Page 1 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO3511/4511 File No. SHE030002G0 R03042133500-TTEC Ver07_2005-07...
Page 3 GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR e-STUDIO3511/4511 The installation and service should be done by a qualified service technician. 1. Transportation/Installation • When transporting/installing the equipment, employ four persons and be sure to use the positions as indicated below.
Page 4 Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Toshiba TEC Corporation. Cautionary Labels •...
Page 5 Sharpness adjustment ..................3-27 3.5.8 Setting range correction ..................3-28 3.5.9 Setting range correction (Adjustment of background peak) ....... 3-29 3.5.10 Adjustment of smudged/faint text ............... 3-29 3.5.11 Adaptation to highlighter ..................3-30 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 CONTENTS 04/10...
Page 6 Adjustment of RADF height ................3-60 3.12.3 Adjustment of skew .................... 3-61 3.12.4 Automatic adjustment of sensors and initialization of EEPROM ......3-62 3.12.5 Adjustment of aligning ..................3-63 3.12.6 Adjustment of aligning at reversing ..............3-64 November e-STUDIO3511/4511 CONTENTS 2003 © TOSHIBA TEC 04/10...
Page 7 4.6 Jig List ..........................4-24 4.7 Grease List ........................4-24 4.8 Precautions for Storing and Handling Supplies ..............4-25 4.8.1 Precautions for storing TOSHIBA supplies ............4-25 4.8.2 Checking and cleaning of photoconductive drum ..........4-26 4.8.3 Checking and cleaning of drum cleaning blade and transfer belt cleaning blade ............
Page 8 6.3 Firmware Updating with USB Storage Device ..............6-47 <Appendix> Assist Mode ......................6-61 7. POWER SUPPLY UNIT ....................7-1 7.1 Output Channel ........................7-1 7.2 Fuse ........................... 7-3 7.3 Configuration of Power Supply Unit ................... 7-4 November e-STUDIO3511/4511 CONTENTS 2003 © TOSHIBA TEC 04/10...
Page 9 8.2.2.2 Setting procedure ................... 8-15 8.2.3 Items to be notified ..................... 8-19 9. WIRE HARNESS CONNECTION DIAGRAMS ............. 9-1 9.1 AC Wire Harness ....................... 9-1 9.2 DC Wire Harness ..................... Appendix 9.3 Connector Table ....................... Appendix November 2003 © TOSHIBA TEC e-STUDIO3511/4511 CONTENTS...
Page 11: Wire Harness Connection Diagrams
1. SPECIFICATIONS/ ACCESSORIES/OPTIONS/ SUPPLIES 2. ERROR CODE AND SELF-DIAGNOSTIC MODE 3. ADJUSTMENT 4. PREVENTIVE MAINTENANCE (PM) 5. TROUBLESHOOTING 6. FIRMWARE UPDATING 7. POWER SUPPLY UNIT 8. REMOTE SERVICE 9. WIRE HARNESS CONNECTION DIAGRAMS...
Page 13: Specifications/Accessories/Options/Supplies
1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1.1 Specifications Values in [ ] are for e-STUDIO4511 in case that the specification is different between e-STUDIO3511 and e-STUDIO4511. • Copy process Indirect electrophotographic process (dry) • Type Desktop type (Console type: when optional Paper Feed Pedestal (PFP) or optional Large Capacity Feeder (LCF) is installed.)
Page 14 (A4/LT, upper drawer, 100%, original placed manually) • Warming-up time ....Approx. 40 seconds (Stand-alone, temperature: 20°C) • Multiple copying ....Up to 999 copies; Key in set numbers e-STUDIO3511/4511 SPECIFICATIONS 1 - 2 November 2003 © TOSHIBA TEC 04/10...
Page 15 • Power consumption ..1.5 kW or less (100V series), 1.7 kW or less (200V series) * The electric power is supplied to the reversing automatic document feeder, finisher, PFP and LCF through the equipment. • Total counter ..... Electronic counter November 2003 © TOSHIBA TEC 1 - 3 e-STUDIO3511/4511 SPECIFICATIONS...
Page 16 • Dimensions of the equipment ..See the figure below (W660 x D718 x H739 mm) * When the tilt angle of the control panel is 45 degrees. 45° Fig. 1-101 e-STUDIO3511/4511 SPECIFICATIONS 1 - 4 November 2003 © TOSHIBA TEC...
Page 17: Accessories
Screw M3 x 8 / M4 x 8 1 pc. / 1pc. * Machine version NAD: North America MJD: Europe AUD: Australia ASD: Asia TWD: Taiwan SAD: Saudi Arabia JPD: Japan November 2003 © TOSHIBA TEC 1 - 5 e-STUDIO3511/4511 SPECIFICATIONS...
Page 18: Options
Toner cartridge (K) PS-ZT3511 *K, PS-ZT3511K Toner cartridge (Y) PS-ZT3511 *Y, PS-ZT3511Y Toner cartridge (M) PS-ZT3511 *M, PS-ZT3511M Toner cartridge (C) PS-ZT3511 *C, PS-ZT3511C Marked * : E, D, C and T e-STUDIO3511/4511 SPECIFICATIONS 1 - 6 November 2003 © TOSHIBA TEC...
Page 21: Error Code And Self-Diagnostic Mode
Upper drawer transport jam (Paper not reaching the registration Ch. 5.1.3 sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. November 2003 © TOSHIBA TEC 2 - 1 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 22 Jam access cover open jam: The jam access cover has opened Ch. 5.1.5 during printing. E410 Front cover open jam: The front cover has opened during Ch. 5.1.5 printing. 2 - 2 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 23 E726 Transport/exit signal reception jam: RADF receives the transport/ Ch. 5.1.6 exit reception signal from the equipment when no original is at the exposure waiting position. November 2003 © TOSHIBA TEC 2 - 3 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 24 (1) Paper exists at the inlet sensor when power is turned ON. [MJ-1022/1023/1024] (2) Paper exists at the feed path sensor or processing tray sensor when power is turned ON. [MJ-1023/1024] 2 - 4 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 25 Paper remaining on the transport path: The multiple feeding of Ch. 5.1.3 preceding paper caused the misfeeding of upcoming paper (redetection after no jam is detected at [EB50]). November 2003 © TOSHIBA TEC 2 - 5 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 26: Service Call
C360 Copy process Charger cleaner motor abnormality: Charger cleaner motor is Ch. 5.1.18 related service call not rotating or wire cleaner is not moving normally. 2 - 6 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 27 Polygonal motor abnormality: The polygonal motor is not Ch. 5.1.15 related service call rotating normally. CA20 H-Sync detection error: H-Sync signal detection PC board Ch. 5.1.15 cannot detect laser beams. November 2003 © TOSHIBA TEC 2 - 7 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 28 [MJ-1022] CC40 Swing motor abnormality: Swing motor is not rotating or swing Ch. 5.1.16 unit is not moving normally. [MJ-1023/1024] 2 - 8 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 29 CEB0 Black developer unit lifting movement abnormality: The black Ch. 5.1.18 developer unit does not move up or down normally (lifting cam does not operate normally). November 2003 © TOSHIBA TEC 2 - 9 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 30 Scanner response abnormality Ch. 5.1.12 F120 Other service call Database abnormality: Database is not operating normally. Ch. 5.1.20 F350 Circuit related SLG board abnormality Ch. 5.1.14 service call 2 - 10 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 31: Error In Internet Fax / Scanning Function
Onramp Gateway transmission failure Ch. 5.1.21 (1) 1C82 Internet FAX transmission failure when processing FAX job received Ch. 5.1.21 (1) 1CC0 Job canceling 1CC1 Power failure Ch. 5.1.21 (1) November 2003 © TOSHIBA TEC 2 - 11 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 32 Insufficient system storage Terminal/Destination mail address error Ch. 5.1.21 (2) (RFC: 552) 2553 Mailbox name not allowed Destination mail address error Ch. 5.1.21 (2) (RFC: 553) 2 - 12 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 33 Maximum number of document range is Exceeding maximum number of docu- Ch.5.1.21 (3) reached. ments 2BF2 Maximum number of folder range is Exceeding maximum number of folders Ch.5.1.21 (3) reached. November 2003 © TOSHIBA TEC 2 - 13 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 34 Failed to process received Fax job Process failure of FAX job received Ch. 5.1.21 (4) 2CC0 Job canceled Job canceling 2CC1 Power failure occurred Power failure Ch. 5.1.21 (4) 2 - 14 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 35 Ch. 5.1.21 (5) 2DA7 Failed to acquire resource. Resource acquiring failure Ch. 5.1.21 (5) 2DC0 Job canceled Job canceling 2DC1 Power failure occurred Power failure Ch. 5.1.21 (5) November 2003 © TOSHIBA TEC 2 - 15 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 36 3A82 Partial mail was received during the partial Ch. 5.1.21 (6) mail setting is disabled. This mail could not be transferred to the administrator. 2 - 16 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 37 This mail could not be transferred to the administrator. 3C13 Tiff Analyze Error has been detected in Ch. 5.1.21 (6) the received mail. November 2003 © TOSHIBA TEC 2 - 17 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 38 3C62 Offramp Security Error has been detected Ch. 5.1.21 (6) in the received mail. This mail could not be transferred to the administrator. 2 - 18 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 39: Printer Function Error
A222 Print job power failure - The power of the equipment is turned OFF during print job Ch. 5.1.21 (6) (copy, list print, network print). November 2003 © TOSHIBA TEC 2 - 19 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 40 (Nx256)+(Nx16)+N Color mode 0: Auto color 1: Full color 2: Black 3: Unused 4: Twin color copy 5: Gray scale 6: Unused 7: Image smoothing 2 - 20 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 41: Self-Diagnosis Modes
Buttons without LED (Press to display the message on the control panel.) Button on touch panel (Press to display the screen on the control panel at power- ON.) November 2003 © TOSHIBA TEC 2 - 21 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 42 Ready [POWER] To user State transition diagram of self-diagnosis modes Turn OFF the power after using the self-diagnosis mode, and leave the equipment to the user. 2 - 22 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 43: Input Check (Test Mode 03)
[Example of display during input check] Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages. November 2003 © TOSHIBA TEC 2 - 23 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 44 No paper Upper drawer empty sensor No paper Lower drawer tray-up sensor Tray at upper limit position Upper drawer tray-up sensor Tray at upper limit position 2 - 24 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 45 Table 1. Relation between the status of the bypass paper width sensor and paper size (width). Bypass paper width sensor Paper width size A3/LD A4-R/LT-R A5-R/ST-R Card size B4-R/LG B5-R November 2003 © TOSHIBA TEC 2 - 25 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 46 Color auto-toner sensor connection Not connected — — — — — — — RADF connection RADF connected Platen sensor Platen cover opened Carriage home position sensor Home position 2 - 26 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 47 Displays the temperature inside the equipment. (Unit: °C) Temperature/humidity sensor Displays the humidity inside the equipment. (Unit: %RH) Drum thermistor Displays the temperature near the drum surface. (Unit: °C) November 2003 © TOSHIBA TEC 2 - 27 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 48: Output Check (Test Mode 03)
One direction standby (Exit) Procedure 3 [POWER] [0][3] Operation Operation Test mode [START] [CLEAR] [START] (Code) OFF/ON [POWER] standby (Exit) Procedure 4 [0][3] [POWER]OFF [START] (Code) [POWER] 2 - 28 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 49 SLG board cooling fan / Scanner unit cooling fan OFF Scanner exposure lamp ON/OFF Laser unit cooling fan (high speed) ON/OFF LCF tray-up motor UP/DOWN PFP upper drawer tray-up motor ON (tray up) November 2003 © TOSHIBA TEC 2 - 29 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 50 Revolver motor operation (at home position) Revolver motor operation (at developing position) Black developer unit lifting movement ON/OFF (continuous lifting movement) Charger cleaner motor movement (one reciprocating movement) 2 - 30 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 51: Test Print Mode (Test Mode 04)
Pattern for jitter evaluation (4 lines ON / 4 lines OFF) 1 pixel standard, for color deviation correction Image quality control test pattern For checking the image quality control November 2003 © TOSHIBA TEC 2 - 31 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 52: Adjustment Mode (05)
[UP] [FAX] [ENTER] [POWER] [0][5] [Digital key] Automatic [START] OFF/ON [POWER] (Code) adjustment [DOWN] [START] [INTERRUPT] (Exit) (Adjust a value) (Test copy) Stores value in RAM 2 - 32 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 53 In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again. November 2003 © TOSHIBA TEC 2 - 33 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 54 For color deviation correction (Full Color) Only for A3/LD size For color deviation correction (Full Color) Only for A3/LD size For color deviation correction (Full Color) Only for A3/LD size 2 - 34 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 03/12...
Page 55 1 (black) <0-225> 541, 549 and 551) is 0 (invalid). Thick paper 2 (black) <0-225> Thick paper 3 (black) <0-225> OHP film (black) <0-225> November 2003 © TOSHIBA TEC 2 - 35 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 56 [-] ) Transfer 2nd transfer roller bias When the value decreases, the 2nd output adjustment (Paper <159-255> transfer roller bias output increases. interval/When not trans- ferred) 2 - 36 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 57 3: -200V 4: -100V 5: 0V duplexing 6: +100V 7: +200V 8: +300V 234-2 Single 9: +400V 10: +500V side (color) <0-10> 234-3 Reverse side at (color) <0-10> duplexing November 2003 © TOSHIBA TEC 2 - 37 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 58 (plus output). voltage 5280> When replacing the high-voltage +High transformer, the values listed in <366- attached data sheet are entered. 666> (Unit: V) 2 - 38 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 59 Displays the value of 1st transfer bias actual value (color) <0-225> roller bias when printing is operated. 272-1 display (Thick paper 2) (color) <0-225> 272-2 (color) <0-225> 272-3 (color) <0-225> November 2003 © TOSHIBA TEC 2 - 39 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 60 2nd transfer roller bias Displays the value of 2nd transfer offsetting adjustment (black) <0-158> roller bias when printing is operated. 290-1 (Thick paper 2) (color) <0-158> 2 - 40 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 61 (color) <0-255> 298-0 Transfer Actual value display of 2nd transfer roller bias of (black) <0-255> 298-1 leading/trailing edge of paper (Thick paper 3) (color) <0-255> November 2003 © TOSHIBA TEC 2 - 41 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 62 Main charger grid calibration 1200 replacing the high-voltage trans- control voltage 2 (high) <1080- former, the values listed in attached 1320> data sheet are entered. (Unit: V) 2 - 42 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 63 RADF shifts toward the trailing edge for double of paper by approx. 0.1mm. sided <0-100> original November 2003 © TOSHIBA TEC 2 - 43 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 64 <0-999> 383-0 Image Laser power Displays the laser power when control actual value <0-255> printing is operated. (bit value) 383-1 display <0-255> 383-2 <0-255> 383-3 <0-255> 2 - 44 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 65 The larger the value is, the smaller density <0-1023> the toner amount adhered becomes. pattern M 390-2 High- density <0-1023> pattern C 390-3 High- density <0-1023> pattern K November 2003 © TOSHIBA TEC 2 - 45 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 66 417-1 of the paper by 0.0423 mm (effective <118-138> for all pages of continuous printing). 417-2 <118-138> 417-3 <118-138> 2 - 46 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 67 <0-255> paper along the paper feeding direction) /Reverse side at duplexing Image Top margin adjustment (blank area at the leading <0-255> edge of the paper) November 2003 © TOSHIBA TEC 2 - 47 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 68 <0-63> 450-1 ment at the Middle registration size <0-63> 450-2 section (Upper Short drawer / Plain size 1 <0-63> 450-3 paper) Short size 2 <0-63> 2 - 48 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 69 463-0 Paper Paper aligning Long feeding amount adjust- size <0-63> 463-1 ment at the Middle registration size <0-63> 463-2 section (Bypass Short feeding/OHP film) size <0-63> November 2003 © TOSHIBA TEC 2 - 49 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 70 471-1 ment at the Middle registration size <0-63> 471-2 section (PFP Short upper drawer / size 1 <0-63> 471-3 Thick paper 1) Short size 2 <0-63> 2 - 50 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 71 3 <0-63> Short size 475-6 OHP film Long size <0-63> 475-7 OHP film Middle <0-63> size 475-8 OHP film Short <0-63> size 475-9 Post card <0-63> November 2003 © TOSHIBA TEC 2 - 51 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 72 Density adjustment Photo When the value increases, the image Fine adjustment of (black) <0-255> becomes darker. “automatic density” Text /Photo (black) <0-255> Text (black) <0-255> 2 - 52 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 73 (black) <0-255> 592-1 (Photo) (black) <0-255> 592-2 (black) <0-255> 596-0 Image Adjustment of gamma balance (black) <0-255> 596-1 (PS/Smooth) (black) <0-255> 596-2 (black) <0-255> November 2003 © TOSHIBA TEC 2 - 53 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 74 The smaller the value is, the dot becomes smaller. Image Upper limit in When the value decreases, the toner saving (black) <0-255> printing density becomes lighter. mode (black) <0-255> 2 - 54 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 75 <0-255> at the density adjustment. density” fine When the value increases, the image adjustment/Light Text of the “light” steps becomes lighter. step value /Photo (black) <0-255> November 2003 © TOSHIBA TEC 2 - 55 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 76 (black) <11-14, density respectively. 21-24, Background peak Text peak 31-34, fixed fixed 41-44> varied fixed Gray fixed varied scale (black) <11-14, varied varied 21-24, 31-34, 41-44> 2 - 56 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 77 Image Density adjust- Text When the value increases, the image ment “automatic /Photo (black) <0-255> becomes darker. density” fine Text adjustment (black) <0-255> Photo (black) <0-255> November 2003 © TOSHIBA TEC 2 - 57 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 78 1010-1 (PS/600x600dpi/ increases. Smooth) (color) <0-255> L : Low density area 1010-2 M : Medium density area (color) <0-255> H : High density area 2 - 58 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 79 <0-255> 1017-1 (PS/600x600dpi/ Detail) (color) <0-255> 1017-2 (color) <0-255> 1018-0 Image Color balance adjustment for “Y” (color) <0-255> 1018-1 (PS/1200x600dpi/ Smooth) (color) <0-255> 1018-2 (color) <0-255> November 2003 © TOSHIBA TEC 2 - 59 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 80 <0-255> 1025-1 (PS/1200x600dpi/ Detail) (color) <0-255> 1025-2 (color) <0-255> 1026-0 Image Color balance adjustment for “Y” (color) <0-255> 1026-1 (PCL/600x600dpi/ Smooth) (color) <0-255> 1026-2 (color) <0-255> 2 - 60 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 81 1033-1 (PCL/600x600dpi/ Detail) (color) <0-255> 1033-2 (color) <0-255> 1034-0 Image Color balance adjustment for “Y” (color) <0-255> 1034-1 (PCL/ 1200x600dpi/ (color) <0-255> 1034-2 Smooth) (color) <0-255> November 2003 © TOSHIBA TEC 2 - 61 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 82 (color) <0-255> When the value increases, the image 1047-0 Image Adjustment of offsetting may occur. maximum toner (color) <0-255> 1047-1 amount (Thick paper 1) (color) <0-255> 2 - 62 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 83 Sets the color space format of the method selection (color) <0-3> output image. 1081 Printed 0: sRGB 1: AppleRGB image (color) <0-3> 2: ROMMRGB 3: AdobeRGB 1082 Photo (color) <0-3> November 2003 © TOSHIBA TEC 2 - 63 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 84 “automatic /Photo (color) <0-255> becomes darker. 1581 density” fine Text adjustment (color) <0-255> 1582 Printed image (color) <0-255> 1583 Photo (color) <0-255> 1584 (color) <0-255> 2 - 64 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 85 1694 ment for back- Text ground process- (color) <0-255> 1695 ing (text density) Printed image (color) <0-255> 1696 Photo (color) <0-255> 1697 (color) <0-255> November 2003 © TOSHIBA TEC 2 - 65 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 86 <0-31> softer. The smaller the value is, the less the moire becomes. * The default value 0 is equivalent to 16(center value). 2 - 66 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 87 (color) <0-255> 1784-1 (Text/Photo) (color) <0-255> 1784-2 (color) <0-255> 1785-0 Image Color balance adjustment for “M” (color) <0-255> 1785-1 (Text) (color) <0-255> 1785-2 (color) <0-255> November 2003 © TOSHIBA TEC 2 - 67 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 88 “C” (color) <0-255> 1792-1 (Photo) (color) <0-255> 1792-2 (color) <0-255> 1793-0 Image Color balance adjustment for “C” (color) <0-255> 1793-1 (Map) (color) <0-255> 1793-2 (color) <0-255> 2 - 68 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 89 Sets the lower limit value of the control of contrast voltage <0-999> contrast voltage at the image quality 1801-1 control. (Unit: V) <0-999> 1801-2 <0-999> 1801-3 <0-999> November 2003 © TOSHIBA TEC 2 - 69 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 90 (main <0-999> grid voltage at the open-loop control. 1807-2 charger grid low voltage area) <0-999> 1807-3 <0-999> 2 - 70 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 91 Displays the upper limit value of the control background <0-999> background voltage when printing is 1813-1 voltage/upper limit operated. (Unit: V) actual value <0-999> 1813-2 <0-999> 1813-3 <0-999> November 2003 © TOSHIBA TEC 2 - 71 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 92 (05-227, 229, 230, 231 and 232). paper paper 1 <0-255> Correction factor: % 1822-2 Thick paper 2 <0-255> 1822-3 Thick paper 3 <0-255> 1822-4 OHP film <0-255> 2 - 72 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 93 (black) <0-255> displayed.) (Thick paper 3) 1833 Transfer 1st transfer roller bias actual value display at deceleration (black) <0-255> (OHP film) November 2003 © TOSHIBA TEC 2 - 73 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 94 (05-1840). edge of paper trailing (Correcting factor: %) (Tab paper) edge 1839-1 Bias of leading/ <0-100> trailing edge 2 - 74 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 95 2nd transfer roller bias Displays the value of 2nd transfer actual value display (black) <0-158> roller bias when printing is operated. 1845-1 (Tab paper) (color) <0-158> November 2003 © TOSHIBA TEC 2 - 75 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 96: Setting Mode
[POWER] OFF/ON [START] [POWER] (Code) *[HELP] (Exit) [INTERRUPT] Sets or (Stores value in RAM) changes value [CLEAR] (Corrects value) *Press [HELP] to enter - . 2 - 76 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 97 Procedure 14 [CANCEL] [ENTER] [0][8] [Digital key] [Digital key] [POWER] [START] [START] [POWER] (Code) (Sub-code) OFF/ON [INTERRUPT] (Exit) Adjustment value cannot be changed [CLEAR] (Corrects value) November 2003 © TOSHIBA TEC 2 - 77 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 98: Items
12: 90min. 13: 100min. 14: 110min. 15: 120min. 16: 150min. 17: 180min. 18: 210min. 19: 240min. 20: Not used <Default value> e-STUDIO3511: 9 e-STUDIO4511: 12 2 - 78 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 99: All Sys
EUR:A4 Press the button on the LCD to feeding drawer UC:LG select the size. JPN:B4 Paper Paper size (A3) 420/297 feeding feeding/widthwise direction <182-432/ 140-297> November 2003 © TOSHIBA TEC 2 - 79 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 100 <182-432/ 140-297> Paper Paper size (16K-R) 270/195 feeding feeding/widthwise direction <182-432/ 140-297> Paper Paper size (A3-wide) 457/305 feeding feeding/widthwise direction <182-457/ 140-305> 2 - 80 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 101 2: Accepted (both serial and USB connections) Network Storage period at trail and 0: No limits 1 to 30: 1 to 30 days private <0-30> November 2003 © TOSHIBA TEC 2 - 81 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 102 Warning display of the HDD Sets the percentage of the HDD capacity to be filled <0-100> capacity filled which warning is displayed 0 to 100: 0 to 100 % 2 - 82 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 103: All
10: B5 11: ST-R 12: COMP 13: B5-R 14: FOLIO 15: 13"LG 16: 8.5"x 8.5" 18: A6-R 19: Size mixed 20: 8K 21: 16K 22: 16K-R November 2003 © TOSHIBA TEC 2 - 83 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 104 Counter (08-353). (color) <8 digits> 301-4 Counter (color) <8 digits> 301-5 Counter (color) <8 digits> 301-6 Counter FOLIO (color) <8 digits> 301-7 Counter (color) <8 digits> 2 - 84 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 105 (color) <8 digits> 303-9 Counter (color) <8 digits> 303-10 Counter (color) <8 digits> COMP 303-11 Counter (color) <8 digits> 303-12 Counter 13"LG (color) <8 digits> November 2003 © TOSHIBA TEC 2 - 85 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 106 (08-352) and the definition 305-2 Counter (black) <8 digits> setting of large-sized paper (08-353). 305-3 Counter (black) <8 digits> 305-4 Counter (black) <8 digits> 2 - 86 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 107 Counter (black) <8 digits> 306-9 Counter (black) <8 digits> 306-10 Counter (black) <8 digits> 306-11 Counter COMP (black) <8 digits> 13"LG 306-12 Counter (black) <8 digits> November 2003 © TOSHIBA TEC 2 - 87 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 108 <8 digits> of large-sized paper (08-352) and the definition setting of large-sized paper 308-2 Counter 8 digits> (08-353). 308-3 Counter <8 digits> 308-4 Counter <8 digits> 2 - 88 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 109 Counter (color) <8 digits> 309-9 Counter (color) <8 digits> 309-10 Counter (color) <8 digits> COMP 309-11 Counter (color) <8 digits> 13"LG 309-12 Counter (color) <8 digits> November 2003 © TOSHIBA TEC 2 - 89 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 110 Counter of large-sized paper (08-352) and the (color) <8 digits> definition setting of large-sized paper (08-353). 311-3 Counter (color) <8 digits> 311-4 Counter (color) <8 digits> 2 - 90 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 111 Counter (black) <8 digits> 312-9 Counter (black) <8 digits> 312-10 Counter (black) <8 digits> 312-11 Counter COMP (black) <8 digits> 312-12 Counter 13"LG (black) <8 digits> November 2003 © TOSHIBA TEC 2 - 91 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 112 (08-352) and the definition setting of large- 314-2 Counter <8 digits> sized paper (08-353). 314-3 Counter <8 digits> 314-4 Counter <8 digits> 2 - 92 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 113 315-7 Counter <8 digits> 315-8 Counter <8 digits> 315-9 Counter <8 digits> 315-10 Counter <8 digits> 315-11 Counter COMP <8 digits> 315-12 Counter 13"LG <8 digits> November 2003 © TOSHIBA TEC 2 - 93 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 114 COMP <8 digits> 316-12 Counter 13"LG <8 digits> 316-13 Counter 8.5"x8.5" <8 digits> 316-14 Counter <8 digits> 316-15 Counter <8 digits> 316-16 Counter Others <8 digits> 2 - 94 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 115 Small: Number of output pages other 320-2 Counter Total than set as large-sized paper (black) <8 digits> Total: Total number output pages of all paper sizes. November 2003 © TOSHIBA TEC 2 - 95 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 116 Small: Number of output pages other 324-2 Counter Total than set as large-sized paper (color) <8 digits> Total: Total number output pages of all paper sizes. 2 - 96 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 117 08-353 Small: Number of output pages other than set as large-sized paper 328-2 Counter Total Total: Total number output pages of <8 digits> all paper sizes. November 2003 © TOSHIBA TEC 2 - 97 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 118 <8 digits> Full Color Mode in the Copier/Printer/ at Full Color Mode Scanning Functions. 333-1 Counter Small (color) <8 digits> 333-2 Counter Total (color) <8 digits> 2 - 98 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 119 JPN: 0 UC, EUR: 315,000 e-STUDIO4511 JPN: 0 UC, EUR: 315,000 Mainte- Current value of PM time Counts the drum driving time (main nance counter <8 digits> motor ON). November 2003 © TOSHIBA TEC 2 - 99 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 120 5: 145°C (Center thermistor) 6: 150°C 7: 155°C 8: 160°C 9: 165°C 10: 170°C 11: 175°C 12: 180°C 13: 185°C 14: 190°C 15: 195°C 16: 200°C 2 - 100 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 121 <0-10> 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. November 2003 © TOSHIBA TEC 2 - 101 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 122 9: 10 sec. 10: 12 sec. 11: 14 sec. (color) <0-16> 12: 16 sec. 13: 18 sec. 14: 20 sec. 15: 25 sec. 16: 30 sec. 2 - 102 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 123 Feeding retry Plain Sets the number of times of the feeding number setting paper <0-5> feeding retry from the bypass tray. 467-1 (bypass feed) Others <0-5> November 2003 © TOSHIBA TEC 2 - 103 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 124 RADF or the platen cover is opened. 0: Valid (when using RADF and the original is set manually) 1: Invalid 2: Valid (when using RADF only) 2 - 104 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 125 Sets whether or not correcting the 1st control control of 1st transfer roller <0-1> transfer roller bias depending on the bias environment. 0: Invalid 1: Valid November 2003 © TOSHIBA TEC 2 - 105 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 126 Image quality open-loop Sets whether or not deciding the control control/Contrast voltage <0-1> initial value of contrast voltage in initial value open-loop control. 0: Invalid 1: Valid 2 - 106 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 127 0: Invalid 1: Valid (at mode 1) 2: Valid (at mode 2) November 2003 © TOSHIBA TEC 2 - 107 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 128 6: 21 sec. 7: 24 sec. 8: 27 sec. 583-1 Transport 9: 30 sec. 10: 33 sec. motor <0-10> speed 1/2 583-2 Transport motor <0-10> speed 1/3 2 - 108 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 129 User Default setting of RADF 0: Continuous feeding interface mode <0-1> (by pressing the [START] button) 1: Single feeding (by setting original on the tray) November 2003 © TOSHIBA TEC 2 - 109 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 130 (FAX) <0-1> User Department management 0: Invalid 1: Valid interface setting (Printer) <0-1> User Department management 0: Invalid 1: Valid interface setting (Scanner) <0-1> 2 - 110 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 131 1: Y 2: M 3: C interface selection (Select what color (color) <0-6> 4: R 5: G 6: B other than black in original is copied) November 2003 © TOSHIBA TEC 2 - 111 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 132 1: ON (Automatical feeding) Auto-forwarding setting of 0: Invalid Network received FAX <0-1> 1: Valid Auto-forwarding setting of 0: Invalid Network received E-mail <0-1> 1: Valid 2 - 112 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 133: All
However, the drawer printing speed is lowered since the 675-4 printing cycle is also lengthened with <0-1> the lengthened jam detection time. November 2003 © TOSHIBA TEC 2 - 113 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 134 MESSAGE] button <0-1> * This button enables the entry of “Banner advertising display 1(08- 679)” and “Banner advertising display 2 (08-680)” on the control panel. 2 - 114 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 135 14: Sweden 15: Denmark 16: Norway 17: Portugal 18: France 19: Greece 20: Poland 21: Hungary 22: Czech 23: Turkey 24: South Africa 25: Taiwan November 2003 © TOSHIBA TEC 2 - 115 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 136 <0-1> Mainte- Automatic ordering function 0: Ordered by FAX nance of supplies <0-3> 1: Ordered by E-mail (Remote) 2: Ordered by HTTP 3: OFF 2 - 116 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 137: Table Of Contents
Information about supplies nance Condition number of toner <1-99> (Remote) cartridge C Mainte- Information about supplies Maximum 20 digits nance Part number of toner (Remote) cartridge M November 2003 © TOSHIBA TEC 2 - 117 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 138: (Remote) Cartridge M
Mainte- Total counter information 0: Invalid 1: Valid nance transmission setting <0-1> (Remote) Mainte- Total counter transmission 1 to 31 nance date setting <1-31> (Remote) 2 - 118 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 139 Remote-controlled service 0: Invalid 1: Valid nance polling day selection <0-1> Tuesday Mainte- Remote-controlled service 0: Invalid 1: Valid nance polling day selection <0-1> Wednesday November 2003 © TOSHIBA TEC 2 - 119 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 140 Displays the number of times the ment the mode for (color) <0-255> developer material stabilization is 822-1 developer material performed. stabilization is (color) <0-255> 822-2 performed (color) <0-255> 2 - 120 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 141 (color) <0-1023> the sensor output value for the range setting of Lower sleeve is correct or not. 863-1 developer output limit (color) <0-1023> November 2003 © TOSHIBA TEC 2 - 121 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 142 Develop- Color auto-toner Sets the initial developer output 873-0 ment control/developer (color) <0-1023> target value. 873-1 initial output setting (color) <0-1023> 873-2 (color) <0-1023> 2 - 122 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 143 37501 or 881-2 more is set as the correction amount. (color) <-512-511> Version System firmware ROM JPN: T350SY0JXXX version UC: T350SY0UXXX EUR: T350SY0EXXX Others: T350SY0XXXX November 2003 © TOSHIBA TEC 2 - 123 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 144 Version: Language 4 Version Web UI data in HDD VXXX.XXX X Version: Language 5 Version Web UI data in HDD VXXX.XXX X Version: Language 6 2 - 124 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 145 Filing saving files. 0: Not add 1: Add Network Switching of extended ASCII 0: ISO8859-1 code in catFs filesystem <0-1> 1: ISO8859-2 November 2003 © TOSHIBA TEC 2 - 125 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 146 Sets the copy function to be invalid. <0-1> 0: Valid 1: Invalid Paper Setting of paper size 0: Not switched feeding switching to 13" LG <0-2> 1: LG→13"LG 2: FOLIO→13"LG 2 - 126 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/10...
Page 147 <1-2> 1018 Network IP address to DNS server 000.000.000.000-255.255.255.255 (Primary) (Default value 000.000.000.000) 1019 Network IP address to DNS server 000.000.000.000-255.255.255.255 (Secondary) (Default value 000.000.000.000) November 2003 © TOSHIBA TEC 2 - 127 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 148 1047 Network FQDN or IP address to Maximum 128 Bytes POP3 server 1048 Network Types of POP3 server 1: Automatic 2: POP3 <1-3> 3: APOP 2 - 128 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 149 1: Valid 2: Invalid <1-2> 1079 Network Availability of IPP port 1: Valid 2: Invalid number “80” <1-2> 1080 Network TCP port number of IPP <1-65535> November 2003 © TOSHIBA TEC 2 - 129 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 150 TOSHIBA e-STUDIO4511 1107 Network FTP server login name 1 Tiger Maximum 64 letters 1108 Network FTP server login password 1 Woods Maximum 32 letters 2 - 130 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 151 Counts driving count of the drum process- accumulating counter <8 digits> (image quality control time). Counts up when drum motor and image quality control are ON. November 2003 © TOSHIBA TEC 2 - 131 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 152 1391 Paper Feeding retry counter Counts the number of times of the feeding (lower drawer) <8 digits> feeding retry from the lower drawer. 2 - 132 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 153 1: Function ON (Data saving or other operations are restricted) 1484 Network Authentication method of 0: Disable "Scan to Email" <0-2> 1: SMTP authentication 2: LDAP authentication November 2003 © TOSHIBA TEC 2 - 133 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 154 “0” (no limit). The toner is also consumed wastefully when the paper misfeeding occurs. Replace the roller at earlier timing if the paper misfeedings have occurred frequently. 2 - 134 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 155 (M) (color) was performed. Pixel Toner cartridge reference Displays the date on which 08-1503 1517 counter count started date (C) (color) was performed. November 2003 © TOSHIBA TEC 2 - 135 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/05...
Page 156 Counts the number of output pages counter black (Toner cartridge (black) converted to the standard paper size reference) in the FAX function, black mode and toner cartridge reference. [Unit. page] 2 - 136 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 157 Displays the average pixel count in counter color (M) (Service technician (color) <0-10000> the copy function, full color mode, reference) toner M and service technician reference. [Unit: 0.01%] November 2003 © TOSHIBA TEC 2 - 137 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 158 Average pixel count/black Displays the average pixel count in counter (Service technician refer- (black) <0-10000> the copy function, black mode and ence) service technician reference. [Unit: 0.01%] 2 - 138 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 159 Displays the latest pixel count in the counter (K) (Service technician (color) <0-10000> printer function, full color mode, toner reference) K and service technician reference. [Unit: 0.01%] November 2003 © TOSHIBA TEC 2 - 139 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 160 Displays the average pixel count in counter color (K) (Toner cartridge (color) <0-10000> the printer function, full color mode, reference) toner K and toner cartridge refer- ence. [Unit: 0.01%] 2 - 140 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 161 Displays the latest pixel count in the counter (M) (Toner cartridge (color) <0-10000> printer function, full color mode, toner reference) M and toner cartridge reference. [Unit: 0.01%] November 2003 © TOSHIBA TEC 2 - 141 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 162 (color) 1641-5 25.1-30% <8 digits> (color) 1641-6 30.1-40% <8 digits> (color) 1641-7 40.1-60% <8 digits> (color) 1641-8 60.1-80% <8 digits> (color) 1641-9 80.1-100% <8 digits> (color) 2 - 142 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 163 (color) 1643-5 25.1-30% <8 digits> (color) 1643-6 30.1-40% <8 digits> (color) 1643-7 40.1-60% <8 digits> (color) 1643-8 60.1-80% <8 digits> (color) 1643-9 80.1-100% <8 digits> (color) November 2003 © TOSHIBA TEC 2 - 143 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 164 (color) 1645-5 25.1-30% <8 digits> (color) 1645-6 30.1-40% <8 digits> (color) 1645-7 40.1-60% <8 digits> (color) 1645-8 60.1-80% <8 digits> (color) 1645-9 80.1-00% <8 digits> (color) 2 - 144 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 165 (color) 1647-5 25.1-30% <8 digits> (color) 1647-6 30.1-40% <8 digits> (color) 1647-7 40.1-60% <8 digits> (color) 1647-8 60.1-80% <8 digits> (color) 1647-9 80.1-100% <8 digits> (color) November 2003 © TOSHIBA TEC 2 - 145 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 166 (black) 1649-5 25.1-30% <8 digits> (black) 1649-6 30.1-40% <8 digits> (black) 1649-7 40.1-60% <8 digits> (black) 1649-8 60.1-80% <8 digits> (black) 1649-9 80.1-100% <8 digits> (black) 2 - 146 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 167 (black) 1651-5 25.1-30% <8 digits> (black) 1651-6 30.1-40% <8 digits> (black) 1651-7 40.1-60% <8 digits> (black) 1651-8 60.1-80% <8 digits> (black) 1651-9 80.1-100% <8 digits> (black) November 2003 © TOSHIBA TEC 2 - 147 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 168 • When the value of sub-code 3 is changed, the value of sub-code 7 is also updated and vice versa. • When "0" is set at one of sub-codes 0, 3, 6 and 7, the rest of them are automatically updated to "0". 2 - 148 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 169 <Procedure 4> <Procedure 2> *Indicated in 8 digits Photoconductive drum 1150-0 to 8 1151 <Default values of code 1150 (e-STUDIO3511/4511)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 160000/200000 Sub-code 4: 315000/315000 Drum cleaning blade 1158-0 to 8 1159 <Default values of code 1158 (e-STUDIO3511/4511)>...
Page 170 <Procedure 2> *Indicated in 8 digits Transfer belt 1228-0 to 8 1229 <Default values of code 1228 (e-STUDIO3511/4511)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 480000/600000 Sub-code 4: 1010000/1010000 Transfer belt driving roller 1230-0 to 8 1231 <Default values of code 1230 (e-STUDIO3511/4511)>...
Page 171 <Procedure 4> <Procedure 2> *Indicated in 8 digits Feed roller (RADF) 1284-0, 1, 2, 8 1285 <Default values of code 1284 (e-STUDIO3511/4511)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 Separation roller (RADF) 1286-0, 1, 2, 8 1287 <Default values of code 1286 (e-STUDIO3511/4511)>...
Page 172 Remarks <Procedure 4> <Procedure 2> *Indicated in 8 digits Pickup roller 1328-0, 1, 2, 8 1329 <Default values of code 1328 (e-STUDIO3511/4511)> (PFP upper drawer) Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller 1330-0, 1, 2, 8 1331 <Default values of code 1330 (e-STUDIO3511/4511)>...
Page 173 Note: The screen returns to the code entry screen without copying (overwriting) the value when the [CANCEL] button is pressed. November 2003 © TOSHIBA TEC 2 - 153 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 04/09...
Page 174: Pixel Counter
Also there are other factors in addition to the above, such as environment, individual difference of equipment, difference in lot quality of materials, toner density and drum surface potential. 2 - 154 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 175 Manual Manual TEXT PHOTO /PHOTO IMAGE density density density density density density Center Original mode Density setting Fig. 2-203 Factors affecting toner consumption and the tendency November 2003 © TOSHIBA TEC 2 - 155 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 176 3. “1.49” is added to the print count when printing on B4 size. (area ratio to A4: 149%) 4. “1.27” is added to the print count when printing on LG size. (area ratio to LT: 127%) 2 - 156 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 177 The average value of all pixel count data after each reference data is cleared is calculated and displayed. 2. Latest pixel count (%) The value is displayed for printing just before the pixel counter is confirmed. November 2003 © TOSHIBA TEC 2 - 157 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 178 08-1502: All information related to the service technician reference pixel count is cleared. 08-1503: All information related to the toner cartridge reference pixel count is cleared. 2 - 158 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 179 Standard number of output pages (Y, M, C) Y/10 X/10 6% 12% Pixel count (%) Fig. 2-204 Pixel count and number of output pages per cartridge November 2003 © TOSHIBA TEC 2 - 159 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 180 [TONER CARTRIDGE] button: Information screen of toner cartridge reference is displayed. [SERVICE (COLOR)] button: Information screen of service technician reference (full color) is displayed. [SERVICE (BLACK)] button: Information screen of service technician reference (black) is displayed. 2 - 160 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 181 Table 2-207 Information screen of service technician reference (full color) The following screen is displayed when pressing the [SERVICE (BLACK)] button. Table 2-208 Information screen of service technician reference (black) November 2003 © TOSHIBA TEC 2 - 161 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 182 Average Pixel Count [%] 20030423 12345 23456 12345 45678 Latest Pixel Count [%] 20030423 12345 23456 12345 45678 Table 2-210 Data list of service technician reference 2 - 162 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 183 FAX function 1594 Latest pixel count 1608 Average pixel count Total 1587 1588 1598 1590 1591 1595 Table 2-203 Pixel count code table (service technician reference) November 2003 © TOSHIBA TEC 2 - 163 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 184 The toner cartridge reference cleared date is displayed. The date (08-1503 was performed) is stored. 08-1511: Toner cartridge Y 05-1512: Toner cartridge M 08-1513: Toner cartridge C 05-1514: Toner cartridge K 2 - 164 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE...
Page 185: Classification List Of Adjustment Mode (05) / Setting Mode (08)
831, 832, 833, 835, 836, 837, 838 [Color deviation correction] 417-0 to 3, 418-0 to 3 [Gamma adjustment] 580, 1000, 1001, 1002, 1003, 1642, 1643 November 2003 © TOSHIBA TEC 2 - 165 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 186 [Abnormality detection] 573, 574, 575, 576 [Developer] 386-0 to 3 [Counter] 1370, 1371 [Sensor] 388, 389, 390-0 to 3, 390-1 to 3, 392 [Temperature/Humidity] 393 2 - 166 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 187 1, 1827-0 to 1, 1828-0 to 1, 1839-0 to 1, 1840-0 to 1, 1841-0 to 1, 1842-0 to 3, 1845-0 to 1 [Cleaning] 284, 285 November 2003 © TOSHIBA TEC 2 - 167 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 188 16, 309-0 to 16, 310-0 to 16, 311-0 to 16, 312-0 to 16, 313-0 to 16, 314-0 to 16, 315-0 to 16, 316-0 to 16 2 - 168 November 2003 © TOSHIBA TEC e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 189 [Scrambler board] 696, 698, 699 [Equipment number] 995 [Speed switching] 497 [Banner] 678, 679, 680 [Message button] 681 [Initialization] 947 [Mode setting] 948, 949 [Template] 1140 November 2003 © TOSHIBA TEC 2 - 169 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 05/05...
Page 191: Adjustment
Code in mode 05 3.5.1 Automatic gamma adjustment (PPC) 1642, (1643, 580) 3.6.1 Automatic gamma adjustment (PRT) 1000, 1001, 1002, 1003 Adjust the image quality if necessary. Chapter 3.5, 3.6, 3.7) November 2003 © TOSHIBA TEC 3 - 1 e-STUDIO3511/4511 ADJUSTMENT 04/05...
Page 192: Adjustment Of The Auto-Toner Sensor
(A): Target values (V) for adjustment reference voltage Note: The current sensor voltage (V) shown in (B) automatically changes, gradually approaching the target value for adjustment reference voltage shown in (A). e-STUDIO3511/4511 ADJUSTMENT 3 - 2 November 2003 © TOSHIBA TEC...
Page 193 (C). → Y: xxxV → Y: yyy → Y: zzzV (B): Current sensor voltage (V) (C): Sensor output control value (bit value) (A): Target value (V) for adjustment reference voltage November 2003 © TOSHIBA TEC 3 - 3 e-STUDIO3511/4511 ADJUSTMENT...
Page 194 Since the adjustments for “Y”, “M” and “C” are controlled by the light sensor, the humidity correction is not performed. (7) Turn the power OFF. (8) Install the toner cartridges. e-STUDIO3511/4511 ADJUSTMENT 3 - 4 November 2003 © TOSHIBA TEC...
Page 195: Performing Image Quality Control
(4) When the adjustment finishes normally, the equipment will return to initial state of the Adjustment Mode. If an error has occurred, take appropriate action by referring to “5. TROUBLESHOOTING”. November 2003 © TOSHIBA TEC 3 - 5 e-STUDIO3511/4511 ADJUSTMENT...
Page 196: Image Dimensional Adjustment
(c) Image location of primary scanning direction (d) Reproduction ratio of secondary scanning direction (e) Image location of secondary scanning direction Top margin (g) Right margin (h) Bottom margin e-STUDIO3511/4511 ADJUSTMENT 3 - 6 November 2003 © TOSHIBA TEC 04/02...
Page 197 Wait Warming Up If the test copy does not satisfy the specified values, 100% return to step 1 and repeat the adjustment COPYING procedure. Power OFF/ON : Exit the Adjustment Mode. November 2003 © TOSHIBA TEC 3 - 7 e-STUDIO3511/4511 ADJUSTMENT...
Page 198: Paper Alignment At The Registration Roller
Current value [0] [5] Enter new (Code) [START] (Sub-code) [START] displayed value [Power] [SET] or [POWER] (*5) + [FAX] [Drawer selection] [INTERRUPT] OFF/ON (Test print) Stores in memory (Exit) e-STUDIO3511/4511 ADJUSTMENT 3 - 8 November 2003 © TOSHIBA TEC 04/05...
Page 199 If the aligning amount is too small, on the other hand, a skew, an image dislocation in feeding direction or a paper exit jam (E010) may occur. Pay attention to the above and select the appropriate value. November 2003 © TOSHIBA TEC 3 - 9 e-STUDIO3511/4511 ADJUSTMENT...
Page 200: (A) Reproduction Ratio Of Primary Scanning Direction (Fine Adjustment Of Polygonal Motor
→ (Key in the same value in the step 5 above) → [ENTER] or [INTERRUPT] (Stored in memory) Note: Make sure the 1st line of the grid pattern is printed out since the line is occasionally vanished. e-STUDIO3511/4511 ADJUSTMENT 3 - 10 November 2003 © TOSHIBA TEC 04/09...
Page 201: (C) Reproduction Ratio Of Secondary Scanning Direction (Fine Adjustment Of Main Motor Rotation
Transfer belt cleaning unit contact timing adjustment (284) (Adjustment Mode) → (Key in the code [284]) → [START] <Procedure> → (Key in a value) → [ENTER] or [INTERRUPT] (Stored in memory) November 2003 © TOSHIBA TEC 3 - 11 e-STUDIO3511/4511 ADJUSTMENT 04/09...
Page 202: (E) Transfer Belt Cleaning Unit Release Timing Adjustment
→ Press [1] ([3] for duplexing) → [FAX] → (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance D becomes (approx. 0.2 mm/step). e-STUDIO3511/4511 ADJUSTMENT 3 - 12 November 2003 © TOSHIBA TEC 04/09...
Page 203: (G) Primary Scanning Data Laser Writing Start Position At Duplexing
→ "100% A" is displayed → Press [3] → [FAX] → (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance E becomes (approx. 0.04 mm/step). November 2003 © TOSHIBA TEC 3 - 13 e-STUDIO3511/4511 ADJUSTMENT 04/02...
Page 204 441 (Lower drawer, A3/LD), 442 (Bypass feed, A4/LT), 443 (LCF, A4/LT), 444 (PFP, A4/LT), 445 (Duplexing, A3/LD) → 52±0.5 mm (0.04 mm/step) E: 05-498-0 (Lower drawer, A3/LD), 498-1 (Upper drawer, A4/LT) e-STUDIO3511/4511 ADJUSTMENT 3 - 14 November 2003 © TOSHIBA TEC 04/09...
Page 205: (A) Image Distortion
Loosen the mirror-1 adjustment screw (CCW). 5. Apply the screw locking agents to the adjustment screws. (2 areas) - Recommended screw lock agent Carriage-1 Manufacturer: Three Bond Fig. 3-404 Product name: 1401E November 2003 © TOSHIBA TEC 3 - 15 e-STUDIO3511/4511 ADJUSTMENT 04/09...
Page 206: (C) Image Location Of Primary Scanning Direction
→ (Key in a value (acceptable values : 0 to 255)) → [ENTER] or [INTERRUPT] (Stored in memory) * The larger the adjustment value is, the longer the distance C becomes (approx. 0.3 mm/step). e-STUDIO3511/4511 ADJUSTMENT 3 - 16 November 2003 © TOSHIBA TEC...
Page 207: (E) Image Location Of Secondary Scanning Direction
→ [ENTER] or [INTERRUPT] (Stored in memory) → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area becomes (approx. 0.04 mm/step). Feeding direction Fig. 3-405 November 2003 © TOSHIBA TEC 3 - 17 e-STUDIO3511/4511 ADJUSTMENT...
Page 208: (G) Right Margin
→ [ENTER] or [INTERRUPT] (stored in memory) → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the trailing edge becomes (approx. 0.04 mm/step). Feeding direction Fig. 3-407 e-STUDIO3511/4511 ADJUSTMENT 3 - 18 November 2003 © TOSHIBA TEC...
Page 209 [0] [5] [Power ON] → (Chart TCC-1) → [FAX] → [START] (A4/LT, 100%, Black and Text/Photo) A: 05-405 → 200±0.5 mm (0.1 mm/step) B: 05-306 → 5±0.5 mm (0.04 mm/step) C: 05-340 → 150±0.5 mm (0.3 mm/step) D: 05-305 → 10±0.5 mm (0.14 mm/step) November 2003 © TOSHIBA TEC 3 - 19 e-STUDIO3511/4511 ADJUSTMENT...
Page 210: E-Studio3511/4511 Adjustment
: For checking reproduction of text [13] Thin lines : For checking reproduction of the thin lines (line width: 100µm) [14] Note area : For recording the date, conditions, etc. e-STUDIO3511/4511 ADJUSTMENT 3 - 20 November 2003 © TOSHIBA TEC...
Page 211: Image Quality Adjustment (Copying Function)
(3) and after- ward. November 2003 © TOSHIBA TEC 3 - 21 e-STUDIO3511/4511 ADJUSTMENT...
Page 212: Density Adjustment
Acceptable values: 0 to 255 (Default: 128) Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. e-STUDIO3511/4511 ADJUSTMENT 3 - 22 November 2003 © TOSHIBA TEC...
Page 213 Press the [FAX] button and then press the [START] button to make a test copy. If the desired image has not been attained, repeat step (2) to (5). November 2003 © TOSHIBA TEC 3 - 23 e-STUDIO3511/4511 ADJUSTMENT...
Page 214: Color Balance Adjustment
(7) Press the [FAX] button and then press the [START] button to make a test copy. (8) If the desired image has not been attained, repeat step (2) to (7). e-STUDIO3511/4511 ADJUSTMENT 3 - 24 November 2003 © TOSHIBA TEC...
Page 215: Gamma Balance Adjustment
Note: Be sure that this adjustment be made after performing “3.5.1 Automatic gamma adjustment”. <Procedure> Procedure is same as that of “3.5.3 Color balance adjustment”. November 2003 © TOSHIBA TEC 3 - 25 e-STUDIO3511/4511 ADJUSTMENT...
Page 216: Offsetting Adjustment For Background Processing
Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> Procedure is same as that of "3.5.2 Density adjustment". e-STUDIO3511/4511 ADJUSTMENT 3 - 26 November 2003 © TOSHIBA TEC...
Page 217: Judgment Threshold For Acs
Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment. Note: You have to make adjustment by balancing between moire and sharpness. <Procedure> Procedure is same as that of "3.5.2 Density adjustment". November 2003 © TOSHIBA TEC 3 - 27 e-STUDIO3511/4511 ADJUSTMENT...
Page 218: Setting Range Correction
Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment. <Procedure> Procedure is same as that of "3.5.2 Density adjustment". e-STUDIO3511/4511 ADJUSTMENT 3 - 28 November 2003 © TOSHIBA TEC...
Page 219: Setting Range Correction (Adjustment Of Background Peak)
Remember the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value. <Procedure> Procedure is same as that of "3.5.2 Density adjustment". November 2003 © TOSHIBA TEC 3 - 29 e-STUDIO3511/4511 ADJUSTMENT...
Page 220: Adaptation To Highlighter
3. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not increase this order when setting the values. 4. Usually, beam level 4 is most effective on all black modes. e-STUDIO3511/4511 ADJUSTMENT 3 - 30 November 2003 © TOSHIBA TEC...
Page 221: Maximum Toner Density Adjustment To Paper Type
Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. Note: Be sure that this adjustment be made after performing “3.5.1 Automatic gamma adjustment”. <Procedure> Procedure is same as that of “3.5.2 Density adjustment”. November 2003 © TOSHIBA TEC 3 - 31 e-STUDIO3511/4511 ADJUSTMENT...
Page 222: Text/Photo Reproduction Level Adjustment
Contents (Black/Red) 1761 Black reproduction 0: Default switching 1: Black reproduction oriented Note: The boundary between Red and Black may not be smooth when the setting value is "1". e-STUDIO3511/4511 ADJUSTMENT 3 - 32 November 2003 © TOSHIBA TEC 04/10...
Page 223: Image Quality Adjustment (Printing Function)
Then, check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass, and then repeat step (3) and afterward. November 2003 © TOSHIBA TEC 3 - 33 e-STUDIO3511/4511 ADJUSTMENT...
Page 224: Gamma Balance Adjustment (Black Mode)
(6) For resetting the value, repeat step (2) to (5). (7) Let the equipment restart and perform printing job. (8) If the image density has not been attained, repeat step (1) to (7). e-STUDIO3511/4511 ADJUSTMENT 3 - 34 November 2003 © TOSHIBA TEC...
Page 225: Color Balance Adjustment (Color Mode)
1029-2 1033-2 1037-2 1041-2 High Note: Be sure that this adjustment be made after performing “3.6.1 Automatic gamma adjustment”. <Procedure> Procedure is same as that of "3.6.2 Gamma balance adjustment". November 2003 © TOSHIBA TEC 3 - 35 e-STUDIO3511/4511 ADJUSTMENT...
Page 226: Adjustment Of Smudged/Faint Text
The smaller the value is, the lighter the density of image becomes. Acceptable values: 0 to 255. (Default: 176) <Procedure> Procedure is same as that of “3.6.4 Adjustment of smudged/faint text”. e-STUDIO3511/4511 ADJUSTMENT 3 - 36 November 2003 © TOSHIBA TEC...
Page 227: Dot Size Adjustment In Black Printing
“Automatic gamma adjustment (05-1000 to 1003)”. The cause of defect is presumed as an image failure (jittering or uneven image density) at the patch chart for gamma adjustment. November 2003 © TOSHIBA TEC 3 - 37 e-STUDIO3511/4511 ADJUSTMENT...
Page 228: Image Quality Adjustment (Scanning Function)
(6) For resetting the value, repeat step (2) to (5). (7) Let the equipment restart and perform scanning job. (8) If the desired image has not been attained, repeat step (1) to (7). e-STUDIO3511/4511 ADJUSTMENT 3 - 38 November 2003 © TOSHIBA TEC...
Page 229: Density Adjustment (Black Mode)
Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes back to the ready state. Let the equipment restart and perform scanning job. If the desired image has not been attained, repeat step (1) to (5). November 2003 © TOSHIBA TEC 3 - 39 e-STUDIO3511/4511 ADJUSTMENT...
Page 230: Background Adjustment (Gray Scale Mode)
(4) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes back to the ready state. (5) Let the equipment restart and perform scanning job. (6) If the desired image has not been attained, repeat step (1) to (5). e-STUDIO3511/4511 ADJUSTMENT 3 - 40 November 2003 © TOSHIBA TEC...
Page 231: Judgment Threshold For Acs
However, 0 is equivalent to the center value. Gray Scale Note: You have to make adjustment by balancing between moire and sharpness. <Procedure> Procedure is same as that of "3.7.2 Density adjustment (Black Mode)". November 2003 © TOSHIBA TEC 3 - 41 e-STUDIO3511/4511 ADJUSTMENT...
Page 232: Setting Range Correction
Acceptable vales: 0 to 255 (Default: Text/Photo: 56, Text: 64, Photo: 48, Gray Scale: 48) <Procedure> Procedure is same as that of "3.7.2 Density adjustment (Black Mode)". e-STUDIO3511/4511 ADJUSTMENT 3 - 42 November 2003 © TOSHIBA TEC...
Page 233: Fine Adjustment Of Black Density
Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes back to the ready state. Let the equipment restart and perform scanning job. If the desired image has not been attained, repeat step (1) to (5). November 2003 © TOSHIBA TEC 3 - 43 e-STUDIO3511/4511 ADJUSTMENT...
Page 234 When the value increases, the image is zoomed in. When the value decreases, the image is zoomed out. Acceptable values: 0 to 255 (Default: 128) * 0.1%/step <Procedure> Procedure is same as that of “3.7.2 Density adjustment”. e-STUDIO3511/4511 ADJUSTMENT 3 - 44 November 2003 © TOSHIBA TEC...
Page 235: High-Voltage Transformer Setting
2nd transfer roller bias lower limit value (+) 2nd transfer roller bias upper limit value (+) Key in all the codes in the above table by repeating (2) and (3). Turn the power OFF. November 2003 © TOSHIBA TEC 3 - 45 e-STUDIO3511/4511 ADJUSTMENT...
Page 236: Adjustment Of The Scanner Section
Adjustment of the carriage wire tension is not necessary since a certain tension is applied to the carriage wires by the tension springs. Note: Make sure the tension applied to the wire is normal. e-STUDIO3511/4511 ADJUSTMENT 3 - 46 November 2003 © TOSHIBA TEC...
Page 237 Make sure that the sections A and B of the carriage-2 touch with the exit side frame. Carriage-1 [Rear] [Front] Exit side frame Bracket Bracket Enlarged view of carriage Fig. 3-903 November 2003 © TOSHIBA TEC 3 - 47 e-STUDIO3511/4511 ADJUSTMENT...
Page 238 • Each turn should be pushed against the previously wound turn so that there is no space between them. 4 turns 4 turns 2 turns 2 turns Ball terminal Ball terminal No space between turns Hook Hook Color: Black Color: Silver [Rear] [Front] Fig. 3-904 e-STUDIO3511/4511 ADJUSTMENT 3 - 48 November 2003 © TOSHIBA TEC...
Page 239 1. When the wire holder jig is attached, make sure that the wire is not shifted or loosened. 2. The wire should come out of the slot of the wire holder jig and be passed under the arm of it. Fig. 3-905 November 2003 © TOSHIBA TEC 3 - 49 e-STUDIO3511/4511 ADJUSTMENT...
Page 240: Lens Unit
• When replacing the unit, do not loosen or remove the 4 screws indicated with the arrows. Fig. 3-906 • Handle the unit with care. Do not hold the lens and adjusted part (hold the unit as shown below). Fig. 3-907 e-STUDIO3511/4511 ADJUSTMENT 3 - 50 November 2003 © TOSHIBA TEC...
Page 241 3. Tighten 5 screws securely to fix the lens unit while pushing it to the rear side and fix 2 ground wires with the screws. [Rear] Screw Screw Ground wire Ground wire Screw Screw [Front] Fig. 3-909 November 2003 © TOSHIBA TEC 3 - 51 e-STUDIO3511/4511 ADJUSTMENT...
Page 242: Adjustment Of The Paper Feeding System
(Arrow (B) direction in the lower figure). Feeding Feeding direction direction Center Center [Front] [Front] Fig. 3-1001 Fig. 3-1002 • Bypass feeding • Drawer feeding Fig. 3-1003 Fig. 3-1004 e-STUDIO3511/4511 ADJUSTMENT 3 - 52 November 2003 © TOSHIBA TEC 05/07...
Page 243: Adjustment Of The Developer Unit
“0.55” of the doctor sleeve jig Developer sleeve between the developer sleeve and doctor blade to adjust the gap, and tighten the screws. Doctor blade Doctor-sleeve Fig. 3-1103 November 2003 © TOSHIBA TEC 3 - 53 e-STUDIO3511/4511 ADJUSTMENT...
Page 244: Doctor-To-Sleeve Gap (Color Developer Unit)
(2) Remove 2 screws and take off the developer material cover. Then discharge the developer material. Fig. 3-1105 (3) Remove 4 screws and the toner-scattering prevention seal holder. Screw Toner-scattering prevention seal holder Fig. 3-1106 e-STUDIO3511/4511 ADJUSTMENT 3 - 54 November 2003 © TOSHIBA TEC...
Page 245 2. While reattaching the color developer unit cover, set the latches securely. November 2003 © TOSHIBA TEC 3 - 55 e-STUDIO3511/4511 ADJUSTMENT...
Page 246: Adjustment Of The Radf (Mr-3015)
Fig. 3-1202 (3) Loosen the stepped screw 1 turn and 2 screws on the adjustment plate a half turn (status of temporary fixing). Half turn 1 turn Fig. 3-1203 e-STUDIO3511/4511 ADJUSTMENT 3 - 56 November 2003 © TOSHIBA TEC...
Page 247 Close the RADF to fit the positioning pin into the hole at the front side of the RADF. (For the front side, adjust the RADF position all around.) Fig. 3-1207 November 2003 © TOSHIBA TEC 3 - 57 e-STUDIO3511/4511 ADJUSTMENT...
Page 248 RADF. Remove the positioning pins after checking it. (Replace the positioning pins at the rear of the right-hand hinge of the RADF.) Stepped Screw Fig. 3-1211 e-STUDIO3511/4511 ADJUSTMENT 3 - 58 November 2003 © TOSHIBA TEC...
Page 249 Align the platen sheet against the left and rear side of the original glass. Close the RADF slowly. Open the RADF to check that the platen sheet is correctly attached. Fig. 3-1212 November 2003 © TOSHIBA TEC 3 - 59 e-STUDIO3511/4511 ADJUSTMENT...
Page 250: Adjustment Of Radf Height
Adjust the height by turning the height adjusting screw on the right hinge. Clockwise: The height of the hinge becomes high. Counterclockwise: The height of the hinge becomes low. Fig. 3-1215 e-STUDIO3511/4511 ADJUSTMENT 3 - 60 November 2003 © TOSHIBA TEC...
Page 251: Adjustment Of Skew
±0.5 mm or further. Otherwise, image failures such as a jitter may occur. Fixing screw Paper Adjustment screw Original Hand screw RADF Front side Fig. 3-1217 Fig. 3-1218 November 2003 © TOSHIBA TEC 3 - 61 e-STUDIO3511/4511 ADJUSTMENT 04/05...
Page 252: Automatic Adjustment Of Sensors And Initialization Of Eeprom
Refer to “2.2.4 Adjustment Mode (05)” for the details. Errors such as paper jamming may occur if the EEPROM is not initialized and the sensors are not adjusted after the above mentioned parts were replaced. e-STUDIO3511/4511 ADJUSTMENT 3 - 62 November 2003 © TOSHIBA TEC...
Page 253: Adjustment Of Aligning
3.12.5 Adjustment of aligning Adjust the aligning according to Step 1 of 3.12.3. Rear side “+” of the original Rear side “-” of the original Skew of paper Fig. 3-1220 November 2003 © TOSHIBA TEC 3 - 63 e-STUDIO3511/4511 ADJUSTMENT...
Page 254: Adjustment Of Aligning At Reversing
3.12.6 Adjustment of aligning at reversing Adjust the aligning according to Step 3 of 3.12.3. Fig. 3-1221 e-STUDIO3511/4511 ADJUSTMENT 3 - 64 November 2003 © TOSHIBA TEC...
Page 255: Adjustment Of Reverse Solenoid
(C) between A of the front frame and the flapper lever is 0.5 mm to 2.0 mm. Fig. 3-1224 November 2003 © TOSHIBA TEC 3 - 65 e-STUDIO3511/4511 ADJUSTMENT...
Page 256 (D) between the plunger and the flapper lever is eliminated. Flapper lever Fig. 3-1225 e-STUDIO3511/4511 ADJUSTMENT 3 - 66 November 2003 © TOSHIBA TEC...
Page 257: Adjustment Of Radf Opening/Closing Switch
3.12.8 Adjustment of RADF opening/closing switch Adjust the bracket position so that the switch is turned ON when the height A becomes 40-45 mm (within the empty weight falling limit). Glass surface Center Fig. 3-1226 November 2003 © TOSHIBA TEC 3 - 67 e-STUDIO3511/4511 ADJUSTMENT...
Page 258: Adjustment Of Radf Opening/Closing Sensor
3.12.9 Adjustment of RADF opening/closing sensor Adjust the bracket position so that the sensor is turned ON when the height A becomes 30-35 mm (within the empty weight falling limit). Glass surface Center Fig. 3-1227 e-STUDIO3511/4511 ADJUSTMENT 3 - 68 November 2003 © TOSHIBA TEC...
Page 259: Adjustment Of Tray Volume
Input the code "367". Press the [START] button. Fig. 3-1228 Extend the original guide to the limit. Input the code "368". Press the [START] button Turn the power OFF. Fig. 3-1229 November 2003 © TOSHIBA TEC 3 - 69 e-STUDIO3511/4511 ADJUSTMENT...
Page 260: Adjustment Of The Finisher (Mj-1022)
Fig. 3-1302. 2 Press SW2 twice on the finisher controller PC board. • The rear jogging plate moves to the home position. Fig. 3-1302 Rear jogging plate home position Fig. 3-1303 e-STUDIO3511/4511 ADJUSTMENT 3 - 70 November 2003 © TOSHIBA TEC...
Page 261 If the width is 316 mm in step (2), the difference from the standard is -1 mm; it requires relocation of the sensor [3] in the direction of arrow B by 1 mm. Fig. 3-1305 November 2003 © TOSHIBA TEC 3 - 71 e-STUDIO3511/4511 ADJUSTMENT...
Page 262: Adjusting The Angle Of The Jogging Plate
0 mm to 0.5 mm.) Butted Rear jogging plate Fig. 3-1307 (3) With reference to the rear jogging plate adjusted in step (2), adjust the front jogging plate in the same manner. e-STUDIO3511/4511 ADJUSTMENT 3 - 72 November 2003 © TOSHIBA TEC...
Page 263: Adjusting The Overlap Of The Sensor Flag
(3) Tighten the screw so that the overlap between Sensor Sensor flag the flag of the front/rear jogging rack plate and the sensor is 1.5 mm to 2.0 mm. 1.5 mm to 2.0 mm Fig. 3-1309 November 2003 © TOSHIBA TEC 3 - 73 e-STUDIO3511/4511 ADJUSTMENT...
Page 264: Adjusting The Tension Of The Stack Processing Motor Belt
Fig. 3-1310 Screw Tension arm plate (3) Loosen the screw on the tension arm plate. (The tension arm plate will be pulled under tension by the tension spring.) Fig. 3-1311 e-STUDIO3511/4511 ADJUSTMENT 3 - 74 November 2003 © TOSHIBA TEC...
Page 265 (the slack of a belt is lightly taken); then, tighten the screw on the tension arm plate. Fig. 3-1312 Returning (5) Check to make sure that the returning roller roller shaft shaft moves smoothly. Fig. 3-1313 November 2003 © TOSHIBA TEC 3 - 75 e-STUDIO3511/4511 ADJUSTMENT...
Page 266: Releasing The Stack Tray Guide Lever Fixing Plate
Stack tray guide lever fixing plate When removing the mounting screw, be sure to hold the stack tray guide lever up from below. Fig. 3-1314 Stack tray guide lever Fig. 3-1315 e-STUDIO3511/4511 ADJUSTMENT 3 - 76 November 2003 © TOSHIBA TEC...
Page 267: Adjustment Of The Upper Tray Angle
While pushing the bracket down, hold the tray and move it up or down, to adjust the angle so that the tray becomes parallel by a visual check. Fig. 3-1318 November 2003 © TOSHIBA TEC 3 - 77 e-STUDIO3511/4511 ADJUSTMENT...
Page 268 (4) After the height adjustment, tighten the fixing screw of the bracket. Note: If the fixing screw of the bracket is not fixed, the belt is loosened which may cause a skipped tooth. Fig. 3-1319 e-STUDIO3511/4511 ADJUSTMENT 3 - 78 November 2003 © TOSHIBA TEC...
Page 269: Dip Switch Functions
The upper stack tray moves down and • Press SW2 again. motor (down) stops when the lower stack tray lower • Turn OFF the joint limit sensor turns ON. sensor (S4). November 2003 © TOSHIBA TEC 3 - 79 e-STUDIO3511/4511 ADJUSTMENT...
Page 270 The upper and lower stack trays move to • Turn OFF the joint operation the shipping position and stop. sensor (S4). Note: Perform the shipping position operation when the finisher is packed again. e-STUDIO3511/4511 ADJUSTMENT 3 - 80 November 2003 © TOSHIBA TEC...
Page 271: Adjustment Of The Finisher (Mj-1023/1024)
Turn OFF all bits of finisher controller PC board SW104. Turn OFF the power and install the rear cover of the finisher unit. November 2003 © TOSHIBA TEC 3 - 81 e-STUDIO3511/4511 ADJUSTMENT...
Page 272: Adjusting The Staple Position (Finisher Unit)
(6) Press SW103 on the finisher controller PC board once to staple. However, remove the stapled paper manually because the paper is not ejected. Press SW103 on the finisher controller PC board once again. e-STUDIO3511/4511 ADJUSTMENT 3 - 82 November 2003 © TOSHIBA TEC 04/11...
Page 273 • The staple position adjustment is completed. (10) Turn OFF all bits of SW104 on the finisher controller PC board. (11) Turn OFF the power and install the rear cover of the finisher unit. November 2003 © TOSHIBA TEC 3 - 83 e-STUDIO3511/4511 ADJUSTMENT...
Page 274: Adjusting The Folding Position (Saddle Stitcher Unit)
(PI9) and inlet door switch (SW1). (4) Before inserting the paper, mark the top of the paper. You will be using two sheets of A3 or LD paper. Mark A3/LD paper Insert direction Fig. 3-1404 e-STUDIO3511/4511 ADJUSTMENT 3 - 84 November 2003 © TOSHIBA TEC...
Page 275 Folding position Folding position Stitching position Unit: mm Unit: mm Example: If L is 1 mm, provide "+1 mm". Example: If L is 0.5 mm, provide "-0.5 mm". Fig. 3-1405 November 2003 © TOSHIBA TEC 3 - 85 e-STUDIO3511/4511 ADJUSTMENT...
Page 276 Bit 7 Bit 8 (in units of 0.5 mm) Do not use the following setting Bit 6 Bit 7 Bit 8 (12) Set SW504 bits 1 to 4 to OFF. e-STUDIO3511/4511 ADJUSTMENT 3 - 86 November 2003 © TOSHIBA TEC...
Page 277: Fine Adjustment Of Binding/Folding Position (Saddle Stitcher Unit)
• Adjustment is complete if LED601 and LED602 on the punch controller PC board blinks alternately. Press SW602 or SW603 on the punch controller PC board to end the adjustment mode and set all bits of SW601 to OFF. (6) Turn OFF the power. November 2003 © TOSHIBA TEC 3 - 87 e-STUDIO3511/4511 ADJUSTMENT...
Page 278: Registering The Number Of Punch Holes (Puncher Unit)
(6) Press SW602 or SW603 on the punch controller PC board to end the adjustment mode and set all bits of SW601 to OFF. (7) Turn OFF the power. e-STUDIO3511/4511 ADJUSTMENT 3 - 88 November 2003 © TOSHIBA TEC...
Page 279: Key Copy Counter (Mu-8, Mu-10)
(Treat the cut harness properly to avoid it causing a short circuit with the machine frame.) Then, disconnect the dummy connector. Harness connector Dummy connector Fig. 3-1503 November 2003 © TOSHIBA TEC 3 - 89 e-STUDIO3511/4511 ADJUSTMENT 04/09...
Page 280 (8) Insert the key copy counter with its arrow mark pointing the rear side of the equipment. Key copy counter Fig. 3-1505 (9) Key in the value “3” in the setting mode (08- 222). e-STUDIO3511/4511 ADJUSTMENT 3 - 90 November 2003 © TOSHIBA TEC...
Page 281: Adjustment Of Transfer Belt Deviation
Fig. 3-1601 The gaps remain the same after the transfer belt has been rotated for 3 minutes or more. (The belt should not be dislocated to the front or rear side.) November 2003 © TOSHIBA TEC 3 - 91 e-STUDIO3511/4511 ADJUSTMENT...
Page 282: Adjustment Procedure
Fig. 3-1602 (5) Tighten 2 screws that were loosened when the drum cleaner unit was taken off. Fig. 3-1603 (6) Tighten 2 screws. Fig. 3-1604 e-STUDIO3511/4511 ADJUSTMENT 3 - 92 November 2003 © TOSHIBA TEC 05/03...
Page 283 • If the transfer belt contacts with the rear regulation plate or the gap between the transfer belt and the rear regulation plate is less than 0.2 mm, rotate the adjustment screw clockwise (viewing from below) five-sixth turn. Less than 0.2mm Adjustment screw Fig. 3-1606 November 2003 © TOSHIBA TEC 3 - 93 e-STUDIO3511/4511 ADJUSTMENT 05/03...
Page 284 • To readjust the screw according to the result of step (13), follow the turns in the list blew. Number of adjustment Readjustment Number of turns 5/6 turn Result A 5/6 turn 5/6 turn Result B 2/6 turn 1/6 turn 1/6 turn e-STUDIO3511/4511 ADJUSTMENT 3 - 94 November 2003 © TOSHIBA TEC 05/03...
Page 285 • Key in the code [103] and press the [START] button. (The main motor rotates.) • Key in the code [151] 3 minutes later and press the [START] button. (The main motor stops.) November 2003 © TOSHIBA TEC 3 - 95...
Page 286 If any problem is found, perform steps (2) to (11) and (14). At this time, the rotation amount of the adjustment screw should be one-sixth turn. (16) Connect the connector of the black developer unit and install all covers to complete the adjustment. e-STUDIO3511/4511 ADJUSTMENT 3 - 96 November 2003 © TOSHIBA TEC 05/03...
Page 287: Preventive Maintenance (Pm)
* The screen goes back to the main screen when the counter clear is performed or the [CANCEL] button is pressed after moving from the main screen, while it goes back to the sub screen after moving from the sub screen. Fig. 4-101 November 2003 © TOSHIBA TEC 4 - 1 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE...
Page 288 (RADF) and feed unit. 2. “—” is displayed at the numeric section for the paper source which is not installed since the paper source is different depending on the structure of options. e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 2 November 2003 © TOSHIBA TEC...
Page 289 Displaying of the standard number of drive counts (x1,000) to replace the sub unit (parts) Displaying of the number of output pages, develop counts and drive counts and previous replacement date for a chosen sub unit November 2003 © TOSHIBA TEC 4 - 3 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE...
Page 290 1st transfer roller [1st TRANSFER ROLLER] [1st TRANSFER] Transfer belt [TRANSFER BELT] Transfer belt cleaning blade [BELT BLADE] 2nd transfer roller unit 2nd transfer roller [2nd TRANSFER ROLLER] [2nd TRANSFER] e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 4 November 2003 © TOSHIBA TEC...
Page 291 Reset the feeding retry counter (08-1392) - PFP lower drawer Reset the feeding retry counter (08-1393) - Bypass unit Reset the feeding retry counter (08-1394) - LCF Reset the feeding retry counter (08-1395) November 2003 © TOSHIBA TEC 4 - 5 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 04/05...
Page 292: Work Flow Of Parts Replacement
Check the drive counts of all parts at PM support mode. Does it exceed the specified drive count? Replace the part. Check the part and equipment according to the “TROUBLESHOOTING”. Fig. 4-106 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 6 November 2003 © TOSHIBA TEC...
Page 293: General Descriptions For Pm Procedure
4.3 Operational Items in Overhauling Overhaul each equipment with the following timing. • e-STUDIO3511: When the number of develop counts has reached 360,000 or 2.5 years have passed form the start of use (Whichever is earlier.) • e-STUDIO4511: When the number of develop counts has reached 450,000 or 2.5 years have passed form the start of use (Whichever is earlier.)
Page 294: Preventive Maintenance Checklist
[Preventive Maintenance Checklist] Notes: 1. Perform cleaning and lubricating in every 120,000 output pages for e-STUDIO3511, and every 150,000 output pages for e-STUDIO4511. Lubricate the replacement parts following to the replacement cycle. Exceptionally, the lubrication for the drum unit, main charger, color developer unit and 1st transfer unit must follow the PM cycle of each unit.
Page 295 F1. Main charger case F2. Main charger wire 160/200 P28-I15 F3. Contact point of terminals F4. Charger wire cleaning pad 160/200 P28-I12 F5. Main charger grid 160/200 P28-I21 November 2003 © TOSHIBA TEC 4 - 9 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 04/02...
Page 296 I3. Developer material (K) 120/150 P103-I2 I4. Front shield I5. Oil seal (6 pcs.) 360/450 P34-I3, 15 I6. Guide roller or A I7. Toner cartridge drive gear I8. Side shield e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 10 November 2003 © TOSHIBA TEC 04/10...
Page 297 Cleaning ment Remarks cation check <P-I> (KS) L1. 2nd transfer roller 240/300 P13-I30 L2. Paper guide L3. Washer 240/300 P13-I49 Note: Check the color deviation after replacing L1. November 2003 © TOSHIBA TEC 4 - 11 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 05/03...
Page 298 N9. Read guide N10. Read roller N11. 3rd small roller N12. 4th small roller N13. Reverse sensor N14. Exit roller N15. Reverse roller N16. Platen sheet or A e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 12 November 2003 © TOSHIBA TEC 04/02...
Page 299 Items to check Cleaning ment Remarks cation check <P-I> (KS) O1. Pickup roller 160/160 P4-I30 O2. Feed roller 160/160 P4-I28 O3. Separation roller 160/160 P5-I12 O4. Drive gear (tooth face) November 2003 © TOSHIBA TEC 4 - 13 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 04/02...
Page 300 A2 A4 A8 A6 K4 K7 K2 C9, C10 Fig. 4-202 Front side e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 14 November 2003 © TOSHIBA TEC 05/03...
Page 301 N3 N1 N9 N10 N11 N12 Fig. 4-203 Reversing Automatic Document Feeder (RADF) Fig. 4-204 Paper Feed Pedestal (PFP) Fig. 4-205 Large Capacity Feeder (LCF) November 2003 © TOSHIBA TEC 4 - 15 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE...
Page 302 The quantity of molycote should be smaller than that to be applied to the other parts. e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 16 November 2003 © TOSHIBA TEC...
Page 303 Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if adhered. Apply grease on the inner surface Apply white grease Fig. 4-209 Fig. 4-210 November 2003 © TOSHIBA TEC 4 - 17 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE...
Page 304 (2) Apply an even coat of grease to the inside of the oil Inside Grease seal. • Amount: About two small drops Oil seal (3) Wipe off any grease exuded from the inside. Fig. 4-211 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 18 November 2003 © TOSHIBA TEC 05/03...
Page 305 *j5. Color toner cartridge sensor Perform the cleaning of the surface of the color toner cartridge sensor when you replace the color developer unit (e-STUDIO3511: 30,000 sheets / e-STUDIO4511: 37,500 sheets). *j6. Front bearings of mixers When exchanging the oil seals (rear side of mixer-1 and -2) of the color developer unit, replace the front bearings of mixer-1 and -2 at the same time.
Page 306 If the edge of recovery blade is damaged, replace the blade regardless of the number of output pages. e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 20 November 2003 © TOSHIBA TEC 04/05...
Page 307 Do not damage the tip of the finger during the cleaning. The finger may be damaged if the toner adhering to the tip of it is scraped off forcibly. Replace the finger if the toner is sticking to it heavily. November 2003 © TOSHIBA TEC 4 - 21 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE...
Page 308 *m3. Separation roller When replacing the transfer belt, apply some White Molykote (HP-300) on both ends of the separation roller shaft. Fig. 4-218 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 22 November 2003 © TOSHIBA TEC 04/05...
Page 309 Feed roller K-ROLL-FEED Separation roller K-ROLL-SPT ROL-KIT-1010 Pick up roller ROL-PICK-UP Feed roller ROL-PAPER-FED-F Separation roller ROL-PAPER-FED-S DF-KIT-3015 Pick up roller ROL-PICK-UP Feed roller ROL-FEED Separation roller ROL-SPT-513 November 2003 © TOSHIBA TEC 4 - 23 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 04/02...
Page 310: Jig List
W2 White grease (Molykote HP-300) ASM-PG-HP300-S 100 g Bottle W2 White grease (Molykote HP-300) GREASE-HP-S 10 g Bottle AV Alvania No.2 ASM-PG-ALV2 100 g Tube FL Floil (GE-334C) ASM-PG-GE334C-S 20 g Bottle e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 24 November 2003 © TOSHIBA TEC 04/05...
Page 311: Precautions For Storing And Handling Supplies
4.8 Precautions for Storing and Handling Supplies 4.8.1 Precautions for storing TOSHIBA supplies Toner/Developer Toner and developer should be stored in a place where the ambient temperature is between 10°C to 35°C (no condensation), and should also be protected against direct sunlight during transportation.
Page 312: Checking And Cleaning Of Photoconductive Drum
In addition, the cleaning blade will be damaged so replacement with a new drum will be necessary. (6) Collecting used photoconductive drums Regarding the recovery and disposal of used photoconductive drums, we recommend following the relevant local regulations or rules. e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 26 November 2003 © TOSHIBA TEC...
Page 313: Checking And Cleaning Of Drum Cleaning Blade And Transfer Belt Cleaning Blade
• Do not leave any oil (fingerprints, etc.) on the pressure roller. • Be careful not to allow any hard object to hit or rub against the pressure roller, or it may be damaged, possibly resulting in poor cleaning. November 2003 © TOSHIBA TEC 4 - 27 e-STUDIO3511/4511 PREVENTIVE MAINTENANCE...
Page 314: Checking And Replacing The Oil Roller And Cleaning Roller
The oil/cleaning rollers are gradually degraded due to subjection to the heat from the fuser belt over a long period of time. Replace them after the specified number of output pages have been made. e-STUDIO3511/4511 PREVENTIVE MAINTENANCE 4 - 28 November 2003 © TOSHIBA TEC...
Page 315: Troubleshooting
4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration clutch. 6. Replace the LGC board. Check the registration roller. Replace it if it is worn out. November 2003 © TOSHIBA TEC 5 - 1 e-STUDIO3511/4511 TROUBLESHOOTING 04/09...
Page 316: Paper Misfeeding
4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the ADU clutch. 6. Replace the LGC board. Check the rollers in the ADU. Replace them if they are worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 2 November 2003 © TOSHIBA TEC...
Page 317 5. Replace the upper drawer feed clutch. 6. Replace the LGC board. Check the upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. November 2003 © TOSHIBA TEC 5 - 3 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 318 5. Replace the lower drawer feed clutch. 6. Replace the LGC board. Check the lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 4 November 2003 © TOSHIBA TEC...
Page 319 6. Replace the PFP upper drawer feed clutch. 7. Replace the PFP board. 8. Replace the LGC board. Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. November 2003 © TOSHIBA TEC 5 - 5 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 320 6. Replace the PFP lower drawer feed clutch. 7. Replace the PFP board. 8. Replace the LGC board. Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 6 November 2003 © TOSHIBA TEC...
Page 321 6. Replace the LCF feed clutch. 7. Replace the LCF board. 8. Replace the LGC board. Check the LCF feed roller, separation roller and pickup roller. Replace them if they are worn out. November 2003 © TOSHIBA TEC 5 - 7 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 322: Paper Transport Jam
1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the transport roller. Replace it if it is worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 8 November 2003 © TOSHIBA TEC...
Page 323 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the transport roller. Replace it if it is worn out. November 2003 © TOSHIBA TEC 5 - 9 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 324 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the transport roller. Replace it if it is worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 10 November 2003 © TOSHIBA TEC...
Page 325 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the PFP transport roller. Replace it if it is worn out. November 2003 © TOSHIBA TEC 5 - 11 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 326 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the ADU clutch. 6. Replace the LGC board. Check the rollers in the ADU. Replace them if they are worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 12 November 2003 © TOSHIBA TEC...
Page 327 6. Replace the ADU board. 7. Replace the LGC board. Check the rollers in the ADU and the exit roller of the equipment. Replace them if they are worn out. November 2003 © TOSHIBA TEC 5 - 13 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 328 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. Check the rollers. Replace them if they are worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 14 November 2003 © TOSHIBA TEC...
Page 329 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. Check the rollers. Replace them if they are worn out. November 2003 © TOSHIBA TEC 5 - 15 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 330: Other Paper Jam
4. Check if the harness is open circuited or the connector pin is disconnected. 5. Replace the paper clinging detection sensor. 6. Replace the LGC board. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 16 November 2003 © TOSHIBA TEC...
Page 331 Check if the error is cleared by turning the power OFF and then back ON. Check if the connectors of the HDD are disconnected. Check if the connector pins are disconnected or the harnesses are open circuited. Replace the HDD. Replace the SYS board. November 2003 © TOSHIBA TEC 5 - 17 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 332 PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[D] PFP lower drawer feed sensor 03-[FAX]OFF/[4]/[D] Bridge unit transport sensor-1 03-[FAX]ON/[0]/[C] Bridge unit Bridge unit Bridge unit transport sensor-2 03-[FAX]ON/[0]/[A] Finisher Finisher door Sensors in the finisher e-STUDIO3511/4511 TROUBLESHOOTING 5 - 18 November 2003 © TOSHIBA TEC...
Page 333: Cover Open Jam
4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the front cover opening/closing switch. 6. Replace the LGC board. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 19 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 334 6. Replace the ADU opening/closing switch. 7. Replace the ADU board. 8. Replace the LGC board. 1. Replace the ADU board. 2. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 20 November 2003 © TOSHIBA TEC...
Page 335 6. Replace the LCF side cover opening/closing switch. 7. Replace the LCF board. 8. Replace the LGC board. 1. Replace the LCF board. 2. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 21 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 336 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the bridge unit cover opening/closing detection switch. 6. Replace the LGC board. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 22 November 2003 © TOSHIBA TEC...
Page 337: Radf Jam
5. Check if the conductor pattern on the RADF board is short circuited or open circuited. 6. Replace the empty sensor. 7. Replace the RADF board. Replace the RADF board. November 2003 © TOSHIBA TEC 5 - 23 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 338 4. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the RADF board. Replace the RADF board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 24 November 2003 © TOSHIBA TEC...
Page 339 4. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5. Replace the exit sensor. 6. Replace the RADF board. Replace the RADF board. November 2003 © TOSHIBA TEC 5 - 25 e-STUDIO3511/4511 TROUBLESHOOTING 05/05...
Page 340 4. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5. Replace the exit sensor. 6. Replace the RADF board. Replace the RADF board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 26 November 2003 © TOSHIBA TEC...
Page 341 4. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5. Replace the RADF opening/closing sensor. 6. Replace the RADF board. Replace the RADF board. November 2003 © TOSHIBA TEC 5 - 27 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 342: Finisher Jam
Does the transport roller of the bridge unit work when the main motor is rotated? (Perform the output check: 03-101/151) Check the drive system of the equipment and bridge unit. Check if the rollers in the bridge unit are worn out. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 28 November 2003 © TOSHIBA TEC...
Page 343 1. Connect the connector of the inlet sensor securely. 2. Attach the actuator securely if its shaft is out of place. 3. Replace the inlet sensor. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 29 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 344 1. Connect the connectors of the sensors securely. 2. Attach the actuators securely if their shafts are out of place. 3. Replace the sensors. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 30 November 2003 © TOSHIBA TEC...
Page 345 1. Connect the connectors of the sensors securely. 2. Attach the actuators securely if their shafts are out of place. 3. Replace the sensors. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 31 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 346 Connect the connector securely. Replace the harness. Is the joint sensor working properly? 1. Connect the connector of the joint sensor securely. 2. Replace the joint sensor. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 32 November 2003 © TOSHIBA TEC...
Page 347 Are the upper and front door switches working properly? 1. Connect the connectors of the upper and front door switches securely. 2. Replace the upper/front door switches. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 33 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 348 Is the staple home position sensor working properly? 1. Connect the connector of the staple home position sensor securely. 2. Replace the staple home position sensor. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 34 November 2003 © TOSHIBA TEC...
Page 349 1. Connect the connector of the inlet sensor securely. 2. Attach the actuator securely if its shaft is out of place. 3. Replace the inlet sensor. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 35 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 350 Is the returning roller home position sensor working properly? 1. Connect the connector of the returning roller home position sensor securely. 2. Replace the returning roller home position sensor. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 36 November 2003 © TOSHIBA TEC...
Page 351 Is each of the sensors (delivery cover sensor, inlet cover sensor) working properly? 1. Connect the connectors of the each sensor securely. 2. Replace the sensors. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 37 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 352 1. Connect the connectors of the sensors securely. 2. Attach the actuators securely if their shafts are out of place. 3. Replace the sensors. Replace the saddle stitcher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 38 November 2003 © TOSHIBA TEC...
Page 353 Is the punch home position sensor working properly? 1. Connect the connector of the punch home position sensor securely. 2. Replace the punch home position sensor. Replace the punch controller PC board. November 2003 © TOSHIBA TEC 5 - 39 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 354 Is any of the connector pins of the harness connecting the equipment and finisher disconnected or any of those harnesses open circuited? Connect the pin or replace the harness. 1. Replace the IPC board. 2. Replace the LGC board. 3. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 40 November 2003 © TOSHIBA TEC...
Page 355: Drive System Related Service Call
1. Check if the PLL lock signal CN348-A7 pin output from the LGC board is always level “L”. 2. Check if the voltage supplied to the ASIC input terminal IC38-149 pin is always “L”. 3. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 41 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 356: Paper Feeding System Related Service Call
1. Check if the PLL lock signal CN246-8 pin output from the PFP board is always “L” level. 2. Check if the voltage supplied to the microcomputer input terminal IC5-17 pin is always “L” level. 3. Replace the PFP board. 4. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 42 November 2003 © TOSHIBA TEC...
Page 357 7. Replace the PFP board. 8. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 43 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 358 7. Replace the LCF board. 8. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 44 November 2003 © TOSHIBA TEC...
Page 359 4. Check if the voltage supplied to the microcomputer input terminal IC103-17 pin is always “L” level. 5. Replace the LCF transport motor. 6. Replace the LCF board. 7. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 45 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 360: Scanning System Related Service Call
2. Check if the conductor pattern on the SDV board is short circuited or open circuited. 3. Check if the conductor pattern on the SLG board is short circuited or open circuited. 4. Replace the SDV board. 5. Replace the SLG board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 46 November 2003 © TOSHIBA TEC...
Page 361: Fuser Unit Related Service Call
• The error occurred after the equipment has become ready: "7" • The temperature detected by the main thermistor is 230°C or higher: "9" • The temperature detected by the sub thermistor is 230°C or higher: "9" November 2003 © TOSHIBA TEC 5 - 47 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 362 • The error occurred before the temperature of the fuser roller reaches 40°C: "11" • The error occurred before the equipment has become ready: "14" • The error occurred when the equipment is in the ready state: "17" e-STUDIO3511/4511 TROUBLESHOOTING 5 - 48 November 2003 © TOSHIBA TEC...
Page 363: Fuse
ON the main switch so the status counter does not have to be changed to "0". The value of the status counter remains the same until the next service call overwrites the value. November 2003 © TOSHIBA TEC 5 - 49...
Page 364: Communication Related Service Call
(2) Check the version of the system ROM on the SYS board. (3) Check the version of the scanner ROM version on the SLG board. (4) Replace the SYS board. (5) Replace the SLG board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 50 November 2003 © TOSHIBA TEC 05/05...
Page 365: Radf Related Service Call
(2) Check if the harness connecting the original length sensor and the RADF board is open circuited. (3) Check if the conductor pattern on the RADF board is short circuited or open circuited. (4) Replace the original length sensor. (5) Replace the RADF board. November 2003 © TOSHIBA TEC 5 - 51 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 366: Circuit Related Service Call
(3) Check if the conductor pattern on each board is short circuited or open circuited. (4) Replace the NVRAM. (5) Replace the LGC board. (6) Replace the DRV board. (7) Replace the SYS board. (8) Ask a specialist for a repair (Abnormal ID). e-STUDIO3511/4511 TROUBLESHOOTING 5 - 52 November 2003 © TOSHIBA TEC...
Page 367 (2) When the message “SRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the [INITIALIZE] button. (SRAM is cleared.) (3) Turn the power OFF and then back ON. If the error is not recovered, replace the SYS board. November 2003 © TOSHIBA TEC 5 - 53 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 368 (4) Turn the power OFF and then back ON. If the error is not recovered, replace the NVRAM on the SYS board. [F350] SLG board abnormality (1) Check if the conductor pattern on the SLG board is short circuited or open circuited. (2) Replace the SLG board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 54 November 2003 © TOSHIBA TEC 04/10...
Page 369: Laser Optical Unit Related Service Call
4. Check if the equipment is grounded. 5. Check if the conductor pattern is short circuited or open circuited. 6. Replace the LGC board. 7. Replace the laser optical unit. November 2003 © TOSHIBA TEC 5 - 55 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 370: Finisher Related Service Call
Correct the wirings. Is there any problem with the tray lift mechanism? Fix the lift mechanism. 1. Replace the tray 1/2 shift motors. 2. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 56 November 2003 © TOSHIBA TEC...
Page 371 Correct the wiring. Is there any mechanical problem with the stapler stand motion path? Fix the mechanism. 1. Replace the stapler shift motor. 2. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 57 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 372 Replace the sensor. Is the paper pushing plate drive mechanism normal? Fix the mechanism. 1. Replace the paper pushing plate motor (M8). 2. Replace the saddle stitcher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 58 November 2003 © TOSHIBA TEC...
Page 373 Is the alignment plate home position sensor (PI5) working normally? Replace the sensor. Is the alignment plate drive mechanism normal? Fix the mechanism. 1. Replace the alignment motor (M5). 2. Replace the saddle stitcher controller PC board. November 2003 © TOSHIBA TEC 5 - 59 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 374 Replace the sensor. Is the paper positioning plate drive mechanism normal? Fix the mechanism. 1. Replacing the paper positioning plate motor (M4). 2. Replace the saddle stitcher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 60 November 2003 © TOSHIBA TEC...
Page 375 Is the wiring between J704 on the finisher controller PC board and J1 on the saddle stitcher controller PC board correct? Correct the wiring. Replace the saddle stitcher controller PC board. November 2003 © TOSHIBA TEC 5 - 61 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 376 Correct the wiring. Is the stack delivery lever home position sensor (S8) working properly? Replace the sensor. 1. Replacing the stack processing motor. 2. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 62 November 2003 © TOSHIBA TEC...
Page 377 Is the wiring between the finisher controller PC board and the swing motor (M36) correct? Correct the wiring. Is the swing mechanism normal? Fix the mechanism. 1. Replace the swing motor. 2. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 63 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 378 Correct the wiring. Is the punching mechanism normal? Fix the mechanism. 1. Replace the punch motor (M61). 2. Replace the punch controller PC board. 3. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 64 November 2003 © TOSHIBA TEC...
Page 379 Correct the wiring. Is there any mechanical problem with the path of aligning plate? Fix the mechanism. 1. Replace the front aligning plate motor. 2. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 65 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 380 Replace the finisher controller PC board. Check the wiring between the upper stack tray lift motor and finisher controller PC board. If there is no problem, replace the upper stack tray lift motor. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 66 November 2003 © TOSHIBA TEC...
Page 381 Is the wiring between the finisher controller PC board and rear jogging motor (M4) correct? Correct the wiring. Has the rack run over the stopper of the roll? Fix it. 1. Replace the rear jogging motor. 2. Replace the finisher controller PC board. November 2003 © TOSHIBA TEC 5 - 67 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 382 Is there any problem with the rear end assist mechanism? Fix the rear end assist mechanism. 1. Replace the rear end assist motor. 2. Replace the finisher controller PC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 68 November 2003 © TOSHIBA TEC...
Page 383 Is the wiring between the finisher controller PC board and punch controller PC board correct? Correct the wiring. 1. Replace the finisher controller PC board. 2. Replace the punch controller PC board. November 2003 © TOSHIBA TEC 5 - 69 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 384: Image Control Related Service Call
Is the output voltage from the 12V-power supply normal? Check the power supply system and replace the switching power supply. 1. Replace the image quality sensor. 2. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 70 November 2003 © TOSHIBA TEC...
Page 385 Is the output voltage from the 12V-power supply normal? Check the power supply system, and replace the switching power supply. 1. Replace the image quality sensor. 2. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 71 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 386 (10) Clear all "Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to 576)". Note Abnormal image: Blank print, Solid print, White banding, Color banding, White spots, Poor transfer, Uneven image density, Faded image (low density), Uneven light distribution, Blotched image e-STUDIO3511/4511 TROUBLESHOOTING 5 - 72 November 2003 © TOSHIBA TEC 04/05...
Page 387 Is the connector CN361 on the LGC board, or the connector of the drum thermistor disconnected? Is the harness between the LGC board and the drum thermistor disconnected? Connect the connector securely. Replace the harness. 1. Replace the drum thermistor. 2. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 73 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 388: Copy Process Related Service Call
5. Replace the revolver home position sensor. 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 74 November 2003 © TOSHIBA TEC...
Page 389 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. November 2003 © TOSHIBA TEC 5 - 75 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 390 5. Replace the 2nd transfer roller position detection sensor. 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 76 November 2003 © TOSHIBA TEC...
Page 391 7. Replace the DRV board and LGC board. 1. Check if the conductor patterns on the DRV board and LGC board are short circuited or open circuited. 2. Replace the DRV board and LGC board. November 2003 © TOSHIBA TEC 5 - 77 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 392: Toner Density Control Related Service Call
1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. (3) When the correction is completed, reset the values of 08-824-0 to 08-824-2 from “1” to “0” to clear the abnormality. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 78 November 2003 © TOSHIBA TEC...
Page 393 1.0 mm when closing the shutter. 1. Replace the LGC board. 2. Replace the reference plate and perform “Initialization of color auto-toner sensor light amount correction target value (05-207)”. November 2003 © TOSHIBA TEC 5 - 79 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 394 2. Replace the reference plate and perform “Initialization of color auto-toner sensor light amount correction target value (05-207)”. (3) When the correction is completed, reset the values of 08-823-0 to 08-823-2 from “1” to “0” to clear the abnormality. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 80 November 2003 © TOSHIBA TEC...
Page 395 3. Replace the reference plate and perform “Initialization of color auto-toner sensor light amount correction target value (05-207)”. 4. Replace the color auto-toner sensor and perform “Enforced correction of color auto-toner sensor light amount (05-208)”. November 2003 © TOSHIBA TEC 5 - 81 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 396: Other Service Call
* When “Rebuilding all databases (08-684)” is performed, all data in the Address Book and Mailbox are deleted. Make sure to back up these data in advance of rebuilding and restore the data after rebuilding. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 82 November 2003 © TOSHIBA TEC...
Page 397: Error In Internet Fax / Scanning Function
If the error still occurs, turn the power OFF and then back ON, and perform the job again. [1C15] Exceeding file capacity Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and perform the job again. November 2003 © TOSHIBA TEC 5 - 83 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 398 Replace the main memory and perform the job again. [1C63] Terminal IP address unset Reset the Terminal IP address. Turn the power OFF and then back ON. Perform the job in error again. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 84 November 2003 © TOSHIBA TEC...
Page 399 [1C6C] Destination mail address error Check if there is an illegal character in the Destination mail address. Delete the illegal character and reset the appropriate Destination mail address, then perform the job again. November 2003 © TOSHIBA TEC 5 - 85 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 400 [1C82] Internet FAX transmission failure when processing FAX job received Reset the "Received Fax Forward". [1CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 86 November 2003 © TOSHIBA TEC...
Page 401 If the error still occurs, replace the NIC board. [2553] Destination mail address error (RFC: 553) Check if there is an illegal character in the mail box in the mail server. November 2003 © TOSHIBA TEC 5 - 87 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 402 Check if the specified document exists. (If no, this error would not occur.) Delete the specified document. Perform the job in error again. If the specified document can not be deleted, initialize the Electronic Filing using the Setting Mode (08-666). e-STUDIO3511/4511 TROUBLESHOOTING 5 - 88 November 2003 © TOSHIBA TEC...
Page 403 Backup the documents in the box or folder to PC or delete them. [2BF2] Exceeding maximum number of folders Backup the folders in the box or folder to PC or delete them. November 2003 © TOSHIBA TEC 5 - 89 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 404 [2C31] File creation failure [2C33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 90 November 2003 © TOSHIBA TEC...
Page 405 [2C68] NIC access error [2C6D] NIC system error Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the NIC board. November 2003 © TOSHIBA TEC 5 - 91 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 406 Reset the setting of the mail box or "Received InternetFax Forward". [2CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 92 November 2003 © TOSHIBA TEC...
Page 407 Turn the power OFF and then back ON. Perform the job in error again. Check if there are no other running jobs and perform the HDD formatting (08-690). If the recovery is still not completed, replace the SYS board. November 2003 © TOSHIBA TEC 5 - 93 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 408 [2D66] HDD full failure during processing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 94 November 2003 © TOSHIBA TEC...
Page 409 Check if the setting of SMB is valid. [2DC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. November 2003 © TOSHIBA TEC 5 - 95 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 410 Reset the partial mail reception setting ON and then request the sender to retransmit the mail. [3A80] [3A81] [3A82] Partial mail reception setting OFF Reset the partial mail reception setting ON and then request the sender to retransmit the mail. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 96 November 2003 © TOSHIBA TEC...
Page 411 [3C50] [3C51] [3C52] Offramp destination error These errors occur when the FAX number of the offramp destination is incorrect. Request the sender to correct the FAX number of offramp destination and then retransmit the mail. November 2003 © TOSHIBA TEC 5 - 97 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 412 These errors occur when the mail data is not transferred properly to the HDD. Request the sender to retransmit the mail. Replace the HDD if the error still occurs after retransmission. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 98 November 2003 © TOSHIBA TEC...
Page 413 When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again. November 2003 © TOSHIBA TEC 5 - 99...
Page 414: Troubleshooting Of Image
Reflection Check the grid pattern. mirror warp fθ lens charac- Check the grid pattern. teristic defect High-voltage High-voltage Check the connection of the terminal. transformer supply terminal (1st/2nd transfer rollers) e-STUDIO3511/4511 TROUBLESHOOTING 5 - 100 November 2003 © TOSHIBA TEC...
Page 415 * If the desired image has not been obtained with the above measures or the more qualified image is needed, correct the “deviation amount” in the Adjustment Mode (05). (Refer to the next page.) November 2003 © TOSHIBA TEC 5 - 101...
Page 416 2. Adjust the image positions of black (B), cyan (C) and yellow (Y) to align the leading/trailing edge of each image. If both leading and trailing edges are not aligned, adjust to uniform the deviation amount of each edge. (4) Turn the power OFF. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 102 November 2003 © TOSHIBA TEC 03/12...
Page 417 Use the image position of M as a reference and align the image positions of Y, C and K with this reference. Details of B [Details of adjustment area] Fig. 5-202 November 2003 © TOSHIBA TEC 5 - 103 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 418 1. When the value increases by "1", the image shifts toward the trailing edge of the paper by 0.0423 mm. 2. Adjust the image positions of black (K), cyan (C) and yellow (Y) so that the colors do not overlap. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 104 November 2003 © TOSHIBA TEC 04/10...
Page 419 Gap: approx. 0.169 mm Adjust the image positions of K, C and Y so that the colors do not overlap. [Details of adjustment area] Fig. 5-202B November 2003 © TOSHIBA TEC 5 - 105 e-STUDIO3511/4511 TROUBLESHOOTING 04/10...
Page 420 Slipping Stain Check the halftone pattern. Check the condition of roller surface. Large driving Cleaning blade Peeling load Laser optical unit Polygonal Surface inclined Deformation Check the halftone pattern. mirror e-STUDIO3511/4511 TROUBLESHOOTING 5 - 106 November 2003 © TOSHIBA TEC...
Page 421 Are there uneven pitches approx. 75 mm in the whole Clean it. image? Is there any stain? Replace the cleaning blade. Are there uneven pitches approx. 0.3 mm in the whole Replace the unit. image? November 2003 © TOSHIBA TEC 5 - 107 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 422 * If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic gamma adjustment” after taking a measure. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 108 November 2003 © TOSHIBA TEC...
Page 424 * If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic gamma adjustment” after taking a measure. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 110 November 2003 © TOSHIBA TEC...
Page 426 * If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic gamma adjustment” after taking a measure. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 112 November 2003 © TOSHIBA TEC...
Page 427 Check the density of printer Output the test patterns and When defects output image. check them. occur, perform Color: using 04-231 for each color corresponding Black: using 04-113 troubleshooting procedures. November 2003 © TOSHIBA TEC 5 - 113 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 428 Ozone exhaust Is the ozone exhaust fan operating Check the connection of the connector. properly? Is the ozone filter stained or damaged? Replace it. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 114 November 2003 © TOSHIBA TEC...
Page 429 Change the paper. Is the paper type corresponding to its Use the proper type of paper or select mode? the proper mode. Using the recommended paper? Use the recommended paper. November 2003 © TOSHIBA TEC 5 - 115 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 431 Is any harness between the boards open Replace the harness. boards circuited? Laser optical unit Was the protection seal of slit removed Remove the protection seal. when replacing the unit? November 2003 © TOSHIBA TEC 5 - 117 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 432 Bedewing of scanner Is the scanner or the drum bedewed? Clean the mirrors, lens and drum. and drum Keep the power cord plugged so that the damp heater can work. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 118 November 2003 © TOSHIBA TEC...
Page 433 Discharge lamp Has any LED of discharge lamp gone Replace the discharge lamp. out? Scanner Is there foreign matter or dust in the Clean the lens and mirrors. optical path? November 2003 © TOSHIBA TEC 5 - 119 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 434 Is the high-voltage transformer output Check/correct any electric leakage and transformer defective? related circuits. (main charger wire/ If the high-voltage transformer does not grid, 1st/2nd transfer work, replace it. roller and developer bias) e-STUDIO3511/4511 TROUBLESHOOTING 5 - 120 November 2003 © TOSHIBA TEC...
Page 435 Is the pre-registration guide improperly Correct it. installed? 2nd transfer front Is the 2nd transfer front guide installed Correct it. guide properly? RADF Is the RADF installed and adjusted Reinstall and readjust it. properly? November 2003 © TOSHIBA TEC 5 - 121 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 436 (14) Color banding (in feeding direction) Fig. 5-215 e-STUDIO3511/4511 TROUBLESHOOTING 5 - 122 November 2003 © TOSHIBA TEC...
Page 437 Clean the thermistor. Drum Are there scratches on the drum Replace the drum. surface? Laser optical unit Is there foreign matter or dust on the slit Remove foreign matter or dust. glass? November 2003 © TOSHIBA TEC 5 - 123 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 438 2nd transfer roller Is the 2nd transfer roller rotating Clean the roller area or replace the normally? roller. Scanner Is there foreign matter on the carriage Remove foreign matter. rail? e-STUDIO3511/4511 TROUBLESHOOTING 5 - 124 November 2003 © TOSHIBA TEC...
Page 439 (main charger wire/ grid, developer 1st/ 2nd transfer roller bias) Paper Is the paper type corresponding to its Use the proper type of paper or select mode? the proper mode. November 2003 © TOSHIBA TEC 5 - 125 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 440 Is the high-voltage transformer output Check the circuit and adjust the trans- transformer defective? former output. (1st/2nd transfer roller bias) Are the high-voltage harness and Correct them if loosened. terminals in proper contact? e-STUDIO3511/4511 TROUBLESHOOTING 5 - 126 November 2003 © TOSHIBA TEC...
Page 441 Scanner section a. Is the platen cover or RADF open? a. Close the platen cover or RADF. b. Is the original glass, mirrors, or lens b. Clean them. dirty? November 2003 © TOSHIBA TEC 5 - 127 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 442 Adjust the high-voltage transformer transformer settings improper? output. (developer bias) Are the connector of the high-voltage Reconnect the harness securely. harness securely connected? Is the Replace the high-voltage harness. harness open circuited? e-STUDIO3511/4511 TROUBLESHOOTING 5 - 128 November 2003 © TOSHIBA TEC...
Page 443 Transfer belt Is there any stain or scratch on the Clean or replace it. reflection tape? Is the lens of the transfer belt home Clean or replace it. position sensor stained? November 2003 © TOSHIBA TEC 5 - 129 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 444 Install them properly. Drum drive system Is the drum drive system malfunctioning? Check the drum drive system. Clean or replace the belts, pulleys, bushings if they have dirt or scratches. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 130 November 2003 © TOSHIBA TEC...
Page 445 (22) Poor cleaning Fig. 5-223 Note: Poor cleaning may occur in feeding direction. November 2003 © TOSHIBA TEC 5 - 131 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 446 Is the temperature of fuser roller proper? Check/correct the setting value of fuser roller temperature. Clean or replace the thermistors. Check and correct the circuit. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 132 November 2003 © TOSHIBA TEC...
Page 447 Are the reflector, exposure lamp, Clean them. mirrors, lens, etc. dirty? Exposure lamp Is the exposure lamp tilted? Adjust the installed position of the lamp. Is the lamp discolored or degraded? Replace it. November 2003 © TOSHIBA TEC 5 - 133 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 448 Are there any abnormalities on the Clean or replace the transfer belt. transfer belt? High-voltage Is the high-voltage transformer output Adjust the output. Replace the trans- transformer abnormal? former, if necessary. (1st/2nd transfer roller bias) e-STUDIO3511/4511 TROUBLESHOOTING 5 - 134 November 2003 © TOSHIBA TEC...
Page 449 (25) Stain on the paper back side Printing side of 1st page The edge of image cut off. Back side of 2nd page Fig. 5-226 November 2003 © TOSHIBA TEC 5 - 135 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 450 Replace the 2nd transfer roller. PM life? Fuser unit Are the fuser belt and pressure roller Clean the fuser belt and pressure roller. dirty? Is the rib of transport guide dirty? Clean the rib. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 136 November 2003 © TOSHIBA TEC...
Page 451: Replacement Of Pc Boards And Hdd
3) Department management data - Export them in “Administrator” menu of TopAccess. 4) Log data (Print, Scan, FAX (Transmission/Reception)) - Export them in the “Administrator” menu of TopAccess. (Import cannot be performed.) November 2003 © TOSHIBA TEC 5 - 137 e-STUDIO3511/4511 TROUBLESHOOTING 04/09...
Page 452 * When the FAX unit (GD-1150) is installed. Start up with the FAX Clearing Mode (1*) Perform the 1*-100 (FAX Set Up), 1*-102 (Clearing the image data) of the FAX Clearing Mode. e-STUDIO3511/4511 TROUBLESHOOTING 5 - 138 November 2003 © TOSHIBA TEC 05/05...
Page 453: Replacing Sys Board
(1) Install DIMM (main memory) to the new SYS board (from the old SYS board). (2) Install NVRAM to the new SYS board (from the old SYS board). (3) Install NIC board to the new SYS board (from the old SYS board). November 2003 © TOSHIBA TEC 5 - 139 e-STUDIO3511/4511 TROUBLESHOOTING...
Page 454 Following image data are deleted when 1*-102 is performed. - Images of fax polling transmission - Images of fax Mailbox and box information - Images of fax transmission - Images of fax reception e-STUDIO3511/4511 TROUBLESHOOTING 5 - 140 November 2003 © TOSHIBA TEC 04/09...
Page 455: Replacing Slg Board
1. Perform “Data transfer of characteristic value of scanner / SLG board → SYS board (05-364)”. 2. Perform “Image quality control initialization (05-396)” ( Chapter 3.3), and then perform “Automatic gamma adjustment (05-1642, 1000 and 1002)” consecutively ( Chapters 3.5.1 and 3.6.1). November 2003 © TOSHIBA TEC 5 - 141 e-STUDIO3511/4511 TROUBLESHOOTING 04/09...
Page 457: Firmware Updating
• The firmware (master data) is not installed on the hard disk provided as a service part. When the hard disk is replaced with a new one, confirm the other firmware version used with and then write the suitable version of the firmware. November 2003 © TOSHIBA TEC 6 - 1 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 458: Firmware Updating With Download Jig
FAX board (GD-1150) K-PWA-DLM-320 — Refer to the following for the details to update with each download jig. 6.1.1 PWA-DWNLD-350-JIG2 (48 MB) 6.1.2 PWA-DWNLD-350-JIG1 (16 MB) 6.1.4 K-PWA-DLM-320 e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 2 November 2003 © TOSHIBA TEC 04/05...
Page 459 ROMs. Refer to the following to write the data. 6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) Connector Mark for ROM installation direction [Jig board:K-PWA-DLM-320] Important: Pay attention to the direction of the ROM. November 2003 © TOSHIBA TEC 6 - 3 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 460: Pwa-Dwnld-350-Jig2 (48 Mb)
(1) Write the data to the download jig. 6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) (2) Turn OFF the power of the equipment. (3) Take off connector cover. Connector cover e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 4 November 2003 © TOSHIBA TEC...
Page 461 (5) Connect the download jig with the jig connector (CN100) on the SYS board. Connector (6) Turn ON the power. Downloading starts automatically and the processing status is displayed on LCD screen. November 2003 © TOSHIBA TEC 6 - 5 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 462 • Do the download jig and the equipment operate properly? Turn OFF the power, and then remove the download jig. (9) Perform the “Updating System ROM” continuously. 6.1.2 PWA-DWNLD-350-JIG1 (16 MB) <Updating System ROM> e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 6 November 2003 © TOSHIBA TEC...
Page 463 08-937: Version of Web UI data language 4 in HDD 08-938: Version of Web UI data language 5 in HDD 08-939: Version of Web UI data language 6 in HDD November 2003 © TOSHIBA TEC 6 - 7 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 464 The device check starts. When the device check completes, copying the data to HDD starts. Copied Total files When copying all the files completes, the backup of the RIP font starts. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 8 November 2003 © TOSHIBA TEC...
Page 465 When the backup of the RIP font completes, the update completes with the following screen. * If an error occurs, the following error message is displayed and the update is interrupted. Error message November 2003 © TOSHIBA TEC 6 - 9 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 466: Pwa-Dwnld-350-Jig1 (16 Mb)
Write the ROM data to be updated to the download jig. > 6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) Turn OFF the power of the equipment. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 10 November 2003 © TOSHIBA TEC...
Page 467 Take off the connector cover. Connector cover Remove the cover plate. Cover plate Connect the download jig with the jig connector (CN100) on the SYS board. Connector November 2003 © TOSHIBA TEC 6 - 11 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 468 Select “1. OS Update”, “2. UI Update”, and “3. System Firmware”. <Updating Engine ROM> Select “6. Machine Firmware Update” only. <Updating Scanner ROM> Select “5. Scanner Firmware Update” only. <Updating NIC ROM> Select “4. NIC Firmware Update” only. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 12 November 2003 © TOSHIBA TEC...
Page 469 Example: Updating the system ROM (Updating the system ROM is taken as an example and explained.) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. November 2003 © TOSHIBA TEC 6 - 13 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 470 • Is the download jig connected properly? • Is the updating data written to the download jig properly? • Do the download jig and the equipment operate properly? e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 14 November 2003 © TOSHIBA TEC...
Page 471 OFF the power, and then restart updating from the beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed. November 2003 © TOSHIBA TEC 6 - 15 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 472 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating NIC ROM> 08-916: NIC ROM version e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 16 November 2003 © TOSHIBA TEC 04/10...
Page 473 When the device check completes, erasing the data in the ROM of the equipment starts. When erasing the data completes, copying the data to the ROM of the equipment starts. November 2003 © TOSHIBA TEC 6 - 17 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 474 When verifying the data completes, copying and verifying the other data are implemented repeatedly. When copying and verifying all the data complete, the update completes with the following screen. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 18 November 2003 © TOSHIBA TEC...
Page 475 * If an error occurs, the following error message is displayed and the update is interrupted. Error message November 2003 © TOSHIBA TEC 6 - 19 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 476: Writing The Data To The Download Jig (Pwa-Dwnld-350-Jig)
Minato Electronics MODEL 1893/1895/1931/1940 PWA-DL-ADP-350-1931 (or equivalent) (model 1931) model 1881 model 1881 model 1931 model 1931 ( LV 6 5 0 ) ( LV 6 5 0 ) [PWA-DL-ADP-350-1881] [PWA-DL-ADP-350-1931] e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 20 November 2003 © TOSHIBA TEC...
Page 477: K-Pwa-Dlm-320
<Updating Scanner ROM> Scanner ROM data <Updating RADF ROM> RADF ROM data <Updating Finisher ROM> • Finisher firmware • Saddle stitcher firmware <Updating FAX ROM> FAX ROM data November 2003 © TOSHIBA TEC 6 - 21 e-STUDIO3511/4511 FIRMWARE UPDATING 04/07...
Page 478 Make sure the direction is correct ( Page 6-3). (2) Turn OFF the power of the equipment. (3) Take off the connector cover. Connector cover (4) Remove the cover plate. Cover plate e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 22 November 2003 © TOSHIBA TEC...
Page 479 • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? Turn OFF the power, remove the download jig and install the cover plate and the connector cover. November 2003 © TOSHIBA TEC 6 - 23 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 480 Make sure the direction is correct ( Page 6-3). (2) Turn OFF the power of the equipment. (3) Take off the right upper cover. Right upper cover (4) Remove the cover plate. Cover plate e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 24 November 2003 © TOSHIBA TEC...
Page 481 • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? Turn OFF the power, remove the download jig and install the cover plate and the right upper cover. November 2003 © TOSHIBA TEC 6 - 25 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 482 (4) Connect the download jig with the jig connector (CN14) on the RADF control PC board. Connector (5) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 26 November 2003 © TOSHIBA TEC...
Page 483 • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? Turn OFF the power, remove the download jig and install the RADF rear cover. November 2003 © TOSHIBA TEC 6 - 27 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 484 * Connect the finisher interface cable with the equipment after removing the finisher rear cover. (4) Connect the download jig with the jig connector on the finisher control PC board. Connector e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 28 November 2003 © TOSHIBA TEC...
Page 485 The processing status can be confirmed by the lighting of the LED (LED 101-103) on the finisher control board. Processing status LED103 LED102 LED101 0% or above 15% or above 30% or above 45% or above 60% or above 75% or above 90% or above November 2003 © TOSHIBA TEC 6 - 29 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 486 (finisher or saddle stitcher)? (8) Turn OFF the power, remove the download jig and return the DIP switch to the status before updating. (9) Install the finisher rear cover. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 30 November 2003 © TOSHIBA TEC...
Page 487 Install the ROM to the download jig. Make sure the direction is correct ( Page 6-3). Turn OFF the power of the equipment. Take off the connector cover. Connector cover November 2003 © TOSHIBA TEC 6 - 31 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 488 • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 32 November 2003 © TOSHIBA TEC...
Page 489 08-701: Destination setting of the FAX machine b. Turn ON the power while [1] button and [*] button are pressed simultaneously. c. Key in “102”. d. Press the [START] button. November 2003 © TOSHIBA TEC 6 - 33 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 490 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating RADF ROM> 08-907: RADF ROM version <Updating Finisher ROM> 08-908: Finisher ROM version <Updating FAX ROM> 08-915: FAX ROM version e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 34 November 2003 © TOSHIBA TEC...
Page 491: Firmware Updating With Fsms (Field Service Manager)
• Microsoft, Windows and the brand names and product names of other Microsoft products are trademarks or registered trademarks of US Microsoft Corporation in the US and other countries. • IBM PC/AT is a registered trademark of US International Business Machines Corporation. November 2003 © TOSHIBA TEC 6 - 35 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 492 (SYS board) Engine ROM Logic PC board mfirm.tz (LGC board) Scanner ROM Scanning section control PC board scnfirm.tz (SLG board) NIC ROM NIC board nicfirm.tz e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 36 November 2003 © TOSHIBA TEC...
Page 493 Setting Mode (08). To avoid an interruption during the update, using the Setting Mode (08) is recommended. Turn ON the power of the PC. Activate FSMS. Select “TOSHIBA FSMS” starting with the Start menu. November 2003 © TOSHIBA TEC 6 - 37...
Page 494 * Set the login password at the installation of FSMS. (6) Click the [F/W Download] button. (7) Select the model name of the equipment to be updated from the drop-down menu and click the [OK] button. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 38 November 2003 © TOSHIBA TEC...
Page 495 The content of ”Status” display can be renewed to the latest status by clicking the [Refresh] button. When the status is displayed as “Disconnected” because the start up of the equipment is delayed, the status can be renewed to “Connected” by clicking this. November 2003 © TOSHIBA TEC 6 - 39 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 496 Engine ROM mfirm.tz Scan ROM Scanner ROM scnfirm.tz NIC ROM NIC ROM nicfirm.tz uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.tz, Generic Master data uidata7.tz, webdata1.tz, webdata2.tz, webdata3.tz, webdata4.tz, webdata5.tz, webdata6.tz, all.tz e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 40 November 2003 © TOSHIBA TEC...
Page 497 Select “File Name Conversion”. b. Click the [Browse] button of each data and select the file. When “Generic Driver” is used, check the checkbox of the file to be selected. November 2003 © TOSHIBA TEC 6 - 41 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 498 During transmission, the message “WAIT” or “NOW SERVICING” is displayed on the LCD screen of the equip- ment. In this case, all the button operations are locked. (13) When the data transmission is completed, the following screen is displayed. Then click the [OK] button. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 42 November 2003 © TOSHIBA TEC...
Page 499 (14) The equipment restarts automatically and the items to be updated and processing status are displayed on the LCD screen. (15) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is com- pleted properly. November 2003 © TOSHIBA TEC 6 - 43 e-STUDIO3511/4511 FIRMWARE UPDATING 04/10...
Page 500 Turn OFF the power and then check the above-mentioned items. After confirming them, select only ”NIC ROM” (6. NIC Firmware Update) and restart updating from the beginning. This may complete the updating properly. NIC error message e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 44 November 2003 © TOSHIBA TEC 04/10...
Page 501 Turn ON the power while [0] button and [8] button are pressed simultaneously. b. Key in “947”, and then press the [START] button. c. Press the [INITIALIZE] button. November 2003 © TOSHIBA TEC 6 - 45 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 502 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM > 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating NIC ROM> 08-916: NIC ROM version e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 46 November 2003 © TOSHIBA TEC...
Page 503: Firmware Updating With Usb Storage Device
System control PC board System ROM sysfirm.bin, ROM.bin (SYS board) Logic PC board Engine ROM (LGC board) Scanning section control PC board ROM.bin Scanner ROM (SLG board) NIC ROM NIC board November 2003 © TOSHIBA TEC 6 - 47 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 504 • Do not update the firmware by any storage device other than a flash memory (such as a USB connection type memory card reader, CD/DVD drive or hard disk) since it is never guaranteed. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 48 November 2003 © TOSHIBA TEC...
Page 505 Turn OFF the power of equipment. Take off the cover plate. Cover plate Connect the USB storage device to the USB connector (host) on the SYS board. USB storage device USB connector (host) November 2003 © TOSHIBA TEC 6 - 49 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 506 If the USB storage device is not recognized properly, the following message is displayed. In this case, turn OFF the power of the equipment and connect the device properly. Then repeat the procedure from (5). e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 50 November 2003 © TOSHIBA TEC 04/10...
Page 507 Select “4. NIC Firmware Update” only. Example: Updating the master data and system ROM (Updating the master data and system ROM is taken as an example and explained.) November 2003 © TOSHIBA TEC 6 - 51 e-STUDIO3511/4511 FIRMWARE UPDATING 04/10...
Page 508 The screen for selecting the items to be updated is displayed. Continue the updating from procedure (6). However, the items already updated are not displayed on the screen. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 52 November 2003 © TOSHIBA TEC...
Page 509 Turn OFF the power and then check the above-mentioned items. After confirming them, select only “4. NIC Firmware Update” and restart updating from the beginning. This may complete the updating properly. NIC error message November 2003 © TOSHIBA TEC 6 - 53 e-STUDIO3511/4511 FIRMWARE UPDATING 04/10...
Page 510 Turn ON the power while [0] button and [8] button are pressed simultaneously. b. Key in “947”, and then press the [START] button. c. Press the [INITIALIZE] button. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 54 November 2003 © TOSHIBA TEC 04/10...
Page 511 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating NIC ROM> 08-916: NIC ROM version November 2003 © TOSHIBA TEC 6 - 55 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 512 When the device is recognized properly after 3 minutes, the screen for selecting items is displayed. Press the [START] button after selecting the item to be updated. The device check starts. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 56 November 2003 © TOSHIBA TEC 04/10...
Page 513 When all files have been copied, the backup of RIP font starts. When the backup of RIP font is completed, the following screen is displayed. Updating the master data is completed. November 2003 © TOSHIBA TEC 6 - 57 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 514 The device check starts. When the device check completes, copying the data to the ROM of the equipment starts. When copying the data completes, copying the other data are implemented repeatedly. e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 58 November 2003 © TOSHIBA TEC...
Page 515 When copying all the data complete, the update completes with the following screen. * If the USB storage device is not recognized properly, the following message is displayed and the update is interrupted. November 2003 © TOSHIBA TEC 6 - 59 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 516 * If an error occurs, the following error message is displayed and the update is interrupted. Error message e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 60 November 2003 © TOSHIBA TEC...
Page 517 Turn ON the power while [3] button and [CLEAR] button are pressed simultaneously. • The following screen is displayed. Select the item with the digital keys and press the [START] button. November 2003 © TOSHIBA TEC 6 - 61 e-STUDIO3511/4511 FIRMWARE UPDATING...
Page 519: Output Channel
Pin 16 (*NAD/SAD/TWD models only) Output to the LGC board (4) -12V -12VA : CN464 Pin 9 Output to the SYS board -12VB : CN464 Pin 3 Output to the SYS board November 2003 © TOSHIBA TEC 7 - 1 e-STUDIO3511/4511 POWER SUPPLY UNIT...
Page 520 CN466 For the LGC board CN467 For the SLG board, SDV board, RADF CN468 For the finisher CN469 For the PFP/LCF CN470 For the power supply cooling fan e-STUDIO3511/4511 POWER SUPPLY UNIT 7 - 2 November 2003 © TOSHIBA TEC...
Page 521 Exposure lamp (lamp inverter) F6:4A (Semi time-lag) CCD drive circuit (CCD board) SLG board cooling fan Scanner unit cooling fan Scan motor +24VD5 Finisher F7:5A (Semi time-lag) November 2003 © TOSHIBA TEC 7 - 3 e-STUDIO3511/4511 POWER SUPPLY UNIT 04/05...
Page 522: Configuration Of Power Supply Unit
7.3 Configuration of Power Supply Unit e-STUDIO3511/4511 POWER SUPPLY UNIT 7 - 4 November 2003 © TOSHIBA TEC...
Page 523: November 2003 © Toshiba Tec
If Order Failure Occurs If some problems occur and the order cannot be placed after registering an order as a job, refer to the standard countermeasure for the FAX/E-mail transmission failure. November 2003 © TOSHIBA TEC 8 - 1 e-STUDIO3511/4511 REMOTE SERVICE 05/05...
Page 524: Setting Item
*2 Even when "FAX" is selected, the order is not placed without entering the FAX number. *3 Even when "MAIL" is selected, the order is not placed without entering the E-mail address. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 2 2003 © TOSHIBA TEC...
Page 525 Output of setting list of the Auto Supply Order Keying in the following buttons and keys prints the setting list. [USER FUNCTIONS] [USER] [LISTS] [*] [#] [*] [*] [3] [8] [START] November 2003 © TOSHIBA TEC 8 - 3 e-STUDIO3511/4511 REMOTE SERVICE...
Page 526: Setting Procedure
(5) Press the [PASSWORD] button and the screen is switched to a full keyboard. Then key in the Administrator Password and press the [ENTER] button. * Confirm the password to the administrator. (6) Press the [SERVICE] button in the ADMIN screen. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 4 2003 © TOSHIBA TEC 05/05...
Page 527 The SERVICE screen is displayed. Press the [SUPPLY ORDER SETUP] button. Press the [ORDER INFORMATION] button. (10) The ORDER INFORMATION screen is displayed. November 2003 © TOSHIBA TEC 8 - 5 e-STUDIO3511/4511 REMOTE SERVICE...
Page 528 [E-MAIL] ------------ Input the E-mail address of customer. [ADDRESS] ------- Input the address of customer. SUPPLIER [NAME] ------------- Input the name of supplier. [ADDRESS] ------- Input the address of supplier. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 6 2003 © TOSHIBA TEC...
Page 529 [OFF] / [ALWAYS] / [ON ERROR] --- Whichever you press, the result list is printed. (18) Press the [ENTER] button to register and complete the order information setting. November 2003 © TOSHIBA TEC 8 - 7 e-STUDIO3511/4511 REMOTE SERVICE 05/05...
Page 530 (19) The SERVICE screen is returned. (20) Press the [SUPPLY ORDER SETUP] button. (21) Press the [TONER ORDERING] button. (22) The TONER ORDERING screen is displayed. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 8 2003 © TOSHIBA TEC...
Page 531 [ON]/[OFF] --- Allows you to select whether each part to be ordered is placed automatically or not. (25) Press the [ENTER] button to register the setting of toner order. (26) The TONER ORDERING screen is displayed. November 2003 © TOSHIBA TEC 8 - 9 e-STUDIO3511/4511 REMOTE SERVICE...
Page 532 Maximum 50 letters [NAME] CUSTOMER Maximum 32 digits [TEL NUMBER] CUSTOMER Maximum 192 letters [E-MAIL] CUSTOMER Maximum 100 letters [ADDRESS] SUPPLIER Maximum 50 letters [NAME] SUPPLIER Maximum 100 letters [ADDRESS] November e-STUDIO3511/4511 REMOTE SERVICE 8 - 10 2003 © TOSHIBA TEC 04/09...
Page 533 Maximum 20 digits [PART NUMBER] BLACK(K) TONER 1-99 [CONDITION] BLACK(K) TONER 1-99 [QUANTITY] USED TONER CONTAINER Maximum 20 digits [PART NUMBER] USED TONER CONTAINER 1-99 [CONDITION] USED TONER CONTAINER 1-99 [QUANTITY] November 2003 © TOSHIBA TEC 8 - 11 e-STUDIO3511/4511 REMOTE SERVICE...
Page 534: Order Sheet Format
(2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.) SUBJECT: SUPPLY ORDER REQUEST *1 Part not to be ordered is not output. (Less space between the lines) Date&Time: '03-09-12 00:17 Customer Number: S01 MachineName: TOSHIBA e-STUDIO4511 SerialNumber: 1234567890 Device FAX Number: Device Email: aaa@linux.nam1.local...
Page 535 TWIN COLOR FULL COLOR PRINT COUNTER 999999999 999999999 999999999 999999999 SCAN COUNTER 999999999 999999999 999999999 999999999 *1 Part not to be ordered is not output. (Less space between the lines) November 2003 © TOSHIBA TEC 8 - 13 e-STUDIO3511/4511 REMOTE SERVICE...
Page 536: Service Notification
The screen to set this function is not displayed at the default setting. Set this screen to be displayed with the following code (08). 08-774 Setting of notification display 0: Invalid (Default) 1: Valid November e-STUDIO3511/4511 REMOTE SERVICE 8 - 14 2003 © TOSHIBA TEC 05/05...
Page 537: Setting Procedure
Press the [USER FUNCTIONS] button and select the [ADMIN] button. Then enter the password and press the [ENTER] button. • Confirm the password to the administrator. Press the [SERVICE] button. Press the [SERVICE NOTIFICATION] button. November 2003 © TOSHIBA TEC 8 - 15 e-STUDIO3511/4511 REMOTE SERVICE 05/05...
Page 538 E-mail addresses and press the [ENTER] button. (Maximum 3 addresses can be set.) • Press the [FAX NUMBER] button, key in the FAX number and then press the [ENTER] button. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 16 2003 © TOSHIBA TEC...
Page 539 [SET] button is already pressed.) 6-3) Press the [ENTER] button to set all. The display returns to the screen at procedure 5). Press the [ENTER] button. The setting completes. November 2003 © TOSHIBA TEC 8 - 17 e-STUDIO3511/4511 REMOTE SERVICE 05/05...
Page 540 1 to 31 Total counter transmission interval 00:00-23:59 setting (Hour/Hour/Minute/Minute) Service Call Transmit setting 0: OFF (Invalid) 1: ON (Valid) PM Counter Transmit setting 0: OFF (Invalid) 1: ON (Valid) November e-STUDIO3511/4511 REMOTE SERVICE 8 - 18 2003 © TOSHIBA TEC 05/05...
Page 541: Items To Be Notified
Total Counter Transmit / PM Counter Transmit by E-mail (XML file attached to E-mail has also the same format.) Subject: Counter Notification (In case of the PM Counter Transmit, it is shown as "Periodical Maintenance Notification".) Date : 10/20/2003 13:47 Machine Model : TOSHIBA e-STUDIO4511 SerialNumber : 1234567890 Total Counter : 00004787 ChargeCounterFormat:...
Page 542 PM count setting value PM count present value PM driving count setting value PM driving count present value History of error *1 The latest 20 errors are displayed. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 20 2003 © TOSHIBA TEC 04/10...
Page 543 *1 In case of the PM Counter Transmit, the title is replaced to “PERIODICAL MAINTENANCE NOTIFICATION”. COUNTER NOTIFICATION (*1) DATE : 05/03/10 13:47 MACHINE MODEL : TOSHIBA e-STUDIO4511 SERIAL NUMBER : 1234567890 TOTAL COUNTER : 00004787 CHARGE COUNTER FORMAT PM COUNTER FORMAT...
Page 544 PM count setting value PM count present value PM driving count setting value PM driving count present value History of error *2 The latest 20 errors are displayed. November e-STUDIO3511/4511 REMOTE SERVICE 8 - 22 2003 © TOSHIBA TEC 05/05...
Page 545 Function: Fixed at "Print" Severity: Fixed at "Error" Error code Error message: The content of error is displayed. History of error *1 The latest 20 errors are displayed. November 2003 © TOSHIBA TEC 8 - 23 e-STUDIO3511/4511 REMOTE SERVICE 04/10...
Page 547: Ac Wire Harness
9. WIRE HARNESS CONNECTION DIAGRAMS 9.1 AC Wire Harness November 2003 © TOSHIBA TEC 9 - 1 e-STUDIO3511/4511 WIRE HARNESS CONNECTION DIAGRAMS...
Page 549 SERVICE HANDBOOK 9. WIRE HARNESS CONNECTION DIAGRAMS 9.2 DC Wire Harness e-STUDIO3511/4511 ƒ T • [ ƒ r ƒ X ƒ } ƒ j ƒ … ƒ A ƒ ‹ ƒ T • [ ƒ r ƒ X • Ò...
Page 550 9.3 Connector Table CN331 PWA-F-LGC (CN331) <-> PS-HVT (CN480), CLING-SNR CN351 PWA-F-LGC (CN351) <-> BRIDGE UNIT (OPTION) CN102 PWA-F-SYS (CN102) <-> PWA-F-SLG (CN18) CN116 PWA-F-SYS (CN116) <-> DIMM (0) CN124 PWA-F-SYS (CN124) <-> PWA-F-PCI (CN150)/SCRAMBLER CN464 PS-ACC (CN464) <-> PWA-F-SYS (CN122) J422 PWA-F-DSP (J422) <->...
Page 552 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN...

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