Color Laser MFP CLX-317x series CLX-3170/3170N/3170FN/3170FW CLX-3175/3175N/3175FN/3175FW Model : CLX-3175N/XAZ Manual SERVICE Samsung Color Laser MFP The keynote of Product The smallest / The lowest noise High Quality Muti-path Color MFP - Model : CLX-317x series - Speed . Mono : Up to 16 ppm in A4 (17 ppm in Letter) .
Contents Precautions 1.1 Safety Warning 1.2 Caution for safety 1.3 ESD Precautions Product spec and feature 2.1.1 Product Overview 2.1.3 Model Comparison Table 2-12 2.2 System Overview 2-13 2.2.1 System Structure 2-13 2.2.2 H/W description 2-23 2.2.3 CRUM 2-30 2.3 S/W Structure and Descriptions 2-31 2.3.1 Architecture 2-31...
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Continued Disassembly and Reassembly 3.1 Precautions when replacing parts 3.1.1 Precautions when assembling and disassembling 3.1.2 Preautions when handling PBA 3.1.3 Releasing Plastic Latches 3.2 Parts for Maintenance and Repair 3.2.1 Replacement interval for parts with a limited life 3.2.2 Printer Cleaning 3.3 Information Related to Disassembly and Assembly 3.3.1 Special service parts 3.3.2 Screws used in the printer...
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Continued Alignment & Troubleshooting 4.1 Alignment and Adjustments 4.1.1 Control Panel overview 4.1.2 Understanding The Status LED 4.1.3 Paper path 4.1.4 Menu Map 4.1.5 F/W Upgrade 4-11 4.1.6 Tech Mode 4-12 4.1.7 EDC Mode 4-17 4.1.8 Periodic Defective Image 4-21 4.1.9 Error Message 4-22 4.2 Troubleshooting...
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Continued 5.5 Scan Unit(4 in 1) 5-12 5.6 Standard ADF 5-14 5.7 Path Lower Unit 5-16 5.8 Scan Lower Unit 5-18 5.9 OPE Unit 5-20 5.10 Scan Upper Unit 5-22 5.11 Scan Unit(3 in 1) 5-24 5.12 Frame1 5-26 5.13 Frame2 5-28 5.14 Main Drive1 5-30...
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably trained and qualified service engineer. (2) Use only Samsung replacement parts There are no user serviceable parts inside the printer. Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and create electric shock or fire haz-...
Take care not to cut or damage the power cable or plugs when moving the machine. (9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
1.2.4 Assembly / Disassembly Precautions Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
- The equipment shall be installed near the socket outlet and shall be accessible. - Be sure to fix and plug in the power cable securely after the installation so that no one trips over it. Service Manual Samsung Electronics...
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Service Manual Samsung Electronics...
. Black : 1K (initial) / 1.5K (sales) . Color : 0.7K (initial) / 1K (sales) 8. 150 Cassette, ADF CLX-3175 series (4 in 1) 9. Color Dark gray : CLX-3170 series Black : CLX-3175 Series CLX-3175 series (3 in 1) Service Manual Samsung Electronics...
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100k images (Color 25K or Mono 100K Pages or 5 years Mono 100K Pages or 5 years whichever comes ¿ rst) whichever comes ¿ rst) Temperature Operating 10~32.5 10~32.5 Storage (Un-Packed) 5~35 5~35 Storage (Packed) -20~40 -20~40 Service Manual Samsung Electronics...
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210 x 297 mm (A4) 216 x 279 mm (Letter) 216 x 279 mm (Letter) 216 x 355.6 mm (Legal) 216 x 355.6 mm (Legal) Print Margin Side Margin: 4.23±2mm Side Margin: 4.23±2mm Top Margin: 4.23±3mm Top Margin: 4.23±3mm Service Manual Samsung Electronics...
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Scan to email Compatibility Microsoft Windows: Microsoft Windows: 2000/XP(Include 64bit) 2000/XP(Include 64bit) Vista Vista Linux OS: Linux OS: Red Hat 8~9, Fedora Core 1~4 Red Hat 8~9, Fedora Core 1~4 Mandrake 9.2~10.1 Mandrake 9.2~10.1 SuSE 8.2~9.2 SuSE 8.2~9.2 Service Manual Samsung Electronics...
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2 Types available (with Image TCR,W/O Image TCR. Mono Only) Help List Auto Dial List System Data List List all user setting Sound Control Ring Volume Yes(Off, Low, MED, HIGH) Key Volume Alarm Volume Speaker Yes(On, Off) Service Manual Samsung Electronics...
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240 locations store to 1 Group Dial Fax Forward Yes(On/Off), both Sent and Received Broadcasting up to 200 locations Cover page Delayed fax Yes (Mono only) Memory RX Functions Voice Request Polling Earth/Recall Auto Reduction Yes (On,Off) Service Manual Samsung Electronics...
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A4, A5, A6, Letter, Legal, A4, A5, A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5 Executive, Folio, ISO B5, JIS B5 Transparency : (Mono Print Only) Transparency : (Mono Print Only) GlossyPhoto160 g/m2 GlossyPhoto160 g/m2 MP Tray Service Manual Samsung Electronics...
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- Color Management Support - Color mode(Color, Gray scale) - Color mode(Color, Gray scale) [Common] [Common] - N/W Install - N/W Install during driver install during driver install WHQL Windows 2000 including vista Windows 2000 including vista Service Manual Samsung Electronics...
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- Linux OS: Red Hat 8~9, Fedora - Linux OS: Red Hat 8~9, Fedora Core 1~4 Core 1~4 Mandrake 9.2~10.1 & Suse Mandrake 9.2~10.1 & Suse 8.2~9.2 8.2~9.2 - Unix HP-UX, Solaris,SunOS - Unix HP-UX, Solaris,SunOS SCO UNIX SCO UNIX 2-10 Service Manual Samsung Electronics...
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Approx.20,000 Images JC97-03188A ADF Pick up Approx.20,000 Images JC97-03186A roller * Average A4-/letter-sized page count based on Std. ISO 19798 of individual colors on each page. Usage conditions and print patterns may cause results to vary. 2-11 Service Manual Samsung Electronics...
Document width guides Control panel Output support Front cover Front cover handle Tray 1 Document input tray Document output tray USB memory port Toner cartridge Imaging unit Waste toner container Scanner lid Scanner glass Scan unit 2-13 Service Manual Samsung Electronics...
Roller DEVE Y DEVE Y DEVE M DEVE M DEVE C DEVE C DEVE K DEVE K Roller Roller Waste Waste Tank Tank Regi. Regi. Roller Roller Pick up Pick up Roller Roller Cassette Cassette 2-14 Service Manual Samsung Electronics...
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• Consisted of LD(Laser Diode) and Polygon Motor Control. Error Phenomenon Polygon Motor Error The Rotation of Polygon Motor can not reach stable Hsync Error Though the rotation of Polygon Motor reach stable, the signal of Hsync is not occurred 2-15 Service Manual Samsung Electronics...
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A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper permanently. 2-16 Service Manual Samsung Electronics...
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• It is a power delivery unit by gearing • By driving the motor, it supplies the power to the feeding unit, the fusing unit, and the distributing unit. • The Main Motor is similar to CLP-300 Series Main Motor. 2-17 Service Manual Samsung Electronics...
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DAA and transferred to Tel Line. Digita Digita Analo Analo Si2435 Si2435 Transformer Transformer Si3018 Si3018 Tel Line Tel Line System System Side Side Line Line Device Device Side Side Ext Line Ext Line Device Device Transformer Transformer 2-18 Service Manual Samsung Electronics...
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3) CIS Operating Part : CMOS Sensor use +3.3V - CIS Maximum Operating Frequency : 5MHz - CIS Line time : 0.75ms @mono 300dpi (TBD) - White Data output Voltage : 1.7V -(Mono Copy, 5ms/line) 2-19 Service Manual Samsung Electronics...
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Blade on OPC on OPC ITB Unit ITB Unit P2: Image P2: Image on Media on Media Media Path Media Path Blade Blade Developer Developer Eraser Eraser Charger Charger Laser Scanning Unit Laser Scanning Unit 2-20 Service Manual Samsung Electronics...
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2. AC + DC Voltage is being used to develop toner into latent image on OPC because non-contact developing method is adopted 3. Y, M, C, and K Images are sequentially developed onto OPC and transferred onto Intermediate Transfer Belt (hereafter ITB) to form a color image on ITB 2-21 Service Manual Samsung Electronics...
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T2 Roll engagement and disengagement Fusing • 3 Roll system -> short warm-up time (35sec) • Post Pressure Roll 1. Color Image on media is melted down and fixed into media by fusing process 2-22 Service Manual Samsung Electronics...
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▪ Misc. Controller ADC, DAC, PWM, Step Motor Control and so on ▪ Voltage Core 1.0V, I/O 3.3V ▪ Package 416PBGA Flash Memory Used to store System Programs including the Operating System. ▪ Type NOR Flash ▪ Bus 16-bit width ▪ Size 8 MB 2-25 Service Manual Samsung Electronics...
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▪ Motor 1 BLDC ▪ LSU ▪ Fuser Control the Fuser’s temperature ▪ HVPS Control the high voltage outputs ▪ ADC Reading the Fuser’s temperature and the high voltage outputs’ feedback ▪ Cover Open Sensing 2-26 Service Manual Samsung Electronics...
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Peak Loading Current 2.2 A 2.7 A Ripple Noise <100mVp-p <500mVp-p Maximum Output 10.2W Peak Output 64.8W Protection for loading shortage and Shut down or Fuse Shut down or Output overflowing current Protection Voltage Drop 2-27 Service Manual Samsung Electronics...
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• Output voltage: AC 250V ~ 1650Vp-p 1.5% (supply voltage is connected to ZENER Diode 350V) DC -50V ~ -600V DC 3% • ERROR type: 1. if Deve is GND, density will be extremely down. 2. if Deve is floating (for insecure terminal contact), density will be extremely down. 2-29 Service Manual Samsung Electronics...
■ Process after CRU life expiration 1) Record the information of End of Life. 2) Clear some information of Operation Area. -> Supplier/Model Name/MFC date/Serial Number (Manufacture Information) -> Let cartridge refiller initialize manufacture information and life span information. 2-30 Service Manual Samsung Electronics...
Printer F/W. Hence the Status Monitor can stop polling because the Printer F/W informs the Status Monitor that printing job is complete. 2.3.3 Status Monitor Status Monitor has no user interface. It shows only HTML help when any error occurs during printing jobs. 2-31 Service Manual Samsung Electronics...
HTML Help to the user although the error has occurred while printing. Set option value enable/disable Set last error status polling interval System Status Monitor Printer Driver Registry Get option value Get last error status enable/disable polling interval 2-32 Service Manual Samsung Electronics...
Color Registration measure Auto Color Registration pattern printing Video data Color Registration adjustment P Sync. Page Sync. modify Video signal L Sync. Line Sync. modify generator clock Video Clock Freq. modify temperat temperature control sensor 2-33 Service Manual Samsung Electronics...
• SCF Cove Open 4. Service Call : Unrecoverable Error • Engine LSU Error • Main Motor Error • Engine Fuser Over(Low) Heat Error + Open Heat Error • Transfer Belt Error 5. Others • Ready IP Conflict 2-34 Service Manual Samsung Electronics...
Product spec and feature 2.3.9 CRUM Overview - Stands for “Customer Replaceable Unit Monitor” - EEPROM, SAMSUNG CRUM is used for CRUM Memory. - CRUM stores various information on consumables (including consumables’ life). - In CLP-31x Series, total four CRUM’s are used...
3.1.1 Precautions when assembling and disassembling * Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, ¿ re or electric shock.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%. Service Manual Samsung Electronics...
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality could be low. * Please refer to the User Manual for cleaning instructions. Service Manual Samsung Electronics...
(hot water sets the toner). Do not touch the developer roller surface as contamination will reduce print quality. Take care not to damage the roller’s surface when installing or removing a toner cartridge. Service Manual Samsung Electronics...
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SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000196 MEA UNIT-COVER LEFT SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6002-000440 MEA UNIT-COVER REAR SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000196 COVER-FRONT INNER SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000269 COVER-HANDLE + SHAFT-LOCK BAR SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000264 MEA HOU-STACKER SCREW-TAPTITE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000152 SCREW-TAPTITE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,- 6003-000196 MEA UNIT-FRAME SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6006-001078 SCREW-TAPTITE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A,- Service Manual Samsung Electronics...
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ADF IF B’d JC39-00926A ADF Motor ADF Joint B’d JC39-00927A Scan home sensor OPE B’d JC39-00928A LIU B’d Main B’d JC39-00930A USB HOST B’d Main B’d JC39-00964A PBA SUB WLAN Main B’d JC39-00965A (Only wireless model) Service Manual Samsung Electronics...
2. Remove the right side cover by unhooking after open the front cover. 4. Open the front cover. Unplug the connector after remove the connector cover. And then remove the front cover. Service Manual Samsung Electronics...
Remove the Cover Assy. (Refer to 3.4.1) 1. Unplug the harness as shown below. 3. Remove the Scan Assy from SET by lifting up. 2. Open up the Scan Assy. Remove the Holder link. And remove the link scan from the rail. Service Manual Samsung Electronics...
Remove the Cover Assy and Scan Assy. (Refer to 3.4.1,3.4.2) 1. Remove the harness cover and then remove the harness. 3. Open and remove the ADF open unit. 2. Lift the ADF Assy up. 4. Remove the pick up roller cover. 3-10 Service Manual Samsung Electronics...
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8. Remove the Side covers after remove the 2 screws. And remove the 4 screws. 6. Remove the ADF pad unit. 9. Remove the 4 screw. And remove the guide path unit. 7. Remove the Stacker. 3-11 Service Manual Samsung Electronics...
Remove the Scan Assy. (Refer to 3.4.2) 1. Remove the 2 screws under the Scan-OPE unit. 3. Remove the 2 connector from the bottom of the OPE unit. 2. Remove the hook of the OPE unit. 3-12 Service Manual Samsung Electronics...
Disassembly and Reassembly 3.4.5 Sheet ADF 1. Open the ADF cover. And remove the ADF sheet by using a sharp tool like tweezers SHEET- ADF SHEET- ADF 3-13 Service Manual Samsung Electronics...
Remove the scan assy, ADF assy, OPE unit. (Refer to 3.4.2~3.4.4) 1. Remove the scan upper after remove the 2 3. Remove the CIS after remove the harness. screws. 2. Remove the scan standard unit after remove the 4 screws. 3-14 Service Manual Samsung Electronics...
2. Remove the 1 connector that is connected the 4. If necessary, remove the PBA SUB WLAN after remove the 1 screws and 1 connector. FAN. (Only wireless model) <TOP VIEW> <TOP VIEW> PBA SUB-WLAN PBA SUB-WLAN 3-15 Service Manual Samsung Electronics...
2. Remove the 4 screw, and move the shaft as connector as shown below. shown below. And remove the Fuser unit. Caution - The fuser is very hot. So turn the printer off and wait until the printer to cool before replacing 3-16 Service Manual Samsung Electronics...
1. Remove the 5 screws and unplug the 4 connectors, 1 À at cable. And remove the one hook of the center. Hook Hook 3.4.11 Main PBA 1. Remove the harness cover after remove the one 2. Remove the all harness and 4 screws. And screw. release the Main PBA. 3-17 Service Manual Samsung Electronics...
1. To remove the LSU from the bottom of the SET, 2. Release the LSU unit after remove the 2 Flat ¿ rst remove the harness cover after remove the cable. 2 screws. And remove the 3 screws. 3-18 Service Manual Samsung Electronics...
2. Release the holder pad after remove the hook Pick up unit after remove the 4 screws. of both side. 3.4.15 Transfer Unit 1. Remove the Transfer Unit by pushing the hook from the rear cover. 3-19 Service Manual Samsung Electronics...
1. Remove the hook from the position A and push to the left side. 2. Separate the Pick up roller Assy after release the position B. 3. Remove the hook of the part C,B in sequence. 4. Separate the Pick up rubber. 3-20 Service Manual Samsung Electronics...
18. Black Start Starts a job in Black and White mode. 19. Color Start Starts a job in Color mode. a. CLX-3175FW only. Service Manual Samsung Electronics...
• A problem has occurred such as a paper jam, cover is open or no paper in the tray, so that the machine cannot continue the job. • The toner cartridge is empty, exhausted, or needs to be changed. Service Manual Samsung Electronics...
Roller Roller DEVE Y DEVE Y DEVE M DEVE M DEVE C DEVE C DEVE K DEVE K Roller Roller Waste Waste Tank Tank Regi. Regi. Roller Roller Pick up Pick up Roller Roller Cassette Cassette Service Manual Samsung Electronics...
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ADF cover 3. Pull the jammed paper gently out of the ADF. 3. Load the removed pages back into the ADF. 4. Close the ADF cover. Then load the removed page(s), if any, back into the ADF. Service Manual Samsung Electronics...
Location of jam Paper Jam 0 In the paper feed area or inside the machine Open/Close Door Paper Jam 1 Inside the machine Check Inside Paper Jam 2 Inside the machine and in the fuser area Check Inside Service Manual Samsung Electronics...
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If the paper does not move when you pull, or if you do not see the paper in this area, check the paper exit area. 4. Insert the tray 1 into the machine until it snaps into place. Printing automatically resumes. Service Manual Samsung Electronics...
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Be careful not to pinch your fingers! 3. Open the rear cover. 4. If you see the jammed paper, pull it straight up. Skip to step 8. If you still do not see the paper, go to the next step. Service Manual Samsung Electronics...
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Be careful not to pinch your fingers! fuser lever 6. Open the scan unit. 9. Pull down the fuser lever. 7. Carefully take the jammed paper out of the machine. 10. Close the rear cover. Printing automatically resumes. Service Manual Samsung Electronics...
The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing Menu. Refer to the following diagram. Menus available in Fax, Copy, or Scan mode vary. Service Manual Samsung Electronics...
Allows you to adjust contrast color by color. Default optimizes color automatically. Manual Adjust allows you to manually adjust the color contrast for each cartridge. Default setting is recommended for getting best color quality. 6. Press Stop/Clear to return to ready mode. 4-10 Service Manual Samsung Electronics...
4) Download F/W via USB In the case of Download Mode, If STOP Key is pressed when Printer is not connected to computer with USB, Error message happens (Error message : Image Error, Reset Printer) picture#1 picture#2 4-11 Service Manual Samsung Electronics...
DTMF Level Modem Test Protocol Pause Time ContinuousDial Configuration Dial Mode Dram Test Supplies Info Modem Speed Rom Test Error Info Error Rate Shading Test Usage Page Clear All Mem Component Check Clear Counts Service Support 4-12 Service Manual Samsung Electronics...
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Brazil France Oman Italy Poland Spain Bangladesh Austria Kuwait Netherlands Moroco Belgium Algeria Portugal Pakistan Sweden Country Norway Bahrain Denmark Srilanka Finland Saudi Arabia Switzerland Chile Greece Peru Ireland Argentina Turkey Hungary Romania Bulgaria Czech 4-13 Service Manual Samsung Electronics...
Use this list to check for send and receive errors. If a communication error occurs while the machine is in TECH mode, the protocol list will print automatically. OTHER ITEM This list provides a list of the user system data settings and tech mode settings. 4-14 Service Manual Samsung Electronics...
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USB serial – shows the serial nunber of the product. IP Address/Memory Size – shows the IP address and memory installed in the printer. Total Page Count – shows the page count since first installaion. 4-15 Service Manual Samsung Electronics...
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3. Consumables Life – shows the replacement part such as a Fuser, Transfer roller, Tray roller, Transfer belt. 4. Toner Information – shows Toner remaining, Page count, Serial No of each toner, Last used date, First installed date etc. 5. Imaging Unit – shows Remaining, Image count, Maker(Manufacturer), Last Used Date etc. 4-16 Service Manual Samsung Electronics...
Fuser Magenta Magenta Transfer Roll Transfer Roll Cyan Cyan FCF P/U Roller FCF P/U Roller Black Black T2 REVERSE T2 REVERSE Dev DC Dev DC Dev AC Vpp Dev AC Vpp Dev AC Dev AC 4-17 Service Manual Samsung Electronics...
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If cover is opened, " Opened“ message will be displayed. If not, "Closed" message will be. Tray1 Empty If paper exists in the tray, "With Paper" will be displayed. If not, "Without Paper" message will be. 4-18 Service Manual Samsung Electronics...
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Left/Right arrow is selected, x% is increased or decreased. And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared. 4-19 Service Manual Samsung Electronics...
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When “enter” key is pushed, “* xdot” message will be displayed. “*” displayed current setting. And then Left/Right arrow is selected, xdot is increased or decreased. “*” is disappeared. And then “enter” key is pushed, “*” will be displayed. 4-20 Service Manual Samsung Electronics...
Multiple Send operation. Install The imaging unit is not installed. Install the imaging unit. Imaging Unit Install Toner The toner cartridge is not installed. Install the toner cartridge. 4-22 Service Manual Samsung Electronics...
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NonSAMSUNG The toner cartridge which the arrow You can select either Stop or Continue Toner indicates is not a Samsung-genuine with the left/right arrow. If you select cartridge. Stop by pressing OK on the control Press OK to toggle the message to panel, the machine stops printing.
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The scan unit is not securely latched. Close the scan unit it locks into place. Scanner locked The scanner module is locked Turn the power switch off and on. If the problem persists, call for service. 4-24 Service Manual Samsung Electronics...
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This message appears when the which the arrow indicates is reached. toner is completely empty, and your machine stops printing. Replace the corresponding toner cartridge with a Samsung-genuine cartridge. Toner Low The corresponding toner cartridge is Take out the toner cartridge and almost empty.
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There is no paper in the tray. Load paper in the tray. Paper Empty Tray The paper size specified in the printer Load the correct paper in the tray. Paper Mismatch properties does not match the paper you are loading. 4-26 Service Manual Samsung Electronics...
Green LED on? - Main PBA error - Panel PBA error Refer to Ready or Error LED ON? 4.1.8 LED Status Power save Error Message Test Print printing Refer to "Solution Quality is of Image Problem" Nomal? 4-27 Service Manual Samsung Electronics...
• See “Solving General Printing Problems” does not resolve the printer • See “Solving Print Quality Problems” problem, check the following • See “Common Windows Problems” troubleshooting sections. • See “Common Macintosh Problems” • See “Common Linux Problems” 4-28 Service Manual Samsung Electronics...
The printer is not Check the power switch and the receiving power. power source. The printer is not Select Samsung CLP-31x Series selected as the default printer. as your default printer. Check the printer for the following: Close the printer cover.
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The printer driver Software Section. Try printing a may be incorrectly installed. test page. Check the LEDs on the control The printer is malfunctioning. panel to determine if the printer is indicating a system error. 4-30 Service Manual Samsung Electronics...
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Paper has been loaded incorrectly. Check that the paper guides are set correctly. Remove excess paper from the There is too much paper in the tray. tray. Use only paper that meets printer The paper is too thick. specifications. 4-31 Service Manual Samsung Electronics...
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4 ppm in color mode. From the Start menu, choose If using Windows 98/Me, the Settings and Printers. Right-click Spooling Setting may be set the Samsung CLP-31x series incorrectly. printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button.
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Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. 4-33 Service Manual Samsung Electronics...
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An incorrect type of Use only paper that meets printer paper is being used. specifications. After opening the front cover, There may be debris remove the imaging unit and then inside the printer. clear the debris. 4-34 Service Manual Samsung Electronics...
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The software Try printing a job from another application is malfunctioning. application. Exit Windows and reboot the The operating system computer. Turn the printer off and is malfunctioning. then back on again. 4-35 Service Manual Samsung Electronics...
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Check the file to ensure that it does The file may have blank pages. not contain blank pages. Some parts in the Contact a service representative. printer may be defective. 4-36 Service Manual Samsung Electronics...
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When you are using Windows 98, the illustrations print incorrectly from Adobe Description Illustrator. Select Download as Bit Image in The setting in the the Advanced Options window of software application is wrong. the graphic properties window. Print the document again. 4-37 Service Manual Samsung Electronics...
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1200dpi [Normal] or 600dpi [Draft]. [Best] and then try printing again. If you increase the photo size in the The resolution of the software application, the resolution photo is very low. will be reduced. Reduce the photo size. 4-38 Service Manual Samsung Electronics...
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Your printer has an odd smell during initial use. The oil used to After printing about 100 color pages, protect the fuser is evaporating. there will be no more smell. It is a temporary issue. 4-39 Service Manual Samsung Electronics...
2. The paper may not meet Check the paper type and quality. paper specifications 3. A combination of faded or smeared defects may Check the inside for the printer. indicate that the printer needs cleaning 4-40 Service Manual Samsung Electronics...
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Alignment & Troubleshooting 2) Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The paper may not meet specifications Check the paper type and quality. 4-41 Service Manual Samsung Electronics...
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3. The paper lot is bad. Try a different kind or brand of paper. See "Vertical repetitive defects" on 4. The toner cartridge may be defective. the next page. 4-42 Service Manual Samsung Electronics...
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Remove the imaging unit and install a new one. Clean the inside of the printer. If you still have the same problems, 2. If white vertical replace the imaging unit with a new lines appear on the page one. 4-43 Service Manual Samsung Electronics...
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1. very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the 2. heck the printer's environment amount of background shading. 2. Remove one of the old toner cartridges and install a new one. 4-44 Service Manual Samsung Electronics...
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Alignment & Troubleshooting 6) Toner smear 1. Clean the inside of the printer. 2. Check the paper type and quality. 1. Toner smear 3. Remove the imaging unit and install a new one. 4-45 Service Manual Samsung Electronics...
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If the defects occur on the back of 2. Parts of the printer the page, the problem will likely may have toner on them. correct itself after a few more pages. 3. The fusing assembly Contact a service representative. may be damaged. 4-46 Service Manual Samsung Electronics...
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Printing on seams can cause problems. 3. If background Adjust the print resolution through scatter covers the entire surface your software application or via the area of a printed page printer properties window. 4-47 Service Manual Samsung Electronics...
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Try a different paper. hollowed images The printer may need service. 2. If characters are Verify that it also occurs on a demo improperly formed and producing page. a wavy effect. 4-48 Service Manual Samsung Electronics...
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Check the paper type and quality. 2. The paper may not meed specifications 3. Ensure that the paper The guides are not too tight or too or other material is loaded correctly loose against the paper stack. 4-49 Service Manual Samsung Electronics...
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Both high temperature and high 2. Check the paper type and quality. humidity can cause paper curl. Also try rotating the paper 180¡ in 3. Turn the stack of the tray. paper over in the tray. 4-50 Service Manual Samsung Electronics...
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1. Wrinkles or creases properly. Check the paper type and quality. 2. The paper may not meed specifications Also try rotating the paper 180¡ in 3. Turn the stack of paper the tray. over in the paper tray. 4-51 Service Manual Samsung Electronics...
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Alignment & Troubleshooting 13) Back of printouts aredirty Clean the inside of the printer. Check for leaking toner. 4-52 Service Manual Samsung Electronics...
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Remove the toner cartridge and 1. The toner cartridge may reinsert. not be installed properly. 2. The toner cartridge may Install a new toner cartridge. be defective and need replacing. Change HVPS. 3. The printer may require repair. 4-53 Service Manual Samsung Electronics...
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Check the paper type and quality. specifications 3. The Toner Cartridge Install a new toner cartridge. may be defective and need replacing. 4. If the problem persists, Contact a service representative. the printer may require repair. 4-54 Service Manual Samsung Electronics...
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1. You may be printing on the wrong 1. Character voids are surface of the paper. Remove the white areas within characters that should paper and turn it over. be solid black 2. The paper may not meet paper specifications. 4-55 Service Manual Samsung Electronics...
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A toner cartridge may be installed 1. If horizontally improperly. aligned color or black streaks or Remove the toner cartridge and smears appear reinsert. Install a new toner cartridge. 2. A toner cartridge may be defective. 4-56 Service Manual Samsung Electronics...
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18) Curl Turn the stack of paper over in the 1. If the printed paper is paper tray. Also try rotating the curled or paper does not feed into paper 180¡ in the tray. the printer 4-57 Service Manual Samsung Electronics...
NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User’s Guide that came with your PC for further information on Windows error messages. 4-58 Service Manual Samsung Electronics...
Print as Image when you print from document from Acrobat Reader. Acrobat Reader. The document has printed, but the print job has not Update your Mac OS to OS 10.3.3 or higher. disappeared from the spooler in Mac OS 10.3.2. 4-59 Service Manual Samsung Electronics...
"No Choice" value. editing the printer You have to choose an option that does not conflict settings. before being able to submit the changes. Continue.. 4-60 Service Manual Samsung Electronics...
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In that case, you need to make sure Landscape mode, but it prints that you leave the LLPR option set to its default rotated and cropped. Portrait setting, to avoid unwanted rotations of the page that would result in cropped output. Continue.. 4-61 Service Manual Samsung Electronics...
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Some documents come out latest version of CUPS (at least 1.1.14). Some RPM as white pages when printing. packages for the most popular distributions are provided as a convenience with this Linux Printing Package. Continue.. 4-62 Service Manual Samsung Electronics...
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Postscript uses CIE color space for Color Matching Some color images come out all black. System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. 4-63 Service Manual Samsung Electronics...
Deformed Doctor-blade or cleaningblade. 2. Scratched surface Replace the transfer roller if occurred as No. 3. of the discharge roller in the developer. 3. Partly depression or deformation on the surface of the transfer roller. 4-64 Service Manual Samsung Electronics...
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4. If the fuser is that corresponds to the position of the voids. defective, voids occur Remove if found. periodically at the top of 2. If the problems are not solved, replace the a black image. developer cartridge. 4-65 Service Manual Samsung Electronics...
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Clean up the contaminated area by the toner. high voltage terminal in the HVPS and the one in the set. Replace the HVPS if the problems are not 4. Abnormal output from the HVPS. solved by the above four directions. 4-66 Service Manual Samsung Electronics...
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HVPS. contacts between power supply in the 2. Replace the HVPS if not solved by the above side of the Developer and charge direction 1 and 2. terminal of HVPS. 4-67 Service Manual Samsung Electronics...
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4. Is the movement Clean the bushing part of the transfer roller. (Up and Down) of the transfer roller smooth? If the problem is still not solved, replace the 5. Is the HVPS normal? developer. 4-68 Service Manual Samsung Electronics...
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(Isopropyl Alcohol) or water. roller-pickup for foreign matter. 4. If the paper feeds into the printer rand Replace the Main B'D and/or Sensor. Jam 0 occurs, perform EDC to check feed-sensor of the engine board. 4-69 Service Manual Samsung Electronics...
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2. If the recording paper is stuck in the discharge Reassemble the Actuator-Feed and Spring- roller and the fuser just after passing Actuator if the returning is bad. through the Actuator-Feed, Feed Actuator may be defective. 4-70 Service Manual Samsung Electronics...
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(the solenoid does not work properly) 2. Pad-Friction is Clean the pad friction with soft clothe contaminated with foreign matter.(oil...) dampened with IPA(Isopropyl Alcohol). Use the smooth paper. 3. The face of paper is blended. 4-71 Service Manual Samsung Electronics...
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9) Not function of the gear of the fuser due to melting away Description The motor breaks away from it’s place due to gear melting away. 1. Replace the Fuser. Check the operation of 2. Replace the Main Control board. Fuser Erasing Lamp 4-72 Service Manual Samsung Electronics...
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The paper lamp on the operator panel is on even when paper is loaded in the Description cassette. 1. Bending or deformation Replace the defective actuator. of the actuator of the paper sensor. 2. The function of the engine Replace the engine board. board is defective Perform 4-73 Service Manual Samsung Electronics...
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1. Check the insertion of the Cover Open S/W 2. Check the connector Connect. (Main B'D) and circuit of the cover 2. Replace the Main Control board or Cover switch department in the Main Open S/W. Control board. 4-74 Service Manual Samsung Electronics...
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1. Check the motor harness, replace it, if 1. Motor harness or sub defective. PCB may be defective. 2. Check 24V in the SMPS 3. Check Front Cover or Jam cover are opened. 4. Replace the Main PBA, if necessary. 4-75 Service Manual Samsung Electronics...
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1. Check if the power input Replace the power supply cord or SMPS. and SMPS output are normal. 2. Check the inferiority of OPE Unit if the LCD of Panel does Replace the OPE unit. not appear after normal warmingup. 4-76 Service Manual Samsung Electronics...
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14) Vertical Line Getting Curved Description When printing, vertical line gets curved. 1. If the supply of +24v is 1. Replace LSU. unstable in the Main Control board 2. Replace the Main Control board. linking with LSU 4-77 Service Manual Samsung Electronics...
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1. Foreign matter stuck Cleaning foreign matter in LSU mirror onto the window of internal lenses of LSU mirror 2. Main Controller LSU Part defect Replace Main Controller Replace Micro Switch Harness 3. Micro Switch Harness 4-78 Service Manual Samsung Electronics...
3. Check the connection of Check the Speaker connection, HARNESS between the and try to replace it. LIU and the Main B'd. 4. Check if the SPEAKER Lastly, try to replace the Main B'd. is connected correctly. 4-79 Service Manual Samsung Electronics...
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The problem still persists, then replace the LIU and the main B'd 3. Check the connection of in sequence. HARNESS between the Notes: Product supports the MF LIU and the Main PBA. DIAL type only. 4-80 Service Manual Samsung Electronics...
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OHD. to replace the LIU B'd. 2. Check if you can If the MODEM testing is abnormal, catch a RECEIVE tone while try to replace the Main B'd. MODEM testing in the TECH Mode. 4-81 Service Manual Samsung Electronics...
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2. Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX. 3. Check if the telephone line connected to the Product is contaminated or gets stripped off or down. 4-82 Service Manual Samsung Electronics...
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1.Check if there is NOISE If it makes NOISE while when pressing on-hook dial. on-hooking, replace or repair the telephone line. 2.Check the RECEIVE condition by trying to receive a FAX at another fax machine. 4-83 Service Manual Samsung Electronics...
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(Refer to 'Defective FAX RECEIVE'.) 2. Ask to the forwarding Check if the FAX status of the side, check the image quality of another forwarding side is also normal. machine receiving a FAX additionally sent to. 4-84 Service Manual Samsung Electronics...
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The phone is ringing continuously, but it cannot receive. Even when the RECEIVE Mode is Check if the RECEIVE Mode is changed to FAX MODE, it cannot TEL MODE or FAX MODE. receive, then replace the LIU and the Main B'd in sequence. 4-85 Service Manual Samsung Electronics...
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The received data is reduced by more than 50% in the printing. After checking the data of the Check the FAX status of the forwarding side, correct the forwarding side. FAX of the forwarding side. 4-86 Service Manual Samsung Electronics...
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1. Check if the RECEIVE Mode is FAX MODE. TEL MODE or FAX MODE. 2. Even after the RECEIVE Mode is changed to the FAX Mode, it cannot receive, then try to replace the LIU and the Main B'd in sequence. 4-87 Service Manual Samsung Electronics...
Check the Scanner cover a thin original. is properly closed. Redo shading profile I the tech Cheak shading profile. mode. Check white/black reference Replace FFC if it is defective voltage on Main PBA.e.q Check the FFC 4-88 Service Manual Samsung Electronics...
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2) Black Copy Description Blank page is printed out when copying Check the CIS harness is Check for CIS problem properly connected. on the Main PBA. Redo shading profile I the tech Cheak shading profile. mode. 4-89 Service Manual Samsung Electronics...
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Check the Scanner Motors, objects in the mechanism or gearbox and rollers. scanner path. Replace any wrong parts. Redo shading profile I the tech Check the Motor Drive on Driver PBA. mode. 4-90 Service Manual Samsung Electronics...
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The copied image is excessively light or dark. Redo shading profile in the Check the shading profile tech mode. Remove the abnormal gab between Check the gap between original original and scanner glass. and scanner glass. See "Print" troubleshooting Check printing quality. 4-91 Service Manual Samsung Electronics...
Check if the CIS is placed right side. place it to left side. Move CIS unit to left and right Check the load against the CIS unit. side for several times. Power off and on. Check the abnormal system error. 4-92 Service Manual Samsung Electronics...
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2. If the problem persists, Main board replace the OPE Assy. 3) Copy image can’t identify. Description Copy image look like ‘haze line’. Retry connect the flat cable CIS's flat cable was not on the CISM. connected well 4-93 Service Manual Samsung Electronics...
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Replace Sheet-ADF as new one Check if the Sheet-ADF (Refer to Disassembly chapter) is worn terribley Cleaning the Sheet-ADF without separating. Clean the surface of the Sheet-ADF with soft cloth. Continue... 4-94 Service Manual Samsung Electronics...
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1. Open the ADF cover. And remove the ADF sheet by using a sharp tool like tweezers. SHEET-ADF 2. Clean the both faces of the Sheet with 3. Assemble the sheet ADF to the original place. soft cloth. 4-95 Service Manual Samsung Electronics...
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Document Jam was occurred. Pull out the jammed document, Check if Pad-ADF is worn. and replace the Pad-Adf. Pull out the jammed document. Check if too thick document is put in. The Maximum document thickness is 0.15mm. 4-96 Service Manual Samsung Electronics...
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5.8 Scan Lower Unit …………………… 5-18 5.18 Tank Waste Unit …………………… 5-41 5.9 OPE Unit …………………………… 5-20 5.19 Cassette …………………………… 5-43 Samsung Color Laser MFP The keynote of Product The smallest / The lowest noise High Quality Muti-path Color MFP...
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5.7 Path Lower Unit 5.8 Scan Lower Unit 5.9 OPE Unit 5.10 Scan Upper Unit 5.11 Scan Unit(3 in 1) 5.12 Frame1 5.13 Frame2 5.14 Main Drive1 5.15 Main Drive2 5.16 Fuser Unit 5.17 Tank Waste Unit 5.18 Cassette Service Manual Samsung Electronics...
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ExplodedView and Parts 5.1 Main Service Manual Samsung Electronics...
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5.1-15 JC97-03021A MEA UNIT-TANK WASTE 5.1-16 JC96-04840C CARTRIDGE-TRANSFER 5.1-17 JC97-03036A MEA UNIT-CASSETTE,Black 5.1-17 JC97-03036G MEA UNIT-CASSETTE, Gray 5.1-18 JC96-04826A ELA UNIT-LSU 5.1-19 JC44-00095B SMPS-V1 110V 5.1-19 JC44-00096B SMPS-V2C 220V 5.1-20 JC39-00894A HARNESS-SMPS 5.1-21 JC63-01785A SHIELD-MAIN LOWER Service Manual Samsung Electronics...
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JC96-05263A ELA HOU-SCAN 3 in 1 JC96-05437D ELA HOU-SCAN 5.1-31 4 in 1 5.1-32 JC92-02020A PBA SUB-ADF 5.1-33 JC92-02060A PBA-FAX CARD 5.1-34 JC63-01793A COVER-HARNESS 5.1-35 3903-000020 CBF-POWER CORD 5.1-35 3903-000067 CBF-POWER CORD 5.1-36 JC39-00965A HARNESS-WRAN Only CLX-317xFW Service Manual Samsung Electronics...
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ExplodedView and Parts 5.12 Frame1 5-26 Service Manual Samsung Electronics...
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5.12-63 JC97-01771A MEA UNIT-TERMINAL S 5.12-64 JC97-02638A MEA UNIT-TERMINAL GND 5.12-67 JC97-03028A MEA UNIT-PICK UP ROLL 5.12-69 JC97-03030A MEA UNIT-ACT REGI 5.12-70 JC63-01792A COVER-DUMMY FRAME,Gray 5.12-70 JC63-01792B COVER-DUMMY FRAME,Black 5.12-71 JC39-00908A HARNESS-ILNET 5.12-72 JC61-02502A BRACKET-LIU 5-27 Service Manual Samsung Electronics...
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ExplodedView and Parts 5.13 Frame2 5-28 Service Manual Samsung Electronics...
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JC66-01722A GEAR-REGI RELAY 5.13-53 JC66-01740A LINK-LSU 5.13-54 JC66-01777A ROLLER-REGI 5.13-55 JC67-00168A BRUSH-LSU 5.13-57 JC72-00102A PMO-BUSHING_TR(L) 5.13-61 JC96-04756A ELA UNIT-SENSOR WASTE 5.13-65 JC97-03024A MEA UNIT-FRAME EXIT 5.13-66 JC97-03027A MEA UNIT-PICK UP GEAR 5.13-68 JC97-03029A MEA UNIT-GUIDE PICKUP 5-29 Service Manual Samsung Electronics...
ExplodedView and Parts 5.16 Fuser Unit 5-35 Service Manual Samsung Electronics...
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JC66-01700A LEVER-JAM L 5.16-30 JC66-01701A LEVER-JAM R 5.16-31 JC66-01738A LEVER-RELEASE L 5.16-32 JC66-01742A LEVER-RELEASE R 5.16-33 JC66-01775A ACTUATOR-EXIT FUSER 5.16-34 JC66-01780A ROLLER-PRESSURE 5.16-35 JC67-00280A CAP-FUSER L 5.16-36 JC67-00281A CAP-FUSER R 5.16-37 JC61-02411A BUSH-TX 5.16-38 JC66-01737A SHAFT-CAM FUSER 5-36 Service Manual Samsung Electronics...
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SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Drawer# SEC_code Description QT'y Service Grade Remark 5.16-39 6107-001290 SPRING-CS 5.16-40 JC61-01647A HOLDER-M-SHAFT FUSER 5.16-41 JC68-00407A LABEL(R)-HV FUSER 5.16-42 JC68-01134A LABEL(P)-BLANK(FUSER) 5.16-43 JC68-01581A LABEL(P)-CAUTION HOT 5.16-44 JC97-03034A MEA-GUIDE PR 5-37 Service Manual Samsung Electronics...
• Brush • Tweezers Standard : For general home use, small type. • Software (Driver) installation CD ROM Install Driver CD • Cotton Swab Network S/W CD Standard : For general home use, for medical service. Service Manual Samsung Electronics...
Network Printer Card Tray NVRAM Nonvolatile Random Access Memory FISO Front-In, Side-Out Organic Photo Conductor FPOT First Print out Time Printed Board Assembly Windows Graphic Device Interface Printer Command Language , Printer Graphic Interchange Format Control Language Ground Service Manual Samsung Electronics...
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Reference Information Peripheral Component Interconnect SMPS Switching Mode Power Supply by Intel 1992/6/22, is a local bus SPGP Samsung Printer Graphic Processor standard developed by Intel and Samsung Printer Language introduced in April, 1993 : A60, B60 SPL-C Samsung Printer Language-Color...
• Provide the proper environment : - A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Service Manual Samsung Electronics...
Reference Information 7.4 A4 ISO 19798 Standard Pattern This test page is reproduced at 70% of the normal A4 size. Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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GSPN (Global Service Partner Network) North America : service.samsungportal.com Latin America : latin.samsungportal.com CIS : cis.samsungportal.com Europe : europe.samsungportal.com Samsung Electronics Co.,Ltd. March. 2008 China : china.samsungportal.com Printed in Korea. Asia : asia.samsungportal.com VERSION NO. : 1.00 CODE : 3175-B00XAZ...