Page 1 Express 5800 TM700 User’s Guide...
Page 3: Table Of Contents
Optional Features _________________________________________________ 1-12 CD-ROM Drive ________________________________________________ 1-12 DVD-ROM Drive ______________________________________________ 1-12 DVD-ROM CD-RW Combination Drive ____________________________ 1-13 Intel Pro 1000 MT LAN Board ____________________________________ 1-14 E-IDE Hard Disk Drive __________________________________________ 1-14 S-ATA Hard Disk Drive _________________________________________ 1-15 Video Board ___________________________________________________ 1-15...
Page 4 Connecting the Power Cord __________________________________________ 2-6 Using the System __________________________________________________ 2-7 Powering On Your System ________________________________________ 2-8 Powering Off the Server System ____________________________________ 2-9 Forcing a Power Shutdown ________________________________________ 2-9 Configuring Your System _______________________________________________ 3-1 Configuring Your System ____________________________________________ 3-2...
Page 5 IDE Device Configuration ________________________________________ 4-39 Problem Solving _______________________________________________________ 5-1 Problem Solving ___________________________________________________ 5-2 Static Precautions __________________________________________________ 5-2 Resetting the Server ________________________________________________ 5-3 Troubleshooting Guide ______________________________________________ 5-4 Problems at initial System Start-up ____________________________________ 5-5 Problems After the System Has Been Running Correctly ___________________ 5-6...
Page 6 Problems Running New Application Software ____________________________ 5-7 Problems and Suggestions ___________________________________________ 5-8 If You Need Assistance _____________________________________________ 5-9 Error Messages: Beep Codes ________________________________________ 5-10 How to Identify BIOS Revision Level _________________________________ 5-11 Updating BIOS ___________________________________________________ 5-12 Recovering BIOS _________________________________________________ 5-13 Appendix A ______________________________________________________ A-1 Specifications __________________________________________________ A-1 Appendix B _______________________________________________________B-1...
Page 7 2003 are all registered trademarks of Microsoft Corporation. MS-DOS is a registered trademark of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
Page 9: Using This Guide
Using This Guide Welcome to the EXPRESS 5800 TM700 User Guide. This user's guide provides a quick reference to information about your server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
Page 10: Text Conventions
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: Warnings alert you to situations that could result in serious per- sonal injury or loss of life. Cautions indicate situations that can damage the system hard- ware or software.
Page 11: Related Documents
In addition to this guide, the following system documentation may be included with your system either as electronic files (on the EXPRESSBUILDER CD-ROM) or as paper copy shipped with your server. System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Page 12: Safety Notices
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium bat- teries may result in an explosion.
Page 13: Safety Notices For Users Outside Of The U.s.a. And Canada
TM700 User Guide - Using this Guide Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electri- cally-compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Page 14: Care And Handling
TM700 User Guide - Using this Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces.
Page 15: System Overview
System Overview Overview System Features System Chassis Features Standard Features Optional Features EXPRESSBUILDER CD-ROM 1 0 0 S y s t e m O v e r v i e w...
Page 16: Overview
Overview The Express 5800 TM700 server is based on the Intel chipsets and designed for the Intel It offers essential features for entry-level server applications, such as: Web hosting Domain name server File and print services E-mail Firewall Proxy Virtual private network This server is also conveniently housed in a convertible chassis that you can use as a tower or as a desktop.
Page 17: System Features
TM700 User Guide - System Overview System Features Your system features the following major components: Intel® Pentium® or Intel Celeron processor. Five 32-bit PCI 2.2 expansion slots for bus master PCI cards like LAN cards with 133MB/s maximum throughput. Embedded PC-compatible support (serial, diskette, USB, LAN, audio).
Page 18: System Chassis Features
Power button Press this switch to turn on/off the power. Refer to the ‘Powering On Your System’, ‘Powering Off the Server System’ and ‘Forcing a Power Shutdown’ sections hereafter for details. When the system is in stand-by mode, make sure that the total USB and PS/2 peripheral consumption does not exceed 2A.
Page 19: Rear View
Rear View AC power connector Connect the power cord to this socket. DC-12V power connector 12V power connector that you can use to connect speakers for example. Connectors Refer to the ‘System Connectors’ section hererafter for details. Expansion boards slots Refer to the ‘Expansion Boards Slots’...
Page 20: System Connectors
System Connectors Figure 1 - 3 : System Connectors Table 1 - 1: System Connectors Key to the diagram Name of the Port PS/2 mouse port PS/2 keyboard port Printer/ EPP/ ECP & BPP port Serial port COM1 USB port 1 USB port 2 USB port 3 USB port 4...
Page 21: Internal View
Internal View Power supply slot Processor air duct Motherboard 5.25-inch and 3.5-inch devices slots Hard disk drives slots Figure 1 - 5 : Internal View 1 - 7...
Page 22: Motherboard
Motherboard Table 1 - 3: TM700 Motherboard Internal Connectors Denomination on Name drawing ATXPWR Power connector ATX12V Power connector CPU_FAN CPU fan connector CHA_FAN System fan connector PWR_FAN Power fan connector FLOPPY Floppy drive connector PRI_IDE Primary IDE connector SEC_IDE Secondary IDE connector PCI 1, 2, 3, 4 &...
Page 23 Table 1 - 3: TM700 Motherboard Internal Connectors (Continued) Denomination on Name drawing CLRTC Clear CMOS/ normal jumper KBPWR Keyboard power jumper Auxiliary in USBPW12/34/56/78 USB power jumper USB56/78 USB56 connector BATTERY CMOS battery socket COM2 Serial port header F_PANEL Front panel connector Type 3 pin jumper...
Page 24: Standard Features
AGP and PCI video boards support 5.25-inch tape backup unit support Processor The system board may accommodate one Intel Pentium 4 processor with up to 1MB cache. Memory The system board contains four 168-pin DIMM slots each supporting DDR400 ECC unbuffered memory.
Page 25: Keyboard And Mouse
The motherboard uses one Intel® 82547EI Gigabit Ethernet Controller and supports 10Base-T/100Base-TX/1000Base-T network systems. The 82547EI controller supports the following features: Full-duplex Gigabit throughput and higher platform performance with Communi- cation Streaming Architecture (CSA) System health monitoring and authenticated remote power control with ASF 2.0...
Page 26: Optional Features
Optional Features You will find hereafter information about the optional components that may be installed in your system. CD-ROM Drive Rotation Speed: 48x max Buffer: 128 kBytes Emergency Eject: Pin-hole on front panel to release tray. Form Factor: 5.25" half height. Compatibility: Mixed Mode (Audio and Data combined), CD-DA, Photo-CD, CD- XA Ready, CD-I Ready, CD-Plus, CD-Extra, CD-RW Transfer rate (max): 48x (7200Kbytes/s)
Page 27: Dvd-Rom Cd-Rw Combination Drive
- 16.6 Mbytes/s (PIO Mode 4/ MULTI word DMA Mode 2) - 8.3 Mbytes/s (Single word DMA Mode 2) - 66.7 Mbytes/s (Ultra DMA Mode 4) Rotation Speed: - CD-ROM: 8780 rpm - DVD-ROM: 9420 rpm Full Stroke: - CD-ROM: 160 ms - DVD-ROM: 180 ms Environmental Specifications: Table 1 - 5: DVD-ROM Drive Environmental Specifications...
Page 28: Intel Pro 1000 Mt Lan Board
Reading Speed Writing Speed Environmental Specifications: Table 1 - 7: Combo Drive Environmental Specifications Temperature Humidity (% relative humidity) Vibration Intel Pro 1000 MT LAN Board IEEE Standard 10BASE-T, 100BASE-TX, 1000BASE-T ® Intel SingleDriver Plug and Play Specification Support Easy Installation, Intel...
Page 29: S-Ata Hard Disk Drive
S-ATA Hard Disk Drive Capacity: 80gb minimum 7200RPM RAID0 and RAID1 support. Refer to RAID Application documentation for details. You may use either E-IDE or S-ATA hard disk drives. However, mixing E-IDE and S-ATA hard disk drives is not supported. Video Board Note: Your system may feature a video board of a different type than those presented hereafter.
Page 30: Pci Video Board
Hardware overlay Hardware antialiased lines Two-sided lighting Full-scene antialiasing 2nd-generation occlusion culling Dual 350MHz RAMDACs Maximum Resolution 2048x1536 @ 75Hz OpenGL quad-buffered stereo NVIDIA Unified Driver Architecture (UDA) AGP 8X/4X/2X and AGP Texturing Support Microsoft DirectX 8.1, OpenGL 1.4 Optimizations and Support (with vertex and pixel programmability) PCI Video Board Memory configuration: 8MB...
Page 31 TM700 User Guide - System Overview Read After Write (RAW) On and Off capability Read Retry On and Off capability Frame rewrite function Three levels of Error Correction Code (ECC) High speed search (120 times nominal Read/Write speed) Random read, Append write Repeat write function MIC support (Automatic reliability and performance enhancement - read and write capability for MIC user data area)
Page 32: Expressbuilder Cd-Rom
Do as follows : 1. Place the EXPRESSBUILDER CD in the CD drive and boot the server. 2. Select the Windows operating system you wish to install. 3. Select the partition type (FAT32 or NTFS) and the size.
Page 33: License
END-USER LICENSE AGREEMENT. You assume responsibility for the selection of the SOFTWARE to achieve your intended results, and for the installation, use and results obtained from the software. LICENSE 1. Use. You may use the SOFTWARE on the machines intended for its use. 2.
Page 34: Limitations Of Remedies
TM700 User Guide - EXPRESSBUILDER CD-ROM Neither NEC Computers International nor its suppliers warrant that the functions con- tained in the SOFTWARE will meet your requirements or that the operation of the SOFTWARE will be uninterrupted or error free. NEC Computers International war- rants the media on which the SOFTWARE is furnished to be free from defects in mate- rials and workmanship under normal use for a period of (90) days from the date of delivery to you, as evidenced by a copy of your purchase invoice.
Page 35: Setting Up The System
Setting Up the System Overview Selecting a Site Unpacking the System Making Connections Connecting the Power Cord Using the System...
Page 36: Overview
TM700 User Guide - Setting Up the System Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter. 2 - 2...
Page 37: Selecting A Site
Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note : For the United States and Canada, this means a NEMA 6-15R outlet for 200-240 VAC. The system cannot be used on a NEMA 5-15R outlet for 100-120 VAC.
Page 38: Unpacking The System
TM700 User Guide - Setting Up the System Unpacking the System When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the pack- ing materials.
Page 39: Making Connections
Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Damage to the system may result if the keyboard/ mouse cable is inserted or removed when power is applied to the system. Inserting a telephone line connector into a LAN RJ-45 port may result in personal injury and equipment damage.
Page 40: Connecting The Power Cord
Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
Page 41: Using The System
Only use options qualified for the server. A non-qualified option may be mounted or connected to the server, but it may fail to operate normally or even cause fail- ures. These types of failures are not covered under warranty.
Page 42: Powering On Your System
UPS (Uninterruptive Power Supply), make sure that the power control device is powered. - Do not turn off the server until characters following the Boot-BIOS logo appears on the screen. Power on your system as follows.
Page 43: Powering Off The Server System
To perform a forced power shutdown: Press in on the power on/off switch located on the front panel of the server for at least 4 seconds to force the server power off.
Page 44 TM700 User Guide - Setting Up the System 2 - 10...
Page 45: Configuring Your System
Configuring Your System Configuring Your System BIOS Setup Utility Configuring MotherBoard Jumpers...
Page 46 TM700 User Guide - Configuring Your System Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
Page 47: Bios Setup Utility
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operat- ing system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.
Page 48: Bios Setup Configuration Settings
TM700 User Guide - Configuring Your System BIOS Setup Configuration Settings The BIOS Setup Configuration tables show the default settings for the BIOS Setup Utility and provide a place for you to record any changes you make to these settings. Recommended values are bold in the following tables.
Page 49: Main Menu
Main Menu Feature Choices or Display Only System Time HH:MM:SS System Date MM/DD/YYYY Legacy Diskette A Disabled 1.44/1.25 Mb 3½” Primary IDE Master Selects sub-menu Primary IDE Slave Selects sub-menu Secondary IDE Selects sub-menu Master Secondary IDE Selects sub-menu Slave IDE Configuration Selects sub-menu System Information...
Page 50: Ide Configuration Submenu
Table 3 - 4: Primary And Secondary Master And Slave IDE Submenus (Continued) Feature Choices or Display Only DMA Mode Auto SWDMA0 SWDMA1 SWDMA2 MWDMA0 MWDMA1 MWDMA2 UDMA0 UDMA1 UDMA2 UDMA3 UDMA4 UDMA5 UDMA6 SMART Monitoring Auto Disabled Enabled 32Bit Data Transfer Disabled Enabled IDE Configuration Submenu...
Page 51: System Information Submenu
Information only System Memory Size Information only Note: The BIOS may display more options that presented here. Description Your Setting e.g. 10.13.02 e.g. 01/16/04 e.g. A0037100 e.g. Intel(R) Celeron(R) CPU 2.80GHz e.g. 2800MHz e.g. 1 e.g. 512MB 3 - 7...
Page 52: Advanced Menu
Hyper-Threading Disabled Technology Enabled Notes: 1. This motherboard supports Intel Pentium 4 CPUs with Hyper-Threading Technology 2. Hyper-Threading Technology is supported under Windows 2003, Windows XP and Linux 2.4x (kernel) and later versions only. Under Linux, use the Hyper-Threading compiler to compile code. If you are using any other operating system, disable the Hyper-Threading Technology in this submenu to ensure system stability and performance.
Page 53: Chipset Submenu
Chipset Submenu Table 3 - 3: Chipset Submenu Feature Choices or Display Only WARNING: Setting wrong values in below sections may cause system to malfunction. Configure DRAM Disabled Timing by SPD Enabled DRAM ECC Disabled Capability Enabled Graphics Aperture 4, 8, 16, 32, 64, 128, Size 256MB Onboard Devices Configuration Submenu...
Page 54: Pcipnp Submenu
PCIPnP Submenu Table 3 - 7: PCIPnP Submenu Feature Choices or Display Only WARNING: Setting wrong values in below sections may cause system to malfunction. Plug And Play O/S USB Configuration Submenu Table 3 - 8: USB Configuration Submenu Feature Choices or Display Only USB Function...
Page 55: Power Menu
Power Menu Feature Choices or Display Only Suspend-to-RAM Disabled Enabled ACPI APIC support Disabled Enabled Power Up Control Select submenu Power Up Control Submenu Table 3 - 10: Power Up Control Submenu Feature Choices or Display Only Restore on AC Power Off Power Loss Power On...
Page 56: Boot Menu
Boot Menu Feature Choices or Display Only Boot Device Priority Select sub-menu. Boot Settings Select sub-menu. Configuration Security Select sub-menu. Boot Device Priority Submenu Table 3 - 12: Boot Device Submenu Feature Choices or Display Only 1st Boot Device Floppy Disk Drive Hard Disk Drive ATAPI CD-ROM Disabled...
Page 57 Table 3 - 14: Security Submenu (Continued) Feature Choices or Display Only User Access Level No Access View Only Limited Full Access Change User [Enter] Password Clear User [Enter] Password Password Check Setup Always Description Your Setting Only if supervisor password installed Only if supervisor password installed...
Page 58: Exit Menu
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit. Choices Exit &...
Page 59: Configuring Motherboard Jumpers
Configuring MotherBoard Jumpers Your system’s motherboard has 6 jumper settings: Clear CMOS jumper USB POWER jumper (x4) KBPW jumper Clear CMOS Jumper (CLRTC) 1. Power off the system and unplug the AC power cord. 2. Set position as 2-3 (Clear CMOS). 3.
Page 60: Keyboard Power Jumper (Kbpw)
TM700 User Guide - Configuring Your System Keyboard Power Jumper (KBPW) 1-2 position: Keyboard power. 2-3 position: Keyboard power with 5V standby (default). Figure 3 - 3 : Keyboard Power Jumper 3 - 16...
Page 61: Upgrading Your System
Upgrading Your System General Information Static Precautions Equipment Log Tools Recommended for Upgrading Your System Preparing Your System for Upgrade Shifting from Tower to Desktop Shifting from Desktop to Tower Removing or Installing the Right Side Door Removing and Replacing the Front Panel Removing and Replacing the 3.5/5.25-inch Bracket Installing or Removing a 5.25-inch Device Installing or Removing a 3.5-inch Floppy Disk Drive...
Page 62: General Information
General Information The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the proce- dures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
Page 63: Equipment Log
Static Precautions at the beginning of this chapter. 2. Shutdown the operating system (OS). 3. If necessary, press the power on/off switch on the front panel of the server (see See “Powering On Your System” on page 8.). The power-on LED goes out.
Page 64: Shifting From Tower To Desktop
Shifting from Tower to Desktop Your Express5800 TM is equipped with a convertible chassis, which allows you to set up your computer either as a tower, or as a desktop. Please find below the instructions needed to turn your tower computer into a desktop system 1.
Page 65: Shifting From Desktop To Tower
Shifting from Desktop to Tower Your Express5800 TM is equipped with a convertible chassis, which allows you to set up your computer either as a tower, or as a desktop. Please find below the instructions needed to turn your desktop computer into a tower system. 1.
Page 66: Removing Or Installing The Right Side Door
Removing or Installing the Right Side Door The right side door (tower configuration), also known as top cover (desktop configura- tion) provides access to the disk drive bays, to the motherboard and to the 5.25 and 3.5- inch bays. The left side cover (tower configuration) only provides access to the power supply.
Page 67 1. Take a few moments to examine the interior side of the cover, and notice the 4 metal hooks located on two opposite edges, and the 6 bigger hooks located on a third edge. 2. Leaving about 1 centimetre to slide the cover forward, lay the cover on the chas- sis, and check that the metal hooks are ready to be inserted into their correspond- ing slots.
Page 68: Removing And Replacing The Front Panel
Removing and Replacing the Front Panel Removing the Front Panel: 1. Remove the right side door, and lay the chassis on its left side. See “Removing the Right Side Door:” on page 4-6. 2. The front panel is secured by 6 pop-in tabs. Press upwards on the three upper tabs (A) to free them.
Page 69: Removing And Replacing The 3.5/5.25-Inch Bracket
Removing and Replacing the 3.5/5.25-inch Bracket This section of the chapter describes how to remove and replace the 3.5/5.25-inch bracket containing the two 5.25-inch bays and the two 3.5-inch bays. Removing the 3.5/5.25-inch Bracket: 1. Remove the screw securing the HDD bracket and the 3.5/5.25-inch bracket together.
Page 70 TM700 User Guide - Upgrading Your System 3. Press the two tabs on top and bottom of the 3.5/5.25-inch bracket. Figure 4 - 6 : 3.5/5.25-inch Bracket Tabs 4. Gently pull the entire bracket with the installed devices out of the chassis. Figure 4 - 7 : Pulling the Bracket 4 - 10...
Page 71: Replacing The 3.5/5.25-Inch Bracket
Replacing the 3.5/5.25-inch Bracket: 1. Slide the 3.5/5.25-inch bracket inside the chassis until it clicks in position. Figure 4 - 8 : Replacing the Bracket 2. Replace the screw securing the HDD bracket and the 3.5/5.25-inch bracket together. 3. Re-connect all cables (power, data, and others, if applicable) to the installed 3.5- and 5.25-inch devices.
Page 72: Installing Or Removing A 5.25-Inch Device
Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install a CD-ROM/ DVD-ROM/ COMBO DVD-ROM CD-RW Drive, tape backup unit, or other 5-25 inch devices in the additional 5.25-inch bay. See the installation instructions included with those items for specific installation information.
Page 73: Removing A 5.25-Inch Device
Removing a 5.25-inch device 1. Remove the right side door. See “Removing the Right Side Door:” on page 6. 2. Remove the front panel. See “Removing the Front Panel:” on page 8. 3. Remove the 3.5/5.25-inch bracket. See “Removing the 3.5/5.25-inch Bracket:” on page 9.
Page 74: Installing Or Removing A 3.5-Inch Floppy Disk Drive
Installing or Removing a 3.5-inch Floppy Disk Drive This section describes how to remove, replace and add 3.5-inch Floppy Disk Drives (FDDs). Two 3.5-inch floppy disk drives can be installed in the FDD bracket. If a floppy disk drive was installed into your system at the factory, it is located in the upper slot of the bracket.
Page 75: Installing A 3.5-Inch Floppy Disk Drive
Installing a 3.5-inch Floppy Disk Drive To install a 3.5-inch floppy disk drive in the upper 3.5-inch slot of the 3.5/5.25-inch bracket: 1. Remove the right side door. See “Removing the Right Side Door:” on page 6. 2. Remove the front panel. See “Removing the Front Panel:” on page 8. 3.
Page 76 2. Remove the front panel. See “Removing the Front Panel:” on page 8. 3. Remove the 3.5/5.25-inch bracket. See “Removing the 3.5/5.25-inch Bracket:” on page 9. 4. Through the holes (A - one on each side of the bracket) gently pull the tabs (B) to remove the 5.25-inch plastic adaptation kit.
Page 77 TM700 User Guide - Upgrading Your System Note: Modify the BIOS Setup program to recognise the additional FDD. For additional information, refer to the BIOS Setup chapter. 4 - 17...
Page 78: Installing Or Removing Hard Disk Drives
Installing or Removing Hard Disk Drives This section describes how to remove, replace and add Hard Disk Drives. Removing a Hard Disk Drive 1. Remove the right side door. See “Removing the Right Side Door:” on page 4-6. 2. Remove the front panel. See “Removing the Front Panel:” on page 4-8. 3.
Page 79 5. Remove the two screws (B) holding the HDD bracket to the front of the chassis. Figure 4 - 17 : HDD Bracket Screws 6. Slide the HDD bracket backwards, and set it aside. 7. The hard disk drive is secured to the bracket with 4 screws located either on both sides (slot C) or on top of the hard disk drive (slot A).
Page 80: Installing A Hard Disk Drive
Installing a Hard Disk Drive Make sure to install hard disk drives in either slot A or slot C. DO NOT use Slot B. Doing so may damage the system and result in serious burns. 1. Refer to the information provided with the hard disk drive for pre-installation instructions and master/slave/cable select pin configurations.
Page 81 6. Remove the two screws (B) holding the HDD bracket to the front of the chassis, slide the HDD bracket backwards, and set it aside. Figure 4 - 19 : HDD Bracket Screws Be careful when working around the cables connected to the already installed drives.
Page 82 up. If the HDD bracket is correctly inserted, the top and back of the HDD and 3.5/5.25-inch bracket should fit squarely together. 11. Secure two screws in the screw holes (B) located on the front of the chassis. Figure 4 - 20 : HDD Bracket Screws 12.
Page 83: Upgrading Microprocessor
Upgrading Microprocessor Your system is fitted with a Pentium™ 4 processor. That processor is installed in a Socket mPGA 478B. Install a CPU according to the following procedure. 1. Remove the side access panel. See “Removing the Right Side Door:” on page 4-6. 2.
Page 84 9. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 10. Position the processor over the processor socket so that its pins align with the socket holes. Note: Be aware of CPU direction. Pin layouts on two corners among four differ from others to prevent an incorrect insertion.
Page 85 Note: Make sure that the heatsink is level. 14. Push the handle down. 15. Connect the fan cable to the CPU fan connector on the motherboard. 16. Replace the air duct: Make sure the arrow on the air duct points towards the Power Supply Unit. Replace the two screws removed in step 2 or clip the air duct.
Page 86: Upgrading Random Access Memory (Ram)
Upgrading Random Access Memory (RAM) Recommended Memory Configuration The table hereafter shows the recommended memory configurations. Table 4 - 1: Recommended Memory Configurations Mode DIMM_A1 (blue) Single-channel Populated* Dual-channel Populated (3)** Populated * If only slot A1 is populated, slot B1 can be populated with same size DIMM. Doing so automatically swtiches to dual-channel mode.
Page 87: Windows® 2003
2. Click on Switch to classic view. 3. Double click on the System icon, and click on the General tab. This tab shows the random access memory (RAM). This is the amount of system memory in your computer. ® Windows 2003 1.
Page 88 5. Make sure the locking clips at either end of the module click closed. If the brack- ets do not secure themselves to the module, carefully remove the module, then reinstall it. 6. Replace the computer right side door. See “Replacing the Right Side Door:” on page 4-6.
Page 89: Installing And Removing An Adapter Card
Installing and Removing an Adapter Card Your computer's motherboard features several expansion slots that can accommodate accessory adapter cards, such as a sound card or TV card. Please refer to section Expansion Cards Resources hereafter for details. Installing an Adapter Card 1.
Page 90: Expansion Cards Resources
For more details on the location and availability of the adapter card slots on your system's motherboard, see the section entitled Motherboard. Expansion Cards Resources We advise you to install any optional adapter cards accordingly to the following order: If an AGP board is installed, PCI slots are available in this order: 4, 1, 5, 2, 3. If a PCI board is installed, remaining PCI slots are available in this order: 1, 5, 2, 3.
Page 91: Replacing The Battery
Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identical rated battery from the same manufacturer. Remove the battery from the motherboard as follows: Removing the battery from the motherboard causes the com- puter to lose system configuration information.
Page 92: Cabling The Device
Cabling the Device The IDE Cable Depending on your configuration, your system may come with two three-connector IDE interface cables, one joining your hard disk drive to the primary IDE connector on the system board, the other joining your CD or DVD-ROM drive to the secondary IDE connector on the system board.
Page 93: System Power Cables
The following picture shows a S-ATA cable. Black side goes to hard disk drive; blue side goes to motherboard. System Power Cables Power cables come from the power supply and are attached to standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations.
Page 94: Cabling A Hard Disk Drive
Take care to prevent bending drive connector pins. Align the cable connector to the matching pins on the drive. 2. Locate an available power connector coming from the power supply. 3. Connect the appropriate power cable (D) to the power connector on the storage device.
Page 95: S-Ata Hard Disk Drive
2. Locate an available power connector coming from the power supply. 3. Connect the appropriate power cable (B) to the power connector on the storage device. Figure 4 - 29 : Cabling an IDE Hard Disk Drive A - IDE cable B - Power cable C - Red edge (Pin 1) S-ATA Hard Disk Drive...
Page 96: Cabling A Floppy Disk Drive
Cabling a Floppy Disk Drive All storage devices require power and data cable connections. Devices shipped with the system are already connected. The following procedure explains how to attach the cables to a floppy disk drive. 1. Connect the data cable connector (A) to the matching pins on the storage device.
Page 97: Preparing The Device
Preparing the Device Note: ‘cable select’ position is recommended for all IDE devices. Preparing a CD-ROM or DVD-ROM Drive Before installing a CD/DVD-ROM drive in the system, the jumper on the back of the drive must be set as “cable select”. Refer to the ‘IDE Device Configuration’ hereafter for details about configuring IDE drives as master or slave.
Page 98: Preparing An Ide Hard Disk Drive
Preparing an IDE Hard Disk Drive Before installing a hard disk drive in the system, it should be set as a master or a slave device using the drive select jumper on the back of the drive. Refer to the ‘IDE Device Configuration’...
Page 99: Ide Device Configuration
IDE Device Configuration Follow the instructions hereafter when configuring IDE drives as master or slave on the primary and secondary IDE connectors on the motherboard (recommended configurations). Table 4 - 2: IDE Device Configuration Device 2 hard disk drives 1 hard disk drive You may install a maximum of two hard disk drives in your system.
Page 100 TM700 User Guide - Upgrading Your System 4 - 40...
Page 101: Problem Solving
Problem Solving Problem Solving Static Precautions Resetting the Server Troubleshooting Guide Problems at initial System Start-up Problems After the System Has Been Running Correctly Problems Running New Application Software Problems and Suggestions If You Need Assistance Error Messages: Beep Codes...
Page 102: Static Precautions
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshoot- ing checklists and procedural steps that help you isolate specific system problems.
Page 103: Resetting The Server
Press the power switch at the front of the server. (see See “Forcing a Power Shutdown” on page 2-9.) Soft reset If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. CAUTION...
Page 104: Troubleshooting Guide
Troubleshooting Guide This section provides a guide to help you identify a problem and locate its source. The system power and any peripheral devices should be turned off before connecting or disconnecting peripheral devices to or from the system. Otherwise, you could permanently damage the system or peripheral devices.
Page 105: Problems At Initial System Start-Up
Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause. Are all cables properly connected and secure? Is AC power available at the wall outlet? Are the configuration settings correct in Setup?Are all drivers properly installed? Are all the expansion cards fully seated in their slots on the motherboard? Are all DIMMs installed correctly?
Page 106: Problems After The System Has Been Running Correctly
Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to the Troubleshooting Guide section earlier in this chapter.
Page 107: Problems Running New Application Software
Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs cor- rectly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's cus- tomer service.
Page 108: Problems And Suggestions
Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 5 - 1: Problems and Suggestions What to do Application software problems Characters on screen are distorted or incorrect Characters do not appear on screen Make sure the monitor is plugged in and turned on. Are the brightness and CMOS RAM settings are wrong Diskette drive light does not go on when drive is in use or is tested by...
Page 109: If You Need Assistance
TM700 User Guide - Problem Solving If You Need Assistance If you have a problem with your computer, first review the sections of Problem Solv- ing. Note: Refer to the warranty booklet delivered with your sys- tem to find out how to contact the local office in your country. For technical support such as BIOS upgrades, consult our Web site at the following address: http://www.nec-online.com.
Page 110: Error Messages: Beep Codes
Error Messages: Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps. Table 5 - 2: POST Error Beep Codes Beeps Error Parity error Main memory read/write test error...
Page 111: How To Identify Bios Revision Level
How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform either one or the other of the following procedures: 1. Power-on or reboot the system. 2. When logo displays, press the TAB key. 3. The BIOS revision level is displayed. Press Pause to have time to read the BIOS version.
Page 112: Updating Bios
Updating BIOS The EZ Flash feature allows you to easily update the BIOS. The EZ Flash feature is built in the BIOS firmware so it is accessible by simply pressing Alt + F2 during the Power-On Self Tests (POST). To update the BIOS with EZ Flash, proceed as follows: 1.
Page 113: Recovering Bios
Recovering BIOS The CrashFree BIOS 2 auto recovery tool allows you to restore BIOS from a floppy disk that contains the BIOS file, in case the current BIOS on the motherboard fails or gets corrupted. To recover the BIOS, proceed as follows: 1.
Page 114 TM700 User Guide - Problem Solving 5 - 14...
Page 115: Specifications
3.5-inch bay bays Hard Disk Drive bays Table A - 1: TM700 Specifications Express 5800 TM700 ATX form factor 30.5cm x 24.5cm - convertible to tower or desktop 400-/533-/800MHz system bus Intel Hyper-Threading technology Intel Performance celeration technology Intel Hub architecture...
Page 116 2 slots 2 slots 1 slot 1 slot 1 slot 1 slot LAN 10/100/1000 Ethernet Intel CSA 82547EI Gigabit Ethernet controller AC ‘97 controller PS/2 (1 port) PS/2 (1 port) 2.0 (6 ports) FIFO compatible (1 port) RJ-45 (1 port)
Page 117: Interrupt Requests
Appendix B Interrupt Requests The factory-set interrupt requests (IRQs) are listed below. Find an appropriate one to install an optional device. PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 PCI slot 5 AGP Pro slot Onboard USB controller HC0 Onboard USB controller HC1 Onboard USB controller HC2 Onboard USB controller HC3...
Page 118 TM700 User Guide - Appendix B B - 2...
Page 119: Product Configuration Record Table
Appendix C Product Configuration Record Table Use these tables to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update these tables when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Page 120 Table C - 2: Hardware Product Configuration Record Table Main Unit Model name Clock Memory Size Size Size Size Monitor Type Hard disk drive Type Capacity Type number Type Capacity Type number 5.25-inch External Accessible Bay Type Type 3.5-inch External Accessible Bay Floppy Disk Type Drive...
Page 121 Table C - 2: Hardware Product Configuration Record Table (Continued) Model name Printer Model name Manufacturer External Peripheral Device 1 Model name Manufacturer External Peripheral Device 2 Model name Manufacturer External Peripheral Device 3 Model name Manufacturer External Peripheral Device 4 Model name Manufacturer Table C - 3: Software Product Configuration Record Table...
Page 122 TM700 User Guide - Appendix C C - 4...
Page 123: Glossary
TM700 User Guide - Glossary Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. backup A copy of data for safe-keeping.
Page 124 TM700 User Guide - Glossary CMOS (Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used in computers. See also TTL. COM1 or COM2 The name you can assign a serial port to set or change its address. See also serial port. command An instruction that directs the computer to perform a particular operation.
Page 125 The process used to organize a hard or floppy disk into sectors so it can accept data. Formatting destroys all previous data on the disk. FRB (Fault Resilient Boot) A server management feature. FRB attempts to boot the system using the alternate pro- cessor or DIMM. hard disk drive See disk drive.
Page 126 TM700 User Guide - Glossary (Local Area Network) A group of computers linked together within a limited area to exchange information. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
Page 127 TM700 User Guide - Glossary operating system A set of programs that provides the interface between other software programs and the computer. parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
Page 128 TM700 User Guide - Glossary S-ATA Serial Advanced Technology Attachment: standard for connecting hard drives into computer systems. An evolution of the Parallel ATA physical storage interface, SATA is based on serial signalling technology, a single cable with a minimum of four wires creating a point-to-point connection between devices.
Page 129: Index
INDEX Numerics 3.5/5.25-inch Bracket ...4-9 3.5-inch bay ...1-4 5.25-inch Bay ...1-4 Device ...4-12 AC Power Connector ...1-5 ACPI ...1-11 Adapter Card ...4-29 Advanced Menu ...3-8 Air Duct ...1-7 Anti-theft Device ...1-5 Battery ...4-31 Bays 3.5-inch ...1-4 5.25 inch ...1-4 Beep Codes ...5-10 BIOS Revision Level ...5-11 BIOS Setup Utility ...3-3 Boot Menu ...3-12...
Page 130 Power Menu ...3-11 Power Supply ...1-7 Problem Solving ...5-5, 5-6, 5-7, 5-8 Processor ... 1-10, 4-23 Rear View ...1-5 Record Table ... C-1 Resetting ...5-3 Server ...5-3 Right Side Door ...4-6 Server Resetting ...5-3 Specifications ...A-1 Status Lamp ...1-4 System Configuring ...3-2...

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