Troubleshooting - HP VGA Webcam for Notebook PCs User Manual

Webcam

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Table Of Contents

Table of Contents

Problem

The image is fuzzy

I can't take a picture

Face-tracking is too slow or

too fast

There are lines interfering with

the image

The Advanced settings tab

disappeared

I can't access the settings on

the Image tab

Still need help? Please refer to the warranty that came with your webcam for support phone numbers and Web site

information.

Solution

Rotate the focus ring to bring the image into focus.

You must open the HP Photosmart Essential application and select the

From Scanner option before taking a picture. See

details.

Adjust the Tracking Speed setting on the Advanced tab in the Properties

dialog box. See

Using Face-Tracking

Select a different Flicker setting on the Image tab in the Properties dialog

box. See

Adjusting Image Settings

Decrease the Output Size setting on the Stream Format tab in the

Properties dialog box. The Advanced settings tab is not available when the

Output Size is larger than 640x480. See

details.

Decrease the Output Size setting on the Stream Format tab in the

Properties dialog box. The options on the Image settings tab are not available

when the Output Size is set to 1600x1200. See

Settings

for details.