Table of Contents
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Table of Contents
Related Manuals for Siemens HiPath DX
Summary of Contents for Siemens HiPath DX
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Page 1: User Guide
HiPath DX IP Phone User Guide www.siemens.co.uk/hipathdx... - Page 2 Waste Electrical and Electronic Equipment (WEEE) All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This product is covered by the European Directive 2002/96/EC.
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Page 3: Table Of Contents
Contents Contents ....................... 1 Introduction....................3 About this user guide ................3 About your telephone ................4 Troubleshooting..................7 Producing and fitting the inlay..............8 Standard features..................9 Handling calls..................10 Message waiting ..................16 Redial...................... 17 Enquiry ....................18 Transfer .................... - Page 4 Diagram of a typical display telephone Feature keys Used for: Message waiting Redial (last dialled number) Enquiry Hands-free/Headset Volume control keys Used to raise and lower audio volumes Programmable keys Menu selection keys Used for: Used in conjunction storing numbers with the menu system storing features keysystem group working...
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Page 5: Introduction
About this user guide This user guide covers the operation of the following telephones fitted with displays and connected to a HiPath DX via the computer IP network (LAN). The model name is printed on the underside of the telephone. -
Page 6: About Your Telephone
Introduction About your telephone Display and menu-selection keys The display shows the progress of your calls and provides a WED 03 OCT 10:47 menu system. 7802428 To see the display clearly: • Tilt the display to suit your Menu-selection keys: office lighting conditions •... -
Page 7: Feature Keys
Introduction Feature keys Your telephone has four feature keys with associated lamps. To make and fit an inlay to identify the keys, see page 8. The feature keys are used for handling calls: • Message Waiting - see page 16 •... -
Page 8: Emergency Calls
Introduction Using the display menus The display has an intuitive menu system to help you use your telephone and set it to your requirements, see page 28. To close the menu and return to the normal display, press ◄ or ► to display Exit? and then press . -
Page 9: Troubleshooting
Introduction Adapter bays Your telephone may be fitted with one or two adapters; see your telephone services manager for further information. Spares and accessories Various spares and accessories are available for your telephone; see your telephone services manager for further information. Troubleshooting If your telephone does not operate as you expect, check the following points before reporting a fault to your telephone services manager:... -
Page 10: Producing And Fitting The Inlay
Typical feature Templates keys inlay Microsoft Word templates are available on the HiPath DX Electronic Publications (Ver. 9) CD supplied with your telephone system. They may also be available on your company’s intranet. Open the “optiPoint 500 templates” file and use the appropriate features keys and programmable keys inlay. -
Page 11: Standard Features
Standard features This section of the guide describes the standard features available to you for handling calls: Handling calls ...........10 Making a call ..........10 Answering a call ..........11 Ring back............12 Clearing a call ..........13 Adjusting audio volumes........13 Open listening ..........14 Show calling number or name .......14 Show call duration.........15 Message waiting..........16... -
Page 12: Handling Calls
Standard features Handling calls Making a call Pre-dialling Dial the number; to delete the last <number> digit dialled, press Delete last digit? < > When the number is complete, <name/number> either: Dial again? < > You hear ring tone. • lift the handset, or •... -
Page 13: Answering A Call
Standard features Dialling a programmed number If you have programmed a number on a key (to program a key, see page 31): Press the relevant key <name/number> Dial again? < > The programmed number is displayed and dialled Lift the handset <name/number>... -
Page 14: Ring Back
Standard features Ring back This feature is not available on calls to an external number. If the number you dial has voice messaging set up you may be connected directly to the voice messaging system and be unable to set Ring back. If you set Ring back on an internal call: •... -
Page 15: Clearing A Call
Standard features Clearing a call To clear a call: • if you are using the handset, replace it • if you are using hands-free mode, press Hands-free. The key's lamp goes out. If the handset is off its cradle, replace it. •... -
Page 16: Open Listening
Standard features Open listening You can switch your telephone loudspeaker on during a call to allow colleagues to hear the call. Only you can speak on the call through the handset. Setting open listening During a call: Press Hands-free for more than The hands-free lamp flashes two seconds, do not replace the and the loudspeaker is... -
Page 17: Show Call Duration
Standard features Show call duration To use this feature you must set the Call Timer to ON, see the online guide. During a call Press ◄ or ► until the display <name/number> shows: Show call duration? < > Press CALL DURATION: hh:mm:ss Go back? <... -
Page 18: Message Waiting
Standard features Message waiting This feature alerts you to a voice mail message from your Voice Messaging System (VMS) - if you are set up to use voice mail. Initially you will need to program the Message Waiting key to allow your VMS to operate with your telephone, see page 32. -
Page 19: Redial
Standard features Redial The last number you dialled is stored in your telephone's memory. The Redial feature dials this number again and automatically selects hands- free operation. There are two ways of using the Redial feature: • Using the Redial key; •... -
Page 20: Enquiry
Standard features Enquiry While on a call, you can call another telephone (internal or external) to make an enquiry/consultation request. During a call <name/number> Enquiry? < > Press or press Enquiry (R) Connect held call? < > The original call is put on hold and cannot hear you Make the enquiry/consultation call <enquiry number>... -
Page 21: Transfer
Standard features Transfer If, for example, you receive a mis-directed call, you can transfer the caller to the required telephone. If the telephone is not answered, or the called person does not wish to take the call, you can reconnect to the original call. -
Page 22: Conference
Standard features Conference You can connect up to six telephone users together in a conference, including external calls. Setting up a conference Make a call to the first member <first member> Enquiry? < > Press or press Enquiry (R) and <second member>... -
Page 23: Hands-Free Working
Standard features Hands-free working Not applicable if you use a headset. Hands-free allows you to answer your telephone without picking up the handset. The telephone's built-in microphone and loudspeaker are used instead. Making and answering calls Instructions for making and answering calls in hands-free are included on pages 10 and 11. -
Page 24: Headset Working
Standard features Headset working Only applicable to telephones with a headset socket. To use this feature: • you need an approved headset. • the Hands-free key must be reconfigured as a Headset key. If your telephone is set for ACD working, this key is standard. To configure your telephone for headset working, refer to the online guide. -
Page 25: Menu Features
Menu features This section of the guide describes the features available to you on the menu: Show missed calls ..........24 Divert phone .............25 Action other feature .........26 Show telephone menu ........28 Programming a number........31 Programming the Message Waiting key...32 Redial is described on page 17. If “Show text messages?”... -
Page 26: Show Missed Calls
Menu features Show missed calls If your telephone rings and is not answered, a missed call message is left. If the same telephone rings you more than once, only the latest entry is logged on your telephone. You can ring the caller back. Your telephone must be set to log missed calls, refer to the online guide. -
Page 27: Divert Phone
Menu features Divert phone You can divert all your calls to another telephone, for example, while you are away from your desk. You may be allowed to divert calls to a number on the public network (you may need to enter a password). The telephone services manager can set this so that the number you are diverted to is not displayed on your telephone, e.g. -
Page 28: Action Other Feature
Menu features Action other feature This menu option allows you to access features provided by your telephone exchange. Access to the features is controlled and therefore you may not be able to use all of them. Features The features, and how to use them, are described in the online guide. The features are sub-divided into groups, see the diagram opposite. - Page 29 Menu features...
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Page 30: Show Telephone Menu
Menu features Show telephone menu This menu option allows you to set your telephone to your requirements. Telephone settings you can change The settings are sub-divided into groups; see the diagrams on the next two pages. New features may be added to these groups, please refer to the online guide for an up-to-date list. - Page 31 Menu features...
- Page 32 Menu features...
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Page 33: Programming A Number
Menu features Programming a number When the telephone is idle: Press ◄ or ► until the display <date> <time> shows: Show telephone menu? < > Press TELEPHONE MENU Set feature keys? < > Press PRESS A PROGRAMMABLE KEY Exit? < > Either: NO FEATURE STORED Primary store - press the required... -
Page 34: Programming The Message Waiting Key
Menu features Programming the Message Waiting key You need to know the number to dial to access your voice mail system - ask your telephone services manager. When the telephone is idle: Press ◄ or ► until the display <date> <time>... - Page 36 © Siemens plc 2005. All rights reserved. Siemens Communications - a division of Siemens plc. Siemens and HiPath are trademarks of Siemens AG. iSDX, Realitis DX & HiPath DX are trademarks of Siemens plc.