Locating Hp Resources - HP xw Series Setup And Troubleshooting Manual

1

Locating HP Resources

The following table helps you locate commonly needed information.
Table 1-1 Locating HP Resources
What Do You Need Help With?
Locating additional information.
Locating HP user documentation, white papers, and third-party
documentation.
Finding regulatory information.
Locating parts and accessories.
Exploring the contents on the Documentation and Diagnostics
CD.
Signing up for product notifications.
Locating workstation QuickSpecs.
Locating warranty information.
Locating information about the system board.
Locating diagnostics tools.
Locating the latest BIOS and drivers.
Determining the meaning of beeps and LED codes.
Locating the serial number and Certificate of Authenticity (COA)
label (if applicable).
Reinstalling the operating system.
Where to Find It?
For online access to technical support information and tools, visit
www.hp.com/support. Support resources include Web-based
troubleshooting tools, technical knowledge databases, driver
and patch downloads, online communities, and proactive
notification services.
For the latest online documentation, visit
workstation_manuals.
Refer to the Safety & Regulatory Information guide on the
Documentation and Diagnostics CD for product Class
information. You can also refer to the label on the workstation
chassis.
For complete and current information on supported accessories
and components, visit http://partsurfer.hp.com.
For information on using the CD as a documentation tool or a
diagnostics tool, see section 1.1 "Using the Documentation and
Diagnostics CD."
The Documentation and Diagnostics CD includes:
• a copy of the Setup and Troubleshooting guide
• a link to the latest Service and Technical Reference Guide
• a copy of the Safety and Comfort Guide
• a copy of the Safety & Regulatory Information guide
• HP Insight Diagnostics utility
Subscriber's Choice is an HP program that allows you to sign up
to receive driver and software alerts, proactive change
notifications (PCNs), the HP newsletter, and more. Sign up today
at www.hp.com/go/subscriberschoice.
The Product Bulletin contains QuickSpecs for HP Workstations.
QuickSpecs provide an overall specification review of your
product. It includes information about its features including the
operating system, power supply, memory, processor, and many
other components of the system. To access the QuickSpecs, visit
www.hp.com/go/productbulletin.
Each system comes with a printed copy of the warranty
statement.
The inside of the access panel contains an illustration of the
system board layout. Also, you can find additional information
by reviewing the Service and Technical Reference Guide that can
be found on the Documentation and Diagnostics CD or on the
Web at www.hp.com/support/workstation_manuals.
The Documentation and Diagnostics CD contains the HP Insight
Diagnostics utility. To use this utility, see section 5.1.1 "HP Insight
Diagnostics".
Verify you have the latest drivers for your system by visiting
www.hp.com/go/workstationsupport.
See section 5.4.3 "Diagnostic Lights and Audible (Beep) Codes"
for detailed information about beep and Light Emitting Diode
(LED) codes applicable to the workstation.
The serial number labels can be found on the top panel or on the
side of the unit and at the rear of the unit. The COA label is
generally located on the top panel or access panel near the
serial number label. See section 2.6 "Serial Number and COA
Label Location" for more information.
See section "Software Setup for Microsoft® Windows®" for
more information on how to load the operating system.
www.hp.com/support/
5