Lenovo ThinkCentre M73 User Manual
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Lenovo ThinkCentre M73 User Manual

Machine types: 10b0, 10b1, 10b2, and 10b3
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ThinkCentre M73
User Guide
Machine Types: 10B0, 10B1, 10B2, and 10B3

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Summary of Contents for Lenovo ThinkCentre M73

  • Page 1 ThinkCentre M73 User Guide Machine Types: 10B0, 10B1, 10B2, and 10B3...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 115. Second Edition (September 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    8 or Windows 8.1 operating system ..An introduction to Lenovo programs ..Attaching a Kensington-style cable lock..Locations....
  • Page 4 ICE performance mode ... Lenovo Web site ... . ICE thermal alert ....
  • Page 5 Appendix C. WEEE and recycling Index....information ... . . © Copyright Lenovo 2013...
  • Page 6 ThinkCentre M73 User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre M73 User Guide...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013...

  • Page 10: Operating Environment

    • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. viii ThinkCentre M73 User Guide...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013...
  • Page 12 ThinkCentre M73 User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre M73 User Guide...
  • Page 15 Input/Output (I/O) features • 9-pin serial connector (one standard and one optional) • One Ethernet connector • One DisplayPort connector • One VGA monitor connector • One Personal System/2 (PS/2) keyboard connector • One PS/2 mouse connector • Four Universal Serial Bus (USB) 2.0 connectors (two on the front panel and two on the rear panel) •...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Voltage-selection switch setting: 230 V ac Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 18 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 19: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 20 • Lenovo Cloud Storage The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets. For more information about the Lenovo Cloud Storage program, go to http://www.lenovo.com/cloud.

  • Page 21: Locations

    The View Management Utility program enables you to easily organize your open windows. It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop. The program also is able to work across multiple monitors to improve your productivity.

  • Page 22: Locating Connectors On The Rear Of Your Computer

    PCI Express x16 graphics card slot PS/2 keyboard connector PCI Express x1 card slots (2) DisplayPort connector Security-lock slot VGA monitor connector Padlock loop Ethernet connector USB 3.0 connectors (2) USB 2.0 connectors (2) Serial connector Microphone connector ThinkCentre M73 User Guide...
  • Page 23 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.

  • Page 24: Locating Components

    Cover presence switch (Intrusion switch) (available in some models) Optical drive Rear fan assembly Power supply assembly Slim card reader Front audio and USB assembly Locating parts on the system board Your computer comes with either of the following types of system board. ThinkCentre M73 User Guide...
  • Page 25 Figure 4 “System board part locations” on page 13 shows the locations of the parts on one type of system board. Figure 4. System board part locations 4-pin power connector Front USB connector 1 (for connecting USB ports 1 and 2 on the front bezel) Microprocessor fan connector Front USB connector 2 (for connecting an additional USB...

  • Page 26: Locating Internal Drives

    Bay 3 - Primary SATA hard disk drive bay (with a 3.5-inch hard disk drive or a 2.5-inch solid-state drive installed) Bay 4 - Secondary SATA hard disk drive bay (with a 3.5-inch hard disk drive, a 2.5-inch solid-state drive, or a hybrid hard disk drive installed in some models) ThinkCentre M73 User Guide...

  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre M73 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 74. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    If you close an active workspace, its representation does not display along the left edge of the screen. 2. Click the representation. – Using a touch screen: • Method 1 ThinkCentre M73 User Guide...

  • Page 31: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 32: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. 2. Click Search. 3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section. ThinkCentre M73 User Guide...

  • Page 33: Using The Keyboard

    Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 7. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, see “Lenovo programs” on page 5.

  • Page 34: Using The Wheel Mouse

    Mute icon to turn the audio off. If the volume icon is not in the taskbar, see “Adding the volume icon to the taskbar” on page 22. Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system, do the following: ThinkCentre M73 User Guide...

  • Page 35: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 36: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 37 – To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go.
  • Page 38 ThinkCentre M73 User Guide...

  • Page 39: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits: Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 40: Glare And Lighting

    • Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page vi. ThinkCentre M73 User Guide...

  • Page 41: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 42: Replacement Power Cords

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...

  • Page 43: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2013...

  • Page 44: Locking The Computer Cover

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock ThinkCentre M73 User Guide...

  • Page 45: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 46: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 47 For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4 Security...
  • Page 48 ThinkCentre M73 User Guide...

  • Page 49: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 50: Removing The Computer Cover

    See “Locking the computer cover” on page 32 and “Attaching a Kensington-style cable lock” on page 33. 5. Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it. Figure 9. Removing the computer cover ThinkCentre M73 User Guide...

  • Page 51: Removing And Reinstalling The Front Bezel

    Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.

  • Page 52: Installing Or Replacing A Pci Express Card

    To install or replace a PCI Express card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. ThinkCentre M73 User Guide...
  • Page 53 3. At the rear of the computer, remove the screw that secures the PCI Express card latch. Figure 12. Removing the screw that secures the PCI Express card latch 4. Depending on whether you are installing or replacing a PCI Express card, do one of the following: •...
  • Page 54 6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 12. Note: If you are installing a PCI Express x16 graphics card, make sure the memory slot retaining clips are closed before you install the graphics card. ThinkCentre M73 User Guide...

  • Page 55: Installing Or Replacing A Memory Module

    7. Pivot the card latch to the closed position to secure the PCI Express card. Figure 14. Installing a PCI Express card 8. Reinstall the screw to secure the PCI Express card latch in place. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 56 Figure 15. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips ThinkCentre M73 User Guide...

  • Page 57: Installing Or Replacing The Optical Drive

    7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17.
  • Page 58 5. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place. Figure 19. Installing the optical drive ThinkCentre M73 User Guide...

  • Page 59: Replacing The Battery

    6. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 12. Then, locate an available four-wire power connector and connect it to the rear of the new optical drive.

  • Page 60: Replacing The Heat Sink And Fan Assembly

    4. Locate the heat sink and fan assembly. See “Locating parts on the system board” on page 12. 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. ThinkCentre M73 User Guide...
  • Page 61 6. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 62: Replacing The Power Supply Assembly

    4-pin power connector on the system board. See “Locating parts on the system board” on page 12. Note: You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis. ThinkCentre M73 User Guide...

  • Page 63: Replacing The Microprocessor

    8. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly cables to the system board and each of the drives.
  • Page 64 Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything. 6. Lift the small handle and open the retainer to access the microprocessor Figure 25. Accessing the microprocessor ThinkCentre M73 User Guide...
  • Page 65 7. Lift the microprocessor straight up and out of the microprocessor socket. Notes: • Your microprocessor and socket might look different from the one illustrated. • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. •...

  • Page 66: Installing The Solid-State Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install the 2.5-inch solid-state drive. To install the solid-state drive, do the following: ThinkCentre M73 User Guide...

  • Page 67: Replacing The Primary Hard Disk Drive

    1. Install the solid-state drive into the storage converter. Then, install the 4 screws to secure the solid-state drive to the storage converter. Figure 28. Installing the solid-state drive into the storage converter 2. Connect the signal cable and the power cable to the solid-state drive. 3.
  • Page 68 5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 29. Removing the hard disk drive ThinkCentre M73 User Guide...

  • Page 69: Replacing The Rear Fan Assembly

    6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place.
  • Page 70 Note: The new rear fan assembly will have four new rubber mounts attached. Figure 32. Removing the rear fan assembly 6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. ThinkCentre M73 User Guide...

  • Page 71: Replacing The Front Audio And Usb Assembly

    7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 33. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: •...

  • Page 72: Replacing The Wifi Units

    This section provides instructions on how to replace the WiFi units. The WiFi units include a WiFi adapter card, a WiFi card module, and a rear WiFi antenna cable. Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 61 ThinkCentre M73 User Guide...
  • Page 73 • “Removing the WiFi card module” on page 62 • “Installing the WiFi units” on page 63 Removing the WiFi adapter card To remove a WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 74 To remove the WiFi card module, do the following: 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module. Figure 37. Removing the WiFi antenna cables ThinkCentre M73 User Guide...
  • Page 75 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 38. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 39.
  • Page 76 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 40. Installing the WiFi card module ThinkCentre M73 User Guide...
  • Page 77 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 41. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board”...

  • Page 78: Installing Or Removing The Rear Wifi Antenna

    To remove the rear WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Straighten the rear WiFi antenna so that it can be more easily twisted. ThinkCentre M73 User Guide...

  • Page 79: Installing Or Removing The Front Wifi Antenna

    3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 44. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 80 Figure 46. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkCentre M73 User Guide...

  • Page 81: Replacing The Keyboard

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 71. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.

  • Page 82: Replacing The Mouse

    . Depending on where you want to connect your mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 9 or “Locating connectors on the rear of your computer” on page 10. Figure 49. Mouse connectors ThinkCentre M73 User Guide...

  • Page 83: Completing The Parts Replacement

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 71. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
  • Page 84 9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 81. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 85: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 86: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 87: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 88: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 89: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.

  • Page 90: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.

  • Page 91: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system.

  • Page 92: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    Note: Ensure that your computer is connected to ac power during the recovery process. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system. ThinkCentre M73 User Guide...

  • Page 93: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: © Copyright Lenovo 2013...

  • Page 94: Password Considerations

    • If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: ThinkCentre M73 User Guide...

  • Page 95: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 81. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.

  • Page 96: Selecting A Startup Device

    8. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. Note: When ErP compliance mode is enabled, you can wake up your computer by doing one of the following: ThinkCentre M73 User Guide...

  • Page 97: Ice Performance Mode

    • Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1.

  • Page 98: Exiting From The Setup Utility Program

    • If you want to save the new settings, press F10 to save and exit the Setup Utility program. • If you do not want to save the settings, select Exit ➙ Discard Changes and Exit. • If you want to return to the default settings, press F9 to load the default settings. ThinkCentre M73 User Guide...

  • Page 99: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 100: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 101: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 102: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 7. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 103: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 104: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 105: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 106: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 111 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 111 for more information.

  • Page 107: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.

  • Page 108: Cd Problems

    • Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.

  • Page 109: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.
  • Page 110 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.

  • Page 111: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.
  • Page 112 • If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 83. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.

  • Page 113: Monitor Problems

    If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.
  • Page 114 If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111. The image appears to be flickering Symptom: The image appears to be flickering.

  • Page 115: Networking Problems

    Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 103 • “A wireless LAN problem” on page 104 • “A wireless WAN problem” on page 105 •...
  • Page 116 • Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: ThinkCentre M73 User Guide...

  • Page 117: Option Problems

    6. Click OK to close the Sound window. Note: Bluetooth is supported only on some computer models. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 118: Performance And Lockup Problems

    See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.
  • Page 119 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To free up disk space, do any of the following: • Method 1 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open File Explorer and click Computer.

  • Page 120: Printer Problems

    111. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 43. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.

  • Page 121: Software Problems

    • Make sure that the serial-connector adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.

  • Page 122: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run Lenovo Solution Center. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service”...

  • Page 123: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 124: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 125: Using Other Services

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available. These items are not covered by the warranty: •...
  • Page 126 For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com ThinkCentre M73 User Guide...

  • Page 127: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 128: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Celeron, Intel, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.

  • Page 129: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 130 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre M73 User Guide...

  • Page 131: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
  • Page 132 ThinkCentre M73 User Guide...

  • Page 133: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 134: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 135 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 136 ThinkCentre M73 User Guide...

  • Page 137: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 138: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M73 User Guide...

  • Page 139: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013...
  • Page 140 ThinkCentre M73 User Guide...

  • Page 141: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
  • Page 142 ThinkCentre M73 User Guide...

  • Page 143: Index

    Input/Output (I/O) features DisplayPort connector installing documentation, using solid-state drive drivers, device installing options drives memory module bays PCI Express card specifications internal drives © Copyright Lenovo 2013...
  • Page 144 Setup Utility PCI Express card latch Setup Utility program, starting physical specifications Setup Utility, exiting power supply software features recovering power supply assembly, replacing solid-state drive, installing power-on self-test (POST) solving recovery problems ThinkCentre M73 User Guide...
  • Page 145 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2013...
  • Page 146 ThinkCentre M73 User Guide...

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