D-Link DI-804 User Manual

Broadband router
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D-Link
DI-804

Broadband Router

User's Manual
Rev.01 ( March,2001 )
6RDI804...01

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Table of Contents
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Summary of Contents for D-Link DI-804

  • Page 1: Broadband Router

    D-Link DI-804 Broadband Router User’s Manual Rev.01 ( March,2001 ) 6RDI804…01...
  • Page 2: Table Of Contents

    Introduction to Virtual Private Networking..........8 Hardware Installation................10 Placement ....................10 Safety Precautions ..................10 Side Panel....................10 Front Panel....................11 Rear Panel....................11 Basic DI-804 Configuration..............12 Start-up and Log in .................12 Main Page ....................14 Setup Wizard ..................15 Basic Setup .....................16 Internet Settings ..................17 Local Network Settings ..............20 Specific Application Support..............21...
  • Page 3 ISP Connection Problems ...............54 Internet Application Problems ..............55 Performing a Factory Reset..............57 Using the PING Utility in Windows 95/98/Me ........58 Using the WINIPCFG Utility in Windows 95/98/Me ......60 Technical Specifications ................63 Key Features ...................64 D-Link Offices...................65 Limited Warranty..................66 Registration Card ................74...
  • Page 4: Introduction

    Broadband Router to help you get the most out of your Internet experience. D-Link’s Broadband Router allows LAN users to share a single Internet Connection while providing the safety and security of port blocking, packet filtering, and a natural firewall. Static address support, integrated...
  • Page 5: Package Contents

    Each time they are powered up the Broadband Router will recognize them and set their IP address to instantly connect them to the LAN. Package Contents The D- Link DI-804 package should include the following items. § DI-804 Broadband router § User’s Manual § Quick Install Guide §...
  • Page 6: Introduction To Broadband Router Technology

    Introduction to Broadband Router Technology A router is a device that forwards data packets from a source to a destination. Routers work on OSI layer 3, which forwards data packets using an IP addresses and not a MAC address. A router will forward data from the Internet to a particular computer on your LAN.
  • Page 7: Introduction To Local Area Networking

    A firewall watches all of the information moving to and from your network and analyzes each piece of data. Each piece of data is checked against a set of criteria that the administrator configures. If a ny data does not meet the criteria, that data is blocked and discarded.
  • Page 8: Introduction To Virtual Private Networking

    forwards the data to all other ports. A switch is more sophisticated, in that a switch can determine the port that each piece of data is supposed to be delivered to. A switch minimizes network traffic and speeds up the communication over a network.
  • Page 9 standard for VPN server software. Because of this, each ISP or business can implement their own VPN network making interoperability a challenge.
  • Page 10: Hardware Installation

    § The DI-804 should be placed in a sheltered and non-slip location within a temperature range of +5 to +40 Celsius degree. § Please keep the wrap bag of the DI-804 and the clip binding the cable out of reach of children and babies to avoid choking.
  • Page 11: Front Panel

    Use this switch to provide power to your DI-804. Uplink The Uplink port is used to connect your DI-804 to a switch or hub using a straight-through Ethernet cable. Port 1 and the Uplink port are the same port. Only one can be used at a time.
  • Page 12: Basic Di-804 Configuration

    Basic DI-804 Configuration Your Broadband Router provides a Web Configuration interface that can be accessed using standard web browsers such as Netscape Communicator or Microsoft Internet Explorer. Since the interface is web based (HTTP), your Broadband Router can be configured with any java and HTML compliant Internet browser in any operating system.
  • Page 13 In order to configure the Broadband Router you must input the user- name into the User Name box. Enter the password into the Password box and press the OK button. The default User Name is “Admin”. There is no default password, leave the Password field blank. Once you have logged-in as administrator, it is a good idea to change the administrator password to ensure a secure connection to your Broadband Router.
  • Page 14: Main Page

    Main Page The Main Page screen provides links to the main sections of the web configuration interface. Each section is described in detail in the following sections of this manual. The Unit Status links to the status screen to view current status of your internet connection and is described in the System Management chapter.
  • Page 15: Setup Wizard

    Setup Wizard The Setup Wizard page is a step-by-step guide to configuring the DI-804 to work with your ISP provider. Refer to the information provided in the left frame for information regarding each step.
  • Page 16: Basic Setup

    Basic Setup The Basic Setup screen enables you to change basic settings related to accessing the Internet. All of the settings covered in the Basic Setup section are covered in the Setup Wizard.
  • Page 17: Internet Settings

    Internet Settings The Internet Settings screen enables you to change the settings related to connecting to your ISP. The Computer Name is used to give a name to your connection if you are using a Cable modem. The Domain Name (host name) is the name given to you by your ISP provider if you using the @Home cable Internet service.
  • Page 18 MAC address is listed at the right side. Select default MAC address means you use MAC address that stores at DI-804 WAN port. Please provide the MAC address to your cable company if they want a MAC address authentication.
  • Page 19 The DNS section needs to be set to the correct option in order for the DI-804 to resolve domain name information in URL’s. Select Dynamic DNS if your ISP provides the DNS information much in the same way as you receive an IP Address.
  • Page 20: Local Network Settings

    DI-804 to start to assign IP addresses and how many IP addresses you hope to use. Please notice the Starting IP Address needs to have same values at the first three fields with DI-804 Local Port -> Local IP Address.
  • Page 21: Specific Application Support

    Specific Application Support The Specific Application Support screen enables you to select certain predefined applications to allow those applications to operate correctly over the Internet. To enable a specific application, put a check in the box next to that application by clicking on the box. Click the Finish button to save your settings.
  • Page 22: Dmz Control

    DMZ Control The DMZ Control screen enables one computer to have full access to the Internet without the protection of the firewall. This allows a computer to be exposed to unrestricted two-way communication outside of your network. To enable DMZ, click the checkbox to the left of DMZ Enable. Then type the IP address in the box provided, or click the Choose PC button.
  • Page 23 contact the maximum number of servers, which can improve ping times. Once the game connects to the game server, disable DMZ to ensure proper firewall protection.
  • Page 24: Advanced Di-804 Configuration

    The default configuration of the DI-804 will stop most unrecognized information from entering your network. The only IP Address visible to the outside Internet is the IP address of the DI-804. Some applications and services require special configuration in order to operate correctly with the Internet.
  • Page 25: Open Ports

    Open Ports The DI-804 can open ports or port ranges to ensure application compatibility. This screen shows which Open Ports rules you have configured. Please note that opening a port or port range can be a security risk, so only open necessary ports.
  • Page 26 Click on the box next to Enable Open Ports to enable the use of the index that you are using. You can enter a comment in the Comment field to help recognize this index. Only one computer on your LAN can use each Index.
  • Page 27: Port Redirection

    Port Redirection The DI-804 can redirect ports or port ranges to ensure application compatibility. This screen shows which Port Redirection rules that you have configured. Please note that redirecting a port or port range also opens the ports and can be a security risk, so only redirect necessary ports.
  • Page 28 You can enter a comment in the Comment field to help recognize this index. To configure certain ports to be redirected, you must configure the Internet Port, Local Port, Protocol and Local Computer fields. The Internet Port is the port on the Internet that the application will use to communicate with your computer.
  • Page 29: Advanced Filter/Firewall

    Advanced Filter/Firewall This screen allows you to set up rules based filtering and logging to ensure maximum control over internal and external Internet communication. The default settings ensure proper configuration for normal Internet operation. Advanced users can use these settings to configure special settings for their need.
  • Page 30: General Setup

    General Setup The General Setup screen enables you to configure general filtering and logging settings for all users. You can Enable or Disable the Call Filter or Data Filter and set a specific Start Filter Set. You can set the Log Flag to None, Pass, Block or No Match. None means that the log function is inactive.
  • Page 31: Set To Default Rules

    (HEX Format) into the field provided. Entering “0” will disable the feature. Set to Default Rules The Set to Default Rules button will change all modified settings within the Advanced Filter/Firewall to the default settings. Filter Rules Setup This screen enables you to set specific filter rules based on settings that...
  • Page 32 you provide. For each filter set, you can enter a name in the Comments field to differentiate each filter set. Click on a Filter Rule button to add or edit each filter rule. When you click the Filter Rule button, the following screen will be shown.
  • Page 33 to enable the Filter Rule. To disable the Filter Rule, click the checkbox so there is no check in the box. The Pass or Block dropdown box specifies the action applied to the packets that match the rule. § Use Block Immediately to block all packets matching the rule immediately upon detection.
  • Page 34 The “<” operator specifies that the port number is less than the Start Port (including the Start Port). The Keep State checkbox can be enabled to save protocol information about the TCP/UDP/ICMP communication sessions within the DI-804. The Protocol option must be set to TCP, UDP, TCP/UDP or ICMP to work properly.
  • Page 35 specify the path that a packet will take to and from the destination address. The Fragments dropdown box specifies what the filter will do with fragmented packets. Select Don’t Care to specify no fragment options in. Select Without Fragment to filter when packets are not fragmented. Use With Fragment to filter whe n packets are fragmented.
  • Page 36: System Management

    System Management The System Management section enables you to manage your DI-804 and view information related to unit functions. The following functions are described in this chapter. Passwords : Change administrator password. Local/Remote Configuration: Change remote configuration settings. Unit Status : View WAN and LAN connection information.
  • Page 37: Passwords

    Passwords This screen allows you to change the administrator password for the DI-804. To change the administrator password, click your mouse inside of the Old Password box and type in the old password. Then click inside of the New Password box and type the password that you would like to change to.
  • Page 38: Local/Remote Configuration

    Use a combination of letters and numbers. Make sure that the Caps Lock key is not on. Local/Remote Configuration The Local/Remote Configuration screen enables you to control the port numbers that are assigned to HTML and Telnet configuration. Enter the desired port number into the box provided for both HTML and Telnet Configuration Settings.
  • Page 39: Unit Status

    Unit Status The Unit Status screen displays all information related to the connection of your DI-804 to your ISP. Additiona l information is provided regarding the LAN ports of your DI-804 and the Firmware Version. The Internet section shows the connection information of your WAN port to your ISP.
  • Page 40: Logs

    Logs The Logs screen can be used to display information logs pertaining to different aspects of your DI-804. Clicking on the links will display a pop-up screen containing the desired information. The Triggered Packet Header Log shows the header information of the PPPoE packet that requests that the DI-804 dial your PPPoE connection.
  • Page 41: Diagnostics

    Diagnostics The Diagnostics screen displays current status and connection information. This screen is similar to the Unit Status screen, although both sections can be used to diagnose problems with your Internet connection. The following diagnostic pop-up screen displays WAN and LAN port information and allows you to dial or drop your PPPoE connection.
  • Page 42 LAN1 Status : IP Address: IP address of the LAN1 interface. TX Packets: Total number of transmitted IP packets sent since the DI-804 was powered on. RX Packets: Total number of received IP packets received since the DI-804 was powered on.
  • Page 43: Reboot

    Pressing the Reboot button will allow you to reboot the DI-804 without turning the power off. The following screen will be shown asking you if you want to restart yo ur DI-804. Press OK to reboot the DI-804, or press Cancel to return to the DI-804 configuration interface.
  • Page 44: Tftp Firmware Upload

    Press Search to search to find how many DI-804’s devices you have. Select one device what you want to upgrade. Press OK to progress to next instruction, or press Exit to exit DI-804’s Firmware Upgrade Utility.
  • Page 45 Press OK to next instruction, or press Cancel to return to the previously configuration interface. Ready to upgrade your DI-804’s firmware. Press Send to upgrade your DI-804’s firmware, or press Abort to quit your firmware upgrade.
  • Page 46 Press Ok to finish your firmware upgrade.
  • Page 47: Telnet Terminal Commands

    Telnet Terminal Commands The following section describes how to use Telnet terminal commands to diagnose network problems and perform simple setting changes. We will use Windows’s Telnet client software for our example to explain how it works. If you are not using Microsoft Windows, you can use a similar terminal emulation program.
  • Page 48: Viewing Ppp Logs

    1. Log into the Telnet terminal. 2. Type “log -F c” to clear all call logs. 3. Ping any outside host to force the Broadband Router to dial the connection. 4. Type “log -c” to view the latest call log. Viewing PPP Logs Type “log -p”...
  • Page 49: Troubleshooting The Dhcp Client On Wan

    Troubleshooting the DHCP Client on WAN On the cable access environment, the DHCP client (dynamic IP) is a popular way to access the Internet. Use the “ip dhcpc ...” command to help you diagnose DHCP client problems in a similar way as ipconfig.exe or winipcfg.exe on the Windows OS Platform.
  • Page 50: Troubleshooting

    Router, please refer to the following troubleshooting guide. After each problem description, a possible cause and problem resolution is provided. If this section does not help you fix the problem, go to the D-Link web site (www.dlink.com) for additional troubleshooting tips. If neither of these helps, please contact D-Link Technical Support for additional help.
  • Page 51 § Download and upgrade the latest firmware. § Make sure the correct firmware has been used while upgrading. Use only the firmware provided on D-Link’s web or FTP sites. § Use only the power adapter provided. The Link or Act LED’s do not turn on.
  • Page 52: Lan Connection Problems

    streams. Some of these streams may cause the Broadband Router to lock up. When the Broadband Router locks up, it will not affect the computers attached to it. You may need to restart the client computers to regain Internet access. Although sometimes inconvenient, a lock- up is an indication of an attack.
  • Page 53 settings. Make sure that the IP Address used on your computer is set to the same subnet as the Broadband Router. For example, if the Broadband Router is set to 192.168.0.1, change the IP address of your computer to 192.168.0.15 or another unique IP Address that corresponds to the 192.168.0.X subnet.
  • Page 54: Isp Connection Problems

    ISP Connection Problems I can access the Broadband Router, but I can’t connect to my ISP. Cause: § Your DSL or Cable modem is not functioning correctly. § The cable is connected from the WAN port of the Broadband Router to your DSL or Cable modem.
  • Page 55: Internet Application Problems

    Internet Application Problems My online game does not work. Cause: § The NAT table has filled up. § The correct settings have not been used to open the correct ports for your application. § The unit has stopped working or crashed. Resolution: §...
  • Page 56 Cause: § The Domain Suffix is not set correctly. Resolution: § Some email applications require you to enter the Domain Suffix when you configure your network and TCP/IP settings. The Domain Suffix is the unique identifier for your email server. §...
  • Page 57: Performing A Factory Reset

    A Factory Reset can also be performed through the web configuration interface. Follow these steps to perform a factory reset using the web configuration interface. Log- in to the DI-804 web configuration interface. Click on the System Management link at the bottom of the screen. Click on Restore Default Settings.
  • Page 58: Using The Ping Utility In Windows 95/98/Me

    Using the PING Utility in Windows 95/98/Me In Windows, Microsoft has provided a small utility called PING that can be used to troubleshoot your IP address and connection. The PING utility is used mainly to test the connection between your computer and a client computer.
  • Page 59 connection is not complete. If a PING is unsuccessful between you and your DSL or Cable modem, then your connection is not setup correctly. If it is unsuccessful when PINGing your ISP or an Internet site, then your connection is setup correctly but there is a problem with your ISP or the Internet site you tried to PING is unavailable.
  • Page 60: Using The Winipcfg Utility In Windows 95/98/Me

    Using the WINIPCFG Utility in Windows 95/98/Me In Microsoft Windows versions 95 through Me, Microsoft has provided a small utility called WINIPCFG that can be used to troubleshoot your IP address and connection. The WINIPCFG utility is used mainly to view, release and renew your IP Address configuration.
  • Page 61 Renew buttons to receive the correct settings. If you manually set your network settings, make sure that the IP Address of your Broadband Router is set in the Gateway portion of the TCP/IP settings in your network settings. § Click on "More Info" to display additional IP information. The important settings to watch for in this screen are in the Host Information box.
  • Page 62 Also check the DHCP server box to make sure that you are connected to the right DHCP server.
  • Page 63: Technical Specifications

    Technical Specifications Standards: IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Fast Ethernet ANSI/IEEE 802.3 NWa y auto-negotiation LAN Port Features: ARP, IP, ICMP, TCP, UDP DHCP Server NAT Server DNS Cache And Proxy Server PPPoE WAN Port Features: PPPoE DHCP Client PPTP Client ARP, IP, ICMP, TCP, UDP IP Routing:...
  • Page 64: Key Features

    DHCP client on WAN port: The DI-804 supports DHCP client on the WAN port. It can automatically obtain an IP address from your ISP Point-to-Point over Ethernet (PPPoE) client support: If you are a DSL user, the router has a built- in PPPoE client for establishing a DSL link connection with your ISP.
  • Page 65: D-Link Offices

    TEL: 39 -02-2900-0676 FAX: 39 -02-2900 -1723 URL: www.dlink.it E-MAIL: info@dlink.it JAPAN D-LINK JAPAN 10F, 8 -8-15 Nishi-Gotanda, Shinagawa -ku, Tokyo 141 Japan TEL: 81 -3-5434 -9678 FAX: 81-3-5434-9868 URL: www.d-link.co.jp RUSSIA D-LINK RUSSIA Michurinski Prospekt 49, 117607 Moscow, Russia TEL: 7-095 -737-3389, 7-095-737 -3492 FAX: 7 -095-737-3390...
  • Page 66: Limited Warranty

    Spare parts and spare kits Ninety (90) days D-Link’s sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or of an identical make, model or part;...
  • Page 67 Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is delivered. If a material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by D- Link upon return to D-Link of the defective Hardware.
  • Page 68 Software is delivered. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;...
  • Page 69 RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.
  • Page 70 LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK...
  • Page 71 Trademarks Copyright 1999 D-Link Corporation. Contents subject to change without prior notice. D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. All other trademarks belong to their respective proprietors. Copyright Statement this publication may be reproduced in any form or by any means or...
  • Page 72 adequate measures Warnung! Dies ist in Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen. Advertencia de Marca de la CE Este es un producto de Clase B. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede requerirse al usuario para que adopte las medidas adecuadas.
  • Page 73 frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...
  • Page 74: Registration Card

    8. What category best describes your company? oAerospace oEngineering oEducation oFinance oHospital oLegal oInsurance/Real Estate oManufacturing oRetail/Chainstore/Wholesale o Government oTransportation/Utilities/Communication oVAR oSystem house/company oOther________________________________ 9. Would you recomm end your D-Link product to a friend? oYes oNo oDon't know yet 10.Your comments regarding this product? __________________________________________________________________________________________...

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