Don't Forget To Register; Getting Help; Pixel Policy; Installation - HP LC2640N Warranty And Support Manual

Don't Forget to
Register!
Go to: http://register.hp.com
Registration is quick and easy. The benefits include:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
•
The HP Newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at
http://subscription.support.hp.com

Getting Help

HP provides expert advice on using your HP TV or solving
problems whether your product is in or out of warranty.
Support options and availability vary by product,
country/region, and language.
The HP support process works most effectively if you seek
assistance in the following order:
1 Reference your product setup poster or the User's Guide
for information on setup and general troubleshooting.
2 HP e-Support offers instant access to support
information and helpful tips, 24 hours a day, seven days
a week. You can also send e-mail to our online support
technicians to help resolve any issues. These services
require access to the Internet. To learn more, visit our
Customer Care Web site at
http://www.hp.com/us/support
3 HP Total Care is available toll-free by phone 24 hours
a day, seven days a week. HP can diagnose product
issues and coordinate a repair if necessary. A repair
covered by the limited warranty is free during the limited
warranty period. After the warranty period, you will be
quoted a repair cost. HP Total Care can be contacted at:
1-(800) 474-6836 [1-(800) HP invent].
When you call, please have your TV model number,
product number, serial number, and date of purchase
available. Telephone support is free during your limited
warranty period.
2

Pixel Policy

In some cases, an LCD panel may have pixels that do not
operate properly. This is common to all LCD displays used in
products supplied by all vendors and is not specific to this
product. A pixel consists of one red, one green, and one
blue subpixel.
Pixels not operating properly are categorized into two types.
•
A dark pixel, where the whole pixel is always off.
•
A bright pixel, where the whole pixel is always on.
If your LCD TV contains one or more bright pixels or six or
more dark pixels, HP can provide a replacement for you.

Installation

If you intend to mount your TV using a wall mounting
bracket or install your TV into a recessed wall cavity, HP
recommends using a qualified installation service. Damage
resulting from a custom installation is not covered under
warranty. The warranty does not cover uninstalling or
reinstalling a custom installation of your TV. You may need
to have your TV removed from the wall or recessed area
before a service technician arrives for warranty repair or
replacement.