Kenmore 796.488x2800 Service Manual
Kenmore 796.488x2800 Service Manual

Kenmore 796.488x2800 Service Manual

Washing machine kenmore

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WASHING MACHINE

SERVICE MANUAL

CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL : 796.488*2800
Website:http://www.sears.com

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Summary of Contents for Kenmore 796.488x2800

  • Page 1: Washing Machine

    Website:http://www.sears.com WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT. MODEL : 796.488*2800...
  • Page 2 P/No.: MFL30599120...
  • Page 3: Table Of Contents

    CONTENTS 1. SPECIFICATIONS ....................... 3 2. FEATURES AND TECHNICAL EXPLANATION ..............4 3. PARTS IDENTIFICATION ..................... 6 4. INSTALLATION AND TEST ....................7 5. OPERATION ........................10 5-1. CONTROL PANEL FEATURES .................. 10 5-2. CYCLE GUIDE ......................12 5-3. SPECIAL FUNCTIONS ....................13 6.
  • Page 4: Specifications

    1. SPECIFICATIONS ITEM F1141FD(0~9) POWER SUPPLY 120V ~ 60Hz PRODUCT WEIGHT 170 lbs. (77.1 kg) WASHING 280 W ELECTRIC 80 W DRAIN MOTOR POWER 1000 W WASH HEATER CONSUMTION 42 rpm WASH REVOLUTION SPEED 1100 rpm SPIN CYCLES WASH / RINSE TEMPERATURES SPIN SPEEDS OPTIONS Prewash, Stain Cycle, Quick Cycle, Easy Spin, Extra Rinse, My Cycle, Delay Wash...
  • Page 5: Features And Technical Explanation

    2. FEATURES & TECHNICAL EXPLANATION 2-1. FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. Tilted Drum and Large Door Opening Tilted drum and large opening make it possible to load and unload clothing more easily. Time-Released Dispenser Detergent, fabric softener and bleach are dispensed separately at the right time during wash cycle.
  • Page 6: Water Level Control

    2-3. WATER LEVEL CONTROL This model incorporates a pressure sensor which can sense the water level in the tub. The water supply is stopped when the water level reaches the preset level, the washing program then proceeds. Spinning does not proceed until the water in the tub drains to a certain level. 2-4.
  • Page 7: Parts Identification

    3. PARTS IDENTIFICATION Control panel Shipping Blots Power Plug Dispenser • If the supply cord is damaged, it must be replaced by the manufacturer or its authorized service Drain Hose technician in order to avoid a hazard. Door Drum Air Vent Safety Lower Cover Cap Cold Water Inlet Drain Pump Filter...
  • Page 8: Installation And Test

    4. INSTALLATION Before servicing, ask the customer what the trouble is. Check the setup (power supply is 120V AC, remove the transit bolts, level the washer..). Check with the troubleshooting guide. Plan your service method by referring to the disassembly instructions. Service the unit.
  • Page 9: How To Connect The Inlet Hose

    HOW TO CONNECT THE INLET HOSE Verify that the rubber washer is inside of the valve connector. Connect the inlet hose firmly to prevent leaks. CONNECT THE DRAIN HOSE · Make sure that the hose is not twisted. · Avoid submerging the end of the hose. The end of the drain hose should be placed less than 96”from the floor.
  • Page 10: Test Operation

    TEST OPERATION Preparation for Press the POWER button. Press the Start/Pause washing. button. • Listen for clicking sounds to • Connect the power plug to determine if the door has the outlet. locked. • Connect the inlet hose. Check the automatic Check the water heating Check the water supply.
  • Page 11: Operation

    5. OPERATION 5-1 CONTROL PANEL FEATURES POWER ON/OFF BUTTON TIME AND STATUS Press to turn the washer ON. Press again to turn the The display shows the settings, estimated washer OFF. time remaining, options, and status messages for your washer. NOTE: Pressing the ON/OFF button during a cycle will cancel that cycle and any load settings will be lost.
  • Page 12: Status Indicator

    STATUS INDICATOR DOOR LOCKED lamp • These lights show elapsed time of • Lights whenever the door is locked. the selected cycle. • The door can be unlocked by pressing the Start / Pausebutton to stop the washer. CYCLE SELECTOR KNOB CYCLE SETTING BUTTONS Turn this knob to select the desired cycle.
  • Page 13: Cycle Guide

    5-2. CYCLE GUIDE The cycle guide below shows the options and recommended fabric types for each cycle. = Available option Modifiers Options Fabric or Wash/Rinse Soil Pre- Extra Stain Cycle Spin Speed Load Type Temperature Level Wash Rinse Cycle Extra Hot/Cold High Normal Heavily soiled...
  • Page 14: Special Functions

    5-3. SPECIAL FUNCTIONS The option buttons also activate special functions, including CHILD LOCK, CLEAN WASHER and MY CYCLE. Press and hold the option button marked with the special function for 3 seconds to activate. CHILD LOCK Use this option to prevent unwanted use of the washer or to keep cycle settings from being changed while the washer is operating.
  • Page 15: Wiring Diagram / Program Chart

    6. WIRING DIAGRAM / PROGRAM CHART...
  • Page 17: Test Mode

    7. TEST MODE 7-1. SAFETY CAUTION There’s built-in AC 110V and DC power in output terminal of PWB assembly in common. Be careful electric shock when disconnecting parts while trouble shooting. (Wear Electro Static Discharge gloves when working.) After cutting off the power when changing PWB assembly, disconnect or assemble. Be careful static when handling PWB assembly, and use Electro Static Discharge plastic pack when delivering or keeping it.
  • Page 18: Troubleshooting

    8. TROUBLESHOOTING 8-1. SAFETY CAUTION There’s built-in AC 120V and DC power in output terminal of PWB assembly in common. Be careful electric shock when disconnecting parts while trouble shooting. (Wear Electro Static Discharge gloves when working.) After cutting off the power when changing PWB assembly, disconnect or assemble. Be careful static when handling PWB assembly, and use Electro Static Discharge plastic pack when delivering or keeping it.
  • Page 19 ERROR SYMPTOM CAUSE OVER • MAIN PWB ASSEMBLY is out of order. CURRENT • Winding in the STATOR ASSEMBLY is short-circuited. ERROR • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. •...
  • Page 20: Troubleshooting Summary

    8-3. TROUBLESHOOTING SUMMARY...
  • Page 21: Troubleshooting With Error

    8-4. TROUBLESHOOTING WITH ERROR INLET VALVE ERROR Replace the Is the voltage of the inlet INLET VALVE valve connector 120 V AC? ASSEMBLY. (Check the all terminal of INLET VALVE ASSEMBLY displayed? while the power is on.) Check the AIR When you press both CHAMBER SPIN SPEED button and...
  • Page 22: Drain Error

    DRAIN ERROR Is the coil of the drain Replace the displayed? pump too high or low? DRAIN (resistance of the coil PUMP is 10-20Ω) ASSEMBLY. (Refer to 9-4 Pump motor Reconnect or Is the connector connected assembly) repair to pump motor assembly the connector.
  • Page 23: Locked Motor Error

    - part of motor LOCKED MOTOR ERROR displayed? Reconnect Check the connectors below. Motor the connector. Is the connector disconnected (connector / or disassembled? wire / motor) (motor hall sensor connector, Replace Is rotor magnet cracked? motor drive connector) the ROTOR - part of main PWB assembly (RD4, NA1) Magnet...
  • Page 24: Door Open Error

    DOOR OPEN ERROR Replace the Is there clicking sound once displayed? or twice when the ASSEMBLY. START/PAUSE button is pressed to start the cycle? Reconnect or Is the connector connected repair to door switch or main PWB Replace the the connector Is DOOR SWITCH disconnected? DOOR...
  • Page 25: Unbalance Error

    UNBALANCE ERROR OVER FLOW ERROR displayed? displayed? When you press both Check the AIR Put laundry Does the laundry lean SPIN SPEED button and CHAMBER evenly toward one side, not evenly SOIL LEVEL button and the tube In the DRUM put in the DRUM assembly? simultaneously, is the (clogged).
  • Page 26: Pressure Sensor Error

    PRESSURE SENSOR ERROR displayed? Reconnect or Is the connector connected repair to pressure sensor the connector disconnected or disassembled? Replace the Is the resistance of the pressure pressure sensor out of switch range? (pin 1~ pin 3) (21~23 Ω ±10%) Fix the air Is the AIR CHAMBER and chamber...
  • Page 27: Troubleshooting Else

    8-5. TROUBLESHOOTING ELSE CAUTION 1. Be careful of electric shock if disconnecting parts while troubleshooting. 2. First of all, check the connection of each electrical terminal with the wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly. NO POWER Replace the Is LED on while the power...
  • Page 28: Button Doesn't Work

    BUTTON DOESN’T WORK Reconnect or Replace the Is the connector connected Is the display PCB broken? Repair DISPLAY to Main PWB / Display (check the buzzer sound the connector PWB disconnected or and LED light while push ASSEMBLY disassembled? the button.) Is the button of panel stuck? Repair the Or Did the lever broke...
  • Page 29: Detergent Does Not Flow In

    DETERGENT DOES NOT FLOW IN Refer to Is water supplied? NO WATER SUPPLY Are receptacles correctly connected to the Check the wiring. terminals of the INLET VALVE ASSEMBLY? Put the detergent in the correct place. Has detergent been put in the correct compartment of the dispenser? Clean the dispenser.
  • Page 30: Abnormal Sound

    SOFTENER / BLEACH DOES NOT FLOW IN Refer to Is water supplied? NO WATER SUPPLY Check the wiring on the Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY? dispenser. Put it in the correct Is softener / bleach put in the correct compartment of the drawer? compartment.
  • Page 31: Component Testing Information

    9. COMPONENT TESTING INFORMATION WARNING When Resistance (Ohm) checking the Component, be sure to turn the power off, and do voltage discharge sufficiently. 9-1. FILTER ASSEMBLY (LINE FILTER) Wiring Circuit in the MAIN PWB / Wiring Diagram diagram RI CI MAIN PWB ASSEMBLY Test...
  • Page 32: Door Lock Switch Assembly

    9-2. DOOR LOCK SWITCH ASSEMBLY Wiring Circuit in the MAIN PWB / Wiring Diagram diagram MAIN PWB MICOM Relay Relay Common terminal of Valve Door switch The Door Lock Switch Assembly consists of a Heating PTC, a Bimetal, Function a Protection PTC, and a Solenoid. It locks the door during a wash cycle. 1.
  • Page 33 Test points Result Test Points Result Remarks (2) to (4) 1kΩ 50% At 77 °F °C 60-120 Ω (3) to (4) At 77 °F °C (4) to (5) Infinity (2) to (4) Voltage Input 120 Vac...
  • Page 34: Stator Assembly

    9-3. STATOR ASSEMBLY Wiring Circuit in the MAIN PWB / Wiring Diagram diagram MAIN PWB NA1NA MICOM Function The DD motor can be driven from stopped to maximum speed in infinite steps in either direction. There are 36 poles on the stator; 12 permanent magnets spaced around the rotor. There are no brushes to wear out.
  • Page 35 The hall sensor determines the speed and direction of the motor. It also can read that the load is off balance when the drum speed fluctuates. Test point - Voltage Testing Hall Sensor at Stator Result (Hall Sensor) (2) (4) (1) (3) (5) If measuring voltage from the Main PCB Assembly to the Hall Sensor, use the following steps:...
  • Page 36 7. To measure output signal voltage from the hall sensor, carefully move test leads to terminals 1 to 4, blue and gray. Slowly rotate motor rotor by hand. You should read a pulsing 10 Vdc. If 10 Vdc is measured from 1 to 4, move lead on blue wire to red wire, terminal 2.
  • Page 37: Pump Motor Assembly

    9-4. PUMP MOTOR ASSEMBLY Wiring Circuit in the MAIN PWB Wiring Diagram diagram MAIN PWB MICOM CONNECTOR Pump Driving circuit DRAIN PUMP PUMP * Each circuits of loads in wiring diagram are all same. Object For Drain Function Two pump motors are used to drain the tub and to circulate the water / detergent solution. Drain Pump Test points...
  • Page 38: Inlet Valve Assembly

    9-5. INLET VALVE ASSEMBLY Wiring Circuit in the MAIN PWB diagram MICOM CONNECTOR Inlet valve driving circuit INLET VALVE Wiring Diagram MIAN PWB COMMON (BK) 2 BL MAIN BLEACH SOFTNER VALVE WASH WASH INLET VALVE * Each circuits of loads in wiring diagram are all same. Depending on the cycle and water temperature, the controller will energize the hot or cold Function water valve solenoids to meet the selected water temperature.
  • Page 39: Heater Assembly

    9-6. HEATER ASSEMBLY Wiring Circuit in the MAIN PWB Wiring diagram diagram MAIN PWB X133(BK) X71(WH) MICOM WASHING HEATER Heater Tab Relay Heater driving circuit * Each circuits of loads in wiring diagram are all same. 1. The Wash Heater is designed to raise the wash water to the desired temperature Function selection during certain wash cycles.
  • Page 40: Thermistor Assembly

    9-7. THERMISTOR ASSEMBLY Wiring Circuit in the MAIN PWB / Wiring Diagram diagram MAIN PWB MICOM WASH THERMISTOR The thermistor (temperature sensor) is used to monitor water temperature in the tub Function or Steam Generator. Test Test Result Remarks points Points (tolerance ±5%) At 77°F (25°C)
  • Page 41: Disassembly Instructions

    10. DISASSEMBLY INSTRUCTIONS Disassemble and repair the pulling out power plug from the outlet. CONTROL PANEL ASSEMBLY Remove 7 screws on the Rear Frame. Disassemble the Rear Frame. Pull the Control panel forward. Disconnect connectors. Remove 5 screws. Disassemble the controller assembly. TOP PLATE Open the Lid.
  • Page 42: Dispenser Assembly

    DISPENSER ASSEMBLY Disassemble the 5 hose clamps. Release the 5 hoses. Remove the nut at the lower part of the dispenser. Remove the 4 screws on the holder. Disassemble the 5 connectors from the valves. ¡ Wire color : ¥LWH-BK ¥MOR-BK ¥NWH-BK ¥OGY-BK ¥PBL-BK NOISE FILTER...
  • Page 43 CABINET COVER Unscrew the 2 screws from upper side of the cabinet cover. Unscrew the screw from filter cover. Put a flat (–) screwdriver into the hinge slots at the bottom of the cover and pry it out. Unscrew the 1 screws from the lower side of the cabinet cover.
  • Page 44 Open the door. Disassemble the clamp assembly using a flat (–) screwdriver. Separate the clamp assembly from cabinet cover. Clamp Assembly Tilt the cabinet cover. Disconnect the door switch connector. Lift and separate the cabinet cover. Disassemble the clamp assembly using a flat (–) screwdriver.
  • Page 45 Open the door. Unscrew the 7 screws from the hinge cover. Put a flat (–) screwdriver into the opening of the hinge, and pull out the hinge cover. Unscrew the screws from the door. Disassemble the door upward / downward. ¡...
  • Page 46 PUMP Disassemble the cabinet cover. Separate the pump hose and the bellows from the pump assembly. Disassemble the pump assembly in arrow direction. HEATER&THERMISTOR Disassemble the back cover. Separate 2 connectors from the heater. Loose the nut and pull out the heater. CAUTION •...
  • Page 47 WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB Disassemble the back cover. Separate the heater from the tub. Remove any foreign objects (wire, coin, etc.) by inserting a long bar in the opening.
  • Page 48 MOTOR / DAMPER Disassemble the back cover. Loosen the bolt. Pull out the Rotor. Unscrew the 2 screws from the tub bracket. Loosen the 6 bolts on the stator. Unplug the 2 connectors from the stator. Disassemble the damper hinges from the tub and base.
  • Page 49: Exploded View

    11. EXPLODED VIEW 11-1. CABINET & CONTROL PANEL ASSEMBLY “The following parts are not illustrated" Description Loc No. *Owner’s Manual G001 *Energy Label G002 *Tech Sheet G003 A450 Printed materials *Service Manual G004 *Quick Start Guides G006 F110 *Installation Sheet G007 A485 F210...
  • Page 50: Drum And Tub Assembly

    11-2. DRUM & TUB ASSEMBLY K143 K123 K350 K351 K360 F140 K320 K411 K410 K115 K110 K141 F466 K111 K140 F463 K572 K571 F310 F464 K570 K122 K190 K125 K130 K530 K121 K510 K135 F145 K131 F315 F465 K340 F467 K105 K520 F468...
  • Page 51: Dispenser Assembly

    11-3. DISPENSER ASSEMBLY F301 F170 F160 F300 F462 F323 F326 F322 A275 F324 F321 A276 F120 F441 F430 F432...

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