HP 7 Plus Maintenance And Service Manual

Hp 7 plus tablet and hp 7.1 tablet

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HP 7 Plus Tablet and HP 7.1 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Table of Contents
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Summary of Contents for HP 7 Plus

  • Page 1 HP 7 Plus Tablet and HP 7.1 Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................3 3 Illustrated parts catalog ....................5 Locating the serial number, product number, and model number ............ 5 Tablet major components ......................6 Miscellaneous parts ........................7 Sequential part number listing ....................
  • Page 6 6 Specifications ........................26 7 Statement of Volatility ....................27 Non-volatile memory usage ..................... 29 Questions and answers ......................32 8 Power cord set requirements ..................33 Requirements for all countries ....................33 Requirements for specific countries and regions ................. 33 9 Recycling ........................
  • Page 7: Product Description

    Product description Category Description HP 7 Plus HP 7.1 Tablet Tablet Product Name HP 7 Plus Tablet HP 7.1 Tablet Processor AllWinner® A31S 1.00-GHz quad core soldered on-circuit (SOC) processor Panel 7.0-in, (1024×600), IPS TouchScreen display panel with 5-point, capacitive touch 7.0-in, (1024×600), TN TouchScreen display panel with...
  • Page 8 Tablet Tablet Power requirements Supports a 2800-mAh, Li-ion battery (non-removable), USB charging battery Supports an HP 5V-2A, USB, AC adapter with duck head DC plug and localized cable plug support Operating system Preinstalled: Android 4.2.2 (Android 4.3 if possible) Serviceability...
  • Page 9: External Component Identification

    External component identification Item Component Item Component Micro SD Card Reader slot Front-facing webcam Microphone Power button Micro USB port Volume control buttons (2)
  • Page 10 Item Component Item Component Audio-out (headphone)/Audio-in Speaker (microphone) jack Rear-facing webcam Chapter 2 External component identification...
  • Page 11: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and...
  • Page 12: Tablet Major Components

    Tablet major components Item Component Spare part number Back cover: For use only on HP 7 Plus Tablet models 762205-001 For use only on HP 7.1 Tablet models 762207-001 Battery, 3.7-V, 2800-mAh, Li-ion (includes cables) 775000-001 Antenna Kit (includes wireless antenna transceiver and cable)
  • Page 13: Miscellaneous Parts

    For use on all tablet models in the United Kingdom 747780-001 Tablet: HP 7 Plus Tablet equipped with a 7-in., LCD, TouchScreen IPS display, an AllWinner A31S 1.00- 761952-001 GHz quad core processor, 1.0-GB LP-DDR2 system memory, and an 8.0-GB Nand flash drive HP 7 Plus Tablet equipped with a 7-in., LCD, TouchScreen IPS display, an AllWinner A31S 1.00-...
  • Page 14: Sequential Part Number Listing

    Republic of China 757282-001 0.3-W, 240-W, 50/60-Hz, 5.0-V, 2-A AC adapter for use only on HP 7 Plus Tablet models in India 761437-001 0.3-W, 240-W, 50/60-Hz, 5.0-V, 2-A AC adapter for use only on HP 7.1 Tablet models in Brazil 761946-001 HP 7.1 Tablet equipped with a 7-in., LCD, TouchScreen TN display, an AllWinner A31S 1.00-GHz...
  • Page 15 Spare part number Description 775011-001 HP 7.1 Tablet equipped with a 7-in., LCD, TouchScreen TN display, an AllWinner A31S 1.00-GHz quad core processor, 1.0-GB LP-DDR2 system memory, and an 8.0-GB Nand flash drive 779120-001 USB extension cable Sequential part number listing...
  • Page 16: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool ● Torx T5 screw driver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 17: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
  • Page 18: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
  • Page 19: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 20: Removal And Replacement Procedures

    For use only on HP 7.1 Tablet models 762207-001 7-in., LCD, TouchScreen IPS display panel assembly for use only on HP 7 Plus Tablet models 775002-001 7-in., LCD, TouchScreen TN display panel assembly for use only on HP 7.1 Tablet models...
  • Page 21 CAUTION: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. Place the tablet on a flat surface, display panel side down, with the power button and volume buttons toward you.
  • Page 22: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information.
  • Page 23: Antenna

    CAUTION: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. Place the display panel assembly on a flat surface, display panel side down, with the power button and volume buttons toward you.
  • Page 24: Speaker

    Remove the antenna: Unsolder the antenna cable from the system board wireless terminal (1). Release the antenna cable from the routing channel (2) between the battery and the system board. Detach the antenna transceiver (3) from the display panel assembly. (The antenna transceiver is attached to the display panel assembly with double-sided adhesive.) Remove the antenna transceiver and cable.
  • Page 25: Rear-Facing Webcam

    Remove the speaker: Unsolder the speaker cables (1) from the system board terminals. NOTE: When installing the speaker, the speaker red cable should be soldered to the system board “+” terminal, and the speaker black cable should be soldered to the “-” terminal. Release the speaker cable (2) from the retention clip built into the display panel assembly.
  • Page 26: Microphone

    Remove the back cover (see Back cover on page 14). Disconnect the battery cables from the system board (see Battery on page 16). Remove the rear-facing webcam: Turn the system board upside down. Release the zero insertion force (ZIF) connector (1) to which the rear-facing webcam is attached, and then disconnect the rear-facing webcam from the system board.
  • Page 27: Front-Facing Webcam

    Remove the microphone: Unsolder the microphone cables (1) from the system board terminals. NOTE: When installing the microphone, the microphone red cable should be soldered to the system board “+” terminal, and the microphone black cable should be soldered to the “-” terminal. Release the microphone (2) from the retention molding built into the display panel assembly.
  • Page 28: Power/Volume Button Board

    Remove the front-facing webcam: Release the ZIF connector (1) to which the front-facing webcam cable is attached, and then disconnect the front-facing webcam cable from the system board. Release the front-facing webcam (2) from the retention molding built into the display panel assembly.
  • Page 29: System Board

    Detach the power/volume button board (2) from the display panel assembly. (The power/volume button board is attached to the display panel assembly with double-sided adhesive. Remove the power/volume button board and cable. Reverse this procedure to install the power/volume button board. System board Description Spare part number...
  • Page 30 Remove the system board: Disconnect the following cables from the system board: (1) Front-facing webcam cable (see Front-facing webcam on page (2) Microphone cable (see Microphone on page (3) Power/volume button board cable (see Power/volume button board on page (4) Release the ZIF connector to which the display panel cable is attached, and then disconnect the display panel cable from the system board (5) Release the ZIF connector to which the TouchScreen cable is attached, and then disconnect the TouchScreen cable from the system board...
  • Page 31 Reverse this procedure to install the system board. System board...
  • Page 32: Specifications

    The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable. The HP 5V 2A adapter included with your tablet is recommended for charging the tablet. Temperature 5°C to 35°C...
  • Page 33: Statement Of Volatility

    Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.
  • Page 34 Press to accept or to reject. If the HP notebook model number ends in a ‘p’ or ‘w’ and includes Intel Centrino with VProTM, reboot the PC and enter BIOS Setup by pressing when prompted. Select System Configuration, then AMT Options. Then select Un-configure AMT on next boot.
  • Page 35: Non-Volatile Memory Usage

    & updated when this memory battery the system BIOS and is available management). is updated. on the HP website. Writing data to this ROM in an inappropriate manner can render the PC nonfunctional. DIMM Serial 256 Bytes per...
  • Page 36 Code is and is available updated when on the HP the system BIOS website. is updated. Writing data to Configuration this ROM in an data and inappropriate settings are...
  • Page 37 Fingerprint 512 KBytes Stores By enrolling in Only a digitally reader flash fingerprint HP ProtectTools signed templates. Security application can Manager. make the call to write to the flash. Non-volatile memory usage...
  • Page 38: Questions And Answers

    Questions and answers How can the BIOS settings be restored (returned to default settings)? Turn on or restart the computer and press when prompted near the bottom of the display. Select File, then select Restore defaults. Follow the on-screen instructions. Select File, save changes and exit, then press Enter.
  • Page 39: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased.
  • Page 40 Country/region Accredited agency Applicable note number Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 41: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 42: Index

    Index external expansion, product microphone jack 4 AC adapter, spare part numbers description 1 model name 1 7, 8 antenna front-facing webcam operating system, product removal 17 location 3 description 2 spare part number 6, 8, 17 removal 21 Antenna Kit, spare part number spare part number 6, 8, 21 6, 8, 17 packaging guidelines 12...
  • Page 43 rear-facing webcam location 4 removal 19 spare part number 6, 8, 19 Screw Kit, spare part number 7, 8 sensor, product description 1 service considerations cables 10 connectors 10 plastic parts 10 serviceability, product description speaker location 4 removal 18 spare part number 6, 8, 18 system board removal 23...

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7.1

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