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Table 8-2
Messages Issued by the Export Tool
Possible Problems
Connection to the server has not
been established.
Execution stops.
Illegal character: "character"
Invalid length: token
Invalid range: range
Invalid value: "value"
Login failed
Missing command file
Missing group name
Missing host name
Missing output directory
Missing password
Missing svpip
Missing time range
Missing user ID
Out of range: range
Hitachi Universal Storage Platform V/VM Hitachi Performance Manager User's Guide
Probable Causes and Recommended Action
Connection to the server has not been established. Use the
login subcommand.
Execution stops. Remove errors.
An illegal character is used. Use legal characters.
The length is invalid. Specify a value that has a correct
length.
The specified range is invalid. Specify the correct range.
The specified value is invalid. Specify a correct value.
1. An attempt to log into the SVP failed. Probable causes
are:
2. An incorrect operand is used for the svpip subcommand.
3. An incorrect operand is used for the login subcommand.
4. The specified user ID is used by another person, and the
person is being logged in.
5. Two users are currently displaying the Performance
Management window.
Two users are currently executing the Export Tool.
Note
: If the error cause is step 4 or 5 above, Do one of
the following:
ask one of the users to display another window.
ask one of the users to log off.
wait for one of the users to quit the Export Tool.
The command file is not specified. Specify the name of the
command file correctly.
No operand is specified in the group subcommand. Specify
operands for the subcommand.
No host name is specified. Specify a host name.
No directory is specified for saving files. Specify the
directory for saving files.
The Export Tool cannot find the user ID, which is used to log
into the SVP. Specify the password.
The svpip subcommand is not used. Use the svpip
command.
Specify the time range.
The Export Tool cannot find the user ID, which is used to log
into the SVP. Specify the user ID.
The value is outside the range.
If the short-range subcommand or the long-range
subcommand is used, specify a value within the range from
the monitoring start time to the monitoring end time.
If the set subcommand is used with the switch operand,
specify a value within the range of 1 to 15.
Troubleshooting
8-5
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