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Panasonic KX-FC268FX Operating Instructions Manual

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Please read these operating instructions before using the unit and save for future reference.
Charge the battery for about 7 hours before initial use.
This unit is compatible with Caller ID. Subscription to the appropriate service through your
R
service provider/telephone company is required.

Operating Instructions

Compact Plain Paper Fax with DECT
KX-FC268FX
Model No.
KX-FC278FX
KX-FC278

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Summary of Contents for Panasonic KX-FC268FX

  • Page 1: Operating Instructions

    Operating Instructions Compact Plain Paper Fax with DECT KX-FC268FX Model No. KX-FC278FX KX-FC278 Please read these operating instructions before using the unit and save for future reference. Charge the battery for about 7 hours before initial use. This unit is compatible with Caller ID. Subscription to the appropriate service through your...
  • Page 2 (or caller information) from the memory before you dispose of, transfer or return the product. Environment: R Panasonic’s strategic direction incorporates concern for the environment into all aspects of the product life cycle, from product development to energy saving designs; from greater product reusability to waste-conscious packaging practices.
  • Page 3 ENERGY STAR: ® R As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.

  • Page 4: Important Information

    Important Information Operating safeguards For your safety R Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. To prevent severe injury and loss of life/property, read R Do not cover slots and openings on the unit. They are this section carefully before using the unit to ensure provided for ventilation and protection against proper and safe operation of your unit.

  • Page 5: Important Safety Instructions

    Wavelength : Yellowish Green 570 nm typical the components. Emission duration : Continuous Location and noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. Battery R For maximum coverage and noise-free R Do not mix old and new batteries.

  • Page 6: Illegal Copies

    Important Information R Coverage and voice quality depends on the local For more information about collection and recycling of environmental conditions. old products and batteries, please contact your local municipality, your waste disposal service or the point of R If the reception for a base unit location is not sale where you purchased the items.

  • Page 7: Table Of Contents

    Table of Contents 1. Introduction and Installation Receiving Faxes Selecting the way to use your fax Accessories machine ............29 Included accessories ........9 Receiving a fax manually – Auto answer Accessory information ........9 OFF .............30 Finding the Controls Receiving a fax automatically – Auto answer Button descriptions of the base unit ....9 ON ...............31 Button descriptions of the cordless...
  • Page 8 Table of Contents 11. Maintenance Jams 11.1 Recording paper jams .........61 11.2 Document jams ...........62 Cleaning 11.3 Document feeder/recording paper feeder/ scanner glass cleaning ........62 11.4 Thermal head cleaning ........63 12. General Information Printed Reports 12.1 Reference lists and reports (Base unit only) ............65 Specifications 12.2 Specifications ..........65...

  • Page 9: Introduction And Installation

    C Handset cord D Paper tray *1 To ensure the unit operates properly, we A Paper support recommend using the Panasonic replacement B Paper tray film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 10: Button Descriptions Of The Cordless Handset

    1. Introduction and Installation R To insert a pause during dialling. 1.4 Button descriptions of the cordless handset R To access special telephone services or for transferring extension calls. R The recall/flash time can be changed (feature #72 on page 43). MCALLER IDN R To use Caller ID features (page 25).

  • Page 11: Overview

    1. Introduction and Installation Display Meaning Soft key Action item icon Cordless handset is on an outside Stop recording or playback. call. Insert a dialling pause. Missed call (page 24) Erase the selected item. When displayed next to the battery Allow you to make an intercom call.

  • Page 12: Ink Film

    1. Introduction and Installation K Document exit 1.7 Ink film L Speaker The included film roll is a starter ink film. M Green button (Back cover release button) N Back cover Open the front cover. Removing the shipping tape Release the back cover by pushing the green button * The pictured model is KX-FC278.
  • Page 13 1. Introduction and Installation R Make sure the blue gear (B) and white gear (C) Correct are installed as shown. 1 turn Tight Incorrect No ink film is wrapped around the blue core. Turn the blue gear (D) in the direction of the arrow Slack/Crease Reverse until the ink film is tight (E) and at least one layer of...

  • Page 14: Paper Tray

    1. Introduction and Installation – Paper with a cotton and/or fibre content that is 1.8 Paper tray over 20 %, such as letterhead paper or paper used for resumes Pull up the metal recording paper guide (A), then install – Extremely smooth or shiny paper, or paper that is the paper tray (B).

  • Page 15: Handset Cord (Kx-Fc278 Only)

    R Remove all of the installed paper before adding paper. R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 9. R Wipe the battery ends ( , ) with a dry cloth.
  • Page 16 1. Introduction and Installation Press the notch on the cordless handset cover firmly, and slide the cover. R When replacing batteries, remove the old batteries positive ( ) terminal first. Insert the batteries negative ( ) terminal first. Close the cordless handset cover. R When the language selection is displayed, see page 46.

  • Page 17: Preparation

    R If any other device is connected to the same Caution: telephone line, this unit may disturb the network R USE ONLY WITH the supplied Panasonic AC condition of the device. adaptor. R The AC adaptor must remain connected at all times.

  • Page 18: Battery Charge

    Icon Battery level High Medium Needs charging. 2.2 Battery charge Panasonic Ni-MH battery performance (included batteries) Place the cordless handset on the base unit or charger for about 7 hours before initial use. Confirm Operation Operating time “Charging” is displayed.

  • Page 19: Volume

    2. Preparation Press MMENUN to exit. 2.7 Date and time The date and time can be set using either the cordless 2.5 Adjusting cordless handset handset or the base unit. R The other party’s fax machine will print the date and volume time on the top of each page you send according to your unit’s date and time setting.

  • Page 20: Your Logo

    2. Preparation To correct a mistake Press MFN or MEN to move the cursor to the incorrect number, and make the correction. If you have subscribed to a Caller ID service The date and time will be automatically set according to the received caller information.

  • Page 21: Telephone

    3. Telephone Example: If you need to dial the line access number 3.1 Making phone calls “0” when making outside calls with a PBX: 1. M0N A 3. . Telephone 3.1.1 With the cordless handset 2. Dial the telephone number. A M Note: Lift the cordless handset and dial the telephone R A 3 second pause is inserted each time...

  • Page 22: Cordless Handset Phonebook

    3. Telephone Auto talk feature (Cordless handset) To search for a name by initial You can answer calls simply by lifting the cordless handset off the base unit or charger. You do not need to R Change the character entry mode if necessary: press M N.

  • Page 23: Base Unit Phonebook

    3. Telephone 4. Press MJN or MKN repeatedly to scroll through the Press to dial the number. phonebook if necessary. Note: R When storing a calling card access number and your 3.5.3 Editing a stored item PIN in the phonebook as one phonebook item, press to add pauses after the number and PIN as MPHONEBOOKN necessary (page 21).

  • Page 24: Caller Id

    3. Telephone KX-FC268: “OUT OF AREA”/“Out of Area”: The caller dials from an area which does not provide a Caller ID MSP-PHONEN service. To erase a one touch dial assignment “PRIVATE CALLER”/“Private Caller”: The caller requests not to send caller information. 1.

  • Page 25: Editing A Caller's Telephone Number Before Calling Back

    3. Telephone Press MCN to search from the most recent call, or Edit the number. press MDN to search from the oldest call. R Press dial key (M0N to M9N) to add, to delete. R If the other party’s name is displayed on the N or M N screen, you can switch the screen between the name and its telephone number by pressing...

  • Page 26: Storing Caller Information Into The Phonebook

    3. Telephone 3.11 Storing caller information into the phonebook 3.11.1 Into the cordless handset “Caller List” A Press MDN or MCN repeatedly to display the desired item. A “Add Phonebook” A If a name is required, enter the name, up to 16 characters (see page 50 for character entry).

  • Page 27: Fax

    4. Fax turned OFF automatically. You must send the entire 4.1 Sending a fax manually document manually. R This feature cannot be used if the handset is being Adjust the width of the document guides to fit the used (KX-FC278 only), or if MSP-PHONEN on the 4.

  • Page 28: Sending A Fax Using The Phonebook And One Touch Dial

    4. Fax Note: programmed items will remain in the broadcast memory, allowing frequent re-use. R Remove clips, staples or other fasteners. R Do not send the following types of documents: (Make 4.4.1 Programming items into the broadcast a copy of the document using another copier and send the copy.) memory –...

  • Page 29: Selecting The Way To Use Your Fax Machine

    4. Fax Note: answer feature to OFF by pressing MAUTO ANSWERN repeatedly. R If you select “FINE”, “SUPER FINE” or “PHOTO” resolution, the number of pages that the unit can How phone calls and faxes are received send will decrease. If the call is a phone call, the fax machine will record the R If the document exceeds the memory capacity, caller’s message automatically.

  • Page 30: Receiving A Fax Manually - Auto Answer Off

    4. Fax R The MAUTO ANSWERN indicator on the base unit – no sound is heard, turns OFF and (next to the battery icon) press MFAX STARTN. disappears from the cordless handset display. How to receive calls and faxes with the cordless Note: handset R Make sure feature #73 is set to “TEL/FAX”...

  • Page 31: Receiving A Fax Automatically - Auto Answer On

    4. Fax Note: try to receive a fax even if no fax calling tone is detected. R Make sure feature #73 is set to “TEL/FAX” beforehand (page 43). Note: R The auto disconnection code can be changed in How phone calls and faxes are received feature #49 on page 43.

  • Page 32: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    4. Fax Receiving a voice message and fax document in one 4.8 Receive polling (retrieving a call fax placed on another fax The caller can leave a voice message and send a fax document during the same call. Inform the caller of the machine) following procedure beforehand.
  • Page 33 4. Fax 3. Press MJN or MKN to display the item. 4. Press MMENUN to exit the program. To print the junk fax prohibitor list 1. Press MMENUN repeatedly to display “JUNK FAX PROH.”. 2. Press MEN repeatedly to display “JUNK LIST PRINT”.

  • Page 34: Copy

    5. Copy Example: 150% enlarged copy 5.1 Making a copy Original document Enlarged copy Adjust the width of the document guides to fit the 5. . Copy actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 35: Answering Machine

    6. Answering Machine 6.1 Recording your greeting 6.2 Listening to recorded message messages 6. . Answering Machine The unit has 2 pre-recorded greeting messages for TAM/ When the unit has recorded new voice messages: FAX mode. If you record your own greeting message, it –...

  • Page 36: Leaving A Message For Others Or Yourself

    6. Answering Machine 2. Within 5 seconds, press MERASEN. Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting 6.3 Leaving a message for others message, the unit plays a pre-recorded greeting asking callers to leave a message.

  • Page 37: Operating From A Remote Location

    6. Answering Machine 2. “Answer System” A 3. “Erase All Msg.” A Note: 4. “Yes” A R You can also program this feature with the base unit (feature #11 on page 39). 6.4.4 Direct command operation To change the ring count in TAM/FAX mode You can operate the answering machine by pressing dial You can change the number of times the unit rings keys, rather than navigating through the menus.
  • Page 38 6. Answering Machine Important: Remote command R Program the remote operation ID beforehand MGNMBN End remote operation (page 37, feature #11 on page 39). R Set the unit to TAM/FAX mode before going out *1 If pressed within the first 5 seconds of a message, (page 31).

  • Page 39: Programmable Features

    7. Programmable Features 7.1 Base unit programming 1. MMENUN 7. . Programmable Features 2. Press MBN and the 2-digit code (page 39 to page 44). 3. Press the desired command to display the desired setting. R This step may be slightly different depending on the feature.

  • Page 40: Advanced Features

    7. Programmable Features Feature Selection Setting the dialling mode (for If you cannot make calls, change this setting according to your telephone line the base unit and cordless service. handset) M1N “PULSE”: For rotary pulse dial service. MBNM1NM3N M2N “TONE” (default): For tone dial service. Setting the ringtone for M1N “RINGTONE 1”...
  • Page 41 7. Programmable Features Feature Selection Sending a fax at a specified This feature allows you to take advantage of low-cost calling hours offered by time your telephone company. This feature can be set up to 24 hours in advance of MBNM2NM5N the desired time.
  • Page 42 7. Programmable Features Feature Selection Receiving oversized If the size of the document sent by the other party is as large as or larger than documents the recording paper, the unit can reduce the document and print it. Select the MBNM3NM6N desired reduction rate.

  • Page 43: Cordless Handset

    7. Programmable Features Feature Selection Setting the auto To answer a call with an extension telephone in TEL/FAX mode (page 30), or disconnection TAM/FAX mode (page 31) activate this feature and program the code. MBNM4NM9N M0N “OFF” M1N “ON” (default) 1.

  • Page 44: Cordless Handset Programming

    7. Programmable Features Feature Selection Setting the connecting tone If you often have trouble when sending faxes, this feature allows you to hear MBNM7NM6N connecting tones: fax tone, ring back tone and busy tone. You can use those tones to confirm the status of the other party’s machine. M0N “OFF”: Deactivates this feature.
  • Page 45 *6 Turn this feature OFF if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. *7 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *8 If you forget your PIN, consult your nearest Panasonic service centre.
  • Page 46 7. Programmable Features MCN 2 times, press 2 times, select the desired 7.2.2 Cordless handset setup language, then press . Press M Alarm You can set one of 2 different alarm options (once or daily) at a time for each cordless handset. An alarm sounds at the set time for 3 minutes.

  • Page 47: Multi-Unit Operation

    You can increase the signal range of the base unit by it to the base unit. Ensure that the additional cordless using a DECT repeater. Please use only Panasonic handset is switched ON. If it is not ON, press and hold DECT repeater.

  • Page 48: Transferring A Call/Conference

    8. Multi-unit Operation Note: With the base unit R If you receive an outside call while talking on the When the base unit is being paged, it will beep and intercom, you hear interrupt tones. To answer the display the paging extension’s number. call, hang up the intercom, then answer the outside KX-FC278: call.

  • Page 49: Copying Phonebook Items

    8. Multi-unit Operation Note: 3. To copy to the base unit, press M0N. To copy to another cordless handset, enter the R If the transferred call is not answered within 60 desired cordless handset number you wish to send seconds, the call will ring at your cordless handset the cordless handset phonebook item to.

  • Page 50: Useful Information

    9. Useful Information 9.1 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The 9. . Useful Information available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ), Extended 1 ( ), Extended 2 ) and Cyrillic (...
  • Page 51 9. Useful Information R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...

  • Page 52: Help

    10. Help 10.1 Report messages To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the sending 10. . Help and journal reports (page 27). Message Code Cause & Solution COMMUNICATION ERROR 40-42 R A transmission or reception error occurred. Try 46-72 again or check with the other party.
  • Page 53 R The other party’s fax machine is busy or has run out of recording paper. Try again. “OPEN CABINET CHECK R Please use genuine Panasonic replacement film (page 9). FILM SLACK” R The ink film is slack. Tighten it (see step 5 on page 13).

  • Page 54: When A Function Does Not Work

    10. Help Display Cause & Solution “POLLING ERROR” R The other party’s fax machine does not support polling. Check with the other party. “RECORDING ERROR” R The greeting message you recorded was under 1 second long. Record a longer message. “REDIAL TIME OUT”...

  • Page 55: Initial Settings

    10. Help 10.3.1 Initial settings Problem Cause & Solution I cannot hear a dial tone. R If you used a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
  • Page 56 10. Help Problem Cause & Solution The speakerphone is not R Use the speakerphone in a quiet room. working. R If you have difficulty hearing the other party, adjust the volume. I cannot page a cordless R The cordless handset is too far from the base unit. handset or base unit.
  • Page 57 Cancel unused cordless handset registrations from the base unit (page 47). R You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. R Place the cordless handset and the base unit away from other electrical appliances.
  • Page 58 10. Help 10.3.4 Fax – sending Problem Cause & Solution I cannot send documents. R The other party’s fax machine is busy or has run out of recording paper. Try again. R The other party’s machine is not a fax machine. Check with the other party. R The other party’s fax machine failed to answer the fax automatically.
  • Page 59 Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. R The thermal head is dirty. Clean it (page 63). R If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
  • Page 60 Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further Original details. A B C R The thermal head is dirty. Clean it (page 63).

  • Page 61: Maintenance

    11. Maintenance Turn the blue gear (E) in the direction of the arrow 11.1 Recording paper jams until the ink film is tight (F) and at least one layer of ink film is wrapped around the blue core (G). 11. . Maintenance 11.1.1 When the recording paper has jammed in the unit The display will show the following:...

  • Page 62: Document Jams

    11. Maintenance Close the back cover securely by pushing down on 11.2 Document jams the dotted area at both ends (H), then close the front cover securely (I). Open the front cover. Remove the jammed document carefully (A). Install the paper tray (page 14), then insert the recording paper gently (page 14).

  • Page 63: Thermal Head Cleaning

    11. Maintenance Disconnect the power cord and the telephone line Clean the recording paper feeder roller (G) with a cord. cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. Open the front cover (A), push the green button (B), then open the back cover (C).
  • Page 64 11. Maintenance Important: Clean the thermal head (E) with a cloth moistened R Remove the recording paper, then remove the with isopropyl rubbing alcohol, and let it dry paper tray beforehand, otherwise the paper may thoroughly. misfeed or jam. Caution: R To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.

  • Page 65: General Information

    12. General Information 12.1 Reference lists and reports 12.2 Specifications (Base unit only) 12. General Information 12.2.1 Base unit You can print out the following lists and reports for your reference: n Applicable lines: – “SETUP LIST” Public Switched Telephone Network –...
  • Page 66 12. General Information Copy: Approx. 40 W (When copying a 20 % black Recording paper specifications document) Recording paper size: Maximum: Approx. 135 W (When copying a 100 % black A4: 210 mm ´ 297 mm document) Recording paper weight: n Power supply: 64 g/m to 80 g/m...

  • Page 67: Index

    13. Index Charge: 18 13.1 Index Installation: 15 Performance: 18 Replacement: 15 BROADCAST LIST: 65 #01 Date and time: 19 Broadcast transmission: 28 #02 Your logo: 20 Button description #03 Your fax number: 20 Base unit: 9 #04 Sending report: 27 Cordless handset: 10 #06 FAX ring count: 39 #06 TAM ring count: 32...
  • Page 68 13. Index Fax number: 20 Cordless handset programming: 44 FAX ONLY mode: 29, 32 Flash time: 43 Friendly reception: 42 Quick scan: 27, 34 Greeting message Recall time: 43 TAM/FAX: 35 Receiving alert: 42 Greeting message time Receiving faxes TAM/FAX: 43 Automatically: 31 Manually: 30 Receiving reduction: 42...
  • Page 69 13. Index Phonebook: 22, 23 TAM/FAX mode: 29, 31 TEL mode: 29, 30 TEL/FAX mode: 29, 30 Time adjustment: 41 Transferring a call: 48 Voice time/day stamp: 35 Volume Base unit: 19 Cordless handset: 19...
  • Page 70 Notes...
  • Page 71 Notes...
  • Page 72 Copyright: R This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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Kx-fc278fx

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