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Troubleshooting
Sometimes problems can be easily solved by checking a few basic
things. Check below before you call for help or take your video
presenter to an authorized service center.
26
Picture is not
displayed.
Picture is not
focused on
properly.
Picture of a slide or
a negative film is
not displayed.
PC does not
communicate using
USB.
• Check that the brightness is proper.
Adjust the brightness if necessary.
See page 19.
• Check for the video cable connection.
• Check that the built-in fuse is blown.
• Check that the lens cap is removed.
• Check that the proper lens is attached
to the camera.
• Press AF button to use automatic
focusing feature.
• Check that the object is not too close.
• Check that an lightbox lamp turns on.
• Check that the camera lens faces the
object.
• Check that a proper lens is attached to
the camera.
• Check that you set to NEGA or POSI
properly by pressing NEGA/POSI
button.
• Make sure that SVP-5500 program is
properly installed on the PC.
• Make sure that the OS is Windows 98.
The program does not operate on
Windows 95.
• For further details, refer to the User¡ ¯ s
Guide came with the program.
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