Intercom Paging; Interview Service - Panasonic KX-NS1000 User Manual

3.2.1 System Features

3.2.1.24 Intercom Paging

Description
Allows callers to page subscribers when the subscribers have set Intercom Paging for Call Transfer or when
the subscribers have set Intercom Paging for Incomplete Call Handling. The caller is briefly placed on hold
while the system announces the page and until the subscriber answers the page. The subscriber can answer
the page from any extension using the paging answer feature number. If Caller ID information is received and
the caller's name has been recorded for the Caller Name Announcement feature, the name will be announced
at the end of the page.
To utilise this feature, the following settings are necessary:
1.
Assign an Intercom Paging Group to the desired Class of Service.
® 21.1 UM Configuration—[2] Class of Service—Call Transfer—
2.
Set "No Answer Time for Intercom Paging" to the desired setting.
® 24.4 UM Configuration—[5-4] System Parameters—Parameters—
Paging (1-30 s)
PC Programming Manual References
21.1 UM Configuration—[2] Class of Service—Call Transfer—
24.4 UM Configuration—[5-4] System Parameters—Parameters—Intercom Paging Parameters
Feature Guide References
2.17.1 Paging

3.2.1.25 Interview Service

Description
Allows the Unified Messaging system to "interview" a caller by playing a series of prerecorded questions and
recording the caller's responses.
As the callers answer questions, they are recorded into an interview mailbox.
•
After a caller records the answers, the interview mailbox lights a message waiting lamp on the interview
mailbox owner's extension.
•
When retrieving the messages, the subscriber only hears the answers to the questions.
In order to use Interview service, at least one interview mailbox must be created in the system.
® 20.1 UM Configuration—[1] Mailbox Settings
Callers will reach an interview mailbox when:
a.
The Incoming Call Service of a trunk or port is set to "Interview Mailbox".
® 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group—
and Break Mode - Incoming Call Service
b.
The call service of a Holiday is set to "Interview Mailbox".
® 23.4 UM Configuration—[4-4] Service Settings—Holiday Table—
c.
A Custom Service or Personal Custom Service option is set to transfer callers to an interview mailbox.
® 23.3 UM Configuration—[4-3] Service Settings—Custom Service
® 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—
d.
A subscriber has configured his or her mailbox so that unanswered calls are directed to the mailbox's
interview mailbox via Incomplete Call Handling, and has set Message Reception Mode to "Interview
Mode".
® 1.8.6 Other Features—
284 Feature Guide
Personal Custom Service
Interview Mailbox—Message Reception Mode
Intercom Paging Group
No Answer Time for Intercom
Intercom Paging Group
Service
Day, Night, Lunch,