GE Profile SmartDispense SPBD880 Owners And Installation Manual page 16

Before you call for service...
Troubleshooting Tips
Problem
Suds in the washer
Clothes are not clean
after a cycle
Clothes do not feel soft
after a cycle in which
concentrated liquid
fabric softener dispense
was enabled
16
Possible Causes
The SmartDispense system
detergent tanks were filled with
non-HE detergents
Manual washer dispenser was filled • Use only liquid HE (High Efficiency) detergents to
with non-HE detergent
Not enough detergent
Not using liquid
HE (High Efficiency) detergent
Tanks have been filled with
powder detergent
Manual washer dispenser was
filled with a different detergent
than is in the selected tank
SmartDispense system detergent • Follow the steps to remove and rinse the tank
tanks were filled with two different before refilling. After filling the tank, adjust
liquid HE (High Efficiency)
detergents
SmartDispense system detergent • Follow the steps to remove and rinse the tank
tanks were filled with a liquid
HE (High Efficiency) detergent
and a concentrated liquid
fabric softener
Not enough fabric softener
SmartDispense system fabric
softener tank was filled with
nonconcentrated fabric softener
SmartDispense system
detergent tanks were filled
with two different concentrated
liquid fabric softeners
SmartDispense softener sensor
has developed a film of dried
fabric softener
What To Do
• Use only liquid HE (High Efficiency) detergents to avoid
sudsing. Tide 2x HE Laundry Detergent has been
approved for use in all GE washing machines and
laundry SmartDispense systems.
• Follow the steps to remove and rinse tank before
refilling. After filling the tanks, adjust the SmartDispense
setting if changes were made to the detergent
concentration.
avoid sudsing. Any HE (High Efficiency) Laundry
Detergent has been approved for use in all GE washing
machines and laundry SmartDispense systems.
• Adjust the SmartDispense ™
the amount of detergent dispensed during each cycle.
Check that the selected detergent concentration matches
the concentration of the detergent in the tank.
• Use liquid HE (High Efficiency) detergent.
• Use only liquid HE (High Efficiency) detergent.
Follow the steps to remove and rinse the tank before
refilling.
• Turn off the SmartDispense system if you want
to use a different detergent in the manual dispenser.
Additional detergent may be stored in the second
detergent tank, but SmartDispense settings must
be adjusted before a cycle to select the desired tank.
the SmartDispense settings if changes were
made to the detergent concentration.
before refilling. After filling the tank, adjust
the SmartDispense settings if changes were
made to the detergent concentration.
• Adjust the SmartDispense settings to increase
the amount of concentrated liquid fabric softener
during each cycle.
• Follow the steps to remove and clean fabric softener
sensor and rinse softener tank before refilling with
concentrated liquid fabric softener.
• Follow the steps to remove and clean fabric softener
sensor and rinse softener tank before refilling with
concentrated liquid fabric softener.
• Follow the steps to remove and clean fabric softener.
settings to increase