Contents Cisco SPA-500 Series Overview ........................3 Using the Call Features of the Cisco SPA-500 Series ..................4 Placing a Call ............................. 4 Answering a Call ............................4 Ending a Call .............................. 4 Do Not Disturb ............................4 Call Forwarding ............................4 Blind Transferring ............................
Cisco SPA-500 Series Overview The following list highlights some of the features that are available with your Cisco SPA-500 series VoIP phone. 1. Handset 2. Voice Mail indicator light, blinks when the phone is ringing and remains lit to indicate new voice messages.
Using the Call Features of the Cisco SPA-500 Series Placing a Call There are 3 options available to place a call using either another extension, or local/long distance number: Lift the handset, dial the number and press the “dial” soft key.
Placing a Call on Hold While on the call: Press the “hold” button To return to the call, press the “hold” button again. Placing a Conference Call To establish a conference call for an existing call: Press the “Conf” soft key (this will automatically select a new line and place the other party on hold).
Softkey Button Quick Reference Button Function << or >> Move left or right through an entry without deleting characters. activ Activates screen saver mode. Add an entry. bXfer Performs a blind call transfer (transferring a call without speaking to the party to whom you are transferring the call.) cancel Cancels any changes you have made (press before ok or save).
Using the Voice Mail Features of the Cisco SPA-500 Series Accessing Voice Mail Press (envelope button) Enter your mailbox number which is your extension number. Enter your temporary password which is your extension number. At this time you may reset your password. Press 0 for Mailbox Options, then 5 and follow the prompts.
Technical Support How to Contact Us Technical support can be reached by calling us at: Direct from your PBX – Dial 611 Local and toll Free Numbers: Atikokan 807-590-9996 Barrie 705-393-9996 Bracebridge 705-640-9996 Chapleau 705-860-9996 Elliot Lake 705-847-9996 Fort Frances 807-270-9996 Haileybury 705-680-9996...
9-1-1 – Emergency Access vTone/PBX VoIP 9-1-1 Service Limitations Vianet provides VoIP 9-1-1 service to every vTone/PBX subscriber. VoIP 9-1-1 service is different from Enhanced 9-1-1 service (service provided on a traditional phone line). VoIP 9-1-1 service limitations include the following: VoIP 9-1-1 service may not be available in an electrical power outage and will not be available during a broadband Internet outage.