Epson L200 Service Manual page 46

Color inkjet printer
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L200/L201/L100/L101
Start
Turn on the printer
No
Does printer turn on the
power?
Yes
No
Is Power-on sequence
1
finished without error?
Yes
Standby condition
Perform "Flow A"
Printer failure only
What is returned reason?
Scanner unit
*3
failure
Copy an image
No
Is scanning operation
finished without
trouble?
Yes
*4
Finish
Appendix
Flow A
Major problem without
error message
*1
No Power
[Presumable Cause]
• Power Supply Board damage
• Main Board damage
[Major Troubleshooting]
• Power Supply Board
replacement
• Main Board replacement
finished without trouble?
Major problem without error message
Poor Printing
Scanner failure
[Phenomenon]
• Poor printing quality
[Presumable Cause]
• Ink stain on paper
• Contamination of Scanner
• Dot missing
Glass
• Paper eject without printing
• Contamination of Document
Pad
[Presumable Cause]
• CIS Unit bonding failure
• Driver / Panel mis-setting
• CIS Unit damage
• Contamination of CR scale
• Scanner Motor damage
• Contamination of Printhead
cover
[Major Troubleshooting]
• Printhead damage
• Scanner Glass cleaning
• Ink clogging of Printhead
• Document Pad cleaning
• Contamination on Cap Unit /
• Document Pad replacement
Wiper of Ink System Assy
• CIS Unit replacement
• Ink System Assy damage
• Scanner Motor replacement
• Float of Porous Pad on Paper
Guide Front
• Narrow PG
• PE Sensor Lever damage
• PE Sensor damage
[Major Troubleshooting]
• Driver / Panel re-setting
• CR Scale replacement
• Printhead cover cleaning
• Printhead cleaning
• Ink Cartridge replacement
• Printhead replacement
• Rubber cleaning of Cap Unit
• Ink System Assy replacement
• Porous Pad re-installation
• PG readjustment
• Printer Mechanism
replacement
• PE Sensor Lever replacement
Start
Print check pattern
Please refer to
Code
(p47)"for troubleshooting.
No
Is printing operation
finished without error?
Yes
No
Is printing operation
Yes
Paper Jam error
Return previous flow
[Occurrence Condition]
This error occurs when top/
bottom of paper is not detected by
PE Sensor in the specified steps of
paper feeding operation correctly.
[Major Occurrence Timing]
• Power-on timing
• Paper loading timing
• Paper eject timing
Poor Paper Loading
[Major Troubleshooting]
[Presumable Cause]
1 Push "Start" button to eject the
• Use of 3rd party media
paper.
• Edge guide mis-setting
• Success
• Foreign material
Start paper feeding operation
• Part come-off
again if printer has print data.
• Fail
[Major Troubleshooting]
Occur paper jam error again.
• Recommendation of EPSON
2 If fail in the above 1), remove
media
the paper.
• Edge guide re-setting
3 Push "Start" button again.
• Foreign material removal
• Success
• Part re-installation
Start paper feeding operation
• Roller replacement
again if printer has print data.
• Fail
Occur paper jam error again.
Abnormal Noise
4 If fail in the above 3), check
foreign material / part come-
[Presumable Cause]
off / PE Sensor Lever / Porous
• Foreign material
Pad on Paper Guide Front /
• Insufficient grease
Main board.
• Gear damage
[Major Troubleshooting]
• Foreign material removal
• Lubrication of grease
• Gear replacement
Blank Printing
[Presumable Cause]
• Valve closes
• Ink tank ventilation film gets
wet
• Ink tube crumples
• Ink tube connection is
incomplete.
[Major Troubleshooting]
• Open valve
• Ink tank replacement
• Ink tube re-installation
Troubleshooting Workflow
Major problem with error message
1
Fatal error
Maintenance error
" 4.3.2 Fatal Error
[Occurrence Condition]
This error occurs when
maintenance counter in EEPROM
exceeds the specified value.
[Major Occurrence Timing]
• Power-on timing
• Print start timing
• Cleaning timing
[Troubleshooting]
• Porous Pad replacement
• Tube Assy replacement
• Maintenance counter reset
No Paper error
[Occurrence Condition]
This error occurs when top of
paper is not detected by PE Sensor
in the specified steps of paper
loading operation correctly.
(No paper / No loading / No
cassette / large paper skew)
[Major Occurrence Timing]
• Paper loading timing
[Major Troubleshooting]
1 Put papers in cassette and push
"Start" button.
2 If a paper stops before reaching
PE Sensor, remove it and
check the paper condition.
3 A) If no damage in the above 2),
set edge guide correctly after
putting papers in cassette and
retry.
B) If damage in the above 2),
check foreign materials /
parts come-off / parts
transformation in paper
path.
4 If not resolved by 3-A) & 3-B),
check foreign material / Part
come-off / surface condition of
LD Roller / PE Sensor Lever /
Main Board / PF Motor.
*1: If the printer can turn on but turns off right away, the protection circuit may cut off
the power due to an error such as a circuit failure.
*2: Only for manual duplex print
*3: Only for L200/L201.
*4: In case of "Not Trouble Found", check fatal error code.
This flowchart is compiled based on the following contents.
Our experience regarding the quality problem.
ESK's repair data on FY08 / FY09 models.
Printer Mechanism specification for L200/L201/L100/L101.
Revision A
Ink End error
Paper Jam error
[Occurrence Condition]
Please refer to
" Paper Jam error"
This error occurs when ink in Ink
of "Error occurs in printing
Cartridge is empty.
operation".
[Major Occurrence Timing]
• Power-on timing
• Print start timing
• Cleaning timing
• Print timing
[Troubleshooting]
• Refill the ink(s)
*2
Double Feed error
[Occurrence Condition]
This error occurs on the following
case.
• A paper is ejected without
printing during paper loading
operation.
• Actual paper length is longer
than theoretical one.
[Major Occurrence Timing]
• Paper loading timing
• Paper feed timing
• Paper eject timing
[Troubleshooting]
• PE Sensor Lever replacement
• Main Board replacement
Confidential
46

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