HP L5006tm User Manual

Hewlett-packard 15-inch touchscreen monitor user guide
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User Guide

HP L5006tm 15" Touchscreen Monitor
Document Part Number: 419998-001
May 2006
This guide provides information on setting up the monitor,
installing drivers, using the on-screen display menu,
troubleshooting and technical specifications.
Enhanced for Accessibility

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Summary of Contents for HP L5006tm

  • Page 1: User Guide

    User Guide HP L5006tm 15” Touchscreen Monitor Document Part Number: 419998-001 May 2006 This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. Enhanced for Accessibility...
  • Page 2 Elo TouchSystems, IntelliTouch and TouchTools are trademarks of Tyco Electronics Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    1 Product Features 2 Safety and Maintenance Guidelines Important Safety Information..... . 2–1 Maintenance Guidelines......2–2 Cleaning the Monitor.
  • Page 4 B Technical Specifications HP L5006tm Touchscreen ......B–1 IntelliTouch Surface Wave Technology ... . . B–3 Recognizing Preset Display Resolutions .
  • Page 5: Product Features

    On-Screen Display (OSD) adjustments in English, French, German, Japanese, and Spanish for ease of set-up and screen optimization. ■ Software and documentation CD that includes the Elo TouchSystems IntelliTouch software, HP monitor driver software and product documentation. ■ Detachable stand for wall mounting application. User Guide Product Features 1–1...
  • Page 6 Product Features ■ Compliant with Swedish MPR II 1990 regulated specifications. 1–2 User Guide...
  • Page 7: Safety And Maintenance Guidelines

    Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and/or on the documentation CD if one is included with the product. User Guide Guidelines 2–1...
  • Page 8: Maintenance Guidelines

    Do not open your monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If your monitor is not operating properly or has been dropped or damaged, contact your HP authorized dealer, reseller, or service provider. ■...
  • Page 9: Cleaning The Monitor

    ■ Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered. Never push objects of any kind into cabinet slots or other openings. ■ Do not drop your monitor or place it on an unstable surface. ■...
  • Page 10: Shipping The Monitor

    Safety and Maintenance Guidelines Shipping the Monitor Keep the original packing box in a storage area. You may need it later if you move or ship your monitor. 2–4 User Guide...
  • Page 11: Setting Up The Monitor

    Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions. Identifying Rear Connectors Connector 1 AC Power 2 USB 3 Serial 4 VGA User Guide Function...
  • Page 12: Connecting The Monitor

    Setting Up the Monitor Connecting the Monitor 1. Place the monitor in a convenient, well-ventilated location near the computer. Å WARNING: To reduce the risk of electric shock or damage to your equipment: ■ Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
  • Page 13: Installing The Touch Driver Software

    Installing the Touch Driver Software Downloading Drivers from the Web 1. Insert the HP software and documentation CD in the computer’s CD-ROM drive. The CD will run automatically and open to a menu screen.
  • Page 14: Installing Drivers From The Cd

    6. Refer to the online help file with the software for instructions on configuring and adjusting the touchscreen. Installing Drivers from the CD 1. Insert the HP software and documentation CD in the computer’s CD-ROM drive. The CD will run automatically and open to a menu screen.
  • Page 15: Mounting The Monitor To A Desktop

    Ä CAUTION: This monitor supports the VESA industry standard 75mm mounting holes. To attach a third party mounting solution to the monitor, four 4mm, 0.7 pitch, and 10mm long screws are required (not provided with the monitor). Longer screws should not be used because they may damage the monitor.
  • Page 16: Tilting The Monitor

    Setting Up the Monitor 3. Position the monitor on the desk or tabletop. 4. Lift the bezel cover from the base of the stand. 5. Install the screws into the holes provided and replace the bezel cover. 6. Reconnect the monitor cables and turn it on. Tilting the Monitor For viewing clarity, tilt the monitor forward (up to -5 degrees) or backward (up to 90 degrees).
  • Page 17: Locating The Rating Labels

    The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about your monitor model. The rating labels are located on the rear panel of the monitor display head.
  • Page 18: Operating The Monitor

    ✎ If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See “Downloading from the Worldwide Web” in this chapter. The Information File The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with the computer’s graphics adapter.
  • Page 19: The Image Color Matching File

    Operating the Monitor The Image Color Matching File The .ICM files are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer, or from scanner to monitor screen. The .ICM file contains a monitor color system profile. This file is activated from within graphics programs that support this feature.
  • Page 20: Downloading From The Worldwide Web

    Refer to the Monitor Driver Software Readme file on the Downloading from the Worldwide Web To download the latest version of .INF and .ICM files from the HP monitors support Web site: 1. Refer to region. 2. Follow the links for your monitor to the support page and download page.
  • Page 21: Identifying Panel Controls

    Operating the Monitor Identifying Panel Controls ‘ Control Power Select Menu/Exit Using the On-Screen Display Use the On-Screen Display (OSD) to display and select OSD menu functions. To access the OSD, do the following: 4–4 Function Turns the monitor on or off. Selects the adjustment items from the OSD menus.
  • Page 22: Osd Menu Table

    1. Press the Menu button on the side panel to activate the OSD menu. 2. Use the counterclockwise through the menu. Press the Enter key on the keyboard, the parameter will be highlighted when selected. 3. To quit the OSD screen at any time during the operation, press the Menu button.
  • Page 23: Osd Menu

    Operating the Monitor Icon OSD Control Description Phase Clock OSD H-Position OSD V-Position Color Balance Auto-Adjustment Recall Defaults 4–6 OSD Menu Increases or decreases the snow noise or the image after auto-adjustment is made. The dot clock is fine-adjusted after auto adjust.
  • Page 24: Identifying Monitor Conditions

    Icon OSD Control Description OSD Language Information Description ✎ When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To restore the factory settings, select the Recall Defaults menu in the on-screen display. Identifying Monitor Conditions Special messages will appear on the monitor screen when identifying the following monitor conditions:...
  • Page 25: Power Management System

    Operating the Monitor Power Management System The monitor is equipped with the power management function which automatically reduces the power consumption when not in use. Mode Sleep It is recommended that you switch the monitor off when it is not in use for a long period of time.
  • Page 26: Solving Common Problems

    Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Screen is blank. The monitor does not respond after you turn on the system. User Guide Troubleshooting Possible Cause Power cord is disconnected.
  • Page 27: Touchscreen Tips

    Troubleshooting Problem Image appears blurred, indistinct, or too dark. Screen flashes when initialized. “Check Video Cable” is displayed on screen. “Out of Range” is displayed on screen. Touchscreen Tips If you experience operational issues with the touchscreen system either during or after installation, use the tips below to help you determine the source of the problem.
  • Page 28 ■ Be sure to calibrate the touchscreen monitor. Touch response must be aligned to the video image (this is sometimes called calibration). Normally this need only be done when the touch drivers are initially installed. To calibrate the touchscreen: 1. Click the Windows Start button. 2.
  • Page 29 Troubleshooting Clicking the No or redo arrow icon will display the targets again to rerun the alignment routine. Remember, you must click the Accept button to store the new alignment points. ■ If the touchscreen is not responding to touch, check your serial or USB connection by doing the following: ❏...
  • Page 30 If you have determined that the HID files are missing or corrupted ("Error installing mouse" when installing the HID dfrivers, and also a yellow "!" in Device Manager under Mouse), check that all of the following files are present in the \\winnt\system32\drivers folder: ◆...
  • Page 31 Troubleshooting 3. Double-click the UntouchTimeOut key. The Edit DWORD Value dialog box opens. 4. Click the Decimal radio button. Value displays in decimal (default: 10000). 5. Enter the delay time in milliseconds, 60000 is 60 seconds 6. Exit regedit when done. 7.
  • Page 32: Using The Worldwide Web

    For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go http://www.hp.com/support. Preparing to call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
  • Page 33: B Technical Specifications

    Technical Specifications ✎ All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP’s component manufacturers’ typical level specifications for performance and actual performance may vary either higher or lower. HP L5006tm Touchscreen...
  • Page 34 Technical Specifications HP L5006tm Specifications (Continued) Response Time Display Color Viewing Angle Input Signal Video Sync Signal Connector Side Control Plug & Play Touch Panel Power Operating Conditions Temperature (Operating) Temperature (Storage) Humidity Altitude B–2 Tr: 5 ms Tf: 12 ms Typical 16.2M...
  • Page 35: Intellitouch Surface Wave Technology

    HP L5006tm Specifications (Continued) Dimensions Width Height (includes base) Depth (includes base) Weight Actual Shipping IntelliTouch Surface Wave Technology IntelliTouch Specifications Input Method Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance User Guide 13.8 in 12.2 in...
  • Page 36 Technical Specifications IntelliTouch Specifications Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Environmental Chemical Resistance The active area of the touchscreen is Electrostatic Protection (per EN 61 000-4-2, 1995) B–4 Unit is sealed to protect against splashed liquids, dirt, and dust.
  • Page 37: Recognizing Preset Display Resolutions

    Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Factory Preset Display Modes Preset Mode Resolution VGA 640 x 350...
  • Page 38: Entering User Modes

    Technical Specifications Factory Preset Display Modes (Continued) Preset Mode Resolution MAC 832 x 624 75Hz VESA 024 x 768 65Hz SUN 1024 x 768 65Hz VESA 1024 x 768 70Hz VESA 1024 x 768 75Hz Entering User Modes The video controller signal may occasionally call for a mode that is not preset if: ■...
  • Page 39: C Agency Regulatory Notices

    Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 40: Modifications

    For questions regarding your product, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 530113...
  • Page 41: Materials Disposal

    To identify this product, refer to the Part, Series, or Model number found on the product. Materials Disposal This HP product contains Mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of environmental considerations.
  • Page 42 18AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you have questions about the type of power cord to use, contact your HP authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it.
  • Page 43: Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. The native resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
  • Page 44 Native Resolution As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.

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