Auto Attendant Co Line Assignments - Toshiba Strata DK14 System Administrator Manual

Setting System Parameters
Auto Attendant
Patent No. 4,975,941. Two announcements greet callers: The primary announcement
contains the company greeting, followed by a menu. The secondary (optional)
announcement, plays when the station or department called is not available. It is then
followed by a menu.
An Auto Attendant's primary announcement may sound like this:
"Hello, you have reached Toshiba.
If you know the number of the party you are calling, please dial it now.
For operator assistance, dial 0 or please wait.
For Sales, dial 3.
For Marketing, dial 4.
And for Technical Support, dial 5."
Here's an example of an Auto Attendant's secondary announcement:
"The party is unavailable...
For operator assistance, dial 0 or wait for assistance.
For Sales, dial 3.
For Marketing, dial 4.
And for Technical Support, dial 5."

Auto Attendant CO Line Assignments

CO lines can be assigned to be answered by the Auto Attendant in any of the three system
modes (Day, Day 2, and Night) by the system programmer. The
can be used to switch the CO lines to ring the Auto Attendant or to ring stations that are
preassigned in system programming.
The Auto Attendant can be configured (in system programming) to answer CO line calls
on a delayed basis (12 or 24 seconds) if the call is not answered at a ringing station(s).
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Strata DK System Administrator's Guide 4/99
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