LCD or external monitor when an external monitor (or TV) CRT/LCD is connected to the computer.
  • Page 46 Keyboard Chapter 3. Using the computer Other Function Keys If the hot keys do not work properly, you have to install the Settings. Performs the right-click mouse function (touchpad).

  • Page 47: Touchpad

    Touchpad Chapter 3. Using the computer Click Function The touchpad provides the same function as a mouse and the left and right buttons of the touchpad plays the role of the left and Place a finger on the touchpad and click on an item once. right buttons of a mouse.
  • Page 48 Touchpad Chapter 3. Using the computer Right Button Function The Gesture Function of the Touchpad (Optional) This corresponds to clicking the right mouse button. • The Touchpad Gesture function may not be provided and Press the right touchpad button once. The corresponding pop-up the version of the function may differ depending on the menu appears.
  • Page 49 Touchpad Chapter 3. Using the computer The Scroll Function Charms Menu Activating Function This function is the same as the scroll area of the Touchpad. If you place your finger on the right edge of the touch pad and drag your finger toward the center, the Charms menu appears. If you place two fingers over the Touchpad and move them up, down, left or right, the screen is scrolled up, down, left or right accordingly.
  • Page 50 Touchpad Chapter 3. Using the computer Touchpad On/Off Function Locking with shortcut keys If you want to use the mouse only without using the touchpad, you can turn the touchpad off. To lock the touchpad function, press the keys. You can set the touchpad and touchpad button settings in the tabs that appear when clicking Charms menu on the Desktop >...

  • Page 51: Cd Drive (Odd, Optional)

    CD Drive Chapter 3. (ODD, Optional) Using the computer If your computer does not have a CD drive, you can purchase an When the CD tray opens, insert a CD or DVD and push the external CD drive. tray in until it clicks. •...

  • Page 52: Multi Card Slot

    Multi Card Slot Chapter 3. Using the computer Using the multi-card slot, you can read and write data on various types of memory cards. When you insert a memory card, make sure to insert the memory card in the correct direction. Pushing an incorrectly inserted memory card may damage the card itself or the slot.
  • Page 53 Multi Card Slot Chapter 3. Using the computer To remove a memory card Insert a memory card into the multi-card slot in the correct direction. Remove the card while holding the tip of the card. Alternatively, push the tip of the card in and then remove it once it The following message appears on the top right.
  • Page 54 Multi Card Slot Chapter 3. Using the computer To format a memory card • To share a memory card with a digital device such as digital camera, it is recommended to format the memory card When using the memory card for the first time, you must format in the digital device before use.

  • Page 55: Connecting An External Display Device

    Connecting an External Display Device Chapter 3. Using the computer If you connect an external display device such as a monitor, TV, About the connection cable projector, etc., you can view the picture on the wider screen of the Users should additionally purchase the necessary connection external device when you give a presentation or watch a video or cables.
  • Page 56 Connecting an External Display Device Chapter 3. Using the computer Select Charms menu > Devices > Projector > Second Connecting to the monitor port (Optional) Screen. Select a desired monitor mode. You can experience a wider screen by connecting the computer to a monitor, TV or projector with a monitor port.
  • Page 57 Connecting an External Display Device Chapter 3. Using the computer Select Charms menu > Devices > Projector > Second Connecting through the HDMI port (Optional) Screen. Select a desired monitor mode. By connecting the computer to a TV with a HDMI port, you can enjoy both a high visual quality and a high sound quality.
  • Page 58 Connecting an External Display Device Chapter 3. Using the computer In the Select a program to customize(S) field, click the Add Using NVIDIA graphics more efficiently button to register the software. (optional) NVIDIA Optimus is a function that enables automatic selection You can register executable files (EXE) only.

  • Page 59: Adjusting The Volume

    Adjusting the Volume Chapter 3. Using the computer You can adjust the volume using the keyboard and the volume Using the Sound Recorder control program. The procedures to record sound using the Windows Recorder are described below. Adjusting the Volume using the Keyboard Connect a microphone to the microphone jack.

  • Page 60: Lcd Brightness Control

    LCD Brightness Control Chapter 3. Using the computer Controlling the Brightness Using the Keyboard Switching the picture mode You can switch the picture mode to your preferred viewing Click the Charms menu > Settings > Screen pleasure, such as optimizing the display for movies or electronic Adjustment icon books.
  • Page 61 A large number of bad pixels can cause problems in appearance, but a small number of pixels doesn’t affect the computer performance. Therefore Samsung observes and manages the following dot principles: - Bright dot : 2 or less - Black dot : 4 or less...

  • Page 62: Wired Network

    Wired Network Chapter 3. Using the computer A wired network is a network environment used for a company Click Charms menu on the Desktop > Settings > network or broadband internet connection at home. Control Panel > Network and Internet > Network and Sharing Center and click on Change adapter settings in •...
  • Page 63 Wired Network Chapter 3. Using the computer Select Internet Protocol Version 4(TCP/IPv4) from the list Configure the IP settings. of Network Components and click Properties. When using DHCP, select Obtain an IP address automatically. To use a static IP address, select Use the following IP address, and set the IP address manually.
  • Page 64 Wired Network Chapter 3. Using the computer - <Wake On LAN> feature may not work while using Hybrid Using the WOL (Wake On LAN) function power saving feature. Hybrid sleep mode can be disabled <Wake On LAN> is a function that activates the system from Sleep from Power Options under Control Panel.

  • Page 65: Wireless Network (Optional)

    Wireless Network Chapter 3. (Optional) Using the computer A wireless network (Wireless LAN) environment is a network • The screen figures and terms may differ depending on the environment that enables communication between multiple model. computers at home or a small-size office through wireless LAN •...
  • Page 66 Wireless Network Chapter 3. (Optional) Using the computer Click Connect. Connecting to a Wireless LAN If a network key is set for the AP, enter the network key and If there is an AP, you can connect to the Internet via the AP using then click OK.

  • Page 67: Using The Tpm Security Device (Optional)

    Using the TPM Security Device Chapter 3. (Optional) Using the computer A TPM (Trusted Platform Module) security device is a security Setting Up the TPM solution that protects your personal information by saving the user authentication data on the TPM chip installed on the To use the TPM function, you have to complete the following computer.
  • Page 68 Using the computer Restart the computer. Initializing the TPM chip When the Samsung logo screen appears, press the F2 key When you use the TPM function for the first time or you want to repeatedly. register the user again, you have to initialize the TPM chip.
  • Page 69 Select Exit to save the changes. Select Exit to save the changes. The computer automatically restarts. Initialization of the TPM When the computer restarts automatically and the Samsung chip has been completed. logo screen appears, press the F2 key repeatedly.
  • Page 70 Using the TPM Security Device Chapter 3. (Optional) Using the computer Method 2 Installing the TPM program You can install the TPM program as follows. Install the program Turn the computer on and immediately press the F4 key according to the procedures below. several times.
  • Page 71 Using the TPM Security Device Chapter 3. (Optional) Using the computer Select a Security Platform Feature and set a basic user Registering the TPM program password. Right-click the icon on the taskbar. Complete the registration according to the instructions. Run the Security Platform Management item with the admin authority.
  • Page 72 Using the TPM Security Device Chapter 3. (Optional) Using the computer If the Confirm Attribute Changes window appears, select Using the TPM program the range to apply the encryption to and click OK. (This dialog box only appears when the folder is encrypted.) For more information about using the TPM program, refer to the online help for the program.
  • Page 73 Using the TPM Security Device Chapter 3. (Optional) Using the computer Decrypting an encrypted folder (file) You will be able to confirm that the color of the folder (file) name in the encrypted folder has been changed to green. Right-click over an encrypted folder (file) and select Decrypt from the pop-up window.
  • Page 74 Using the TPM Security Device Chapter 3. (Optional) Using the computer When the virtual drive (PSD) does not appear When the virtual drive (PSD) is not loaded You can only use the virtual drive (PSD) when you have selected To use the virtual drive (PSD), the virtual drive (PSD) should be the Personal Secure Drive (PSD) option during the program loaded first.
  • Page 75 Using the TPM Security Device Chapter 3. (Optional) Using the computer Deleting the virtual drive When you have to register again (to erase the authentication information on the TPM chip) If a virtual drive has been created, you have to delete the virtual drive before deleting the existing authentication information To register a user again, you need to delete the existing saved on the TPM chip.
  • Page 76 Using the TPM Security Device Chapter 3. (Optional) Using the computer Deleting the existing authentication information saved on the TPM chip. On the desktop, select the Charms menu > Settings > Control Panel > Programs > Uninstall a program > Infineon TPM Professional Package.

  • Page 77: Samsung Software Update

    Chapter 3. Using the computer The SW Update program runs. SW Update is a software program that searches for Samsung software programs and drivers installed when you purchased the Select the items that you want to update before proceeding computer and helps you update any drivers or programs.

  • Page 78: Diagnosing The Computer Status And Troubleshooting

    Diagnosing the Computer Status and Troubleshooting Chapter 3. Using the computer The Support Center program, which is Samsung’s computer’s Support Center is activated and starts diagnosing your troubleshooting guide, supports diagnosing the system and has a computer. FAQ for frequently occurring problem(s).

  • Page 79: Using The Security Slot

    Using the Security Slot Chapter 3. Using the computer You can secure the computer by connecting a lock and cable to the Security Slot. To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual.
  • Page 80 Chapter 4. Settings and Upgrade BIOS Setup Setting a Boot Password Changing the Boot Priority Battery...

  • Page 81: Chapter 4. Settings And Upgrade

    BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup enables you to configure your computer hardware Entering the BIOS Setup according to your needs. Turn the computer on. • Use the BIOS setup to define a boot password, change the Immediately press the F2 key several times.
  • Page 82 BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup Screen Setup Menu Description This is a description about the basic The BIOS Setup menus and items may differ depending on SysInfo specifications of the computer. your computer model. Using this menu, you can configure the major Advanced Setup Menu chipsets and additional functions.

  • Page 83: Setting A Boot Password

    Setting a Boot Password Chapter 4. Settings and Upgrade If you set a password, you have to enter the password when you Setting a Supervisor Password turn the computer on or enter the BIOS Setup. If you set a Supervisor Password, you need to enter the password By configuring a password, you can restrict system access to when you turn the computer on or enter the BIOS Setup.
  • Page 84 Setting a Boot Password Chapter 4. Settings and Upgrade Enter a password, press <Enter>, re-enter the password for Setting a User Password confirmation, and press <Enter> again. Using the User Password, you can turn the computer on but you The password can be up to 8 alphanumeric characters. cannot change the major settings of the BIOS Setup because you Special characters are not allowed.
  • Page 85 Setting a Boot Password Chapter 4. Settings and Upgrade Setting up a Hard Disk Drive Password (Optional) Deactivating the Password If you set a password for a hard disk drive, it cannot be accessed Select on the password to be deactivated. from another computer.

  • Page 86: Changing The Boot Priority

    Changing the Boot Priority Chapter 4. Settings and Upgrade Set the Boot Device Priority > Boot Option #1 item on the The computer is configured so that it boots from the HDD with priority, by default. right screen to USB device. This section will show you how to change the setting so that the computer boots from a USB device.

  • Page 87: Battery

    Battery Chapter 4. Settings and Upgrade Please refer to the following instructions when running the Installing/Removing the Battery computer on battery power without connecting the AC power. A Lithium-Ion smart battery is supplied with this computer. Shutdown the system, close the LCD panel and place the computer upside down on a flat surface.
  • Page 88 Battery Chapter 4. Settings and Upgrade Charging the Battery Measuring the Remaining Battery Charge You can view the battery charge status by completing the Attach the battery and connect the AC adapter to the DC-in following procedures. jack of the computer. The battery will then start charging.
  • Page 89 Battery Chapter 4. Settings and Upgrade Using the power management program Extending the Battery Usage Time This program helps you use the battery more efficiently Decreasing the LCD Brightness and supports the power mode optimized for the operating environment. Click the Charms menu > Settings >...
  • Page 90 Battery Chapter 4. Settings and Upgrade Using the Battery Calibration Function (Optional) Select Advanced > Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display.

  • Page 91: Chapter 5. Troubleshooting

    Chapter 5. Troubleshooting Recovering/Backing up the Computer (Optional) Reinstalling Windows (Optional) Q&A...
  • Page 92 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting If a problem occurs with your computer, Recovery (recovery Recovery • may not be provided or may be a different program) allows you to easily restore your computer to the default version depending on the model. (factory) settings.
  • Page 93 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting If the initial menu screen appears, click Recover. Recovering Select a recovery point and click Recover. You can restore the computer settings to the factory default settings if the computer fails to boot up, or if you encounter a If you set the User Data Maintenance to ON, the computer is serious problem with the computer.
  • Page 94 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Click Backup in the Recovery Home screen. Recovering after a Backup Select the drive to save and click Backup. You can recover your computer after you have backed up your computer to a separate drive or external storage device. You cannot select a DVD drive.
  • Page 95 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Recovering The recover is performed based on the screen instructions. You can use your computer after the recover is completed. You can recover your computer using the backup from the above process. If the backup image is saved to an external storage device, connect the device.
  • Page 96 Select an option in Disk recovery Point and click Disk copy. If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center to request assistance. In this case, you may be charged for the relevant service.

  • Page 97: Recovering/Backing Up The Computer (Optional)

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Export Disk Image Function If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device.
  • Page 98 You can remove all items in your PC and Remove…. reinstall Windows again. You should back up the files in the following folders before using the PC Recovery function since these files are not kept. \Windows, \Program files, \Program files(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData...

  • Page 99: Reinstalling Windows (Optional)

    Next. • Make sure to backup all important data. Samsung Electronics shall not be held liable for any loss of data. This screen may not be displayed depending on the OS...
  • Page 100 If you click Upgrade, the procedures from Step 6 continue Drive D includes an area to save the backup image used by sequentially. Samsung Recovery Solution. Installing Windows to drive C is recommended. • This screen may not be displayed depending on the OS version.
  • Page 101 Drive D includes an area to save the backup image used by After a while, the Options windows such as Language, Time, Samsung Recovery Solution. Installing Windows to drive C is Keyboard, etc. appear. Confirm the settings and click the recommended.
  • Page 102 What is a Recovery Area? The size of Recovery varies by models because of the different size of applied programs. Samsung computers have an additional partition to recover computers or save backup files. (Only for models with the What is a recovery image? Recovery.)
  • Page 103 Q&A Chapter 5. Troubleshooting Windows Related How can I uninstall the driver? I cannot find the computer's Shutdown button. On the Desktop, click Charms > Settings > Control Panel > Uninstall a program. • Touchpad/mouse: Alternatively, right-click the Start button, and click - At the upper-right corner of the Start screen, select Power Programs and Features.
  • Page 104 If you want to install a different operating system on your PC, you need to change the BIOS settings first. For more information, visit http://www.samsung.com and go to Customer Support > Troubleshooting. Search for Windows 8 or Windows 8.1, and look through the list of...
  • Page 105 Q&A Chapter 5. Troubleshooting Display Related Sound Related The Desktop displayed on the TV after connecting via I cannot hear any sound from the TV after connecting the HDMI port does not fit the screen. via the HDMI port. 1. Right-click over the taskbar on the Desktop and click Play Go to the Graphics Control Panel to adjust the screen settings.
  • Page 106 Chapter 6. Appendix Important Safety Information Replacement Parts and Accessories Regulatory Compliance Statements WEEE Symbol Information Samsung Packaging Take-Back Program Product Specifications Glossary...

  • Page 107: Important Safety Information

    Important Safety Information Chapter 6 Appendix • If your computer has a voltage selector switch, make sure that Safety Instructions the switch is in the proper position for your area. Your system is designed and tested to meet the latest standards •...
  • Page 108 Important Safety Information Chapter 6 Appendix Care During Use The Instruction On Safety Operation of NotePC • Do not walk on the power cord or allow anything to rest on it. 1. When installing and operating devices please refer to safety requirements in the user manual.

  • Page 109: Replacement Parts And Accessories

    Class 1M laser radiation when operating part is open. non-removable rechargeable batteries in the garbage. Do not view directly with optical instruments. Contact the Samsung Helpline for information on how to dispose • Class 3B invisible laser radiation when open.
  • Page 110 Replacement Parts and Accessories Chapter 6 Appendix General Requirements Connect and Disconnect the AC adapter The requirements listed below are applicable to all countries: The socket-outlet shall be installed near the equipment and shall be easily accessible. • All power cord sets must be approved by an acceptable Do not unplug the power cord by pulling the cable only.

  • Page 111: Regulatory Compliance Statements

    Regulatory Compliance Statements Chapter 6 Appendix Wireless Guidance • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation (If fitted with 2.4G band or 5G band) regulations require wireless devices to be turned off while traveling in an airplane. Low power, Radio LAN type devices (radio frequency (RF) wireless 802.11ABGN (also known as wireless Ethernet or Wifi) and communication devices), operating in the 2.4GHz/5GHz Band, may...
  • Page 112 Regulatory Compliance Statements Chapter 6 Appendix United States of America • Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact manufacturer for USA and Canada Safety Requirements and Notices service.
  • Page 113 Regulatory Compliance Statements Chapter 6 Appendix Unintentional Emitter per FCC Part 15 Use On Aircraft Caution This device complies with Part 15 of the FCC Rules. Operation is Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals subject to the following two conditions:(1) this device may not could interfere with critical aircraft instruments.
  • Page 114 Regulatory Compliance Statements Chapter 6 Appendix If necessary, the user should consult the dealer or an experienced This device is restricted to indoor use due to its operation in the radio/television technician for additional suggestions. The user 5.15 to 5.25 GHz frequency range. FCC requires this product to be may find the following booklet helpful: “Something About used indoors for the frequency range 5.15 to 5.25 GHz to reduce Interference.”...
  • Page 115 For body worn operation, this model meets the FCC RF exposure reach the network. In general, the closer you are to a wireless base guidelines when used with Samsung accessory designated for this station antenna, the lower the power output.
  • Page 116 Regulatory Compliance Statements Chapter 6 Appendix (If fitted with 2.4G band or 5G band) Canada Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz Band, may Unintentional Emitter per ICES-003 be present (embedded) in your notebook system. This section is only applicable if these devices are present.
  • Page 117 Regulatory Compliance Statements Chapter 6 Appendix Operation of this device is subject to the following two conditions: Brazil (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Este produto esta homologado pela ANATEL, de acordo com interference that may cause undesired operation of the device.
  • Page 118 Regulatory Compliance Statements Chapter 6 Appendix European Radio Approval Information European Union (for products fitted with EU-approved radio devices) This Product is a Notebook computer; low power, Radio LAN type European Union CE Marking and Compliance Notices devices (radio frequency (RF) wireless communication devices), Products intended for sale within the European Union are marked operating in the 2.4GHz/5GHz band, may be present (embedded) with the Conformité...
  • Page 119 Notebook PC in Übereinstimmung mit den dalla direttiva 1999/5/CE. Deutsch grundlegenden Anforderungen und den [German] Ar šo Samsung deklarē, ka Notebook PC atbilst übrigen einschlägigen Bestimmungen der Latviski Direktīvas 1999/5/EK būtiskajām prasībām un Richtlinie 1999/5/EG befindet. [Latvian] citiem ar to saistītajiem noteikumiem.
  • Page 120 Regulatory Compliance Statements Chapter 6 Appendix Alulírott, Samsung nyilatkozom, hogy a Hér með lýsir Samsung yfir því að Notebook PC Íslenska Magyar Notebook PC megfelel a vonatkozó alapvetõ er í samræmi við grunnkröfur og aðrar kröfur, [Icelandic] [Hungarian] követelményeknek és az 1999/5/EC irányelv sem gerðar eru í...
  • Page 121 Samsung Electronics Vietnam Co., Ltd. Yen Phong 1, I.P Yen Trung Commune, Yen Phong Dist., Bac Ninh Province, Vietnam For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your product.
  • Page 122 Regulatory Compliance Statements Chapter 6 Appendix The European variant is intended for use throughout the European RF Exposure Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: General Statement on RF energy Your Notebook or Tablet PC contains a transmitter and a receiver.
  • Page 123 Regulatory Compliance Statements Chapter 6 Appendix information does not indicate the need for any special precautions RTC CAUTION for the use of mobile devices. The note that if you want to reduce your exposure then you can do so by limiting the length of calls to CAUTION : Danger of explosion if battery is incorrectly replaced.

  • Page 124: Weee Symbol Information

    To find the nearest recycling location, go to our website: For more information on safe disposal and recycling visit our www.samsung.com/recyclingdirect Or call, (877) 278-0799 website www.samsung.com/in or contact our Helpline numbers - For battery recycling go to call2recycle.org; or call 1-877-723-1297 18002668282, 180030008282.

  • Page 125: Samsung Packaging Take-Back Program

    Samsung Packaging Take-Back Program Chapter 6 Appendix In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.

  • Page 126: Product Specifications

    Product Specifications Chapter 6 Appendix The system specifications may differ depending on the derived models. Temperature: -5~40°C for storage, For detailed system specifications, refer to the product catalogue. 10~35°C when operating Operating Environment Humidity: 5~90% for storage, Intel Dual-Core i3/i5/i7 Processor 20~80% when operating CPU (Optional) Intel Pentium/Celeron Processor...
  • Page 127 Appendix Registered Trademarks ENERGY STAR® Partner As an ENERGY STAR® Partner, SAMSUNG has Samsung is a registered trademark of Samsung Co., Ltd. determined that this product meets the ENERGY STAR® Intel, Pentium/Dual-Core/Quad-Core are registered trademarks of guidelines for energy efficiency.

  • Page 128: Glossary

    Glossary Chapter 6 Appendix The Glossary lists the terminologies used in this User Guide. For terminologies other than these, look in Windows Help. Backup DHCP (Dynamic Host Configuration Protocol) A way to save the current data to restore it later if necessary. This refers to automatically allocating IP addresses to the users on A backup is a way to restore computer data when the data or the network by the network administrators.
  • Page 129 Glossary Chapter 6 Appendix DVD (Digital Versatile Disk) Icon DVD was developed to replace CD (compact disk). Although the This refers to a small image that represents a file that users can use. shape and size of the disc are the same as that of a CD, the capacity IEEE802.XX of a DVD is at least 4.7GB while the capacity of a CD is 600MB.
  • Page 130 Glossary Chapter 6 Appendix Network Protocol A group of computers and devices, such as printers and scanners, A protocol is a set of rules used by computers to communicate with connected by a communications link. A network can be either each other across a network.
  • Page 131 Glossary Chapter 6 Appendix Shared Folder USB (Universal Serial Bus) A folder that can be used by other users on the network. This refers to a serial interface standard developed to replace the conventional interface standards such as Serial and PS/2. Sleep Mode The data transmission specifications are one of the interface A power mode that enables computers to save power consumption...

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