NEC Univerge SV8100 Features And Specifications Manual page 119

UNIVERGE SV8100
Program
Program Name
Number
41-20-04 ACD Queue Display Settings –
ACD Call Waiting Alarm
41-20-05 ACD Queue Display Settings –
ACD Call Waiting Alarm Hold
Time
47-03-02 SV8100 InMail Group Mailbox
Options – Mailbox Number
47-03-03 SV8100 InMail Group Mailbox
Options – Mailbox Type
47-07-02 SV8100 InMail Routing Mailbox
Options – Routing Mailbox Type
47-09-03 Announcement Mailbox Options
– Hang Up After
Automatic Call Distribution (ACD)
Description/Comments
Program 41-15 can also provide a
queue alarm to the agents. The
options in Program 41-20 should
not be used if 41-15 is set.
Enable/Disable the queue alarm.
Program 41-15 can also provide a
queue alarm to the agents. The
options in Program 41-20 should
not be used if 41-15 is set.
Assign the time the Call Waiting
Alarm should sound.
The Group Mailbox Number is the
same as the Department Group
master (pilot) number. Select the
Department Group master (pilot)
number associated with the
Master Mailbox you are
programming.
Set the Group Mailbox type.
Set the Routing Mailbox type.
Use this option along with Next
Call Routing Mailbox and Repeat
Count above to provide additional
routing options to Automated
Attendant callers.
For more detail on this interaction,
refer to Direct Announcement
Mailbox Routing and Routed
Announcement Mailbox Routing in
the VM8000 InMail System Guide.
Assigned Data
1
0 = Disable (Off)
1 = Enable (On)
(default = 0)
0~64800 (seconds)
(default = 0)
Digits (eight maximum,
using 0~9).
No Setting (entered by
pressing Hold)
(default not assigned)
0 = None
1 = Subscriber
2 = Call Routing
(default = 1)
0 = None
1 = Call Routing
2 = Announcement
3 = Directory
4 = Distribution
Default:
Mailboxes 01~08 = 1
(Call Routing)
Mailboxes 09~32 = 2
(Announcement)
0 = None
1 = Goodbye
2 = Silent
(default = 0)
Issue 5.0
Level
2 3
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