Toshiba C50-B User Manual
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Toshiba C50-B User Manual

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Summary of Contents for Toshiba C50-B

  • Page 1 User's Manual C50-B/C50T-B/C50D-B...

  • Page 2: Table Of Contents

    Using the Touch Screen ............... 4-1 Using the Touch Pad ................4-2 The Keyboard ..................4-3 Optical disc drives ................4-5 CyberLink PowerDVD for TOSHIBA ........... 4-11 3D Playback on an External 3D Device ..........4-13 Battery ....................4-14 LAN ....................... 4-18 Memory media ..................
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-5 TOSHIBA Password Utility ..............5-7 TOSHIBA System Settings ..............5-9 TOSHIBA Media Player by sMedio TrueLink+ ........5-10 TOSHIBA PC Health Monitor .............. 5-11 System Recovery ................5-12 Chapter 6 Troubleshooting Problem solving process ..............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on thecandidate list according to REACH regulation.

  • Page 10: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( http://www.toshiba-india.com ) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.

  • Page 11: Openssl Toolkit License Issues

    NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C.
  • Page 12 Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit" ( http://www.openssl.org/ ) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.

  • Page 13: Freetype License Issues

    Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 14 Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 15 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original...
  • Page 16 Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 17: Energy Star® Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 18: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 19 Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object.

  • Page 20: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 21: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.

  • Page 22: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 23: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice.

  • Page 24: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 25 Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region.

  • Page 26: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow.
  • Page 27 Figure 2-4 Opening the display panel 1. Display panel Product appearance depends on the model you purchased. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt.

  • Page 28: Turning On The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 29 Windows Taskbar Point to the bottom edge to show the Windows Taskbar on the Start screen. (If you’ve moved the Windows Taskbar to another edge, point there.) Power The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode.

  • Page 30: Turning Off The Power

    Windows Store Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications at the click of your mouse. In the Windows Store you can search for and browse thousands of apps, all grouped into easy to find categories.

  • Page 31: Restarting The Computer

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. User's Manual...

  • Page 32: Hibernation Mode

    If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode. To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options.

  • Page 33: Starting Hibernation Mode

    on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually.
  • Page 34 Click Power Options and then click Choose what the power button does or Choose what closing the lid does. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. Click the Save changes button. Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive.

  • Page 35: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.

  • Page 36: Left Side

    DC IN/Battery The DC IN/Battery indicator shows the condition indicator of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Power Condition Descriptions section for more information on this feature.

  • Page 37: Right Side

    Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the left side of the computer.

  • Page 38: Back

    Universal Serial Bus One Universal Serial Bus port, which complies to (USB 3.0) port the USB 3.0 standard, is provided on the right side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices.

  • Page 39: Underside

    Underside The following figures show the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1. Cooling vents 2. Battery pack Cooling vents The cooling vents help the processor to avoid overheating.
  • Page 40 Figure 3-6 The front of the computer with the display panel open Figure 3-7 Top side of the touch screen model 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11.
  • Page 41 Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Wireless Depending on the configuration of your communication...

  • Page 42: Internal Hardware Components

    This computer includes a battery pack inside. However, please do not attempt to dismount or replace it by yourself. Please contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected.
  • Page 43 The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop Assist(in taskbar) -> Support & Recovery -> PC Health Monitor on the desktop, and then click PC Information.

  • Page 44: Intel Display Power Saving Technology

    Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Click Desktop Assist(in taskbar) -> Control Panel -> Appearance and Personalization -> Display ->...

  • Page 45: Power Condition Descriptions

    ® In Intel HD Graphics Control Panel: Click Power and select On battery. Click Off under Display Power Saving Technology. Click Apply. If you want to enable this feature, under the conditions mentioned above, click On under Display Power Saving Technology. ®...
  • Page 46 Power on Power off (no operation) AC adaptor Battery fully • Operates • No charge connected charged • No charge • LED: white • LED: white Battery partially • Operates • Quick charge charged or no • Charge • LED: amber charge •...

  • Page 47: Power Indicator

    Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Indicates power is being supplied to the computer and the computer is turned on. Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition.

  • Page 48: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.

  • Page 49: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings).

  • Page 50: The Keyboard

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar.

  • Page 51: Function Key

    CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard.

  • Page 52: Optical Disc Drives

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop Assist(in taskbar) -> Tools & Utilities ->...

  • Page 53: Using Optical Disc Drives

    Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVD- Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL.

  • Page 54: Removing Discs

    Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.

  • Page 55: Writable Discs

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it.

  • Page 56: Important Message

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. User's Manual...
  • Page 57 CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. CD-RW: (Multi-Speed, High-Speed and Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) Hitachi Maxell, Ltd.

  • Page 58: Cyberlink Powerdvd For Toshiba

    PowerDVD for TOSHIBA: Notes on use This software can only be used on Windows operating system. CyberLink PowerDVD for TOSHIBA is only provided with models configured with a DVD Super Multi drive. CyberLink PowerDVD for TOSHIBA software is supported for playback of DVD and video file.
  • Page 59 Close all other applications when using the CyberLink PowerDVD for TOSHIBA. Do not open any other applications or carry out any other operations during video playback. Playback may stop or not function properly in some situations. Unfinalized DVDs created on home DVD recorders may not be playable on the computer.

  • Page 60: 3D Playback On An External 3D Device

    When a DVD-Video disc is set in the DVD drive (for models with DVD drive), CyberLink PowerDVD for TOSHIBA may start automatically. Click CyberLink PowerDVD for TOSHIBA in the Apps view to start CyberLink PowerDVD for TOSHIBA. Operating CyberLink PowerDVD for TOSHIBA Notes on Using CyberLink PowerDVD for TOSHIBA.

  • Page 61: Battery

    playback to work on external display/TV, you need a 3D enabled display/ TV that has an HDCP compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 60Hz. Please change the Screen Resolution to one of the above before using 3D playback function.

  • Page 62: Charging The Batteries

    Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.

  • Page 63: Monitoring Battery Capacity

    The battery is nearly completely discharged. In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging. The DC IN/Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time.

  • Page 64: Extending Battery Life

    Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives, for example, optical disc. How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the battery supplies power.

  • Page 65: Lan

    4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN/Battery indicator should glow amber to indicate that the battery pack is being charged, however, in the event that DC IN/Battery indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and the power cord.

  • Page 66: Memory Media

    Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur.
  • Page 67 Figure 4-6 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 68: Media Care

    Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid.

  • Page 69: External Display

    Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-7 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it.

  • Page 70: Connecting An External Display

    External displays allows you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer. Some models may include the Triple Monitor function that can display image on Triple Monitor independently.
  • Page 71 The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. Some models can support ultra high definition (3840 x 2160 pixels) display on compatible external display devices via HDMI output port.

  • Page 72: Wireless Display

    same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop Assist(in taskbar) -> Control Panel -> Hardware and Sound -> Sound on the desktop. 2. In the Playback tab, select the playback device which you want to switch to.

  • Page 73: Security Lock

    To wirelessly connect to an external display, you can follow the steps as described below: In the Settings charm, click Change PC settings -> PC and devices -> Devices. Click Add a device. Your computer will start searching for the Wireless display device.

  • Page 74: Optional Toshiba Accessories

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...

  • Page 75: Video Mode

    On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. DTS Sound DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog.

  • Page 76: Chapter 5 Utilities And Advanced Usage

    README.TXT file (if applicable). TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 77 To access this utility, click Desktop Assist(in taskbar) -> Tools & Utilities -> System Settings on the desktop. TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that Utility provides you a menu-based user interface so that you can easily view and change BIOS settings.
  • Page 78 To access this utility, click Desktop Assist(in taskbar) -> Tools & Utilities -> eco Utility on the desktop. For details on TOSHIBA eco utility, see the help file. TOSHIBA Media This software is a multimedia player which can Player by sMedio be used to play back video, music and photo.
  • Page 79 To access the setup files of the drivers/utilities, click Applications and Drivers in the Apps view. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. User's Manual...

  • Page 80: Special Features

    Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. To access the Power Options, click Desktop Assist(in taskbar) ->...
  • Page 81 Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued, the system automatically enters Hibernation Mode Mode and shuts itself down. This can be specified in the Power Options. Sleep Mode If you have to interrupt your work, you can use this feature to allow you to turn off power to the computer without exiting from your software.

  • Page 82: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop Assist(in taskbar) ->...

  • Page 83: Supervisor Password

    To end the BIOS Setup, press F10, and then select Yes to accept the changes. The computer will restart. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE.

  • Page 84: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop Assist(in taskbar) -> Tools & Utilities -> System Settings on the desktop. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 85: Toshiba Media Player By Smedio Truelink

    Make sure to restart your computer immediately to apply these changes. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use TOSHIBA Media Player by sMedio TrueLink+ is a multimedia player which can be used to play back video, music and photo.

  • Page 86: Toshiba Pc Health Monitor

    TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a...

  • Page 87: System Recovery

    You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 88: Creating Recovery Media

    Restoring the pre-installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator.
  • Page 89 Click Desktop Assist(in taskbar) -> Support & Recovery -> Recovery Media Creator on the desktop. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button. Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when...

  • Page 90: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...

  • Page 91: Ordering Recovery Discs From Toshiba

    Follow the on screen instructions to finish the recovery. Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. Visit https://backupmedia.toshiba.eu on the Internet.

  • Page 92: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 93: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 94: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 95: Hardware And System Checklist

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.

  • Page 96: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.

  • Page 97: Real Time Clock

    Please refer to your software's documentation to garbled ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. User's Manual...

  • Page 98: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive may be...

  • Page 99: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 100: Touch Pad

    Touch Pad is either To access it, click Desktop Assist(in taskbar) -> too sensitive or not Control Panel -> Hardware and Sound -> Mouse sensitive enough. on the desktop. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...

  • Page 101: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.

  • Page 102: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 103 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 104: Wireless Lan

    Check to ensure that no optional Bluetooth Adaptor is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-13...

  • Page 105: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 106: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 380 (w) x 259.9 (d) x 26.6/26.6 (h) millimeters (not including parts that extend beyond the main body).

  • Page 107: Ac Power Cord And Connectors

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors...

  • Page 108: Certification Agencies

    Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...

  • Page 109: Information For Wireless Devices

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm User's Manual...

  • Page 110: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 111: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 112: Bluetooth Wireless Technology

    Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 113 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 114 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 115 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 116 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12...
  • Page 117 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 118: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of February 2014 Austria...

  • Page 119: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.

  • Page 120: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 121: Copy Protection

    Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity.

  • Page 122: Index

    Index Dual Pointing Device Touch Pad 6-9 AC adaptor DVD Super Multi drive additional 4-27 using connecting 2-3 writing DC IN 19V jack 3-2 ASCII characters 4-5 Equipment checklist 2-1 External monitor Battery problems 6-12 extending life 4-17 monitoring capacity 4-16 save mode 5-5 Battery indicator Graphics Processing Unit...
  • Page 123 6-5 inserting 4-21 Power 6-4 removing 4-22 Real Time Clock 6-6 Sound system 6-11 TOSHIBA support 6-14 Memory media slot 4-19 Touch Pad 6-9 USB device 6-10 Moving the computer 1-17 USB mouse 6-10 MultiMediaCard removing 4-22...
  • Page 124 TOSHIBA Desktop Assist 5-1 Touch Screen USB device problems 6-10 Video mode 4-28 Video RAM 3-10 Web Camera 3-6 Wireless communication 7-5 User's Manual Index-3...

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