Panasonic KX-TCD960E-B Operating Instructions Manual
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Panasonic KX-TCD960E-B Operating Instructions Manual

Panasonic KX-TCD960E-B Operating Instructions Manual

Digital cordless answering system
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KX-TCD970E-B
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 3 hours before initial use.
This equipment is not designed for making emergency
telephony calls when the power fails. Alternative arrangements
should be made for access to emergency services.
Digital Cordless Answering System
Model No.
Operating Instructions
KX-TCD970E-B
KX-TCD960E-B
KX-TCD960E-B

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Summary of Contents for Panasonic KX-TCD960E-B

  • Page 1 Digital Cordless Answering System KX-TCD970E-B Model No. KX-TCD960E-B Operating Instructions KX-TCD970E-B KX-TCD960E-B PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 3 hours before initial use. This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements...

  • Page 2: Important Information

    24) Selecting the number of rings 1–7/AUTO KX-TCD970E-B: 608759 25) Auto disconnect KX-TCD960E-B: 608760 26) Total recording time (including the greeting message) is about 15 minutes Do not connect the AC adaptor to any 27) Security code for remote operation...
  • Page 3 Method of connection 999 or 112 can be dialled on the This is connected to the exchange line apparatus for the purposes of making or PABX/PMBX (Private Automatic/ outgoing calls to the BT Emergency Manual Branch Exchange) extension (999 or 112) Service. by the new standard British Telecom WARNING: plug and socket.

  • Page 4: Before Initial Use

    Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Included with this unit AC Adaptor (p. 14) Telephone Line Cord Battery (p.

  • Page 5: For Best Performance

    For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Install the battery (p. 14) and charge it for about 3 hours before initial use (p. 16). Operating Distance/Noise Elimination Calls are transmitted between the base unit and the handset using wireless radio waves.

  • Page 6: Table Of Contents

    Contents Automatic Dialling ......34 Chapter 1 Storing Phone Numbers in Preparation Memory.........34 Location of Controls .......8 Dialling a Stored Number .....36 Displays ..........11 Intercom..........37 Settings ..........14 Transferring a Call Using the Intercom (KX-TCD970E-B only) ...38 Installing the Battery in the Handset ........14 Special Features ......39 Connections .........14...
  • Page 7 Listening to Messages ....60 Setting the Call Waiting Tone..91 Recording a Memo Message ..61 For Optional Multi-KX-TCD970E-B/ Erasing Messages ......62 KX-TCD960E-B Users ....92 Remote Operation from a Touch Operating More than One Base Tone Phone........63 Unit ..........92 Setting the Remote Code .....64 Registering at More than One Voice Menu........66...

  • Page 8: Location Of Controls

    Location of Controls KX-TCD970E-B Base unit (p. 20, 29) Volume Button Antenna (p. 5, 15) Display (p. 11) Tone Button (p. 43) Charge Indicator ( (p. 16) Recall Button (p. 43) Cancel Button (p. 29) Redial/Pause Button (p. 29, 40) MIC (Microphone) (p.
  • Page 9 KX-TCD960E-B Base unit ANSWER ON Button and Indicator (p. 59) Display (p. 11) Antenna (p. 5, 15) GREETING Button (p. 20) ERASE Button (p. 62) Memo Button (p. 61) Charge Indicator ( ) (p. 16) Charge Contacts (p. 17) Volume Button (p.

  • Page 10: Location Of Controls

    Location of Controls Handset Display (p. 12) Redial/Pause Button (p. 27, 28, 40) Intercom Button (p. 18, 37) Talk Button (p. 26) Cancel Button Program Button (p. 26, 35) (p. 18, 35) Auto Button A B C D E F (p.

  • Page 11: Displays

    Displays Base unit display The clock needs adjusting (p. 23). Your greeting message was not recorded correctly. Record it again (p. 20). The unit is in the programming mode for the answering system. The speaker volume level is set to "5". You can select: 9 levels (0–8) while using the answering system (p.

  • Page 12: Handset Display

    Displays Handset display This display shows all of the possible configurations. 8888888888.88 The handset is in the stand-by mode. The base unit number is displayed (p. 17). - i - You can select displaying either the base unit number, handset number or no display by programming (p. 80). The display shows the length of the call during a conversation.
  • Page 13 Symbols The handset is in range of the base unit. Receiving/dialling/programming functions can be performed. The handset is out of range. Move closer to the base unit. (Flashing) The handset is being paged from another unit. (Flashing) The handset is paging another unit and/or the unit is in the intercom mode (p.

  • Page 14: Settings

    Settings Installing the Battery in the Handset Install the battery and the battery cord as shown. Then install the handset cover. Cord(Black) Cord(Red) If the rechargeable battery is not inserted correctly, the handset will not work. Connections Plug in the AC adaptor cord and the telephone line cord to the bottom of the unit.
  • Page 15 "Telephone Network Voltage". Telephone Line Cord USE ONLY WITH Panasonic AC ADAPTOR KX-TCA11E. Be sure not to confuse the telephone line jack with the AC adaptor jack on the base unit. If connected improperly, the base unit will not work and damage may occur.

  • Page 16: Battery Charge

    Recharge When " " flashes or the unit beeps every 15 seconds, recharge the battery. Battery information After your Panasonic battery is fully charged: Operation Approx. battery life While in use (Talk) Up to about 12 hours While not in use (Stand-By)

  • Page 17: Turning The Power On

    Battery life may vary depending on usage conditions and ambient temperature. Clean the handset and the base unit charge contacts with a soft dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity.

  • Page 18: Selecting The Dialling Mode

    Settings Selecting the Dialling Mode You can program the dialling mode by using the handset near the base unit. If you have touch tone service, set to TONE. If rotary or pulse service is used, set to PULSE. The factory preset is 1 (TONE). Be sure that the power is ON (p.

  • Page 19: Installing The Handset Clip

    You can determine which type of local BT exchange you are connected to using the following procedure. 1. Ensure that the dialling mode is set to TONE. 2. Press (Talk), then identify the dial tone. 3. Dial a number you are familiar with. 4.

  • Page 20: Preparing The Answering System

    Preparing the Answering System Greeting Message You can record a personal greeting message. If not, one of two pre-recorded greetings will be played when a call is received (p. 21). All messages (greeting, incoming, memo, etc.) are stored in digital memory (p.
  • Page 21 To erase the recorded greeting message Press briefly press while the message is being GREETING ERASE played. The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p. 20), one of the following two messages will be played when a call is received depending on the caller’s recording time (p.

  • Page 22: Programming Summary For The Answering System

    Preparing the Answering System Programming Summary for the Answering System You can program the following functions by using the handset near the base unit. See the noted pages for details. Be sure that the power is ON (p. 17) and you are in the stand-by mode. Lift the handset, then press (Program), and then (Intercom).

  • Page 23: Time And Day Adjustment

    Time and Day Adjustment Voice Time/Day Stamp: During playback, a synthesized voice will announce the time and day when each message was recorded. Press (Program), then (Intercom). Press " " is displayed on the handset. " " is displayed on the base unit. Press "...

  • Page 24: Selecting The Caller's Recording Time

    Preparing the Answering System Selecting the Caller’s Recording Time You may select the caller’s recording time as either "1 minute", "unlimited" or "greeting only". The factory preset is "unlimited". 1. Press (Program), then (Intercom). 2. Press " " is displayed on the handset. "...

  • Page 25: Setting The Vox Sens Function

    Setting the VOX SENS Function The VOX SENS function is preset to 1 (HIGH). If the unit continues to operate after a caller hangs up or there are long pauses between or after messages, set to 2 (LOW). 1. Press (Program), then (Intercom).

  • Page 26: Making Calls

    Making Calls With the Handset Display Redial/Pause Button Talk Button Cancel Button Press (Power/Ringer) briefly to turn the power ON. Press (Talk). " " is displayed. Dial a phone number. I234567 8 If you misdial, press (Cancel) then dial again. Ex.
  • Page 27 To dial after confirming the entered number Enter a phone number. I234567 8 If you misdial while dialling a number; To erase one digit, press (Cancel) briefly. To erase all of the digits, press (Cancel) firmly. Then you can dial the correct number. Press (Talk).
  • Page 28 Making Calls To redial after confirming the numbers in redial memory The unit automatically stores the last 10 numbers dialled into redial memory. Press (Redial/Pause) to select Redial item 1 the desired phone number. I234567 8 You can scroll through the numbers by pressing (Redial/Pause).

  • Page 29: Digital Speakerphone

    With the Base Unit (KX-TCD970E-B only) (Digital Speakerphone) Press (Digital speakerphone). Volume Button The indicator lights. Cancel Button Dial a phone number. If you misdial, press (Cancel) then dial again. When the other party answers, talk into the MIC (microphone). To hang up, press (Digital speakerphone).
  • Page 30 Making Calls Hands-Free Digital Speakerphone The digital speakerphone enhances your telephone conversation. For best performance, please note the following. Use the speakerphone in a quiet room. Talk alternately with the caller. If the caller complains that your voice is hard to hear, press (Volume) to decrease the speaker volume.

  • Page 31: Answering Calls

    Answering Calls With the Handset Make sure that the power is ON (p. 17), or the handset will not ring. If the handset is off the base unit, Talk Button press (Talk). The display starts showing the length of the call. If on the base unit, just lift up.

  • Page 32: Setting The Receiver Volume

    Setting the Receiver Volume You can program the handset receiver volume (3 levels) according to your needs. The lowest setting is 1 and the highest setting is 3. The factory preset is 2. Press (Program). " " is displayed. Press The current handset receiver volume is displayed.

  • Page 33: Setting The Ringer Volume

    Setting the Ringer Volume On the handset You can program the handset ringer volume (6 levels) according to your needs. The lowest setting is 1 and the highest setting is 6. The factory preset is 3. Press (Program). Press twice. 22 3 The current handset ringer volume is displayed and rings.

  • Page 34: Automatic Dialling

    Automatic Dialling Storing Phone Numbers in Memory You can store up to 10 phone numbers in the handset. The dialling buttons ( ) function as memory stations. Be sure that the power is ON (p. 17) and you are in the stand-by mode. Redial/Pause Button Display Cancel Button...
  • Page 35 Press (Program). " " is displayed. Press (Auto). Press a memory station number ( The current stored number is displayed. Enter a phone number up to 24 digits. i23 45 The entered number is displayed. If you misdial while dialling a number; To erase one digit, press (Cancel) briefly.

  • Page 36: Dialling A Stored Number

    Automatic Dialling Dialling a Stored Number Press (Talk). Press (Auto). Press the memory station number ( i234567 The stored number is dialled. To dial after confirming the phone number Press (Auto). Press the memory station number ( i234567 Press (Auto) repeatedly to find the number you want to dial.

  • Page 37: Intercom

    Intercom A 2-way intercom is available between the handset and the base unit. Paging the base unit from the handset Talk Button Handset: Intercom Button IN T Press (Intercom), then I NT " " is displayed and the base unit rings.

  • Page 38: Transferring A Call Using The Intercom (Kx-Tcd970E-B Only)

    Intercom During the intercom: If two tones sound, an incoming call has been received. To answer, press (Talk) twice or (Locator/Intercom) and (Digital speakerphone) (KX-TCD970E-B only). The intercom is ended. Transferring a Call Using the Intercom (KX-TCD970E-B only) The intercom can be used during a call. This feature enables you to transfer a call between the handset and the base unit.

  • Page 39: Special Features

    Special Features Setting the Key Lock You can lock the handset dialling buttons. Incoming calls can be answered, but outgoing calls can not be dialled until the key lock is cancelled. When the unit is in the stand-by mode, press (Program) for about 2 seconds.

  • Page 40: How To Use The Pause Button (For Analogue Pbx Line/Long Distance Service Users)

    Special Features Recall Button Redial/Pause Button Redial/Pause Button Tone Button Program Button Tone Button Recall Button How to Use the Pause Button (For Analogue PBX Line/Long Distance Service Users) We recommend you press (Redial/Pause) if a pause is required for dialling with a PBX or to access a long distance service.
  • Page 41 Setting the pause timing You can select the pause timing, 3 seconds or 5 seconds, according to your PBX requirements. The factory preset is 1 (3 seconds). Press (Program), then (Intercom). I N T Press 3 - - - - Enter the base unit password (p.
  • Page 42 Special Features Setting the Time Break Recall/EARTH mode If your unit is installed behind a PBX with an earth function, you must select the earth mode. The factory preset is 1 (Time Break Recall). Press (Program), then (Intercom). I NT Press 3 - - - - Enter the base unit password (p.

  • Page 43: Temporary Tone Dialling (For Rotary Or Pulse Service Users)

    Temporary Tone Dialling (For Rotary or Pulse Service Users) Before dialling access numbers which require tone dialling, you must press the following buttons. On the handset 1. Press (Program). 2. Press (Tone). 3. Press (Program). On the base unit (KX-TCD970E-B only) Press (Tone) before entering access numbers which require tone dialling.

  • Page 44: Summary Of Programming Features

    Summary of Programming Features This unit has base unit programming and handset programming modes. The base unit program mode has the following functions. Be sure that the power is ON (p. 17), you are in the stand-by mode, and the handset near the base unit. See the noted pages for details. To set the Dialling Mode, see page 18.
  • Page 45 The handset program mode has the following functions. Be sure that the power is ON (p. 17), you are in the stand-by mode, and the handset near the base unit. See the noted pages for details. To clear Redial Memory, see page 28. To set the Receiver Volume, see page 32.

  • Page 46: Setting The Password

    Clearing the Settings in Handset Memory (p. 57) Cancelling a Base Unit (p. 79) Once you have programmed the password, you cannot confirm it. We recommend you write down the password. If you forget it, please consult with your nearest Panasonic Service Center. Press (Program). "...

  • Page 47: On The Base Unit

    Clearing the Settings in Base Unit Memory (p. 58) Once you have programmed the password, you cannot confirm it. We recommend you write down the password. If you forget it, please consult with your nearest Panasonic Service Center. Press (Program), then (Intercom).

  • Page 48: Selecting The Talk Mode Display

    Selecting the Talk Mode Display You can select displaying either the length of the call or the dialled telephone number while in the talk mode. The factory preset is 1 (length of the call). Press (Program). Press , then 32 i The current setting is displayed.

  • Page 49: Call Prohibition

    The current setting is displayed. Program Button Press (OFF). When finished, press (Program). A confirmation tone sounds. " " goes out. The unit will cancel the call prohibition mode. In case you forget your password, please consult with your nearest Panasonic Service Center.

  • Page 50: Call Restriction

    Call Restriction You can restrict desired handset(s)/base unit from dialling selected telephone numbers. For selected handset(s)/base unit, you can assign up to 6 call restriction numbers (up to 8 digits). After storing, all telephone numbers beginning with the restricted digits cannot be dialled out. For example, if "00" is assigned as the call restriction number, international calls cannot be made.
  • Page 51 Enter a call restriction number up to 8 digits. Ex. 0190 is entered. If you misdial, press (Cancel) and enter 6 i - 0 i 90 the number again. Press (Program). 6 2 - The call restriction number is stored. A confirmation tone sounds.

  • Page 52: Direct Call

    Direct Call You can store a number in the direct call memory. This feature allows you to make a call easily by pressing (Talk). You can store a direct call number in each handset, if more than one handset is registered (p.
  • Page 53 Dialling a Stored Number Make sure that " " is displayed, then press 987654 3 2 I (Talk). The number stored in the direct call memory is dialled automatically. Cancelling the direct call mode Press (Program). Press , then 42 -987654 3 2 I The current stored number is displayed.

  • Page 54: Setting The Ringer Pattern

    Setting the Ringer Pattern On the handset You can program the handset ringer pattern (6 patterns) according to your needs. The factory preset is pattern 1. Press (Program). Press , then 23 I The current handset ringer pattern is displayed and rings.

  • Page 55: Setting The Key Tones

    Setting the Key Tones On the handset You can select whether the handset keys sound tones or not (key tone, confirmation tone, error tone). The factory preset is 1 (ON). Press (Program). Press , then 2 i i The current setting is displayed. To select OFF, press Ex.

  • Page 56: Setting The Range Warning Alarm

    Setting the Range Warning Alarm You can select whether the handset sounds a range warning alarm or not. The factory preset is 0 (OFF). Press (Program). Press , then 25 0 To select ON, press Ex. ON is selected. To select OFF, press 25 i The setting is displayed.

  • Page 57: Clearing The Settings In Memory

    Clearing the Settings in Memory On the handset This function enables the handset to clear the following settings at one time. All settings will return to the default settings (shown in brackets). – Accessing the base unit 0 (Automatic base unit access) –...
  • Page 58 Clearing the Settings in Memory On the base unit This function enables the base unit to clear the following settings at one time. All settings will return to the default settings (shown in brackets). – Bell selection 1 (All handsets) –...

  • Page 59: Automatic Answering Operation

    Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. The total recording time (including the greeting message) is about 15 minutes. If messages are recorded in noisy rooms, the memory time may be shortened up to 3 minutes.

  • Page 60: Listening To Messages

    Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator light flashes, new messages have been recorded. Listening to only the new messages To increase the volume, Press (New message) briefly.

  • Page 61: Recording A Memo Message

    During playback To repeat/rewind To repeat from the beginning of the message the message Press (Repeat/Rew) briefly. If you press within 5 seconds of playback, the previous message will be played. To rewind part of the message Press and hold (Repeat/Rew) until you reach the desired place.

  • Page 62: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: – "Memory is full." is heard. – The number of messages displayed on the base unit flashes rapidly. –...

  • Page 63: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. To operate the unit remotely, you must store your remote code first by using the handset near the base unit (p. 64). A synthesized voice menu will guide you on how to operate the unit (p.

  • Page 64: Setting The Remote Code

    Remote Operation from a Touch Tone Phone Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 3 digit number (000–999). The remote code is not preset. Be sure that the power is ON (p. 17) and you are in the stand-by mode. Press (Program), then I NT...
  • Page 65 Cancelling the remote operation You can prohibit anyone from accessing to your unit and listening to your recorded messages remotely. Erase the remote code by the following programming. After this programming, you cannot use the remote operation functions (p. 66–69). 1.

  • Page 66: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press Press 1 to play back all messages. All message Press 2 for other functions. playback. Press Press Press 1 to play back new messages. New message Press 2 for other functions.
  • Page 67 All Message Playback All of the recorded messages are played back. At the end of the last message, "End of final message" and the remaining recording time are announced. New Message Playback Only new messages are played back. Recording a Memo Message You can leave a personal message.

  • Page 68: Direct Remote Operation

    Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE Only new messages are played back.
  • Page 69 ANSWERING "Answer off" is heard. SYSTEM OFF The unit hangs up and will not answer calls until turned on again. DISCONNECT The call is terminated and messages will be saved. To continue the remote operation When you are listening to your messages remotely, the unit will stop playback every 2 minutes and 40 seconds and you will hear two beeps.

  • Page 70: Remote Operation With The Handset

    Remote Operation with the Handset You can operate your answering system with the handset. The announcement and recorded messages can only be heard from the Talk Button handset. Intercom Button Summary of the remote operation Press (Intercom), then The number of new messages is heard. "...

  • Page 71: Direct Commands

    Direct commands NEW MESSAGE Only new messages are played back. PLAYBACK ALL MESSAGE All of the messages are played back. PLAYBACK REPEAT The current message is repeated. (During playback) SKIP The current message is skipped. (During playback) The next message is played. STOP Playback is stopped temporarily.
  • Page 72 Remote Operation with the Handset Recording your telephone conversation with the handset You can record your telephone conversation. 1. During a conversation with the handset, press (Program), then " " is displayed on the handset. 2. Continue your conversation. 3. When finished, press (Program), then When you record your 2-way telephone conversation, you should inform the other party that the conversation is being recorded.

  • Page 73: Remote Operation Card

    Remote Operation Card OPERATION WITH THE HANDSET Press (Intercom), then I NT Enter the desired direct commands as below. To playback new messages, press D EF To playback all messages, GH I J K L press To repeat a message, PQRS WXYZ press...
  • Page 74 Remote Operation Card To stop playback temporarily: Press (Intercom), then I NT Press during playback. To resume playback, press To erase a specific message, again within 15 seconds. press during the message playback. To record a telephone To erase all messages, conversation: press Press...

  • Page 75: For Optional Multi-Handset Users

    (p. 76). Radio Range Telephone Line Base Unit H : Handset The optional handset model number is KX-A332CE-B. The functions of an optional handset are the same as the KX-TCD970E-B/KX-TCD960E-B handset. An optional charger, KX-A327E-B, is available at your Panasonic dealer.

  • Page 76: Registering A Handset In The Base Unit

    For Optional Multi-Handset Users Registering a Handset in the Base Unit Each optional handset that you purchase must be registered in the base unit before use. Charge the optional handset battery for about 3 hours before initial use. Be sure that the power is ON (p. 17) and you are in the stand-by mode. Register the handset number within 1 minute.
  • Page 77 Ex. Base unit 1 is Press the desired base unit number using assigned. buttons " " flashes. While the handset is searching for the base unit, "–" flashes across the display. The number is assigned as the base unit number for the handset. Enter the base unit password using a 4 digit number.

  • Page 78: Cancelling A Handset

    For Optional Multi-Handset Users Cancelling a Handset Each handset can cancel itself or another handset. Press (Program), then (Intercom). I NT Press 7 - - - - Enter the base unit password (p. 47). Ex. Handsets 1, 2, 3, 4, 5 and 6 are registered.

  • Page 79: Cancelling A Base Unit

    Cancelling a base unit If the handset is in another radio area and/or the power is OFF when "Cancelling a Handset" on page 78, the previous base unit number still remains in the cancelled handset. Therefore, you need to cancel the base unit registered in the cancelled handset by following the steps below.

  • Page 80: Selecting The Stand-By Mode Display

    For Optional Multi-Handset Users Selecting the Stand-by Mode Display You can select displaying either the base unit number, handset number or no display while in the stand-by mode. The factory preset is 1 (base unit number). Press (Program). Press , then The current setting is displayed.

  • Page 81: Bell Selection

    Bell Selection There are four types of bell selection. The factory preset is 1 (all handsets). All handsets (p. 85) When a call is received, all of the handsets will ring at the same time. Cyclic (p. 82) You can make the handsets ring in their handset number order. (Handset 1, then Handset 2, etc.) When "Cyclic"...

  • Page 82: Selecting "Cyclic

    For Optional Multi-Handset Users Selecting "Cyclic" You can make the handsets ring in their handset number order (Handset 1, then Handset 2, etc.). When "Cyclic" is selected, you can select the ring count (1 to 6) for the other handsets. The factory preset is 3 rings. Press (Program), then (Intercom).

  • Page 83: Selecting The Handsets

    Selecting the Handsets You can select which handset(s) you want to ring. Press (Program), then (Intercom). I N T Press i - - - - Enter the base unit password (p. 47). Ex. "All handsets" is selected. The current setting is displayed. Press Ex.

  • Page 84: Selecting The First Handset

    For Optional Multi-Handset Users Selecting the First Handset One handset will ring first, then all of the handsets will ring if the first handset does not answer the call. You can select which handset will ring first and the ring count (1 to 6) until all of the handsets ring.

  • Page 85: Selecting All Handsets

    Ex. "5 rings" is selected. Press a dialling button, to select the ring count. i 4 - i 23456 - 5 When finished, press (Program). A confirmation tone sounds. To change the handset you want to ring, repeat from step 1. Selecting All Handsets When a call is received, all of the handsets will ring at the same time.

  • Page 86: Intercom Between The Handset(S) And The Base Unit

    For Optional Multi-Handset Users Intercom between the Handset(s) and the Base Unit A 2-way intercom is available between one of the handsets and base unit when another handset is not having an outside call. The base unit user can page the handset users individually or at one time. Paging all the handsets from the base unit (all paging) The base unit user can talk with the handset user who answered the page first.

  • Page 87: Transferring A Call Using The Intercom (Kx-Tcd970E-B Only)

    Paging a handset from the base unit (individual paging) The base unit user can page one of the handsets by selecting the handset number. You can confirm the handset number by performing "Selecting the Stand-by Mode Display" (p. 80). SELECT 1.

  • Page 88: Intercom Between Handsets

    For Optional Multi-Handset Users Intercom between Handsets A 2-way intercom is available between the handsets. (Ex. Handset 1 is paging Handset 2.) Handset 1: Press (Intercom) and then press the desired handset number using the Intercom Button dialling buttons. " "...

  • Page 89: Transferring A Call From One Handset To Another

    Transferring a Call from One Handset to Another The intercom can be used during a call. This feature enables you to transfer a call between the handsets. (Ex. Handset 1 is transferring a call to Handset 2.) Transferring a call using the intercom Handset 1: During a call, press (Intercom).

  • Page 90: Conference

    For Optional Multi-Handset Users Transferring a call without an intercom This feature enables you to transfer the call to another handset without waiting for the handset to answer the page. (Ex. Handset 1 is transferring a call to Handset 2.) Handset 1: During a call, press I NT...

  • Page 91: Setting The Call Waiting Tone

    Setting the Call Waiting Tone If an incoming call has been received during an intercom between handsets, a call waiting tone sounds. You can select whether this tone will sound or not. The factory preset is 1 (ON). Press (Program). Press , then 24 i...

  • Page 92: For Optional Multi-Kx-Tcd970E-B/Kx-Tcd960E-B Users

    For example, you can use a handset in different radio areas, such as at home or the office. Each handset must be registered at both base units (p. 96). You can register up to 6 handsets at each KX-TCD970E-B/KX-TCD960E-B base unit.
  • Page 93 Connecting several base units to a PBX The example below shows a telephone system with 2 lines shared by 6 handsets which are registered in all 3 base units (p. 96). Radio Range H : Handset B : Base unit Line 1 : Telephone line 1 Line 2 : Telephone line 2 You can make outgoing calls via phone line L1 or L2 within the radio area of all...
  • Page 94 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Organizing multiple handsets at more than one base unit Optional Handsets (Can be used at both base units.) The included handsets (handsets 1) are only registered to their corresponding base unit (base unit 1 and base unit 2).
  • Page 95 (The optional handsets are already registered.) Both included handsets (1) are already registered in their corresponding base unit. H1 H6 In order to use both of the included handsets in base units 1 and 2, follow the steps below to register the handsets. 1.

  • Page 96: Registering At More Than One Base Unit

    Registering at More than One Base Unit You can register and operate your handset (KX-A332CE-B) at up to 4 KX-TCD970E-B/KX-TCD960E-B base units. If the handset is used with another base unit, it must be registered in that base unit before use.
  • Page 97 Press the desired base unit number using Ex. Base unit 2 is selected. buttons " " flashes. While the handset is searching for the base unit, "–" flashes across the display. The number is assigned as the base unit number for the handset. Enter the base unit password using a 4-digit number.

  • Page 98: Accessing The Base Unit

    For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Notes on using the handset(s) at more than one base unit The base unit number which the handset is currently in contact with can be displayed in the stand-by mode (p. 80). Calls (both incoming and outgoing) can be conducted only via the displayed base unit (even if the radio areas overlap with neighbouring base units).
  • Page 99 Press (Program). Press " Automatic base unit " access is selected. The current registered base unit number(s) is/are displayed. i 0 i 2 4 The current accessed base unit number flashes. Specified base unit access (The registered base unit number): Automatic base unit access: Press the desired base unit access using Ex.

  • Page 100: Replacing The Battery

    " will not be displayed correctly. Discard a defective battery as soon as possible. A defective battery may leak into the unit. Please use only a Panasonic HHR-P101E (KX-TCA10CE) battery. If the rechargeable battery is not inserted correctly, the handset will not work.

  • Page 101: Adding Another Phone

    Caution: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery specified. 2. Do not dispose of the battery in a fire. It may explode. Check with local waste management codes for special disposal instructions. 3.

  • Page 102: Before Requesting Help

    Before Requesting Help Cordless Telephone Problem Remedy An alarm tone sounds when You are too far from the base unit. Move you press (Talk). closer and try again. Plug in the AC adaptor. Raise the base unit antenna. A busy tone sounds when you If more than one handset is registered, press (Talk).
  • Page 103 Problem Remedy You cannot dial. The dialling mode setting is incorrect. Please check the dialling mode (p. 18). The unit is in the call prohibition mode. To cancel the mode, see page 49. The number which you dialled is restricted. To cancel the number, see page 51.
  • Page 104 Before Requesting Help Problem Remedy You cannot program items, Programming is not available while the such as the dialling mode. unit is in the talk or intercom mode. While using the intercom A call has been received. To answer, between handsets or the base press (Talk) twice or unit, a call waiting tone sounds.

  • Page 105: Answering System

    Answering System Problem Remedy The answering system is on, The recording time is set to "greeting but incoming messages are not only". Select "1 minute" or "unlimited" recorded. (p. 24). Memory is full. Erase some or all of the messages (p. 62). The number of messages on Memory is full.
  • Page 106 Before Requesting Help Problem Remedy While recording a greeting To answer the call, press (Digital message, the unit starts to ring speakerphone) (KX-TCD970E-B only), or and stops recording. press (Talk). The recording stops halfway. Start from the beginning after hanging up. During playback, the unit starts To answer the call, press (Digital...
  • Page 107 Problem Remedy You cannot program items, Programming is not available while the such as the time/day unit is in the talk or speakerphone mode adjustment (p. 24). (KX-TCD970E-B only). Move closer to the base unit. " " flashes or beeps tones Charge the battery fully (p.

  • Page 108: Safety Instructions

    Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) Power Source: The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) Non use Periods: When the unit is not used, turn the power off.

  • Page 109: Important Notice Concerning The Correct Use And Charging Of A Ni-Mh Battery

    Important Notice Concerning the Correct Use and Charging of a Ni-MH Battery Batteries, due to their construction, undergo some wear and tear. The life of a battery also depends on correct maintenance. Charging and discharging are the most important factors. You should take notice of the following to maintain battery life for as long as possible.

  • Page 110: Term Definitions

    Dear purchaser, You have acquired a KX-TCD970E-B/KX-TCD960E-B, which is a product made in regard with the European Standards for Cordless Telephones (DECT). DECT technology is characterised by high-security protection against interception as well as high-quality digital transmission. This telephone was designed for a wide range of applications.
  • Page 111 8. The guarantee period applicable to this product shall be 12 months. Please keep these Operating Instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of Purchase Model No. KX-TCD970E-B/KX-TCD960E-B...
  • Page 112 73/23/EEC 89/336/EEC 92/31/EEC 93/68/EEC Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Manufacturer: Kyushu Matsushita Electric (U.K.) Ltd. Pencarn Way, Duffryn, Newport, South Wales, NP1 9YE, United Kingdom PQQX12053ZA-UK Printed in the United Kingdom...

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