Brother ADS-1000W User Manual page 219

Troubleshooting
Difficulty Cause
A plastic card error The Top Cover was opened while a
occurs while a plastic plastic card was inserted into the
card is inserted into machine.
the machine.
A plastic card error A plastic card was inserted while the
occurs while the Top Top Cover was open.
Cover is open.
A plastic card error A plastic card was inserted while the
occurs while the machine was scanning using the ADF.
machine is scanning
using the ADF.
A plastic card is not 
inserted into the
machine.

(ADS-1500W only) To enable card scan, you must leave at
least one Card Scan shortcut.
Cannot delete a Card
Scan shortcut.
Software Difficulties
Difficulty Cause
Cannot install —
software.
Cannot find the —
Nuance serial number
to install Nuance PDF
Converter
Professional 8.
Cannot start You have not logged in the computer as
ControlCenter4. the administrator.
When scanning a plastic card using
the ADF and the card is too thick.
When scanning a plastic card using
the Card Slot and the card is too thin.
Suggestions
(ADS-1000W)
Close the Top Cover, and then press
(ADS-1500W)
Close the Top Cover, and then press Eject card.
To avoid future errors, do one of the following:
 Do not open the Top Cover while a plastic card
is inserted into the machine.
 Close the Top Cover before inserting a plastic
card into the machine.
Remove the jammed card from the machine. To
avoid future error, do not insert a plastic card into
the machine while the Top Cover is open.
Eject the card, and then clear the card jam. (see
Card Jam on page 199).
To avoid future error, do not insert a plastic card
into the machine while the machine is scanning
using the ADF.
 Scan the card using the Card Slot.
 Scan the card using the ADF.
Add a new shortcut before deleting the shortcut you
want to.
Suggestions
®
(Windows users only)
Run the Repair MFL-Pro Suite program on the
DVD-ROM. This program will repair and reinstall
the software.
Enter the Nuance serial number that is shown on
the "sleeve" of the MFL-Pro Suite DVD-ROM
package when installing Nuance PDF Converter
Professional 8.
Restart the computer and log in as the
administrator.
.
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