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nokia
C
P
ONNECTING
EOPLE
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is
protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including
reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of
Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others
without the prior written consent of Nokia Mobile Phones.
Service Manual 5100 Level 1&2
PAGE 1 (20)
Confidential
nokia
5100
NPM-6
SERVICE MANUAL
Service Level 1&2
Copyright 2002-2003 © Nokia Corporation
Approved 1.0
SQX 00591-en DJk
14.02.2003

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Summary of Contents for Nokia 5100 NPM-6

  • Page 1 Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
  • Page 2: Service Manual 5100 Level

    14.02.2003 Introduction The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 5100. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g.
  • Page 3: Table Of Contents

    PAGE 3 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 14.02.2003 Table of content EXPLODED VIEW ............................4 SPARE PARTS LIST ............................5 INFRARED GONOGO TEST.......................... 8 SW-UPDATE ..............................9 GENERAL REPAIR INFORMATION ......................
  • Page 4: Exploded View

    Nokia Mobile Phones Customer Care EMEA PAGE 4 (20) SQX 00591-en DJk Approved 1.0 nokia Technical Services, Repair Concepts Confidential 10.02.2003 ONNECTING EOPLE 1. EXPLODED VIEW Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List) Service Manual 5100 Level 1&2...
  • Page 5: Spare Parts List

    PAGE 5 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 2. SPARE PARTS LIST ITEM/ QTY PART NO PART NAME CIRCUIT REF. I004 6150099 SCREWS 9458503 UI MODULE ASSY (I005-I008)
  • Page 6: Swap Units

    PAGE 6 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 VARIANT PARTS ITEM/ QTY PART NO PART NAME CIRCUIT REF. I001 9458884 A-SHELL ASSEMBLY DARK GREY I001...
  • Page 7: Service Tools

    PAGE 7 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 SERVICE TOOLS TYPE PART NO PART NAME Accessory 0273560 BL-4C BATTERY BLOCK LI-ION 720MAH Accessory 0272169 AC TRAVEL CHARGER ACP-8E (EURO)
  • Page 8: Infrared Gonogo Test

    PAGE 8 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 3. INFRARED GONOGO TEST You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm.
  • Page 9: Sw-Update

    PAGE 9 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 4. SW-UPDATE To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always the latest version of flash software, which is available on Partner Web Site.
  • Page 10: General Repair Information

    You can use a Golden Phone for inspecting your measuring equipment. SB-132: Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis. This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved.
  • Page 11: Disassembly Instructions (Also See Video Clips)

    PAGE 11 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 6. DISASSEMBLY INSTRUCTIONS (ALSO SEE VIDEO CLIPS) Do not open the unit, if you don’t have a torque driver, which is capable of 40 Ncm, but send the product to the appropriate service partner with higher service level.
  • Page 12 PAGE 12 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 Remove Earpiece. Note the guiding pin when assembling. Remove Keymat. Service Manual 5100 Level 1&2 Copyright 2002-2003 © Nokia Corporation...
  • Page 13: Exchange Of System Connector

    PAGE 13 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 7. EXCHANGE OF SYSTEM CONNECTOR The System Connector is attached with double-sided Press SRT-6 between C-Cover and System Connector and adhesive gasket to C-Cover.
  • Page 14: Exchange Of Battery Connector

    PAGE 14 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 8. EXCHANGE OF BATTERY CONNECTOR These are the two soldered support angles. Use a side cutter to cut the support angles.
  • Page 15: Quick Trouble Shooter Part1

    PAGE 15 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 9. QUICK TROUBLE SHOOTER PART1 Service Manual 5100 Level 1&2 Copyright 2002-2003 © Nokia Corporation...
  • Page 16: Quick Trouble Shooter Part2

    PAGE 16 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 QUICK TROUBLE SHOOTER PART2 Service Manual 5100 Level 1&2 Copyright 2002-2003 © Nokia Corporation...
  • Page 17: Quick Trouble Shooter Part3

    PAGE 17 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 QUICK TROUBLE SHOOTER PART3 Service Manual 5100 Level 1&2 Copyright 2002-2003 © Nokia Corporation...
  • Page 18: Esd Protection Requirements

    PAGE 18 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 ESD PROTECTION REQUIREMENTS Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or arm wrist.
  • Page 19: Service Notes

    PAGE 19 (20) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA SQX 00591-en DJk Technical Services, Repair Concepts Confidential 10.02.2003 SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form.
  • Page 20: Gonogo Tester

    Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site. BATTERY TESTER The Astratec battery tester lets you test the capacity of Nokia batteries.

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